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Managing online bookings is one of the biggest challenges for hotels today, especially when they work with multiple Online Travel Agencies (OTAs) like Booking.com, Expedia, and Agoda. It acts as a central hub that syncs your hotels availability, pricing, and bookings across all your connected OTAs in real time.
Managing multiple OTAs can feel like walking a tightrope for hoteliersone wrong step can lead to overbookings, rate discrepancies or missed revenue. Rate disparities: Inconsistent pricing can lead to OTA penalties, lower rankings, and guest mistrust.
Overbookings can be stressful for the front desk and the guest, but you can manage them with ease if you have a proper plan in place. While for some hoteliers it’s best to avoid overbookings altogether, for others, a good strategy can increase revenue, improve the occupancy rate and mitigate losses. What is an overbooking strategy?
India’s The Citi Residenci Hotels boosts bookings, efficiency and guest experience with STAAH’s smart hospitality solutions. With a growing footprint across West Bengal, The Citi Residenci Hotels has emerged as a leading name in regional hospitality, offering modern comforts, efficient service and local charm across its properties.
Newly refurbished New South Wales property simplified OTA management and grew direct bookings using STAAH’s powerful platform. One login for all OTA and direct booking management. Rates and availability automatically update across all channels, reducing the risk of overbookings and errors. Real-time sync. Get Google integration.
From rate updates to reviews, STAAH gave Sentrim Hotels & Lodges the tools to work smarter, not harder. With offerings tailored for both leisure and business travellers including well-appointed rooms, conference facilities, swimming pools and authentic culinary experiencesSentrim is more than a hotel group.
Imagine this: a guest spots your hotel, loves what they see, and books right away. Guests hop from your Instagram page to online travel agents (OTAs) , skim through Google reviews, and might finally land on your website to book. Overbookings : A classic nightmare — caused by inventory updates not happening fast enough across channels.
Managing a hotel isnt just about filling rooms; its about making your systems and operations work together seamlessly. Its the kind of automation that not only saves time but also prevents costly mistakes like overbookings and miscommunications between teams. Enter the channel manager. Staff can focus on guests, not backend chaos.
Hotel distribution today is a different game. The New Age of Hotel Distribution 2. GDS and Niche OTA Power b. Move Beyond Syncing, Start Scaling 1) The New Age of Hotel Distribution The hotel distribution landscape has changed. Your rates drop automatically to drive last-minute bookings, across all OTAs.
The advent of Online Travel Agencies (OTAs) has revolutionized the hospitality sector. To be very precise, it has shaped the way guests book their accommodations at hotels. This is the primary reason why as a hotelier, you should know how to select the right OTAs for your hotel. Why should you partner with OTAs?
Finding the right balance between OTAs and direct bookings is a crucial strategy for hotels and accommodation providers for success. On one side, you have OTAs (online travel agents) that are vital distribution partners to liquidate unsold inventory and put heads in beds. This dominance comes at a cost.
STAAH has revolutionized Black Rock Hotels’ online booking process by implementing advanced technology solutions that streamline inventory management and synchronize distribution channels. This move has not only helped optimize operational efficiency but also resulted in significant revenue growth for the hotel chain.
But luckily, there is a solution: Single-solution platforms that consolidate all essential hotel management tools into one complete system. The Power of Single-Solution Platforms Single-solution platforms integrate key hotel functions into one user-friendly system. It’s an unnecessary complication. It grows with your property.
Running a hotel in todays competitive market involves more than just offering comfortable rooms and great service. With the hospitality industry adapting to evolving guest expectations and the rapid growth of online booking platforms, managing hotel operations become increasingly complex.
In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success. This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between.
From hotels and vacation rentals to holiday apartments, properties of all types rely on channel managers to simplify operations. A channel manager connects your property management system to booking platforms such as OTAs, GDS (Global Distribution Systems), and direct booking engines. What Is a Channel Manager and Why Does It Matter?
trillion by 2028, with online travel agencies (OTAs) like Booking.com contributing a significant chunk to hotel bookings – accounting for nearly 40% of all online hotel reservations in some regions (Statista, 2023). Content Synchronisation Use Case: A boutique hotel rebrands one of its premium suites.
Hoteloverbookings can be a divisive topic. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. However, you can minimise the risk of having to walk travellers if you have a solid overbooking strategy. What is the definition of overbooking for a hotel?
The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. Let’s take a look at some essential software solutions every hotel should consider.
How Hotels Can Leverage Mahakumbh 2025: Strategies for Success The Mahakumbh 2025 presents an extraordinary opportunity for hotels to boost revenue, build long-term guest relationships, and position themselves as leaders in the hospitality industry. Here’s how hoteliers can leverage this event effectively: 1.
That means the demand is spread across different hotel categories. Hotels that used eZee Mint AI during Coldplays concert optimized their pricing in real-time , ensuring they werent undercharging but also werent scaring away potential bookings. The key is to balance affordability with profit margins , and AI does that seamlessly.
Cloudbeds has formed a strategic partnership with Sabre Corporation to deliver a deeper integration between Cloudbeds PMS and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless solution for managing distribution, reservations and property operations.
