eHotelier

MARCH 21, 2024

IRIS, a global leader in digital ordering for the hospitality industry, today announces a suite of new features which are now available across its mobile ordering platform.

Upsell 52

Upsell Revenue Operations Hospitality 52

Amadeus Hospitality

MAY 16, 2024

The findings are the result of a survey of global senior hospitality leaders representing a diverse range of properties and management groups. Several key themes emerged from the research, including a primary focus of investment on ‘improving operational efficiencies during times of high occupancy’ (43%).

Upsell 119

Upsell Hospitality Revenue Travel 119

Hotel Business

JANUARY 30, 2024

Marriott International has selected Oracle Hospitality OPERA Cloud Property Management System (PMS) and Sales and Event Management as a hospitality cloud platform for luxury, premium, select-service and midscale properties.

Scale 111

Scale Upsell Events Sales 111

Hotel Business

MAY 16, 2024

The findings are the result of a survey of global senior hospitality leaders representing a diverse range of properties and management groups. Several key themes emerged from the research, including a primary focus of investment on “improving operational efficiencies during times of high occupancy (43%).”

Upsell 69

Upsell Occupancy Revenue Travel 69

Catala Consulting

MAY 17, 2024

Revenue management is a crucial aspect of the hospitality industry, focusing on maximizing income through strategic pricing, inventory control, and demand forecasting. Upselling and Cross-Selling Opportunities Effective Upselling Techniques Reception staff are in a prime position to upsell additional services and room upgrades.

Revenue Management 52

Revenue Management Revenue Management Upsell 52

SiteMinder

SEPTEMBER 4, 2023

Chatrium Hotels & Residences is a Thai hotel group born from a passion to distinctively mark the next chapter in the Asian hospitality experience. Our dedicated staff are not just employees but ambassadors of hospitality. Since implementing SiteMinder our operations have undergone a remarkable transformation.

Operations 98

Operations Revenue Hotels OTA 98

Hospitality Tech

MARCH 20, 2024

The global provider of digital F&B and guest experience platforms announces new and improved CMS features to support operators and guests.

Upsell 52

Upsell Revenue Operations 52

Hotel Management

APRIL 18, 2023

Looking to enhance the guest experience and streamline hotel operations? Digital compendiums, menus, and request systems are growing in popularity in the hospitality industry, and QR codes are making them even more accessible to guests. Hotels can even upsell additional amenities, leading to increased revenue and guest satisfaction.

Upsell 147

Upsell Hotels Services Operations 147

Hotelier Magazine

APRIL 12, 2024

Hospitality labour at all levels is still in short supply, so technology development has to be at the core of operations as a compensatory mechanism,” says Mogelonsky. Hospitality labor at all levels is still in short supply, so technology development has to be at the core of operations as a compensatory mechanism,” Mogelonsky said. “I

Upsell 52

Upsell Shopping Revenue Operations 52

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. The difference between hotel management vs hospitality management Hotel management and hospitality management can be different terms for the same thing: managing a hotel. What is hotel management?

Operations 59

Operations Management OTA Hotels 59

Amadeus Hospitality

JUNE 9, 2023

The final week of June, 2023 will be an exciting one in the hospitality industry as two important events occur simultaneously: the Hospitality Industry Technology Exposition and Conference, or HITEC , and AHLA’s brand new, industry-wide hospitality event, The Hospitality Show. Schedule a meeting with us at HITEC here.

Travel 98

Travel Hospitality Events Operations 98

SiteMinder

FEBRUARY 29, 2024

What is hospitality training? Hospitality training is a comprehensive educational and practical program designed to equip individuals with the necessary skills, knowledge, and competencies required to excel in the hospitality industry. What are the objectives of hospitality training? Here’s what to keep in mind: 1.

Hospitality 52

Hospitality Services Hotels Events 52

SiteMinder

JANUARY 8, 2024

Hotel management is the practice of overseeing every operation of the business to ensure consistent growth and development. The difference between hotel management vs hospitality management Hotel management and hospitality management can be different terms for the same thing: managing a hotel. What is hotel management?

Operations 52

Operations Management OTA Hotels 52

Amadeus Hospitality

APRIL 23, 2024

All of these are essential for operating in today’s competitive landscape. Some 85% of respondents from the hospitality sector anticipate that personalization could help them to deliver more than 5% growth in incremental revenue. Innovation? Long-term growth potential? Guest personalization? Open API architecture? Intuitive design?

