This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
This scalability is especially valuable for hotels – as more information is collected about guest behavior, booking trends , and occupancy patterns the more precise rate adjustments, inventory management, and marketing strategies will be in the future. Why it’s important for hotels? Why it’s important for hotels?
Solid occupancy isnt enough anymore. While occupancy is still a core metric, relying on it too heavily can leave your property management business vulnerable to seasonal swings, economic uncertainty, and a volatile demand environment. Why You Cant Rely on Occupancy Alone First, lets state the obvious: you dont control demand.
But a lot of hoteliers have gotten stuck in a loop of constantly slashing prices, offering direct channel discounts, OTA promotions, and special rate packages to drive occupancy. Think TRevPAR over ADR Shifting focus toward optimizing total revenue per available room (TRevPAR) instead of purely occupancy or ADR can unlock performance gains.
The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. A loyalty program can encourage guests to keep coming back, which boosts your occupancy rate. In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success.
This collaboration enables hotels using Infor HMS to drive incremental revenue and elevate guest personalization by seamlessly integrating Plusgradeâs proven upsell technology into the core guest journey. Hotels face growing pressure to do more with lessâdelivering tailored guest experiences while improving margins.
Upselling opportunities : Offer add-ons and packages during the booking process to increase revenue. Read More - Top Metasearch Websites to Sell and Increase Occupancy Getting Help with Google Hotel Ads Google Hotel Ads can be tricky to use. Customization : Tailor the booking engine to match your hotel’s branding and style.
Dynamic Pricing : Real-Time Revenue Optimization Channel Managers like STAAH enable rule-based pricing automation , adjusting your rates based on demand, occupancy, and even competitor pricing. A drop below 30% occupancy? Your rates drop automatically to drive last-minute bookings, across all OTAs. No more repetition. Just results.
Energy & guestroom management: Smart devices such as thermostats, lighting and occupancy sensors ensure that hoteliers can automatically minimize utility costs while maintaining a welcoming guestroom environment. Plusgrade brings a new level of sophistication to upselling.
It gives you data from only one income source and is based on an occupancy rate that’s also an incomplete representation. It’s a more holistic approach that captures more touchpoints like upselling – pre-stay and at your property – and F&B. But just like ADR, RevPAR also has its limitations.
The report highlights that hoteliers view increasing occupancy and improving operational efficiencies as key priorities, with 85% of hoteliers anticipating that personalization could help deliver over 5% in incremental revenue. decision-makers planning to invest in technology within the year.
Financial analysis When EBITDAR is combined with other metrics, such as ADR (average daily rate), occupancy rate, or RevPAR (revenue per available room) , it can help dig deeper into financial metrics. F&B or events), tap into new market segments such as corporate or family groups, and implement upselling/cross-selling.
You can maximise occupancy and revenue without manual rate updates. 7) Drive More Revenue with Upsell Tools Why stop at the room? Integration with upsell tools allows you to offer guests added services like late check-outs, room upgrades, spa packages, or dining experiences at the right time, and through the right channel.
It acts as a virtual concierge, answering common questions, sharing booking links, promoting special offers, and even upselling services without staff intervention. It can also share booking links, promote special offers, and upsell services all within the same conversation. How does Visito support guest messaging across platforms?
Daily deals, upselling, promos and a number of other in-built capabilities allow Chokhi Dhani revenue managers to drive demand based dynamic pricing decisions. Their occupancy rate has increased by 20% with a supporting 25% lift in revenue. The booking engine was customised to fit Chokhi Dhani’s brand needs.
This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. This leads to better resource allocation and more accurate forecasts for demand, occupancy, and staffing. sending arrival instructions two days prior to check-in) Booking channel (e.g.,
This enables instant alerts on drops in conversion rates, underperforming channels, or missed upsell opportunities. This leads to better resource allocation and more accurate forecasts for demand, occupancy, and staffing. sending arrival instructions two days prior to check-in) Booking channel (e.g.,
The pooled inventory model ensures that every room is available to sell across all platforms simultaneously maximising occupancy and reducing spoilage. The STAAH booking engine turned the Sentrim website into a high-performing channel by supporting smart pricing, promo codes, upselling and cross-selling.
For instance: Staff Scheduling: Make the best use of your workforce based on expected occupancy and demand. This led to a 30% increase in guest satisfaction scores, a 50% rise in upsells and cross-sells, a 35% growth in repeat booking rates, and a 20% reduction in marketing costs.
Occupancy confusion: Without a clear system, it’s challenging to track room availability and occupancy rates accurately. Missed upselling opportunities: A disorganized booking system makes it harder to identify chances for room upgrades or additional services.
Through a seamless data exchange from Cloudbeds to STR, users will be able to track trends in occupancy, average daily rate (ADR), revenue per available room (RevPAR), and other essential metrics directly within their STR dashboard, facilitating data-driven decision-making.
These devices use advanced sensors and AI to monitor temperature, humidity, air quality, light, barometric pressure, and occupancy â including pets or sleeping guests. The solutions leading AI merchandising capabilities have also been embedded directly into OPERA Cloudâs check-in path, resulting in an uplift of 20% in upsell revenue.
This new integration allows hotels to leverage real-time occupancy data to automate and personalize direct booking campaigns. Optimized Marketing Spend: Hotels will be able to focus on periods of lower occupancy, efficiently allocating their marketing resources.
