Hotel Management

AUGUST 7, 2023

Ovolo Hotels restructures marketing operations Ovolo Hotels has announced a new marketing and communications structure that will see a number of leadership changes across the region. As previously reported by HM , Alexander Barnett has been appointed Marketing Communications Director for Australia.

General Manager 237

General Manager Digital Marketing Management Market 237

Hotel Management

AUGUST 22, 2024

Time is running out to enter nominations in the 2024 HM Awards , to recognise the top hotels, resorts, departments and people across Australia, New Zealand and the South Pacific.

General Manager 147

General Manager Events Resorts Revenue Management 147

Hotel Management

JULY 16, 2024

The leading hotels, resorts, departments and staff at properties across New Zealand and the South Pacific are set to be recognised on a level not seen before as the HM Awards hosts a satellite event in Auckland for the first time.

General Manager 147

General Manager Events Resorts Revenue Management 147

Hotel Management

JANUARY 29, 2024

Choice Hotels Asia-Pac is expanding its presence in Australia by more than 270 rooms with the acquisition of asset-light franchisor, City Edge Apartment Hotels. The deal builds on Choice Hotels’ Melbourne portfolio with the addition of five properties across key business hubs, totalling 271 apartment-style rooms.

General Manager 297

General Manager Accommodation Revenue Management Business 297

Hotel Management

OCTOBER 26, 2023

La Vie appoints Group Director of Commercial La Vie Hotels and Resorts has appointed Lachlan Harris to the role of Group Director of Commercial. Based out of La Vie’s Sydney Head Office, Harris will be responsible for delivering top line revenue for all Vie properties.

Hospitality 279

Hospitality Hotels Resorts Sales 279

Hotel Management

JANUARY 3, 2024

Hilton Sydney welcomes new GM Hilton Sydney has appointed Malcolm Zancanaro as the new General Manager of the hotel. Zancanaro joins from InterContinental Hotels Group where he most recently held the role of Director of New Hotels – Australasia and Pacific.

General Manager 272

General Manager Sales Resorts Management 272

Demand Calendar

MARCH 29, 2023

The general manager's job is to align all team members toward the same goal, find relevant knowledge and skills, and make the team highly productive. A young and ambitious general manager would like to fix these things himself.

General Manager 67

General Manager Revenue Management Management Revenue 67

Demand Calendar

MARCH 21, 2023

The general manager must remove three significant obstacles that make it difficult for hotel salespeople to sell. The second obstacle is poor time management because most processes are manual. The third is the need for tight collaboration with marketing and revenue management due to conflicting agendas.

General Manager 75

General Manager Revenue Management Revenue Management 75

Demand Calendar

AUGUST 28, 2024

Outdated approaches may have served you well in the past, but they are no longer sufficient in today's fast-paced and competitive market. The hospitality industry is evolving rapidly, and to stay ahead—or even to keep up—hotels must embrace data-driven decision-making.

Revenue Management 78

Revenue Management Revenue Occupancy Hotels 78

SiteMinder

JUNE 12, 2024

Yield management is a pricing and revenue management strategy that is used to maximise business performance. It involves adjusting prices based on predicted demand and other external factors to maximise revenue or yield. However, the essence of yield management extends far beyond just filling up rooms or seats.

Yield Management 98

Yield Management Management Revenue Management Revenue 98

Demand Calendar

NOVEMBER 28, 2023

The benefits are manifold when marketing, sales, and revenue management align their strategies and objectives. It also enables a more comprehensive understanding of customer needs and preferences, which is crucial in today's customer-centric market.

Revenue 69

Revenue Sales Market Marketing 69

Hotel Management

JANUARY 8, 2024

Exclusive: Marriott appoints luxury leader to new dual role Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and General Manager at W Melbourne.

General Manager 147

General Manager Sales Revenue Management 147

Demand Calendar

MAY 13, 2024

Revenue performance management encompasses various activities to optimize revenue through strategic pricing, inventory management, marketing, and sales practices. This comprehensive approach ensures that hotels maximize their revenue potential despite market uncertainties.

