Hospitality Tech

JUNE 12, 2025

Modern UX and functionality : Includes support for multi-property search, voice input, upsells, and voucher use—all within a sleek, uninterrupted interface. Truly adaptive : The system dynamically adjusts the flow of conversation based on guest behavior, preferences, and context—reducing decision fatigue and boosting conversions.

Operations 52

Operations Services Scale Hospitality 52

Catala Consulting

JANUARY 21, 2025

AI agents are reshaping the hospitality industry, automating repetitive tasks, optimizing revenue strategies, and enabling more meaningful guest interactions. From chatbots that handle customer inquiries in seconds to algorithms that predict travel demand, AI is unlocking new possibilities in hospitality management and customer service.

Hospitality 52

Hospitality Services Business Operations 52

Hospitality Tech

JUNE 16, 2025

Able to be customized according to various hotel task management needs, Vingcard’s task management technology can be leveraged to change a room’s status, charge minibar purchases, enter claims, report issues or lost items and much more.

Services 52

Services Ancillary Revenue Hotels Revenue 52

Cloudbeds

APRIL 15, 2025

SAN DIEGO, CA – April 15, 2025 – Cloudbeds, the innovative leader in hospitality management technology, today announced the launch of Cloudbeds Labs , a dedicated innovation hub, created to accelerate the industrys transition to AI-driven operations. “This is not an incremental innovation moment.

Hospitality 52

Hospitality Scale Upsell Forecasting 52

Hospitality Tech

JUNE 10, 2025

It’s a major step forward that will make a big difference for both our teams and our guests,” said Jon McMillian, Vice President of Marketing and Ecommerce, AD1 Hospitality Hotels that implement VAIA experience a significant reduction in front desk workload, allowing staff to focus on in-person guest interactions and other high value tasks.

Hiring 52

Hiring Small Business Retail Branding 52

Cloudbeds

SEPTEMBER 6, 2023

SAN DIEGO) September 6, 2023 — Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced the worldwide availability of Whistle for Cloudbeds, the company’s award-winning guest communication platform.

Upsell 52

Upsell General Manager Revenue Operations 52

Inn Quest

MARCH 1, 2023

For hospitality management, these various kinds of communication styles provide several difficulties: There is less direct interaction with visitors. For instance, unique deals like hotel room upsell, or late checkouts can improve the stay while generating additional revenue.

Upsell 87

Upsell Services Revenue Management 87

Cloudbeds

FEBRUARY 28, 2024

Whether online or offline, behind every effortless booking experience is a fast, reliable, and fully integrated hospitality management system. When travelers book on your website, you can upsell them to premium rooms and cross-sell onsite services and add-ons like breakfast, dining, spa, and recreation. Generate more revenue.

Revenue Management 98

Revenue Management Hotels Revenue Operations 98

Hotel Business

JANUARY 31, 2023

Aimbridge Hospitality unveiled the Aimbridge Accelerates report , with a look back at successes for the company from 2022 and a look at what’s to come in 2023, at an event during the 2023 Americas Lodging Investment Summit (ALIS), held Jan. 23-25 at the JW Marriott Los Angeles L.A.

Ancillary Revenue 52

Ancillary Revenue Services Upsell Operations 52

Hotel Speak

MAY 9, 2023

Clearly, cost control is an important aspect of the hotel and hospitality management industry that enables hotels to gain a competitive edge over their competitors. Upselling and cross-selling: track guest preferences and booking history, allowing hotels to offer personalised upsell and cross-sell offers.

Hotels 59

Hotels Upsell Revenue Market 59

Xotels

MAY 27, 2022

Training all client-facing employees, including front desk, food and drink staff, and activity sales employees in upselling and cross-selling is another way to drive customer engagement as well as revenue. The Local Market for Staycations in Hospitality and Tourism. It is a relatively inexpensive investment that can produce high ROI.