These devices use advanced sensors and AI to monitor temperature, humidity, air quality, light, barometric pressure, and occupancy â including pets or sleeping guests. The solutions leading AI merchandising capabilities have also been embedded directly into OPERA Cloudâs check-in path, resulting in an uplift of 20% in upsell revenue.
Revenue management tools are software and systems that help hotels optimize pricing, control cost , maximize occupancy, and increase profitability. It monitors guest reservations, room occupancy, and overall performance metrics. Automated Upselling & Ancillary Revenue Tools Have no clue on how to make extra revenue for your hotel?
Some of the most impactful integrations include: Booking engines PMSs CRMs Communication channels Upselling tools With these integrations in place, every traveler interactionwhether it’s an inquiry, booking, update, or follow-up is automatically synchronized across systems. How does hotel integration benefit operational efficiency?
Double bookings , incorrect charges, and missed upsell opportunities can result in revenue loss and negative guest reviews. By tracking occupancy trends, revenue forecasts, and guest preferences, hotels can fine-tune their marketing strategies and improve personalized guest experiences. Manual processes lead to costly errors.
When hoteliers think about lost hotel revenue , they typically blame seasonality, OTA commissions, or low occupancy. Set up custom workflows to promote upsells or pre-arrival services. Unanswered inquiries, slow responses, and manual processes might be draining your profits, but there’s a way to measure and fix it.
Other booking systems cannot deliver this convenience because they lack the technology to see real-time availability and make reservations in the different systems that manage included entitlements.
Historically, hotel performance has been measured by room-based metrics such as Revenue per Available Room (RevPAR), Average Daily Rate (ADR), and occupancy. Hoteliers can unlock this potential by diversifying their revenue streams and leveraging guest data to create targeted upsell opportunities.
These devices use advanced sensors and AI to monitor temperature, humidity, air quality, light, barometric pressure, and occupancy â including pets or sleeping guests. Anacoveâs integrations include: Smart Thermostats that go far beyond basic climate control.
It gives you a clear picture of total guest value, and lets you better evaluate your upselling, cross-selling and guest engagement strategies. RevPAG is crucial for independent hotels because it reveals the broader picture of total guest value, rather than focusing on simpler metrics like occupancy or room rates.
Conversely, during low-occupancy periods, prices can be lowered to attract more bookings while still maintaining profitability. Personalized upselling and cross-selling opportunities help maximize guest spend. This data-driven approach ensures hotels maximize revenue without sacrificing competitiveness.
These devices use advanced sensors and AI to monitor temperature, humidity, air quality, light, barometric pressure, and occupancy â including pets or sleeping guests. The solutions leading AI merchandising capabilities have also been embedded directly into OPERA Cloudâs check-in path, resulting in an uplift of 20% in upsell revenue.
More upsell opportunities : Digital check-in forms can include early check-in, room upgrades, or other add-ons, giving you extra revenue before the guest even arrives. This not only improves the guest experience but also helps keep occupancy at optimal levels by confirming arrivals in advance. Why it matters for hotels 1.
These devices use advanced sensors and AI to monitor temperature, humidity, air quality, light, barometric pressure, and occupancy â including pets or sleeping guests. Anacoveâs integrations include: Smart Thermostats that go far beyond basic climate control.
Energy & Guest Room Management- Advanced smart devices such as thermostats, lighting and occupancy sensors ensure that hoteliers can automatically minimize utility costs while maintaining a welcoming guestroom environment that can be seamlessly personalized to individual preferences.
This new integration allows hotels to leverage real-time occupancy data to automate and personalize direct booking campaigns. Optimized Marketing Spend: Hotels will be able to focus on periods of lower occupancy, efficiently allocating their marketing resources.
Upselling amenities and services If a traveler enquires about family-friendly room options, the AI can combine visual and contextual data (e.g., Imagine you have a new employee working at the front desk of your cozy hotel in the Alps. A guest, freshly landed, sends a message: I heard you have rooms with breathtaking views.
Based on insights from 44,000 hotels and 35 million short-term rental properties, Demand360 provides a 12-month, forward-looking view of a hotelâs occupancy and its market ranking as well as two years of retrospective data. Demand360 currently captures the most comprehensive view of the hospitality market to inform hotel strategies.
Based on insights from 44,000 hotels and 35 million short-term rental properties, Demand360 provides a 12-month, forward-looking view of a hotelâs occupancy and its market ranking as well as two years of retrospective data. Demand360 currently captures the most comprehensive view of the hospitality market to inform hotel strategies.
Is your housekeeping labor cost in line with occupancy? And remember, analytics doesn’t stop at revenue. You should also be asking: Are your internal operations efficient? Are service tickets closed on time? Are your owners using the portal? Are they happy with it?
Turn Local Culture Into a Magnet for Guests Your location is your biggest selling point, and it's a fantastic opportunity to integrate hotel upsell deals naturally into your offerings. Read Also - How to Boost Your Hotel's Occupancy Rates: Tried-and-True Tactics for Success 11.
When everyonefrom housekeeping to maintenance to the GMcan see the same occupancy targets, service goals or scheduling benchmarks, there is clarity across the organization. Its easy to drift into silos, with each team focused on its own pressures and priorities. Data, however, creates a shared reality. In turn, momentum creates motivation.
We organize all of the trending information in your field so you don't have to. Join 19,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content