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During the Stay Timely updates on on-site events, loyalty programme offers, or promotional campaigns to boost in-stay revenue. These insights allow hoteliers to adapt messaging strategies, test variations, and optimise for better ROI. Arrival Essential details such as Wi-Fi codes, check-in instructions, and breakfast schedules.
Instead of treating each guest interaction as a separate, isolated event, AI systems analyze behavior across channels to interpret the bigger picture. For decision-makers in hospitality, the ROI is clear: better customer satisfaction, higher retention, and a stronger brand reputation.
Track performance metrics regularly and adjust allocations based on results. Now that your targeting strategy is in place, let's explore how to measure the success of your segmentation efforts.
Include event-specific information, branded imagery and schedules right at their fingertips. Personalized displays can showcase event names, schedules or welcome messages, making attendees feel celebrated wherever they go. Here are five ways that your technology can help you delight guests and drive more group bookings, all at once. #1:
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Setting measurable objectives, such as higher guest satisfaction scores or improved ROI from marketing campaigns, will guide your decision-making process and help you evaluate success later. Consider questions like: What do you want to improve with a CDP?
Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex Advertisements “From pre-opening to day-to-day operations, Dellisart has the tools, technology, and talent to optimize performance and maximize ROI,” added Artusio. Receive daily leadership insights and stay ahead of the competition.
Marmont; Studio All & Mitchell & Eades Beyond CRI, lux, and automation, well explore how lighting delivers both design excellence and commercial ROI, says Petrie-Allbutt. Register for Design Inn Symposium, Tuesday May 6 at Hilton Adelaide.
In this episode, Alexi Khajavi, President of Hospitality, Travel & Wellness at Questex, joins the Suite Spot to give listeners a preview of the upcoming NYU IHIF 2025 event taking place in New York City on June 1-June 3, 2025. ’cause we’re gonna turn our attention to the NYU IHIF event.
Understanding Peak Season Dynamics Peak seasons vary based on location, climate, and cultural events. By analyzing booking patterns, guest behavior, and local events, hotels can anticipate occupancy rates and adjust strategies accordingly. Continuous Monitoring: Use dashboards to monitor rate effectiveness and adjust in real time.
If youre only using it to manage availability, you’re missing out on serious ROI. Smart channel managers like STAAH let you align promotions with local events, seasonal demand shifts, or booking windows without manually updating each OTA. 3) Advanced Strategies to Maximize Revenue a. And timing matters.
Even if you doubled your investment in direct bookings, you would still achieve a better ROI. He is passionate about educating hoteliers on the opportunities offered by innovative solutions such as predictive personalization, frequently sharing his wisdom as a speaker at hospitality events and educational institutions.
Optimizing Marketing ROI through Attribution Modeling Hotels often operate in a complex marketing ecosystem, investing across multiple channels—from metasearch engines to paid social media and direct email campaigns. Reduce dependency on high-commission platforms by optimizing high-ROI owned channels. The result?
Optimizing Marketing ROI through Attribution Modeling Hotels often operate in a complex marketing ecosystem, investing across multiple channels—from metasearch engines to paid social media and direct email campaigns. Reduce dependency on high-commission platforms by optimizing high-ROI owned channels. The result?
Key Content Marketing Strategies For Hotels Hotels can significantly benefit from localized content that highlights staff recommendations, local events, and hidden gems. Measuring ROI in Hospitality Content Marketing Understanding ROI is essential to refining content strategies.
âLong form editorial content is the perfect match for a relaxed, affluent traveler looking to enhance their day with in-depth coverage of current events, or to spend quality time indulging their passions, be it art, architecture, business, or any of the many special interest magazines offered by ZINIO. waking hours in the hotel room.
And, what happens when an unforeseen event happens (think Covid-19)? Get ROI from Underutilised Areas: Got an empty space in your hotel? Turn it into a coworking space, a self-service kiosk, an event roomyou name it. A cookie-cutter AI model may not be able to account for all these complexities and provide accurate predictions.
This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI. Group Itinerary Builder â Designed to enhance group travel and events, this module allows attendees to explore resort experiences and manage their event schedules through an interactive, personalized guest portal.
Offer exclusive discount codes or booking links that they can share with their audience to track ROI and drive direct bookings. AI-powered personal assistants : Voice-activated systems that control room settings and offer personalized suggestions for activities, dining, and events.
Despite digital self-service trends, calls remain vital touchpoints in high-consideration bookings, and the performance data shows that optimizing this channel can unlock major ROI gains. 6/10/2025 Cvent Launches CventIQ Cvent , an industry-leading meetings, events, and hospitality technology provider, announced the launch of Cvent IQ â¢.