Hospitality 52

Hospitality Business Market Marketing 52

SiteMinder

FEBRUARY 29, 2024

Hospitality training courses for hotels Whether it’s mastering the art of management, ramping up sales numbers, delivering top-notch customer service, or leading a team to glory, there’s a course out there tailored just for the needs of your hotel.

Hospitality 52

Hospitality Services Hotels Events 52

Catala Consulting

DECEMBER 28, 2023

Data-Driven Decision-Making: Data is the cornerstone of the scientific method and should be in hospitality management as well. The ability to quickly adapt and respond to market changes can set a hotel apart in a competitive market.

Management 52

Management Revenue Management Revenue Hotels 52

Hotel Business

JULY 13, 2023

WebKeys are also compatible with applications in Salto’s Space Hospitality management solution ecosystem. Easily integrate with Salto’s smart electronic door locks for combined speed and ease of access. With WebKeys access control, guests can unlock their rooms using smartphones without ever installing an app.

Revenue 52

Revenue Ancillary Revenue Management OTA 52

SiteMinder

NOVEMBER 18, 2024

They also assist in upselling local experiences and amenities, optimising pricing strategies with data analytics, and attracting more group bookings and corporate travel. Their expertise in organising MICE events and other group activities can significantly increase occupancy rates, especially during off-peak seasons.

Management 52

Management Events Services Occupancy 52

Cloudbeds

SEPTEMBER 12, 2024

This not only enhances the guest experience but also creates opportunities for upselling and cross-selling. Like with online reviews, generative AI functions as a virtual assistant for front desk staff, automatically responding to frequent queries, solving issues before arrival, and making recommendations for activities.

Hospitality 52

Hospitality Revenue Management Forecasting Hotels 52

Cloudbeds

JULY 15, 2023

Higher ROI Channel Managers create new ways to sell existing inventory, resulting in a higher return on your investment in both your sales and marketing efforts. With pooled inventory, advanced rates with discounts or non-refundable rates, and upsell integrations, hotels optimize revenue management with smart pricing strategies.

Management 76

Management OTA Cancellation Overbooking 76

SiteMinder

JANUARY 8, 2024

The difference between hotel management vs hospitality management Hotel management and hospitality management can be different terms for the same thing: managing a hotel. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries.

Operations 59

Operations Management OTA Hotels 59

SiteMinder

JANUARY 8, 2024

The difference between hotel management vs hospitality management Hotel management and hospitality management can be different terms for the same thing: managing a hotel. Learn more Different parts of hospitality management operations Hospitality is an umbrella term to many industries.

Operations 52

Operations Management OTA Hotels 52

Cloudbeds

JUNE 8, 2023

The hospitality industry is constantly shifting The beauty of working with a modern, cloud-based hospitality platform is that it’s updated regularly, so the technology is always fresh and ready to support the changing needs of your property. How can you earn incremental revenue through upsells? Pre-arrival.

Management 98

Management Hotels Revenue Digital Marketing 98

Cloudbeds

MARCH 8, 2023

With Whistle’s integrated communication and automation tools, independent properties can easily create a frictionless check-in experience, send targeted upsell opportunities, and capture feedback seamlessly through a guest’s preferred communication channel.

Operations 52

Operations Upsell Revenue Hospitality 52

Refine

OCTOBER 28, 2024

In this article, we interview Pablo Torres, a hospitality management expert specializing in revenue optimization and guest experience. With over 20 years in the industry, Pablo develops innovative strategies that drive ancillary revenue and operational efficiency.

Ancillary Revenue 75

Ancillary Revenue Hospitality Revenue Hospitality Management 75

Hotel Speak

FEBRUARY 17, 2025

80 DAYS Hall 10.1 | Stand 214 80 DAYS is an award-winning, full service creative and digital marketing agency that specialises in hospitality, working with some of the world’s most respected hotel and travel brands.

Revenue 65

Revenue Revenue Management Upsell Services 65