Sat.Oct 19, 2024 - Fri.Oct 25, 2024

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Third-quarter 2024 revenue Sustained activity growth

Hospitality Net

While RevPAR growth is normalizing, the Group continues to benefit from its diversification in terms of geography and segment. The Group’s two divisions, Premium, Midscale and Economy (PM&E) and Luxury & Lifestyle (L&L), both posted solid performances.

Revenue 246
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Why Are Airlines Quiet Quitting China?

Skift Blog

Many of the world’s biggest airlines are making a withdrawal from China. The list is large and it’s growing by the week.

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3 Lost Hotel Keys Scenarios and Key Control Remedies

Lodging

For such a small item, a lost key can wreak havoc on hotel security and profitability. Rekeying can cost thousands of dollars, and if theft is involved, factor in the cost of replacing stolen inventory items. Although electronic keys have replaced traditional hotel room keys, there are still hundreds of physical keys on site at any hotel belonging to housekeeping, facilities, security, shipping and receiving, restaurant services, and a variety of other departments.

Hotels 312
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‘The brand is back’: Sofitel CEO Maud Bailly reveals grand plans for luxury brand at the reopening of a Sydney icon

Hotel Management

Accor’s French luxury brand Sofitel is set to expand and upgrade its network of hotels in Australia and New Zealand among 30 destinations globally in the coming years as the brand seeks to win favour with guests and owners 60 years on from its launch. “We are going to open 30 new Sofitel in the world in the three coming years – in Vietnam, in Mexico, in Jaipur, in Cairo, in Australia, in New Zealand, everywhere.

Branding 276
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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How to Create Career Pathways in Hospitality

Hospitality Net

The evidence is clear: the hospitality industry is a key driver of the United States’ economy. According to a report by the American Hotel & Lodging Association, the hospitality industry contributes nearly $600 billion to the U.S. Gross Domestic Product, accounts for 1 in 25 U.S. jobs, and is responsible for approximately $97 billion in annual wages and salary income.

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Spain’s Malaga to Ban Short-Term Rentals in Over 40 Neighborhoods

Skift Blog

Skift Take: Malaga's politicians are aiming to relieve the strain on affordable housing by tightening regulations on short-term rentals. However, given the current popularity of southern Spain, this move could shift the pressure to nearby destinations.

Tourism 318

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Hilton signs 140-room Palm Cove hotel in deal with Tyche Asset Management

Hotel Management

Hilton is set to make its debut in Queensland’s Palm Cove in 2026 following the signing of Hilton Palm Cove Cairns Resort and Spa, under a management agreement with Tyche Asset Management. The 140-room resort is located in the heart of the tropical coastal village, 40 minutes south of Port Douglas and 25 minutes of Cairns, where the company operates Hilton and DoubleTree properties.

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Accor’s luxury boutique brand Faena planning for 120-Key Property in New York

Hospitality Net

Faena’s unique spirit of luxury and experiential hospitality is making its way to the City of Dreams. Perfectly situated by the High Line and Hudson River, Faena New York is reimagining One High Line’s East Tower as its next destination.

Branding 272
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Flying Taxi Startup Lilium Burned Through $1 Billion. Now It’s Facing Bankruptcy

Skift Blog

Skift Take: There are several startups worldwide developing flyings taxis, but it's a capital-intensive venture. Lilium isn't the first to face empty coffers.

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Easing the Load: Insights From Miele Into Modern Washer Technology 

Lodging

The laundry room is a major hub of housekeeping operations, and highly efficient washers and dryers can save labor time and costs, while supporting sustainability initiatives. Founded in Germany in 1899, Miele, Inc. is one of the world’s most venerable manufacturers of commercial laundry equipment, with 125 years of experience in the European market and about 41 years in the U.S. market through Princeton, New Jersey-based Miele USA.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Trilogy Hotels expands to Northern Territory under three-property deal with DCOH

Hotel Management

Independent hotel management company Trilogy Hotels is expanding to the Northern Territory under a multi-property partnership with Darwin-based DCOH Group. The deal sees Trilogy take over management of 417 rooms across three city centre hotels – Novotel Darwin CBD, Frontier Hotel Darwin and Smith Hotel Darwin. DCOH, formerly the Halikos Group, is a family-run business and one of the region’s largest privately-owned construction, real estate and hospitality providers.

