Hotel Speak

JANUARY 29, 2025

Unlike traditional booking engines that redirect users to external sites, an embedded booking engine integrates directly with the operators own website. With features like multi-property search, real-time availability updates, and upselling options, hotels can showcase everything they have to offer and capture more revenue per guest.

OTA 89

OTA Hotels Upsell Revenue 89

Hotel Speak

JANUARY 28, 2025

Hoteliers face so much pressure to deliver exceptional service while streamlining operations. Why Fragmented Systems Fall Short Managing operations with disconnected tools will just give hoteliers a huge workload. Simplified Distribution: Managing room inventory across multiple Online Travel Agencies (OTAs) can be complex.

Management 93

Management Hospitality Revenue Management Revenue 93

STAAH

MAY 25, 2025

What they needed wasnt just another tech platform, but a smart, scalable solution built for real hotel operations. With STAAHs Channel Manager , the team gained a single command centre to manage rates, inventory, and availability across all online travel agents (OTAs). Thats where STAAH came in.

Overbooking 89

Overbooking Hospitality OTA Upsell 89

Hotelogix

FEBRUARY 27, 2025

With the increasing complexity of hotel operations , having a centralized system that automates reservations, housekeeping updates, and billing processes can make all the difference. How many direct bookings are you losing to OTAs due to poor integration? How many direct bookings are you losing to OTAs due to poor integration?

Operations 40

Operations Services Hotels Revenue 40

Hotelogix

NOVEMBER 7, 2024

Maximize Direct Bookings to Reduce Dependence on OTAs When guests book through Online Travel Agents (OTAs) like Booking.com or Expedia, hotels often have to pay hefty commission fees, sometimes up to 20%. While OTAs help bring in new customers, relying too heavily on them can hurt your bottom line. front-page listing).

Hotel Sales 52

Hotel Sales Revenue Sales OTA 52

STAAH

JUNE 17, 2025

If they see better rates on online travel agencies (OTAs) , they’ll lose trust and likely bounce. Upsell & Promo Tools : Drive more revenue per booking with add-ons, promo codes, and package deals. Integration with PMS & Channel Manager : A seamless backend makes daily operations smoother and more accurate.

Cancellation 83

Cancellation OTA Events Upsell 83

eHotelier

JUNE 17, 2025

Begin by identifying pain points and operational inefficiencies that impact different departments. For example, does your reservation team struggle with outdated guest preferences, leading to missed upselling opportunities? Engage with key teams, such as reservations and marketing, to gather insights into the challenges they face.

Scale 59

Scale Upsell Hotels Hospitality 59

SiteMinder

SEPTEMBER 4, 2023

After 12 years in operation, we recently spoke to Corporate Director for Revenue & Digital Distribution Pawarisa Hirantanes about the group’s journey and its satisfaction with SiteMinder as a technology partner. Since implementing SiteMinder our operations have undergone a remarkable transformation.

Operations 98

Operations Revenue Hotels OTA 98

SiteMinder

JUNE 5, 2025

Rather than operating in silos, a hotel commercial strategy ensures everyone is rowing in the same direction, working collaboratively and productively to drive revenue, enhance profitability and boost the hotel’s competitive edge. Hotel businesses can succeed in this ever-changing landscape by reshaping how they operate.

Hotels 52

Hotels Revenue Management Revenue Upsell 52

eZee Absolute

JANUARY 27, 2025

If youre still relying on your regular operations, you could miss out on prime opportunities to attract and delight guests during this high-stakes period. This guide explores actionable strategies, expert insights, and modern tech tools to help you maximize bookings, optimize operations, and deliver unforgettable Songkran experiences.

Upsell 52

Upsell Hotels OTA Revenue Management 52

SiteMinder

MARCH 24, 2025

By simplifying communication and enhancing the guest experience, Visito allows hotels and rental properties to focus more on hospitality while cutting down on operational overhead. It can also share booking links, promote special offers, and upsell services all within the same conversation. Table of contents What does Visito do?

Upsell 52

Upsell Revenue Services Operations 52

Hospitality Today

JUNE 23, 2025

Why hotels should care Chase isn’t just trying to replicate the OTA model. Richer content opportunities : With modern booking technology and NDC content capabilities, Chase Travel can support enhanced rate and room descriptions, branded offers, and upsell content—more than some OTAs allow.