Upsell 52

Upsell Global Distribution System Hotels Shopping 52

SiteMinder

APRIL 10, 2024

Nira Caledonia , one of many properties in the portfolio of Shanti Hospitality , exists to provide a sanctuary for worldly, well-travelled guests who enjoy a relaxed atmosphere. Aditi Secci Moretti , Emea Senior Sales & Marketing executive at Shanti Hospitality, said art lovers and city explorers are a particular focus.

Upsell 98

Upsell Revenue Business Market 98

Intelity

APRIL 25, 2023

Analyzing hotel data is a significant way to offer guests customized, revenue-driving recommendations If you aren’t tracking guest behaviors and using this hotel data to provide your guests with personalized, revenue-driving recommendations, you’re missing out on a major upsell opportunity. The following are a few ways this can be achieved.

Revenue 79

Revenue Upsell Dining Hotels 79

Amadeus Hospitality

MAY 10, 2023

May 10, 2023 – Travel technology leader Amadeus has partnered with Canary Technologies to help hospitality customers improve e-signature and payment processes. Javier Campo, Vice President, Partners, Hospitality, Amadeus , adds, “We are committed to the success of our customers. Learn more at  canarytechnologies.com.

Hospitality 52

Hospitality Upsell Operations Travel 52

eZee Absolute

OCTOBER 28, 2022

The hospitality industry is at such a stage where technology is no more an associate, it’s the leading aspect. Read on as we explore WhatsApp for Business and its impact on the hospitality industry. Impact of WhatsApp on the Hospitality Industry. Better upselling. Impact of WhatsApp on the Hospitality Industry.

Hospitality 52

Hospitality Upsell Business ROI 52

Inn Quest

JUNE 8, 2023

Are you curious about the latest trends and impact of AI in the hospitality industry? Artificial intelligence (AI) is seamlessly integrating into hospitality experiences, redefining our expectations – from chatbots providing instant customer support to predictive analytics optimizing hotel operations.

Hospitality 54

Hospitality Upsell Services Operations 54

SiteMinder

DECEMBER 13, 2023

For Axel Hotels, hotel technology providers SiteMinder and Welcome Pickups have played a pivotal role in the group’s journey towards delivering exceptional hospitality services. It has also improved overall customer service and increased upselling opportunities.

Services 98

Services Upsell Hotels Operations 98

Hotelier Magazine

JANUARY 24, 2024

We used to take out ads in the newspaper and Yellow Pages,” says Edward Keenan, vice-president, Resort Operations for Clique Hotels & Resorts, of early efforts to attract guests. He says the systems also provide an opportunity for upgrades, cross-sells or upsells, which might include a better room or a deal on a spa package.

Business 59

Business Hospitality Email Marketing Management 59

Hotel Designs

FEBRUARY 19, 2024

In this second in a series of articles for Hotel Designs, Rozencwajg looks at what to do with the data once it has been gathered… Consider a scenario at a prestigious hotel in London, which needs to increase room rates to fully operate within necessary margins. However, uncovering these requires deep analysis and context comprehension.

Retail 105

Retail Upsell Hospitality Consumer 105

Little Hotelier

NOVEMBER 20, 2023

In hospitality, guest satisfaction reigns supreme and hoteliers face the constant challenge of fostering lasting relationships and maximising revenue. Hotel CRM solutions are powerful tools that can help your hotel to transform guest interactions, optimise operations, and drive business growth. Learn more 2.

Upsell 59

Upsell Hotels Occupancy Revenue 59

Cloudbeds

MARCH 7, 2024

In today’s digital age, where convenience and efficiency reign supreme, it’s clear that the hospitality industry is evolving rapidly. The technology that makes this possible isn’t just a fleeting trend; it’s quickly becoming standard practice, enhancing both operational efficiency and guest satisfaction.

Upsell 40

Upsell Hotels Operations Revenue 40

Hotel Speak

JANUARY 25, 2024

Mews , the industry-leading hospitality cloud, today released the Mews Data Dive , a real-time measure of hospitality’s performance in 2023. of guests added an upgrade to their reservation while checking in, with an average upsell value of $48. About Mews Mews is the leading platform for the new era of hospitality.