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eviivo and OpenKey streamline guest experience with automated mobile check-in and keyless access

Hospitality Net

eviivo, the all-in-one Property Management System (PMS), has partnered with OpenKey, the industry standard for universal digital key technology in hotels, enhancing the guest experience across hotels worldwide.

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Anthropic’s New AI Feature Mimics Human Travel Agents

Skift Blog

Skift Take: This is an early idea of how an AI travel agent could look. As the tech advances, users could bypass online travel agencies altogether.

Travel 298
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Marriott Launches Connect Responsibly Program for Meeting Planners

Lodging

Marriott International, Inc. announced the launch of Connect Responsibly with Marriott Bonvoy Events (Connect Responsibly), a program designed to help meeting planners embed sustainability into their events at participating hotels in the Marriott Bonvoy portfolio. Connect Responsibly plans to offer meetings and events customers access to Meeting Impact Reports to measure the environmental impact of their events and select options to purchase carbon credits.

Events 278
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Inside the $70 million revamp of Sofitel Sydney Wentworth

Hotel Management

Sofitel Sydney Wentworth, an icon in the city’s hotel scene for close to six decades, has unveiled the results of an extensive $70 million refurbishment. On Monday, the 5-star hotel peeled back the curtain on its new-look entrance and lobby, guest rooms, conference and events spaces, food and beverage venues, and exclusive club lounge, unveiling “a new era of French-inspired luxury and understated grandeur”.

Events 264
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Marriott Celebrates the Milestone Opening of Its 60th St. Regis Property in Shanghai

Hospitality Net

Today St. Regis Hotels & Resorts announced the highly anticipated opening of The St. Regis on the Bund, Shanghai. Unveiled as the brand’s 60th property globally and the second in Shanghai, the hotel marks a significant milestone that underscores the distinct legacy of one of the world’s most storied luxury brands. Owned by Pacific Eagle Real Estate, the hotel offers guests a fresh perspective on signature rituals, St.

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Venice to Charge Entry Fees More Often: “The Experiment Worked”

Skift Blog

Skift Take: After dipping their toes in the waters of tourist management, Venice's officials are now diving in headfirst with entry fees on 54 days next year. Want to do a quick Instagram tour of St. Mark's Square? That'll be €5, grazie mille.

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AHLA and World Wildlife Fund Revamp Hotel Kitchen Platform

Lodging

WASHINGTON—The American Hotel & Lodging Association (AHLA) and World Wildlife Fund (WWF) announced a revamped Hotel Kitchen platform that will help hoteliers around the country prevent food waste, protect the environment by diverting food from landfills, and reduce operating costs. The revamped Hotel Kitchen platform will make it easier to reach the goal of cutting U.S. food waste in half by 2030.

Hotels 273
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.

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Mornington Peninsula spa retreats opens to open luxury accommodation

Hotel Management

Mornington Peninsula wellness retreat Alba Thermal Springs and Spa is soon set to open a new luxury stay option for guests in an expansion into villa style accommodation. The Sanctuary features five standalone villas, along with two studio rooms, perched at the highpoint of the 15-hectare property. Designed as an intimate retreat amidst native bushland, with interiors crafted by local designer Kate Walker of KWD in Mt Martha, each villa features a soft palette of muted colours and offers views a

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New 130-Key Hyatt Centric Opens in the Dominican Republic

Hospitality Net

Hyatt announced today the opening of Hyatt Centric Santo Domingo, the first Hyatt Centric branded hotel in the Caribbean. Located within the stylish Ensanche Piantini neighborhood, this new lifestyle property welcomes savvy business and leisure travelers to explore the historical and modern sites in the Dominican Republic’s capital, from high-end shopping to upscale dining and entertainment, as well as the UNESCO World Heritage Site recognized Colonial Zone, renowned for its 16th-century archite

Shopping 261
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American Airlines Fined $50 Million for ‘Serious Violations’ of Disability Rules

Skift Blog

Skift Take: The fine is one of the largest an airline has ever received for disability-related violations. Transportation Secretary Pete Buttigieg said the DOT wanted the fine to “set a new standard.

