Sat.Feb 15, 2025 - Fri.Feb 21, 2025

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IHG reports FY2024 global RevPAR increase of 3%; acquires Ruby brand

Hotel Business

InterContinental Hotels Group (IHG Hotels & Resorts) reported global RevPAR increased 3% for full-year 2024 vs. 2023, with a year-over-year increase of 4.6% for the fourth quarter. RevPAR for the Americas was up 2.5% for the year (up 4.6% in Q4), with U.S. RevPAR up 1.7% for the year, accelerating from 0.6% in the first half to 2.6% in the second half.

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Breaking news – IHG Hotels & Resorts acquires Ruby!

Hotel Designs

Hotel Designs Breaking news IHG Hotels & Resorts acquires Ruby! Breaking news IHG Hotels & Resorts acquires Ruby! InterContinental Hotels Group PLC (IHG) has announced the acquisition of premium urban lifestyle brand Ruby, its 20th brand, as it targets global expansion… Established in 2013, the Ruby brand currently operates 20 hotels (3,483 rooms) in major cities across Europe and has another 10 pipeline hotels (2,235 rooms).

Resorts 80
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Why Every Hotelier Should Join a Hospitality Association

Hotelogix

Did you know that 9 out of 10 hoteliers are successful because of their active involvement in hospitality associations? You can't say you didn't see this one coming, but for hospitality professionals, this is more than just a membership. They open the many gates for unmatched networking, resource capabilities ahead of trends, and a voice through an ever-changing industry.

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JLL Report Shows Growth for Select-Service and Extended-Stay Segments

Lodging

CHICAGOJLL’s Hotels & Hospitality Group released its U.S. Select-Service and Extended-Stay Hotel Outlook 2025 report, providing an assessment of recent market trends and the sectors investment appeal, evaluating its potential to remain a strong investment option. The report shows the sector’s growth, with RevPAR reaching a record high of $78 in 2024, 14 percent above 2019 levels, as well as demand surging by 232,000 room nights year-over-year, nearly fully recovered from 2019.

Services 248
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Choice exceeds full-year 2024 expecations

Hotel Business

Choice Hotels International Inc. exceeded expectations for full-year 2024 with a net income increase of 16% to $299.7 million, which exceeded the top end of the company’s full-year 2024 guidance. Adjusted earnings before interest, taxes, depreciation and amortization (EBITDA) for 2024 increased 12% to a company record of $604.1 million, also exceeding the top end of the company’s full-year 2024 guidance. “Choice Hotels generated another year of strong results in 2024, exceeding

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The Devil Is in the Details: How GMs Create Unforgettable Experiences

Demand Calendar

In this post, I will explore three essential pillars that define a great general manager: Building a Guest-First Culture Empowering Teams with Guest-Centric Processes Focusing on the Small Details That Shape the Guest Experience By examining these aspectsand incorporating insights from hotel business intelligencewe'll uncover how authentic hotel leadership goes beyond operational efficiency.

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Hotel Distribution in 2025: The Best Channels to Use

Hotelogix

Introduction: The Hidden Revenue Killer for Hotels Did you know that hotels utilizing a mix of OTAs, metasearch engines, and direct booking strategies experience significantly higher revenue growth than those relying on a single channel? According to a study by Hospitality Insights, hotels that adopt a multi-channel distribution strategy can see an increase in direct bookings by 20-30%, improving their overall revenue performance.

OTA 40
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LE: Global development pipeline reaches record project count

Hotel Business

The Q4 2024 Global Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) has revealed that the global hotel construction pipeline continues its upward trajectory, reaching a new all-time high project count with 15,820 projects/2,438,189 rooms, a 4% increase in projects and a 3% increase in rooms year-over-year (YOY). There are 6,231 projects/1,098,620 rooms currently under construction worldwide at Q4 2024, up 1% by projects YOY.

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Lodging Econometrics: Global Hotel Construction Pipeline Reaches All-Time High Project Count

Lodging

The Q4 2024 Global Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) showed that the global hotel construction pipeline continued its upward trajectory, reaching a new all-time high project count with 15,820 projects/2,438,189 rooms, a 4 percent increase in projects and a 3 percent increase in rooms year-over-year (YOY). There were 6,231 projects/1,098,620 rooms under construction worldwide at the end of Q4 2024, up 1 percent by projects YOY.