Revenue 100

Revenue Management Forecasting Revenue Management 100

Demand Calendar

MARCH 13, 2023

Therefore, the revenue management system should take the first shot at forecasting. The second opinion is that the revenue manager will add the human touch based on extensive experience from the destination and the hotel. Forecasts should be reasonably accurate, but they will never be entirely correct.

Forecasting 83

Forecasting Revenue Management Revenue Management 83

eHotelier

MARCH 29, 2023

PACIFIC 19 Kona, a new design-forward boutique hotel, is pleased to announce the appointment of Katharina Findlay as General Manager. In her new role, Findlay will oversee all daily hotel operations at PACIFIC 19 Kona, spanning from guest relations and housekeeping to revenue management and marketing.

General Manager 52

General Manager Revenue Management Accommodation Revenue 52

Hotel Management

NOVEMBER 24, 2023

A crowd of 1,000 hotel industry professionals gathered to celebrate the 21st HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic, on Friday November 24. On the property front, Crown Towers Sydney and Sofitel Queenstown were the winners of the Australasian Hotel of the Year category.

Resorts 264

Resorts Accommodation General Manager Events 264

Hotel Management

JUNE 29, 2023

Pro-invest adds broad range of industry talent to revenue team Donna Rodios Pro-invest Hotels has made three key appointments to its revenue team, with the addition of Donna Rodios as Head of Revenue, Kelly Brady as Portfolio Revenue Director, and Kate Heather as Portfolio Revenue Manager.

Revenue 130

Revenue General Manager Revenue Management Tourism 130

Demand Calendar

JULY 9, 2024

This blog post delves into a fresh perspective on hotel comp sets, exploring how to segment the market more effectively, adapt to varying guest patterns, and incorporate advanced revenue management strategies.

Revenue Management 84

Revenue Management Revenue Management Market 84

Hotel Management

OCTOBER 23, 2023

Following a record 1700 entries, the nominees have been announced in 44 categories for the 2022 HM Awards for Hotel and Accommodation Excellence, the 21st annual event, presented by Sealy Posturepedic.

Resorts 264

Resorts Management Sales Events 264

Demand Calendar

JANUARY 22, 2024

Join me as we explore these questions, uncovering the strategies that pave the way for successful marketing, sales, and revenue management integration.

Revenue Management 86

Revenue Management Revenue Sales Management 86

Demand Calendar

JANUARY 4, 2024

It's been more than a year since hotels started their journey towards creating a commercial team in the hotel industry. Despite the benefits of collaboration, most hotels continue to operate in silos. However, the transition from individual departments to a commercial team has been challenging for many.

Revenue Management 82

Revenue Management Hotels Revenue Sales 82

Hotel Business

JULY 12, 2023

Hotel management company Springboard Hospitality has hired five new executives. The new leaders will focus on continuing to elevate and enhance the guest experience across all properties and strengthening the company’s marketing and revenue operations. Most recently, he was head of marketing for Aparium Hotel Group.

Digital Marketing 97

Digital Marketing General Manager Retail Marketing Strategy 97

Hotel Business

MARCH 8, 2023

Melissa Arana has been named VP, revenue strategy, and Denise Hanas has been named corporate director, marketing strategy. Melissa and Denise’s new roles are integral in our overall Revenue Excellence commercial strategy,” said Cory Chambers, chief commercial officer/SVP, business intelligence, HVMG.

Marketing Strategy 105

Marketing Strategy Revenue General Manager Revenue Management 105

Hotel Business

OCTOBER 10, 2024

Hotel management and development company First Hospitality has introduced First Analytics, a suite of forward-looking analytics and reporting. Previously holding the title of VP, revenue analytics, He led the revenue management teams and strategies for First Hospitality’s full-service hotels.

Hospitality 59

Hospitality ROI Revenue General Manager 59

Hotel Business

JULY 11, 2023

Boise, ID-based management company Resolute Road Hospitality has expanded its leadership team with the additions of Sergio Cardenas as corporate director of sales and revenue management and Amanda Schaus as chief legal officer. Danziger joined the team in August 2021 as a regional manager.

