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David Belón , General Manager of Casa Palacete 1822, discusses how the team has leveraged technology to deliver exceptional guest experiences whilst optimising their distribution strategy since becoming a SiteMinder customer. ” For Casa Palacete 1822, this capability isn’t merely convenient—it’s transformative.
In a move to modernise operations and streamline booking management, the hotel adopted STAAH’s distribution and revenue management tools. This significantly reduced the risk of overbookings and improved operational efficiency. The integration of STAAH’s WatchMyRate feature also played a crucial role in boosting direct bookings.
Managing bookings across multiple channels has become a core part of running a successful hospitality business. From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. Choosing the best channel manager isn't just about convenience.
Run Targeted Campaigns: Hotels can attract visitors through strategic marketing campaigns: Customized Packages: Offer pilgrimage-focused packages, including transportation to key bathing ghats and nearby religious sites, bundled with meals and guided tours. Here’s how hoteliers can leverage this event effectively: 1.
Think revenue management is just for the big hotel chains or that it’s all about jacking up prices? Believe me when I say, as the COO of a revenue management consulting firm, that at least one of the below misconceptions is draining your hotel’s profits faster than a leaky faucet. Myth #10: “My gut feeling beats any system.”
With more channels, shifting guest expectations, and tighter margins, the Channel Manager is now central to commercial strategy. Its not just about where youre listed, its about how well you manage, price, and promote across every touchpoint. Rethinking the Role of a Channel Manager 3. Choosing and Managing Your Channel Mix 8.
Managing online bookings is one of the biggest challenges for hotels today, especially when they work with multiple Online Travel Agencies (OTAs) like Booking.com, Expedia, and Agoda. Thats why a Channel Manager is essential. Heres what happens when you rely on outdated systems or spreadsheets to manage your online distribution: 1.
Managing a hotel isnt just about filling rooms; its about making your systems and operations work together seamlessly. Enter the channel manager. 1) PMS + channel manager = real-time peace of mind Your Property Management System (PMS) is your operational command centre.
Errors and overbookings prompted the search for a better tech solution Despite the breathtaking guest-facing experience, the situation for Sentrim Hotels & Lodges on the backend was not so pretty. As the demand for more channels grew, so did the complexity of managing it all. Its a gateway to memorable adventures across Kenya.
They have big budgets and entire teams dedicated to marketing, making it tough to stand out. The Online Marketing Maze Picture this: You're running a small welcoming hotel that guests love. Here's what many independent hotel owners worry about: Not enough money for big marketing campaigns. What’s the problem?
Established in 2016, RevenYou is a specialist consultancy firm supporting accommodation businesses across Australia, New Zealand, and the Pacific with revenue management, sales, marketing, and systems integration. Let’s look at five examples. This enabled direct bookings to be taken online at any time of day.
Managing multiple OTAs can feel like walking a tightrope for hoteliersone wrong step can lead to overbookings, rate discrepancies or missed revenue. Overbookings: Inventory mismatches or delayed updates result in unhappy guests and operational chaos. The system even flags mismatches before they cause issues.
STAAH has revolutionized Black Rock Hotels’ online booking process by implementing advanced technology solutions that streamline inventory management and synchronize distribution channels. By integrating STAAH’s Channel Manager, Black Rock Hotels has effectively solved this problem.
Channel manager – Keeps your availability and rates synced across OTAs and your direct channels, avoiding double bookings and inconsistencies. PMS (Property Management System) – Manages your operations, from room assignments to guest data and housekeeping schedules. You make more revenue. This is where STAAH shines.
STAAH’s tools helped standardise booking operations, enhance OTA performance and establish a tech-forward approach to revenue management. The STAAH channel manager with its 200+ OTA connections helped improve reach and allows multiple channels to be managed through one single dashboard.
Use Dynamic Pricing: Automate Pricing with Tools: Use tools or software (like a Property Management System or PMS) to automate your pricing decisions. These tools can adjust your rates automatically, based on real-time data and market trends. Pick the Right OTAs: Don't try to be on every OTA out there.
The STAAH Max Channel Managers integration with Booking.com goes beyond basic rate and inventory sync – it enables a smooth, centralised control system that optimises operations, increases guest engagement, and drives more revenue. Benefits: Speed-to-market: Launch rate plans instantly.
Dynamic pricing isnt just about increasing ratesits about pricing smartly based on real-time demand, market trends, and competitor rates. AI-powered revenue management doesnt just suggest price hikes; it ensures that your pricing aligns with demand fluctuations , maximizing revenue without turning potential guests away.
The more you grow, the more challenges you encounter, from managing operations across multiple locations to maintaining consistent guest satisfaction. Managing operations across numerous properties and keeping track of each one was becoming more complex. Yet, you also know the hard truth: the road to expansion isnt easy.
Running a hotel in todays competitive market involves more than just offering comfortable rooms and great service. With the hospitality industry adapting to evolving guest expectations and the rapid growth of online booking platforms, managing hotel operations become increasingly complex.
Fewer errors, faster updates, more bookings—Jasmine City Hotel from Thailand loves the power of STAAH’s channel manager Located in the bustling heart of Bangkok, Jasmine City Hotel is a favourite for business and leisure travellers alike. Real-time control meets seamless simplicity The STAAH Channel Manager checked every box.