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IHG’s Atwell Suites Expands Across the United States With Three Upcoming Openings

Lodging

ATLANTA—Atwell Suites announced the expansion of its U.S. presence with the upcoming openings of three new hotels in Kansas City, Missouri, Henderson, Nevada, and Fort Worth, Texas. These additions build upon previously opened properties in Miami, Florida; Denver, Colorado; and Austin, Texas, further expanding IHG Hotels & Resorts’ all-suites, upper-midscale hotel brand.

Pipeline 264
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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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‘The brand is back’: Sofitel CEO Maud Bailly reveals ambitious plans for luxury brand at the reopening of a Sydney icon

Hotel Management

Accor’s French luxury brand Sofitel is set to expand and upgrade its network of hotels in Australia and New Zealand among 30 destinations globally in the coming years as the brand seeks to win favour with guests and owners 60 years on from its launch. “We are going to open 30 new Sofitel in the world in the three coming years – in Vietnam, in Mexico, in Jaipur, in Cairo, in Australia, in New Zealand, everywhere.

Branding 246
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Talking Hotel Cap Rates

Hospitality Net

This month, I am using an article authored by Erich Baum, Senior Vice President at HVS. Working at HVS for over 30 years, Erich has performed appraisal and consulting assignments in 47 of the 50 states, as well as Mexico and the Caribbean. Because of his range of experience, Erich focuses on the most complex jobs, including litigation-related assignments and atypical consulting work.

Hotels 261
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Spirit Airlines’ Latest Move to Raise Cash: A $519 Million Aircraft Sale

Skift Blog

Skift Take: Spirit Airlines is looking for more ways to boost its balance sheet. The aircraft sale would considerably decrease Spirit’s capacity for 2025.

Sales 288
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Revving Up: BWH Hotels Convention Focuses on Driving Performance

Lodging

Themed “Accelerate,” the BWH Hotels 2024 Annual Convention began yesterday with a Welcome Reception at the NASCAR Hall of Fame in Charlotte, North Carolina, and continued this morning with the General Session at the Charlotte Convention Center. “My racing analogy applies to every one of you in your hotels. Every day at your hotel is a race to win. … You have to accelerate—accelerate your team’s performance, accelerate your revenue,” urged BWH Hotels President & […] The post Revving Up:

Hotels 264
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Video: United Airlines’ head of Worldwide Sales talks global expansion, top trends and flying Down Under

Hotel Management

It’s an exciting time for United Airlines , with the carrier set to launch its largest international expansion ever alongside the constant roll-out of new aircraft, upgraded airline lounges and travellers’ tools for a more seamless journey. In an exclusive video interview with Wayfarer at the recent Global Business Travel Association (GBTA) Convention in Atlanta, Georgia, United Airlines’ Managing Director of Worldwide Sales, Marcel Fuchs, gave Wayfarer host Editor-In-Chief, James Wilkinson, an

Sales 246
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The impact of AI in the Travel and Hospitality sectors. Transcript of Simone’s recent talks at Hospitality Day and TTG

Hospitality Net

Last week, I gave two talks on the impact of artificial intelligence in the travel and hospitality sectors at Hospitality Day and TTG Travel Experience. What follows is a more or less literal but faithful transcript of what I presented. Enjoy reading, Simone.

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Cathay Pacific’s New First Class is ‘Mindblowing’ Says Chairman – Exclusive

Skift Blog

Skift Take: Boeing 777X delays are forcing Cathay Pacific to strip out first class cabins without an immediate replacement. The company's senior leaders share their strategy with Skift.

Business 289
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Choice Hits 500th Extended Stay Hotel Milestone With Everhome Suites Opening in Glendale, Arizona

Lodging

Having assembled a diverse lineup of extended-stay flags over the past several years through both brand development as well as acquisition, Choice Hotels International is celebrating the opening of its 500th property in the popular segment. The company recognized the milestone at the newly opened Everhome Suites in Glendale, Arizona, which represents the sixth property for the new construction midscale extended-stay brand launched in 2020.

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Beyond The Meeting Room: Luxury Magazine Resource

Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!