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5G-Powered Hospitality Industry: A New Era in Guest Services

eZee Absolute

The emergence of 5G technology in the hospitality industry presents a unique opportunity for hoteliers like you to take a giant leap forward, offering a guest experience that’s faster, smarter, and more immersive than ever before. But before opening the door to the numerous opportunities 5G comes with, let’s first understand what 5G is.

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How to Provide the Best Customer Service in the Hotel Industry Before Booking

AskSuite

How can you provide the best customer service in hotels during pre-stay ? Let’s imagine travelers trying to decide where to stay on their next trip. Where they’re staying is an important factor that impacts the entire travel experience , so they can’t afford to make a bad choice. The buyer’s journey has changed.

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The Future Of The Hospitality Industry: 7 Key Trends

Mews

The future of the hospitality industry is something we all contemplate three years after a global pandemic struck, changing the way we travel and the way we live. We’ve all had to adapt to this new reality, showing that resilience is without a doubt in our DNA. Keep reading for more insights.

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Hotel loyalty programs transform into sophisticated platforms

Hotelier Magazine

By Nicole Di Tomasso Since their debut in 1983 by Holiday Inn and Marriott, hotel loyalty programs have evolved from simple point-based systems to sophisticated platforms. While rudimentary by today’s standards, these early programs laid the foundation for a new era in customer-retention strategies.

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A Roadmap to Enhanced Hotel Operations: 10 Strategic Insights

eZee Absolute

This is where hotel improvement ideas come in. Streamlined hotel operations can significantly impact a hotel’s bottom line by enhancing guest retention , attracting positive reviews, and optimizing resource utilization. Hotel operations play a crucial role in defining the guest experience. Let’s jump right in.

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Hoteliers and developers scout the right space for the right place

Hotelier Magazine

By Robin Roberts You know what they say in the real-estate business about location, location, location? It’s an over-used phrase, but that doesn’t mean he, and every other hotelier and developer, aren’t acutely aware of how important location is when choosing a development site for a new hotel. Don’t say it.

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110 – Hospitality Trailblazers: Rob Mangiarelli

Travel Media Group

These two experts share incredible knowledge and insights on various topics that give hoteliers valuable information on how to make their mark in the industry. Ryan Embree: Welcome to Suite Spot, where hoteliers check-in and we check-out what’s trending in hotel marketing. I’m your host, Ryan Embree.