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Success in hospitality is often determined by how well a property can plan for what’s to come, but how can hotels hope to navigate the uncertainty of today’s markets? The hospitality industry must stay aware of profit-increasing incentives and cost-cutting measures without negatively impacting service delivery and guest satisfaction.
NEW YORKInfor announced the release of its new revenuemanagement solution (RMS) for the hospitality sector. The platform is designed to change how hotels and resorts optimize their pricing strategies and managerevenue in a complex, AI-driven market.
No need to obsess over RevPAR or lose sleep over ADR – there are much more important metrics out there for revenuemanagers. Revenuemanagement is not a walk in the park. The latest guide by Mews, the industry-leading hospitality cloud, explores the new success metrics for revenuemanagers.
Integrating artificial intelligence (AI) in the hospitality industry is an increasingly pressing matter, and this trend underscores the conversations and panels at HITEC 2025. AI is especially prevalent in revenuemanagement, as automation continues to be at the forefront of hotel operations.
Choice Hotels Asia-Pac is introducing mandatory revenuemanagement training for franchisees as part of its brand standards to drive performance and consistency across the network. Choice Hotels Asia-Pacs work with the ARMA VET qualification is a game-changer for the hospitality sector, Kalan said.
Clare Davies, Capstone Hotel Management Clare Davies was ahead of the trend. Ten years ago, Davies established Capstone Hotel Management, now recognised as New Zealand’s leading white-label hotel management company. I’ve had a long and rewarding career in the hotel and hospitality industry.
Often considered a dull, technical aspect of occupancy metrics for large chains, hotel revenuemanagement has easily been written off as being just about numbers and pricing. In reality, it is a strategic, creative discipline that can unlock significant value across all types of hotels and operations.
By Dr. Ravi Mehrotra The hospitality industry is undergoing profound transformation driven by rapid technological advancement, volatile market dynamics and heightened customer expectations. A major limitation in legacy hotel revenuemanagement practices has been the isolation of revenue teams from their marketing and sales counterparts.
Taking place from August 12-13, 2025, at Te Pae Convention Centre, Christchurch, AHICE Aotearoa will once again bring together the region’s top hospitality executives with leaders from Accor, EVT, TFE Hotels, Travel and Leisure Co, Hilton, Panache Hotel Group, Radisson Hotel Group, Sudima Hotels, Wyndham, and many more, registered to attend.
Think revenuemanagement is just for the big hotel chains or that it’s all about jacking up prices? Believe me when I say, as the COO of a revenuemanagement consulting firm, that at least one of the below misconceptions is draining your hotel’s profits faster than a leaky faucet.
The APAC RevenueManagement Summit returned to Melbourne this week under the fitting theme: Simply the Best. In a highly anticipated workshop, Eoin Loftus led the crowd through his Profit BOOST framework, offering proven strategies to uncover hidden margins and reimagine commercial operations from the inside out.
However, a seamless integration between a hotel’s RevenueManagement […] The post Happy Guests, Healthy Bottom Line: The Link Between Operations and Revenue appeared first on WebRezPro.
The hospitality industry thrives on people. Whether you’re a hotel manager, concierge, or front desk staff, cultivating the right traits can set you apart in this competitive field. Here are the top traits that define exceptional hospitality professionals and why they matter.
The hospitality industry is evolving faster than ever, driven by rising guest expectations and technological advancements. Hoteliers face so much pressure to deliver exceptional service while streamlining operations. Gone are the days of dealing with multiple systems for reservations, revenuemanagement, and guest engagement.
As hotels and resorts face increasing competition and evolving guest expectations, the need to streamline operations while enhancing guest experiences has never been more pronounced. Operational efficiency involves minimizing waste, maximizing productivity, and ensuring that every aspect of the business operates smoothly.
As hotels and resorts face increasing competition and evolving guest expectations, the need to streamline operations while enhancing guest experiences has never been more pronounced. Operational efficiency involves minimizing waste, maximizing productivity, and ensuring that every aspect of the business operates smoothly.
UNITED STATES, June 17, 2025 – roommaster, a trusted name in hospitality software, today unveiled a unified brand identity and product vision, bringing its company, platform, and mission together under one familiar name. Hospitality, Simplified. These include: Property Management System (PMS).
Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. What Is Data Analytics in the Hospitality Industry? But analytics alone isn’t enough.
Data analytics in the hospitality industry is already guiding hotels in making smarter, faster decisions. Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. What Is Data Analytics in the Hospitality Industry? But analytics alone isn’t enough.
Tisch Center of Hospitality and its Hospitality Innovation Hub (HI Hub), in collaboration with RateGain Travel Technologies Limited and HEDNA has released of second edition of its industry benchmark report, The State of Distribution 2025. The report highlights a widening gap between technological potential and operational readiness.
This mega-event is not just a spiritual confluence but also a catalyst for significant economic activity, providing a golden opportunity for the hospitality industry. billion) in economic activity, with a significant portion benefiting the hospitality and tourism sectors. For 2025, the scale is even grander.
India’s The Citi Residenci Hotels boosts bookings, efficiency and guest experience with STAAH’s smart hospitality solutions. With a growing footprint across West Bengal, The Citi Residenci Hotels has emerged as a leading name in regional hospitality, offering modern comforts, efficient service and local charm across its properties.