Channel manager – Keeps your availability and rates synced across OTAs and your direct channels, avoiding double bookings and inconsistencies. PMS (Property Management System) – Manages your operations, from room assignments to guest data and housekeeping schedules. You make more revenue. This is where STAAH shines.
Rate parity made simple and manageable Take the guesswork out of rate parity with Little Hotelier’s hotel management software designed for small hotels. Additionally, the EU’s Digital Markets Act has given hotels more opportunities to compete with OTAs on pricing, leading to a shift in the competitive landscape.
To learn more about how the hotel has evolved and embraced technology, we spoke with Margarita Pérez , General Manager at Casa Salles. Connectivity and operational challenges required a smart solution Before implementing SiteMinder’s technology, Casa Salles faced several distribution management challenges.
Word of mouth remains the most effective form of marketing – 92% of consumers trust recommendations from friends and family over all forms of advertising – and high quality hospitality experiences earn you more of it. Key takeaways: Word of mouth is the most effective form of marketing. What is guest experience in hospitality?
Cloudbeds has formed a strategic partnership with Sabre Corporation to deliver a deeper integration between Cloudbeds PMS and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless solution for managing distribution, reservations and property operations.
In this blog, we’ll look at the core differences between hotels and motels to help you position your property clearly in the market. Learn more Why knowing the difference between hotel and motel matters For hotel operators, understanding the distinction is fundamental for defining your market position and making smarter operational choices.
For hotel managers, that means a fresh stream of millennial and Gen Z guests who are motivated by price, flexibility and share-worthy experiences rather than traditional brand loyalty. Here is what sets the platform apart for hotel managers: Access to experience-driven travellers. Smooth rate and inventory management via SiteMinder.
Hoteliers must rise to these expectations while managing complex operations and staying ahead of the competition. A property management system (PMS) is the ultimate solution. What is Hotel Management Software? Hotel management software, or PMS, is a centralized system that automates operations and provides actionable insights.
In today’s fast-paced hospitality world, a clunky Property Management System (PMS) can quietly kill hotel operations. But here’s the good news: a streamlined, intuitive PMS UX can turn hotel operations around—boosting staff productivity, enhancing guest satisfaction , and improving hotel revenue management.
Let’s be honestrunning a hotel while managing its revenue at the same time is a balancing act. From making sure staff, guests, and smooth operations are all attended to, we can understand why revenue management so frequently gets put on the back burners. What Are Revenue Management Tools? Thats where outsourcing comes in.
As a reflection of its leadership within all the areas hoteliers need to be successful onlinedistribution, direct bookings and maintaining an online presencethe company has also taken out the top award in the respective categories of Best Channel Manager, Best Booking Engine, Best Hotel Metasearch Management Software and Best Hotel Website Design.
What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. What does a hotel reservations manager do? What is the reservation department in a hotel?
Running a hotel today involves managing a complex network of systems from reservations, sales operations, communication channels , marketing tools, and distribution. Instead of manually managing data across multiple platforms, integration ensures that all software automatically exchanges information in real time.
San Diego, CA, February 25, 2025 Cloudbeds , the innovative leader in hospitality management technology , has today announced a strategic partnership with Sabre Hospitality, a leading global travel technology company. With the integration of Cloudbeds PMS and Sabres CRS, hoteliers can expect enhanced guest service delivery.
The platform is designed not just to collect data but to provide actionable intelligence, leading to cost savings, improved energy efficiency, and better overall management. Not just in a single room, but across their entire portfolio. Together, we guarantee a true 5-star experience."
The $800 Billion Hotel Booking Market: How Distribution Channels Work What Are Hotel Distribution Channels? Alternative Channels – Social media, WhatsApp, and influencer marketing. Leverage Email & SMS Marketing – Retarget past guests and website visitors. Sabre – Dominates the North American market.
By integrating RateGain’s industry-leading UNO Channel Manager with Cloudbeds’ robust property management system (PMS), hoteliers can manage rates, inventory, content and reservations across 400+ distribution channels with ease and accuracy.
The platform is designed not just to collect data but to provide actionable intelligence, leading to cost savings, improved energy efficiency, and better overall management. Not just in a single room, but across their entire portfolio. Together, we guarantee a true 5-star experience."
Cloud-Based Property Management Systems (PMS) A cloud-based PMS offers centralized control and real-time updates across departments and properties. - Integrated Channel Manager: Synchronizes room availability across online travel agencies (OTAs) to prevent overbookings.
Stand out by exceeding expectations in the crowded hospitality market. The Digital Landscape in 2025 Market Boom and Traveler Surge Our industry's cooking up a storm, hitting a mouth-watering $4.9 Data-Driven Hospitality Big data and AI are our new revenue managers, optimizing operations better than a seasoned GM.
From selecting the right location to managing construction and hiring staff, the pre-opening phase is about laying the groundwork. Integrate Your Rates and Inventory : Managing multiple OTA platforms manually can quickly become overwhelming, leading to errors like double bookings or inconsistent pricing.
. “We needed a way to streamline communication between the front desk and guests because it takes up a lot of time,” says Jimmy Tang, Revenue ManagementManager. On the analytics front, SiteMinder Insights has become an indispensable tool for revenue management. I keep the dashboard open all the time, Tang shares.
Opportunity—but only if you can navigate this red-hot market with the right strategies and tools. A robust cloud-based Property Management System (PMS) doesn't just streamline your operations—it transforms them. What does this mean for you as a new hotelier ? annually from 2024 to 2030.
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