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Outsourced revenuemanagement has become a strategic solution for independent and lifestyle hotels that want to grow profitably without building large in-house commercial teams. If you’re a hotelier evaluating your revenue strategy, this is your practical starting point. What Is Outsourced RevenueManagement?
With all the changes impacting hoteliers so quickly—the need for hotels to do more with less, continuing pressures on margins, the rapid rise of AI—it’s time for new paradigm in revenuemanagement, one rooted in scientific rigor, data integration and interdisciplinary collaboration.
Following successful iterations in Australia and South East Asia, the two-hour Aotearoa Summit will feature punchy power sessions and a keynote address uncovering new developments in hospitality technology, from revenuemanagement to on-property tech and much more.
What if a smart revenue strategy wasn't about prioritizing profits over people, but was actually the key to unlocking an even more responsive, reliable, and remarkable guest experience? Here are 3 powerful ways that adopting revenuemanagement is one of the best things you can do for your guests.
For hotel revenuemanagers, a few persistent challenges can slow them down, preventing them from focusing on broader strategies that maximize revenue, profitability, and guest satisfaction. Even heroes face obstacles.
Concierge Hotel Chef Food and Beverage Associate Human Resources Associate Sales Associate Marketing & Communications Associate Front Office Associate Finance Associate RevenueManagement Associate Housekeeper Hotel Engineer Rising Star MAJOR AWARDS – AUSTRALIA AND NEW ZEALAND/SOUTH PACIFIC (Trophy + Certificate Awarded) Fijian GeneralManager (..)
Many hotels still rely on specialized, single-user systems managed by individual departments or team members. For instance, the revenuemanager might use a dedicated revenuemanagement system that only they can access, while the sales team uses a separate customer relationship management tool.
With over two decades of expertise in hotel operations, business development, and revenuemanagement, Sumit has consistently demonstrated strategic leadership and a passion for operational excellence. There, he managed a portfolio of seven hotels, delivering sustained RGI growth and elevating online revenue contributions significantly.
Leslie most recently served as GeneralManager of Dua Miami, an Autograph Collection hotel, where she successfully transitioned the hotel from the SLS Brand to the Marriott portfolio. Prior to that, Weil led the opening of the widely acclaimed Moxy South Beach as GeneralManager, overseeing all pre-opening and opening operations.
Leading solution providers: Duetto RevenueManagement , RevenueManagement Systems HotStats RMS Cloud Prismm Event Planning Haynes MarComs Marketing Agency Submit an Article Advertisements Alicia Carr appointed as Vice President of Finance at Charlestowne Hotels About us
I’ve been a GeneralManager and later became a major shareholder in a resort in Nelson. Over the next decade, I imagine that AI will have a significant impact on personalising guest experiences, while streamlining operations, and enhancing revenuemanagement.
Markus Tauss will take over the management of the Lake Maggiore property on 1 June 2025 from Simon Spiller, who has passionately managed the Hotel Eden Roc for the past five and a half years, but left at his own request at the end of February 2025. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
Growing revenue from meetings and events requires essential collaboration between Marketing, Sales, and RevenueManagement : Marketing : Targets and attracts the right audiences and event types. RevenueManagement : Aligns pricing, forecasting, and availability to optimize delegate volume and spending.
Sophie Meng The five new leaders join GeneralManager Jeremy Colahan in laying the foundation for what is set to become a 130-strong team. 25hours Hotel The Olympia will encourage our team in nurturing the creative, entrepreneurial spirit that is so core to our brand,” said 25hours Hotel Olympia GeneralManager, Jeremy Colahan. “We
Dickinson said Luminous will offer owners and developers flexible partnership models, including lease agreements, full property management encompassing comprehensive oversight of operations, revenuemanagement, brand positioning, refurbishment, food and beverage and sustainability programs.
Initially, reviews were just something you responded to, then we learned to take advantage of review insights for operations, and now they even have the potential to be a revenuemanagement tool. As Rodica reminded us: “If a generalmanager is focused on that experience, the guest reviews will follow, I can assure you, almost 100%.”
The root cause of the risk of losing your revenuemanager is the crushing workload and immense stress they face daily. This post outlines how to transition from chaos to clarity, transforming your revenuemanager's role from a high-stress data operator to a high-impact strategic leader.
In their respective new roles, Chambers will work with the team to build and drive cross-functional strategies to better serve hotel generalmanagers, their teams and hotel owners, and Rosa will spearhead the operational performance of a portfolio of full-service and select-brand hotels while fostering relationships with owners.
Grant Alchin: As an example, we would look at revenuemanagement over the course of a week and advise removing and replacing processes that do not add value. And create real dynamism through our generalmanagers who have come from larger organisations. We’re not. Grant Alchin: The intimacy is super critical.
