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While better than operating without data, this approach is reactive and inefficient, resulting in missed opportunities. In this article, we explore what decision intelligence is and the transformative effect it’s bound to have across demand optimization, segmentation, operations, and training and enablement.
By analyzing real-time market data, booking patterns, and competitor pricing, AI-powered systems can automatically adjust room rates, forecast demand, and allocate inventory across channels more effectively than any human team. This personalization extends to real-time pricing, relevant upsells, and even dynamic content layouts.
Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
Combined with AI and other tech solutions, it drives higher bookings, operational efficiency, and personalized guest communication. The hospitality industry is under increasing pressure to deliver measurable results—faster booking conversions, leaner operations, and better communication.
Hoteliers face so much pressure to deliver exceptional service while streamlining operations. Why Fragmented Systems Fall Short Managing operations with disconnected tools will just give hoteliers a huge workload. Single-solution platforms harness AI to: Analyze booking trends and forecast demand.
Rather than operating in silos, a hotel commercial strategy ensures everyone is rowing in the same direction, working collaboratively and productively to drive revenue, enhance profitability and boost the hotel’s competitive edge. Hotel businesses can succeed in this ever-changing landscape by reshaping how they operate.
Demand forecasting, rate negotiations, inventory management – stay with us – competitor analysis and pricing strategy can leave even the most seasoned hotelier feeling a little fatigued. It’s a more holistic approach that captures more touchpoints like upselling – pre-stay and at your property – and F&B.
With the increasing complexity of hotel operations , having a centralized system that automates reservations, housekeeping updates, and billing processes can make all the difference. The hospitality industry is no longer operating on traditional pen-and-paper methods. How often do billing mistakes lead to guest dissatisfaction?
EBITDAR (Earnings Before Interest, Taxes, Depreciation, Amortization, and Restructuring/Rent) is a profit metric that excludes costs not directly related to operational performance. EBITDAR is calculated using details from the income statement, which presents a company’s revenues and operating expenses over a specific period.
Picture a system that displays your hotel's current status and forecasts its future. This guide will explore how hotel business intelligence operates, why it matters, and how it can boost your hotel management. Smoother Operations: Spot and fix problems in your work process. You need real facts to decide things.
By embedding this capability directly into the Visual Matrix PMS, hotel teams can now operate smarter, faster, and with the confidence that every interaction meets todayâs demand for immediacy and personalization. Operators cant afford to spend weeks getting teams up to speed on new rollouts," said James Walker, CEO of Lunchbox.
With consumer behaviours evolving, and the lines between tech platforms, marketing, and operations blurring, a modern strategy goes far beyond just listing rooms on online travel agents (OTAs). The first-party data you collect powers smarter remarketing, personalized upsells, and loyalty programs a long-term revenue play.
Mid-scale hotels âExpanding our mid-scale offering with the new R370 AP Featuring the AI-driven dual-band RUCKUS R370 solution, this option allows hotels to simplify operations and leapfrog technologies with the benefits of Wi-Fi 7. Improved single sign-on and multi-factor authentication adds layers of administrative security.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI âSabreâs SynXis Concierge.AI
Itâs a platform for entertainment and for delivering integrated services that reduce operating costs, simplify installations, and increase staff effectiveness. Once approved by LG, these services operate independently but harmoniously, unlocking new opportunities for cost savings, guest engagement, and streamlined operations.
This unique and much lauded feature provides instantly lower operational costs, while âinstant power-upâ via remote control ensures minimal downtime during presentation. UrResort brings together a connected suite of solutions designed to help resort operators centralize and commercialize non-room inventory at scale.
Global business-travel spending was forecast to reach US $1.48 On-site energy upgrades and waste reduction projects also cut operating costs and keep properties ahead of emerging disclosure rules, protecting both margin and reputation. The push for greener trips is gathering pace.
From making sure staff, guests, and smooth operations are all attended to, we can understand why revenue management so frequently gets put on the back burners. These tools use data-driven insights, automation, and forecasting to ensure youre charging the right price at the right time.
Its mobile-friendly interface and intuitive setup empower lean teams to automate pricing decisions and scale operations effectively. Real-Time Reporting & Forecasting: Access performance metrics and demand forecasts up to 365 days out. Whether general or front desk managers, our staff use it with ease and confidence.
Enter artificial intelligence (AI) agents tools designed to streamline operations, deliver tailored guest experiences, and predict customer needs with precision. Operational Efficiency Hotels, resorts, and travel companies rely on AI agents to automate repetitive administrative tasks, allowing staff to focus on customer-facing activities.
The enhanced version of the âSkywayâ application provides hospitality, multifamily and senior living property managers with an easier way to monitor and maintain their propertyâs technology from a single portal, driving operational efficiency and improved guest experience. Ive been very impressed by how intuitive RUCKUS One is!
Attendees can also preview powerful updates to the Front Desk and Sales & Catering systems, designed to boost operational speed, improve data visibility, and simplify complex workflows for staff.
Short-term rental operators have never had more tools at their disposal—or more competition. Shift from reactive to proactive Saturated markets favor operators who move quickly and strategically. You should also be asking: Are your internal operations efficient? The best operators don’t guess. Are they happy with it?
