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Key appointments: BWH Hotels, Seibu Prince, Pullman Sydney Penrith

Hotel Management

Park Proxi Gibraltar Bowral welcomes GM Seibu Prince Hotels and Resorts has welcomed Charles Cowell as the new General Manager of its Southern Highlands Property, Park Proxi Gibraltar Bowral.

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Video: Stellar speakers and global executives to headline the 2025 London Hotel Summit by AHICE

Hotel Management

Confirmed speakers include: • BENJAMIN KRIEG, Area Vice President – Strategic Accounts, FutureLog • DAVINA CISIER, SVP Development ‑ Europe, Ennismore • GREG CHILDS, Director, Development UK & Ireland, IHG Hotels & Resorts • JAMES WILKINSON, AHICE Group President and Wayfarer Editor-In-Chief • JOE STATHER, Managing Director – UK, Horwath HTL (..)

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How to use your hotel’s reviews to train and motivate staff

Hotel Speak

By giving hospitality managers quick access to guest feedback, GuestRevu turns real-world interactions into valuable learning opportunities. At The Royal St Andrews Hotel, General Manager Difford Louw shares reviews with his management team regularly. That’s where your guest feedback comes in.

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Alessia Meli appointed Chief Operating Officer (COO) at Ginobbi Group

eHotelier

Alessia Meli brings to the role over two decades of expertise in the global hospitality and luxury dining industries, with a background shaped by both European and American influences. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex She holds a law degree. Copyright © eHotelier 2025 Menu

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John Kattato appointed Chief Operating Officer (COO) at Essex Hotel Management, LLC

eHotelier

Also in the SVP capacity, he served on the company’s Executive Management Committee. Advertisements Prior to joining Essex, Kattato served as a full-service general manager at MeriStar and Interstate Hotels Corp. Copyright © eHotelier 2025 Menu

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Mews Survey Reveals 68% of Travelers Favor Personalized Experiences Over Traditional Hotel Rewards

Hospitality Tech

We no longer have dead zones," notes David Palumbo , General Manager of Raleigh Marriott City Center and Relay customer. SIHOT, one of the leading hotel management systems, has delivered a fully integrated tech stack for fidelis to implement back-office and customer-facing digital solutions with ease and convenience.

Travel 52
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Dalhousie Castle Hotel to undergo £5 million renovation

Boutique Hotel News

7 Hospitality Management, which operates the property, has appointed Philip Egan as general manager. Conner Hutchison, head of brand and communications at 7 Hospitality Management, added: “We are thrilled to welcome Philip to the 7 Hospitality family.

Dining 52