These agents not only extract historical patterns but also incorporate on-the-books data, competitive sets, and event calendars to produce accurate and dynamic forecasts. AI-powered platforms help personalize outreach, retarget guests, and maximize advertising return on investment (ROI).
All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations. âBut without clear operational oversight, hotels risk lost revenue, inefficiencies, and guest dissatisfaction.
This eliminates the need for an external media player, saving on additional expense and energy, for maximum ROI. Group Itinerary Builder â Designed to enhance group travel and events, this module allows attendees to explore resort experiences and manage their event schedules through an interactive, personalized guest portal.
Add a link to your booking engine or website Use a direct booking link or a tool like Linktree to feature multiple CTAs (rooms, offers, events). Countdowns : Highlighting limited-time offers or events. Lack of measurable ROI : Without tracking tools or campaign structure, you may gain visibility without bookings.
Skip to main content Subscribe Subscribe Restaurants Hotels RTN Research & Reports Events CX Point of Sale More Operations Data & Analytics News Briefs The Point Webinars HT Advisory Boards Advertise Contact Us Call for Speakers form News Briefs Most recent 6/16/2025 SynXis Concierge.AI
Meanwhile, events such as Taylor Swifts concerts significantly boosted demand in Vancouver and Toronto, although such one-time surges wont repeat in 2025. Rice emphasized the ROI potential in these regions, noting, They may not be sexy, but theyve made a lot of investors in Canada a lot of money.
All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations. âBut without clear operational oversight, hotels risk lost revenue, inefficiencies, and guest dissatisfaction.
In Booth #908 at the Indiana Convention Center, June 17 to 19, the audiovisual partners will show that with the right operational structure and support, in-house AV programs can deliver measurable ROI while strengthening guest loyalty. That structure is what generates ROI and loyalty. âOur platform gives them a playbook.
Cvent IQ combines powerful AI capabilities with deep industry expertise, proprietary insights and analytics, a smart platform, and intelligent infrastructure to help marketers, event planners, and hospitality professionals move faster and smarter, collaborate better, and deliver more engaging, high-return experiences.
The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI). Energy management systems (EMS) are high-impact investments that deliver proven value and a measurable ROI.
All devices are connected to Anacoveâs AI-powered cloud system, which treats the hotel as a unified ecosystemâ delivering automated reports and actionable insights that show clear ROI and support smarter operations. To see the OPERA Cloud platform in action visit HITEC booth #4015 on June 16-19 th.
In that year, the company has seen rapid adoption, now serving hundreds of hotels and securing major clients such as HHM Hotels, which praised Folio for delivering clear ROI and operational efficiencies.
These outlets include: Restaurants & Bars Cafes & Lounges In-house Spas or Salons Gift Shops & Boutiques Activity Desks or Tour Booking Counters Room Service & Mini-Bar Event Services Each of these outlets functions like a mini-business within your hotel.
Ideal for valet parking services or outdoor events, these nimble devices bring the power of ID scanning wherever you go. ROI: More Bang for Your Buck Let’s talk numbers, shall we? Perfect for high-volume check-ins, these scanners can handle everything from passports to driver’s licenses with ease.
Thatâs a compelling ROI argument for sustainability-focused investments, especially when margins are tight. Despite digital self-service trends, calls remain vital touchpoints in high-consideration bookings, and the performance data shows that optimizing this channel can unlock major ROI gains.
Despite digital self-service trends, calls remain vital touchpoints in high-consideration bookings, and the performance data shows that optimizing this channel can unlock major ROI gains. For more information about WorldVue, please visit www.worldvue.com.
The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI). Energy management systems (EMS) are high-impact investments that deliver proven value and a measurable ROI.
Businesses can hand them out at events, include them in packaging, or even use them as giveaways. Email Marketing: The Most Cost-Effective Digital Strategy With an ROI of $42 for every $1 spent , email marketing remains one of the best low-cost strategies for small businesses. Want inspiration?
Here are four creative ways to boost revenue while cutting costs: Leveraging Event Spaces Your unused conference rooms or banquet halls can be transformed into revenue drivers. Host corporate events, weddings, or community gatherings. Managing Costs During Low-Demand Seasons Off-season doesn’t have to mean low profits.
Supporting the flywheel are two new layers: Accelerate is a growing suite of tools designed to increase check size, repeat visits, and campaign ROI. The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI).
Today, it spans a range of experiences — from smart tech and AR integrations to immersive in-house events and curated local experiences. 👉 Read Also - Hotel Booking Tips: What Travelers Look for in Hotels in 2025 Cultural Events and Workshops Guests love to connect with local culture.
Supporting the flywheel are two new layers: Accelerate is a growing suite of tools designed to increase check size, repeat visits, and campaign ROI. The Nomadix solution is one of the lowest cost-of-ownership offerings on the market, while also achieving a quick return on investment (ROI).
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