While some hotel executives appear unfazed, seeing operational challenges in Airbnbâs model, others warn the hospitality industry risks missing out on loyalty-building and ancillary revenue opportunities. Tech gaps hold hotels back Outdated hotel systems limit the ability to cross-sell or upsell non-room offerings.
Hotel Operations: Streamlining for Success Hospitality Daily Podcast Host: Josiah Mackenzie A daily podcast offering actionable insights to enhance hotel operations , featuring industry experts and leaders. Listeners gain valuable tips on leadership, financial management, and operational challenges.
Can you create a two-day plan for me, also considering the weather forecast? Multimodal AI links this data into a unified system, enabling them to correlate satellite imagery of crop health with soil conditions and weather forecasts to make precise decisions about irrigation, fertilization, or pest control. The fourth pillar is data.
Lets talk about how automation (done right) becomes a strategic advantage, and how TrackPMS is purpose-built to help operators put it into practice. Most operators know that owner churn is expensive and that proactive communication builds confidence. Youre actually getting it out of the way. And it works.
6/10/2025 WorldVue to Announce WorldVue Compass at HITEC 2025 At HITEC 2025, WorldVue will unveil WorldVue Compass, a next-generation platform designed to transform the mobile guest experience through intelligent personalization, seamless integration, and operational efficiency. To learn more about Cvent IQ , visit the website here.
WorldVue unveils WorldVue Compass WorldVue has introduced WorldVue Compass, a next-generation platform designed to transform the mobile guest experience through intelligent personalization, seamless integration and operational efficiency. This means hotels are unifying every revenue stream, not only rooms. Agilysys Book with S.P.E.N.D.
Bottom Line: Carnivalâs food waste playbook isnât just for cruise shipsâitâs a scalable, tech-forward model that hotel operators can adapt today. âMaestroâs impactful technology is helping independent hotel operators take greater control of their operations while enhancing both guest and staff experiences.
6/10/2025 WorldVue to Announce WorldVue Compass at HITEC 2025 At HITEC 2025, WorldVue will unveil WorldVue Compass, a next-generation platform designed to transform the mobile guest experience through intelligent personalization, seamless integration, and operational efficiency.
For hotel owners, the value of this role goes beyond daily operations. While the general manager oversees all hotel operations, a reservations manager focuses specifically on the booking process. It acts as the bridge between guests and the hotels operations, helping to optimise occupancy rates and minimise errors.
SAN DIEGO, CA – April 15, 2025 – Cloudbeds, the innovative leader in hospitality management technology, today announced the launch of Cloudbeds Labs , a dedicated innovation hub, created to accelerate the industrys transition to AI-driven operations. “This is not an incremental innovation moment. .”
âThe brand is backed by a world-class team, a strong operational foundation and a compelling vision for growth. announced the launch of PAR Engagement âa next-generation portfolio of engagement products purpose-built to help enterprise restaurants convert more guests, grow faster, and simplify operations.
Cloudbeds has launched Cloudbeds Labs, a dedicated innovation hub, created to accelerate the industrys transition to AI-driven operations. These innovations directly address two important challengesmissed revenue opportunities and efficiency in operations, said Richard Castle, COO/Cofounder, Cloudbeds. Its a full-scale industry shift.
and kitchen operations tech company QSR Automations LLC, announced their intention to merge. From ingredient ordering to food prep to timely order flow, restaurants will be able to accurately predict, plan, and execute operations more efficiently. The transaction is subject to customary closing conditions.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/9/2025 PAR Introduces Guest Engagement Cloud PAR Technology Corp.
Are you ready to transform your hotel operations and stay ahead in this competitive marketplace? A robust cloud-based Property Management System (PMS) doesn't just streamline your operations—it transforms them. This growth is driven by the increasing need for operational efficiency and enhanced guest experiences.
Simplifies Targeted Marketing and Upselling Loyalty program data helps you segment your audience effectively—by stay frequency, spend level, preferences, and location. Smart upselling becomes effortless when you know exactly what your loyal guests value. Q4: How should loyalty data be used? Request a Demo With Hotelogix PMS
Upsell solutions offer more than just extra revenue; they streamline hotel operations by using real-time data to optimize staffing, forecasting, and resource allocation. Enhancing Guest Engagement and Revenue with Smart The post Beyond Revenue: How Smart Upsell Solutions Improve Hotel Efficiency appeared first on Revfine.com.
One of the main challenges for hotels is creating accurate forecasts in the short, medium, and long term. Accurate forecasting also benefits hotels’ bottom lines in other ways. But traditional forecasting models no longer cut it. Relying on historical data hinders performance since no season is ever identical to the last.
Demand forecasting, rate negotiations, inventory management – stay with us – competitor analysis and pricing strategy can leave even the most seasoned hotelier feeling a little fatigued. It’s a more holistic approach that captures more touchpoints like upselling – pre-stay and at your property – and F&B.
Operating with increasingly tight margins, many hotels can no longer support loss-making business units, yet F&B remains a pivotal service for the industry. This highlights the need to ensure more intelligent cost controls across the business which improve profitability and drive operational efficiency.
Hoteliers are increasingly turning to sophisticated software solutions to streamline their operations and gain a competitive edge. Hotels can increase revenue per guest by adjusting prices according to demand, seasonality, and consumer preferences , achieved through upselling and cross-selling additional services and products.
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