General Manager 75

General Manager Real Estate Revenue Management Market Share 75

Demand Calendar

JUNE 12, 2024

In today's data-driven world, revenue analytics has emerged as a pivotal tool for hotels aiming to improve guest satisfaction, optimize revenue strategies, and enhance operational efficiency. By harnessing the power of data, hotels can transform their revenue management practices and drive sustainable growth.

Revenue 73

Revenue Revenue Management Hotels Operations 73

Demand Calendar

JULY 12, 2023

The pandemic-induced layoffs created a talent gap in essential roles like marketing, sales, and revenue management. These roles are pivotal in understanding market trends, devising potent strategies, and driving profitability, particularly in the industry's current recovery phase.

Management 87

Management Revenue Management Revenue Sales 87

Hotel Business

MAY 11, 2023

Oracle has revealed plans to bring its Oracle Hospitality OPERA Cloud Property Management System (PMS) to 2,000 additional hotels under the Wyndham Hotels & Resort s portfolio by the end of next year. ” The post Oracle to bring OPERA Cloud to 2K Wyndham hotels appeared first on hotelbusiness.com. .

Revenue Management 52

Revenue Management Scale Upsell General Manager 52

Demand Calendar

JUNE 17, 2024

The data generated by modern hotel operations – from booking patterns and guest preferences to room occupancy rates and ancillary revenue streams – is often scattered across various siloed systems. The traditional approach to decision-making faces a new challenge.

Revenue 83

Revenue Ancillary Revenue Revenue Management Occupancy 83

Hotel Speak

JULY 19, 2024

Whether you accept transient or group business to your hotel is more than just a revenue management question. It’s also a risk management question. And what is the philosophy of the hotel, the ownership, the general manager, and other stakeholders? It depends on the market. What’s better?

Revenue 62

Revenue Management Revenue Management Average Daily Rate 62

Hotel Business

MARCH 12, 2024

Hospitality industry veteran Steven Ellingsen has launched Somnium Hospitality Group , a full-service, multiple-brand-approved hotel and asset management company. The Chicago-based venture comprises a collection of branded hotels, full-service resorts, golf experiences and boutique properties. He serves as president/founder.

Hospitality 64

Hospitality General Manager Hospitality Management Resorts 64

SiteMinder

APRIL 25, 2024

With every passing year, revenue management is playing a more central role at hotels as they navigate a landscape now locked in a permanent state of change. The exact genesis of yield management (now revenue management) in the hospitality sector is hotly debated,” says Stuart-Hill. “The

Revenue Management 111

Revenue Management Revenue Management Hotels 111

Catala Consulting

MARCH 17, 2023

Table of Contents In this blog post “The Battle for Fair Prices: Solving Hotel Rate Disparity for Owners and Managers,” the author explores the complex issue of hotel rate disparity, which occurs when the same room type at a hotel is sold at different prices across various distribution channels.

Management 52

Management Revenue Management OTA Revenue 52

Little Hotelier

MARCH 25, 2024

What is hotel forecasting? Hotel forecasting, also known as hotel demand forecasting, is a strategy that sees a hotel analyse historical data and trends to make predictions about future demand. Hotel forecasting reports are built on a foundation of data. Identify new markets and guest segments.

Forecasting 52

Forecasting Cancellation Average Length of Stay Revenue 52

Demand Calendar

JUNE 28, 2023

Hotel revenue managers talk about "need periods, " meaning the hotel needs to fill the hotel with more guests. Instead of looking at what the hotel needs, hotels should ask why the demand is lower for these specific days or seasons.

KPI 80

KPI Forecasting Revenue Revenue Management 80

Hotel Business

JUNE 15, 2023

Sioux Falls, SD-based KAJ Hospitality has signed two separate agreements to acquire five hotels in southern Sioux Falls. While the company has been based in Sioux Falls since 2004, this marks the first properties owned and managed by KAJ in the market. of flexible meeting space with full-service catering.

General Manager 52

General Manager Hotels Services Revenue Management 52

Demand Calendar

FEBRUARY 8, 2024

Hotels rely on diverse systems to manage everything from reservations and guest services to housekeeping and revenue management. Cumbersome Data Management: Hotel staff logs into numerous systems to access different types of information, a time-consuming process prone to errors.

Management 75

Management Revenue Management Hotels Consumer 75