Travel 40

Travel OTA Global Distribution System Hotels 40

eHotelier

JUNE 18, 2025

is managed and monitored from a unified inbox that provides powerful insights to boost conversions, increase website engagements , and streamline operations – saving time and cost. This solution boosts operational efficiency while delivering fast, personalized service over the phone. Concierge.AI SynXis Concierge.AI

Hospitality 52

Hospitality Operations Services Branding 52

Hospitality Tech

JUNE 30, 2025

By embedding this capability directly into the Visual Matrix PMS, hotel teams can now operate smarter, faster, and with the confidence that every interaction meets today’s demand for immediacy and personalization. Operators cant afford to spend weeks getting teams up to speed on new rollouts," said James Walker, CEO of Lunchbox.

Scale 52

Scale OTA Services Operations 52

Xotels

MARCH 3, 2025

From making sure staff, guests, and smooth operations are all attended to, we can understand why revenue management so frequently gets put on the back burners. Guest actions Who makes direct bookings versus through OTAs, and how can you influence them? What Are Revenue Management Tools? Competitor pricing Are your rates competitive?

Revenue Management 40

Revenue Management Revenue Management Ancillary Revenue 40

Hotel Speak

JULY 24, 2024

Hotels have worked with third parties such as airlines, travel agents, online travel agents (OTAs) and the Global Distribution System (GDS) for decades. While the OTA owns the customer in the first instance, hotels can put in place systems to win over the customer and earn more revenue from each guest’s stay.

OTA 101

OTA Hotels Revenue Marketing 101

TravelNet

MAY 19, 2025

Even the best operators in the hottest destinations experience lullsmid-week gaps, off-seasons, macroeconomic downturns. More specifically, you control the value you add to every stay, every owner relationship, and every operational process. If you operate in a lifestyle-driven market (e.g.

Occupancy 59

Occupancy Revenue Market Marketing 59

Hospitality Tech

JUNE 30, 2025

Its mobile-friendly interface and intuitive setup empower lean teams to automate pricing decisions and scale operations effectively. GameTime has not only streamlined our operations but also had a direct, measurable impact on our performance. Whether general or front desk managers, our staff use it with ease and confidence.

Services 52

Services Scale Hotels OTA 52

Hospitality Tech

JUNE 16, 2025

Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI “Sabre’s SynXis Concierge.AI

Upsell 52

Upsell Services Operations Scale 52

Cloudbeds

MARCH 15, 2023

Direct bookings are reservations guests confirm directly with a property without using an online travel agency (OTA) or 3rd party intermediary. Direct bookings are beneficial because they connect lodging businesses directly with potential customers and increase hotel revenue through money saved from OTA commissions.

OTA 98

OTA Sales Revenue Hotels 98

AskSuite

MAY 22, 2025

The future of AI in hospitality is no longer a distant realityit’s starting now, transforming how hotels communicate with travelers, drive direct bookings, and streamline key functions in daily operations. This surge reflects growing investments in technologies that improve traveler experiences and operational agility.

Hospitality 52

Hospitality Scale Sales Travel 52

Hotelogix

MARCH 27, 2025

In today’s fast-paced hospitality world, a clunky Property Management System (PMS) can quietly kill hotel operations. From constant staff training to frequent operational errors and guest dissatisfaction, poor PMS UX (User Experience) bleeds time, money, and morale.

Revenue 40

Revenue Revenue Management Operations Hotels 40

Social Hospitality

MAY 8, 2025

Dynamic pricing and upselling : Based on browsing and past behavior, AI can show tailored room upgrades or experiences that match a guests preferences and budget. These tools not only streamline operations but also boost engagement and bookings. What Are the Latest Digital Marketing Trends for Hotels in 2025?

Digital Marketing 130

Digital Marketing Hotel Marketing Market Marketing 130

Hotelogix

MAY 16, 2024

It's about exceeding them while efficiently managing your operations. Streamline operations with a cloud-based hotel property management system (PMS) Upgrading to a cloud-based Hotel PMS can significantly improve hotel operational efficiency.   Boost revenue: Make the best use of an upselling/cross-selling strategy.