STAAH partnered with Espire Hospitality to streamline operations and optimize revenue across the groups wide portfolio of hotels and resorts. This collaboration addresses Espires operational challenges, improving efficiency, and ensuring long-term growth.
Five Star Group , a private commercial real estate investment, development and management firm focused on Southeastern hospitality projects, has appointed Kimberly Rowell as EVP of Five Star HospitalityManagement. Joining Five Star Hospitality has been the perfect capstone to my career,” Rowell said.
Hoteliers are under mounting pressure to modernize operations and exceed increasingly sophisticated guest demands. In response, hotels are increasingly enhancing traditional hotel software systems by turning to AI agentstask-specific, autonomous systems that augment staff, streamline operations, and personalize the guest journey.
By pairing our awardwinning digital platforms with handson operational knowhow, we unlock more opportunities for guests and deliver stronger returns for our partners. The app became the 5th most downloaded hospitality app in 2025. The Radisson Hotels App has surpassed 1.9
The decision aligns with Ginobbi Group’s commitment to delivering a modern and meaningful approach to hospitality—balancing innovation with cultural heritage and creating authentic experiences that connect people and places. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
One year on from the launch of Trilogy Hotels, the independent management company is rounding out 2024 with 13 hotels under management totalling over 2,500 rooms and overseeing $165 million in revenue. I was working on the investor side and getting quite frustrated with the relationship between an investor and an operator.
This integration gives hoteliers using Salto’s advanced access control system the ability to deliver a truly seamless, contactless guest journey through Mews Hospitality Cloud. Operational efficiency : f ewer manual processes mean fewer staff hours spent troubleshooting. Improved security : n o more lost keys.
Therefore, many independent hotel operators are reworking their approach to technology to give housekeeping teams a hand. By connecting all parties through seamless, two-way SMS communications routed through the hotels PMS, operators can improve their awareness and agility when responding to guest requests.
supercharges direct bookings and guest engagement with generative AI Images by Sabre Sabre Hospitality today announced the latest advancements in SynXis Concierge.AI that expands AI capabilities into SynXis Booking Engine. This solution boosts operational efficiency while delivering fast, personalized service over the phone.
Opening in Q4 2025 along Doha’s iconic Corniche, this landmark destination merges Swiss elegance with the warmth of Qatari hospitality creating an urban retreat where vitality, craftsmanship, and sustainability shape every detail. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
As someone working with guest data and insights, you may already know that managing guest data effectively is critical to delivering personalised experiences and growing guest loyalty. A CDP is the tool that makes all this dynamic possible and eliminates headaches for hospitality teams. Check out the full list here.
DALLAS, TexasPremier hotel management company Remington Hospitality has announced Adrian De Gortari as its new executive vice president of revenue. De Gortari will play a key role in enhancing the companys revenuemanagement strategies and supporting its ambitious growth, particularly in the Caribbean and Latin American regions.
If youre still relying on your regular operations, you could miss out on prime opportunities to attract and delight guests during this high-stakes period. This guide explores actionable strategies, expert insights, and modern tech tools to help you maximize bookings, optimize operations, and deliver unforgettable Songkran experiences.
Marsden Hotel Group, owner and operator for successful 4-5 start properties across New Zealand, has teamed up with STAAH, a leading technology provider for hospitality businesses, to boost the revenue-generating capabilities of the properties in its network.
By combining Duetto’s robust revenue data with THN’s powerful direct booking platform, hotels can now deliver highly personalized and timely offers to potential guests, driving conversion and maximizing revenue,” said John Lingos-Webb, VP of Global Partnerships & Alliances at Duetto.
My role primarily involves business development and account management, where I focus on fostering growth and maintaining strong relationships with clients. Ive been with ARRAN for six years, following a long-standing career in the hospitality industry.
Mews adds point-of-sale to its hospitality cloud Mews has added Mews POS (Point-of-Sale) to the embedded payments experience offered with Mews Hospitality Cloud, providing increased operational time savings for hotels and a frictionless experience for guests.
So when Booking.com announced a major update to how these scores are calculated, the hospitality industry understandably had questions. Initially, reviews were just something you responded to, then we learned to take advantage of review insights for operations, and now they even have the potential to be a revenuemanagement tool.
The hospitality industry is more data-driven than ever, yet marketing and revenue teams are still dancing to different tunes and that digital disconnect is costing real-life revenue. When marketing and revenue teams collaborate, the commercial impact can be significant. Marketing drives demand.
In his new role, Kattato will continue to oversee the operations team while expanding his responsibilities to include all departments. In his new role, Kattato will continue to oversee the operations team while expanding his responsibilities to include all departments. He will report directly to Jerry Eichelberger, CEO.
My role primarily involves business development and account management, where I focus on fostering growth and maintaining strong relationships with clients. Ive been with ARRAN for six years, following a long-standing career in the hospitality industry.
LONDON April 2025 IDeaS, a SAS company and the worlds leading provider of hospitalityrevenuemanagement software, today announced the launch of IDeaS Spotlight, a first of its kind demand intelligence solution that empowers marketers to generate the right demand at the right time.
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