In today’s competitive hospitality industry, managing bookings efficiently can make or break a hotel's success. For small and mid-size hotels, having the right OTA ( Online Travel Agencies ) channel manager is critical. This prevents overbookings and reduces manual work. What is a Channel Manager?
But when integrated, they help a hotel in reducing costs, increasing operational efficiency, improving staff competence, and in serving guests better. It automates and streamlines hotel operations across all the departments. A Hotel PMS also helps them delegate housekeeping tasks, set up and run POS outlets, generate guest folios, etc.
In the digital age managing hotels has a new set of challenges, especially the need to stay alert with room availability & price adjustment while managing online travel agents (OTA). Things get harder when everything needs to be done manually, and the chance of overbooking is high. Efficiency becomes the key to success.
Online Travel Agents for hotels or OTAs serve as important distribution channels for hotels. OTAs are online platforms or websites that sell hotel rooms to customers. An excellent marketing strategy incorporates OTAs to boost sales and revenue. These statistics show why OTAs are essential for hotels.
The striking brick hotel sits amidst the quiet countryside while also offering guests access to the bustling business district of Kampala. Every room in the hotel is thoughtfully appointed and features and individual balcony. Driving revenue gains and efficiencies with STAAH STAAH’s reputation preceded its adoption by the hotel.
This collaboration delivers a deeper integration between Cloudbeds Property Management System (PMS) and Sabres SynXis Central Reservation System (CRS), offering hotels and accommodation providers a seamless and efficient solution for managing distribution, reservations, and property operations.
Nestled on a serene 17-hectare peninsula bordering the idyllic Tuyen Lam Lake, a mere six kilometres from the heart of Dalat City, T erracotta Hotel & Resort is a harmonious blend of modern architectural elegance and the enchanting ambiance of pine forests and misty mountains.
A robust sales distribution strategy is indispensable for hotels striving to maximise revenue and drive direct bookings. By leveraging a diverse array of channels, hotels can amplify their visibility, target high-value guests, mitigate the impact of seasonality, and foster direct booking growth.In
Hotel distribution has always been a critical aspect of the hospitality industry. Effective hotel distribution strategies enable hotels to target the right audience, optimise occupancy rates, and enhance revenue management. We look at where hotels can review distribution strategies to maximise market potential.
STAAH helps Bernardos Lantia Hotel expand its online reach, reduce admin time and boost bookings. Located in Basco, Bernardo’s Lantia Hotel offers three-star accommodation to visitors who come to enjoy the pastoral landscape of Batan Island. The hotel leverages the scenic locales of the island to attract leisure guests.
The Indian hotel no longer struggles with the aftermath of manual inventory and rate management, including overbookings and loss of staff efficiency. This activity was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates.
What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. Their job is to ensure accuracy, efficiency, and a smooth experience for guestsall while complying with hotel policies and procedures. For hotel owners, the value of this role goes beyond daily operations.
Introduction: The Hidden Revenue Killer for Hotels Did you know that hotels utilizing a mix of OTAs, metasearch engines, and direct booking strategies experience significantly higher revenue growth than those relying on a single channel? With the hotel industry in the USA valued at $114.7
What is an OTA channel manager? An OTA channel manager is a tool used to manage online travel agents (OTAs) in a single platform. It is commonly used by hotel sales and revenue managers to update rooms and rates in real-time. Table of contents Why use a channel manager for OTAs? The setup didn’t take long at all.”
Competing with large hotel chains can feel overwhelming. Guests appreciate the personal attention and unique experience you can provide—things larger hotels often struggle to deliver. Turn everyday challenges into opportunities and show that small hotels can create just as big an impact. You’re not alone.
In today's rapidly evolving hospitality landscape, integrating technology into hotel operations has become essential. Example: Consider a hotel that introduces digital check-in kiosks. 👉 Read Also - Motel vs. Hotel: 7 Key Factors for Smart Travelers 3. 2.
Hotel integration connects core systems to minimize manual tasks and unify data. Running a hotel today involves managing a complex network of systems from reservations, sales operations, communication channels , marketing tools, and distribution. Thats where hotel integrations come into play. Whats hotel integration?
As a hotel owner you’ve navigated the chaos of permits, watched the first brick get laid, and seen your vision take shape room by room. The next step is just as important— getting your hotel noticed. The next step is just as important— getting your hotel noticed.
The powerful, but easy-to-use, features of STAAH have resulted in significant increase in online reach and revenue for the northeast Indian hotel. Coordinating availability across multiple channels was a cumbersome task, often leading to overbookings or missed opportunities. This timely support continues to date.
In a complex hotel distribution world, STAAH made things simple. Five decades of service Sunshine Hotels and Resorts is a Pattaya-based hospitality group with more than 50 years of experience in hotel management. Delayed and failed updates to rates and availability was a common occurrence resulting in overbookings.
At a glance: What is Hotel Inventory Management? Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Firstly, What is Hotel Inventory Management? Let’s get started! Inventory here includes food, beverages, and kitchen equipment.
STAAH’s Channel Manager and Booking Engine solutions prove game changers for properties in Kerala; Online bookings for Fog Munnar Resort & Spa is up by 40-50%; Krishnavalam Regency’s online bookings is up by 50%; and Hotel Span International clocks 80% in direct online bookings.
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