Operations 52

Operations OTA Hotels Revenue 52

SiteMinder

JANUARY 16, 2025

Galileo GDS is owned and operated by Travelport, one of the three major players in the GDS space (along with Amadeus and Sabre). In many respects Galileo is very similar to other GDS operators like Apollo (which formed the base from which it was originally developed), Worldspan, Sabre and Amadeus.

Global Distribution System 52

Global Distribution System Hotels Upsell Travel 52

Cloudbeds

APRIL 8, 2024

Many hoteliers question if it’s worthwhile investing in a direct booking strategy or if they can solely rely on online travel agencies (OTAs) like Airbnb, Booking.com, or Trip.com to fill occupancy. Upsells and add-ons. Are you wondering whether you need a hotel booking engine? What is a booking engine? Travelers crave experiences.

OTA 98

OTA Average Length of Stay Upsell Revenue 98

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 59

Operations Management OTA Hotels 59

Little Hotelier

NOVEMBER 26, 2024

Operating since 2022, this exclusive estate blends Balinese heritage with modern comforts, creating a calming and refreshing escape. An effective, user-friendly, system Ni Luh Ristiana Dewi, Sales Manager at Uma Kalai, shared how Little Hotelier’s features have simplified the property’s operations.

Operations 52

Operations Upsell General Manager Marketing Strategy 52

Hotelogix

APRIL 24, 2025

For hoteliers, this translates to more room-nights, improved occupancy during off-peak periods, and reduced reliance on OTAs. Instead of paying high OTA commissions , you’re able to bring guests back through low-cost direct channels like emails or your mobile app.

OTA 52

OTA Upsell Hotels Target Marketing 52

Hotelogix

APRIL 24, 2025

For small and mid-sized properties, especially those with limited staffing, a PMS simplifies daily hotel operations , enhances the guest experience, and boosts profitability. Simplify Bookings and Eliminate Errors Most B&Bs rely on a mix of OTA listings (like Booking.com or Airbnb), direct website traffic, and walk-in guests.

OTA 52

OTA Revenue Management Operations 52

Cloudbeds

MARCH 23, 2023

To convince travelers to book their property, lodging operators must provide a clear, compelling picture of what to expect and the confidence they’re making the right choice. And the great thing is that these sites operate 24/7, so you can receive reservations while you sleep! But success in eCommerce is about more than visibility.

OTA 98

OTA Digital Marketing Market Marketing 98

STAAH

APRIL 23, 2024

Hoteliers are increasingly turning to sophisticated software solutions to streamline their operations and gain a competitive edge. From online travel agencies (OTAs) to direct booking engine , hotels must effectively manage distribution channels to maximize revenue and minimize distribution costs.

Revenue Management 110

Revenue Management Revenue Ancillary Revenue Management 110

STAAH

JUNE 6, 2023

It plays a key role in the overall success of a hotel’s operations. If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and bag the commission-free direct bookings. Result – increased retention and bookings.

Cancellation 96

Cancellation OTA Global Distribution System Revenue 96

Hospitality Tech

JULY 8, 2025

Using its dynamic API integration, which facilitates accessibility to global markets, TH ensures real-time updates, seamless operations and scalable growth. He previously held various senior leadership positions in global finance, development, and operations at Restaurant Brands International Inc.

Operations 52

Operations Branding Closing Revenue 52

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries. Operations management in the hospitality industry is a broad term.

Operations 52

Operations Management OTA Hotels 52

SiteMinder

JUNE 6, 2024

Some owners of accommodation properties are experienced business people, but new to the day-to-day operations of a hospitality business,” says Tamie Matthews, CEO and Founder of RevenYou, a consultancy for independent hotels. I can’t imagine our job without a channel manager given all the OTAs out there.

Revenue Management 98

Revenue Management Revenue Management Accommodation 98

Cloudbeds

AUGUST 12, 2024

While these point solutions are crucial in managing hotel operations , hoteliers must invest in cloud-based solutions with open APIs that allow for seamless two-way integration with the PMS. According to 2023 h2c’s Digital Hotel Operations Study , 34% of chains adopted this technology with an equal percentage planning to do so in the future.

Hotels 98

Hotels Revenue Management Operations Revenue 98