From conversations with generalmanagers to PR professionals and restauranteurs – we’ve compiled a list of the top hospitality podcasts today to help hoteliers boost their industry knowledge and take away practical tips for success. No matter what role or interest you have in hospitality, there’s a podcast for you. Who’s it for?
David Belón , GeneralManager of Casa Palacete 1822, discusses how the team has leveraged technology to deliver exceptional guest experiences whilst optimising their distribution strategy since becoming a SiteMinder customer. A renowned coffee bar is another highlight of this unique property.
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Initially, reviews were just something you responded to, then we learned to take advantage of review insights for operations, and now they even have the potential to be a revenuemanagement tool. As Rodica reminded us: “If a generalmanager is focused on that experience, the guest reviews will follow, I can assure you, almost 100%.”
Her operational leadership is further reinforced by her success as GeneralManager of A by Adina, where she launched the brand’s flagship property, and GeneralManager of Ovolo 1888 Darling Harbour, where she ensured the highest level of both guest satisfaction and team performance, through a hands-on, people-first approach.
The way we view revenuemanagement is outdated and actively costs hotels money. Modern revenuemanagement isn't about complex math; it's about hospitality and understanding people. In this article, we will debunk three of the most damaging myths in revenuemanagement. It's time for a fundamental shift.
Also in the SVP capacity, he served on the company’s Executive Management Committee. Advertisements Prior to joining Essex, Kattato served as a full-service generalmanager at MeriStar and Interstate Hotels Corp.
He most recently served as GeneralManager of The Siam in Bangkok, leading the independent urban resort to international acclaim – including a coveted place on the World’s 50 Best Hotels list and a Michelin three-key distinction. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex
“This new hotel embodies Dusit’s commitment to gracious hospitality rooted in Thai values, while embracing the cultural richness and natural beauty of Sichuan,” said Mr Luke Lu, GeneralManager, Dusit Hotel AG Park, Chengdu.
Commenting on the awards, GeneralManager Manuel Policarpo said: “It is an incredible honour for Eden Bleu to be recognised not only as Seychelles’ Leading Conference Hotel but also as the Indian Ocean’s Leading Conference Hotel. Complementing these outstanding facilities is a dedicated, highly experienced events and conference team.
We are excited to help guests craft unforgettable memories with us,” said Michael Hogan, the resort’s GeneralManager. Families are invited to pack their bags for a fun-filled escape to the charm of Jomtien Beach, where every experience turns into a lasting memory. Receive daily leadership insights and stay ahead of the competition.
However, as most commercial teams have begun integrating revenuemanagement, marketing, and distribution to drive greater efficiency and outcomes, the 2025 edition reflects this shift. We no longer have dead zones," notes David Palumbo , GeneralManager of Raleigh Marriott City Center and Relay customer.
“Oahu’s Club Lounge was designed to provide an unmatched level of unrivalled personalized service and comfort for our discerning guests,” notes Michael Mestraud, Regional Vice President Hotel and Residential Operations and GeneralManager of Four Seasons Resort Oahu at Ko Olina.
By empowering generalmanagers, focusing on performance management and leveraging our scale, we ensure operational excellence and drive sustainable growth for our stakeholders. At Aimbridge, our focus on our owners as our primary customers defines our approach to hospitality, said Craig S. Smith, CEO, Aimbridge Hospitality.
Despite growing demand for skilled hospitality workers, many graduates are bypassing traditional hotel operations roles, for careers in asset management, real estate, or entirely different industries. It’s about creating a business where people want to be there, says Dallin Tait , GeneralManager of Bluff Dwellings Resort.
Connect with us Back to top Author Jen Harris Essential hotel technology for generalmanagers Download now Hospitality hot takes straight to your inbox Similar articles Make it remarkable. Theres never been a better moment to get started. Let’s show you what Mews looks like now. max-w-[calc(100%_-_140px)] md:[&_form_.hs-submit]:absolute
Leading solution providers: Hotel Mogel Consulting Maestro PMS Booking Engine , Business Intelligence Solution , Operations , Property Management Systems Infinito RevenueManagement Systems Journey Booking Engine dailypoint Customer Relationship Management Systems Submit an Article Advertisements Zaw Oo appointed GeneralManager at Hotel Fera Anaheim, (..)
However, as most commercial teams have begun integrating revenuemanagement, marketing, and distribution to drive greater efficiency and outcomes, the 2025 edition reflects this shift. We no longer have dead zones," notes David Palumbo , GeneralManager of Raleigh Marriott City Center and Relay customer.
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His experience, leadership, and deep understanding of our space make him the ideal choice to guide the company into its next chapter.â âI am honored to serve as the next CEO of this exceptional company and work with our talented teams globally to deliver differentiated revenuemanagement solutions to the hospitality industry,â said Zoghlin.
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