Average Daily Rate 76

Average Daily Rate Revenue Travel Upsell 76

Xotels

MAY 27, 2022

The hospitality industry has undergone a seismic transformation since 2020. As a hotel management company with clients around the world, we have seen these trends in the tourism and hospitality industry take shape and evolve. This article about Hospitality Trends includes: Total guest experience. Health and wellbeing.

Hospitality 52

Hospitality Business Market Marketing 52

STAAH

APRIL 23, 2024

In today’s fast-paced hospitality landscape, staying ahead of the curve is paramount for maximizing revenue potential. Hoteliers are increasingly turning to sophisticated software solutions to streamline their operations and gain a competitive edge.

Revenue Management 88

Revenue Management Revenue Ancillary Revenue Management 88

Hotel Business

MARCH 14, 2024

As the hospitality industry migrates to a digital environment, embedded payment technology—or integrating payment processing capabilities directly into various devices or systems, such as the PMS, mobile apps or self-service kiosks—will enable seamless and convenient payment experiences for guests.

Overbooking 59

Overbooking Revenue Upsell Forecasting 59

Cloudbeds

APRIL 8, 2024

In this guide, we’ll examine how an integrated booking engine brings value to lodging operators, using real-world examples from our customers and advice on what to look for in a new booking system. Upsells and add-ons. What is a booking engine? Your booking engine can help to customize the guest journey through the following methods.

OTA 98

OTA Upsell Average Length of Stay Revenue 98

Hotelier Magazine

MAY 4, 2023

The use of technology was accelerated in hotel operations during the pandemic and now, with myriad challenges still facing the industry, the implementation of new tech to fill the labour gaps and increase guest satisfaction shows no sign of slowing. But introducing this technology presents its own unique set of challenges.

Operations 105

Operations Hotels Services Upsell 105

AskSuite

MAY 2, 2024

In the competitive landscape of the hospitality industry, hotels are constantly seeking innovative solutions to streamline operations, enhance guest experiences, and boost revenue. In hospitality, it means losing revenue. 12 Choose specialized hospitality solutions AI has already achieved incredible quality in hospitality.

Services 52

Services Hotels Revenue Hiring 52

Amadeus Hospitality

MARCH 5, 2024

Beyond enhancing the customer experience, travel sellers are empowered to upsell additional services and personalize their offerings with room preferences, flexible dining, spa and fitness options, additional activities, and experiences to maximize returns.

Revenue 59

Revenue Upsell Travel Hotels 59

Hotel Business

MAY 10, 2023

Amadeus partnership Travel technology company Amadeus has partnered with to help hospitality customers improve e-signature and payment processes. Our award-winning platform is ideally suited to help Amadeus’ Delphi customers operate more efficiently and effectively, and we look forward to supporting these hoteliers as we move forward.”

Upsell 52

Upsell Operations Management Hospitality 52

Hotel Business

MAY 11, 2023

Oracle has revealed plans to bring its Oracle Hospitality OPERA Cloud Property Management System (PMS) to 2,000 additional hotels under the Wyndham Hotels & Resort s portfolio by the end of next year. ” The post Oracle to bring OPERA Cloud to 2K Wyndham hotels appeared first on hotelbusiness.com.

Revenue Management 52

Revenue Management Scale Upsell General Manager 52

TravelNet

NOVEMBER 15, 2022

In the hospitality industry, language can be even more challenging because we are by nature selling an “product” on which the satisfaction is based on the emotional state of the guest we are interacting with. Examples Relating To Hospitality I’ll have to check on that for you … vs. This happens all the time! Here is a recap.

Sales 52

Sales Hospitality Upsell Operations 52

Hotel Business

JANUARY 31, 2023

Aimbridge Hospitality unveiled the Aimbridge Accelerates report , with a look back at successes for the company from 2022 and a look at what’s to come in 2023, at an event during the 2023 Americas Lodging Investment Summit (ALIS), held Jan. 23-25 at the JW Marriott Los Angeles L.A.

Ancillary Revenue 52

Ancillary Revenue Services Upsell Operations 52

Horizon Hospitality

SEPTEMBER 18, 2023

This has given restaurant operators far more options in upselling and attracting new business outside of peak meal hours. Supply chain issues are still putting financial and operational strain on restaurants. The post The Top 5 Restaurant Menu Trends in 2023 appeared first on Horizon Hospitality.

Consumer 52

Consumer Upsell Operations Hospitality 52