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Up to 25% more bookings: How Ariv Apartments maximises efficiency with SiteMinder

SiteMinder

The modern, community-oriented, Ariv Apartments in Zug, Cham, offer an option for expats and business travellers looking for flexible stays ranging from one night to three months. Ariv features 27 apartments between 22 and 95 square meters, providing a unique combination of privacy and communal areas, including a fully equipped shared kitchen, a gym, conference rooms and a rooftop terrace.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Exclusive: hospitality trio unite to form white-label management group

Hotel Management

Seasoned hospitality executives Gadi Hassin, Lisa Zakharka and May Pendraat Kredner have joined forces to introduce a global hospitality management company specialising in experiential lifestyle hotels and hostels for todays digital nomads. Helios Hospitality Management launches with operations in Thailand and Portugal, having secured its first investment, and plans to expand its portfolio to 1,000 rooms under management within the coming year, with eyes on Central and South America, Southeast A

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Nobu announces new openings for 2025

Hotel Designs

Hotel Designs Nobu announces new openings for 2025 Nobu announces new openings for 2025 Nobu Hospitality has announced the continued expansion of its global footprint in 2025 from the highly-anticipated Nobu Hotel Toronto, perched above the historic Pilkington Glass Factory, to the brands first foray into Italy, with Nobu Hotel Roma, set on the iconic Via Veneto… Set in the historic heart of Rome on the iconic Via Veneto, Nobu Hotel Roma merges the grandeur of two 19th-century buildings w

Dining 87
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Web Exclusive: ‘Tying the knot’ at Hyatt Regency resort in San Antonio

Hotel Business

Merriman Anderson Architects (MAA) recently completed renovations at the Hyatt Regency Hill Country Resort & Spa in San Antonio, which included refreshing its 500 guestrooms and suites, as well as updates to the lobby and the property’s dining outlets. For the redesign, MAA developed a unique concept called Tying the Knot, which took into account the history of the hotel located in the Texas Hill Country. “To honor the history of the property, the Tying the Knot concept was used

Resorts 59
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Hilton Donates 20,000 Hotel Room Nights to Support People Impacted by Wildfires

Lodging

With its ties to the Los Angeles communityencompassing 70 years of history, including 40 years as the companys headquartersHilton partnered with American Express to support Angelinos impacted by the recent devastating wildfires by donating 20,000 hotel room nights to families in need of temporary accommodations. Between mid-January and early February, more than 5,000 adults and nearly 2,000 children who were displaced or temporarily evacuated were booked for up to seven nights at Hilton-branded

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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IHG brand portfolio climbs to 20 as modern lifestyle offering joins the fold

Hotel Management

InterContinental Hotels Group (IHG) has acquired premium urban lifestyle brand, Ruby, for 110.5 million (~AU$181.5m) from Ruby SARL, as part of a master franchise and development agreement. Established in 2013, the Ruby brand 20 th brand in the IHG portfolio currently operates 20 hotels (3,483 rooms) in major cities across Europe and has another 10 pipeline hotels (2,235 rooms).

Branding 130
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Hotel Content Marketing: Tips for Guest Acquisition

Hotelogix

When the economy is low, the first thing that most businesses want to save on is their marketing. This might not be a good thing for hotels because they need some quality content to attract more guests during bad times. HubSpot carried out a study that established the fact that the more customer engagement and bookings take place, the better a business focuses on content marketing ( HubSpot, 2023 ).

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MGM Resorts International deploys Amadeus’ transformative Central Reservation System to enhance distribution capabilities

Amadeus Hospitality

MGM Resorts International has completed the deployment of the next generation Amadeus Central Reservation System (ACRS) across MGM Resorts North American hotels, including Las Vegas and regional hotels. The cloud based ACRS offers advanced distribution capabilities enabling MGM Resorts to efficiently connect with its branded and third-party distribution channels.

Resorts 73
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Hotels Don't Need BI—Unless You Want to Grow Revenue and Profits

Demand Calendar

This blog is only for hoteliers who want to grow revenue and increase profits. Here are three reasons why adopting BI will actively help hoteliers grow revenue and profitability: Identifying the Most Profitable Guests: Leveraging data to pinpoint which guest segments drive higher revenue and deliver more substantial profit margins. Becoming More Future-Focused: Transitioning from a reactive, market-paced approach to proactive, forward-thinking strategies.

Revenue 59
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Ovolo taps into AI to enhance marketing and create personalised experiences

Hotel Management

Ovolo Hotels is set to harness the power of artificial intelligence to elevate marketing efforts through a strategic partnership with innovative marketing group Nodal. A trailblazer in the digital marketing landscape, Nodal brings expertise in AI optimisation, utilising advanced data analytics and machine learning algorithms. Using AI to understating personas in a deeper way, Nodal can craft targeted campaigns to the right audience at the right time.

Marketing 130
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MGM Resorts Deploys Amadeus CRS Across North American Portfolio

Lodging

MGM Resorts International has completed the deployment of the next-generation Amadeus Central Reservation System (ACRS) across MGM Resorts North American hotels, including Las Vegas and regional hotels. The cloud-based ACRS offers distribution capabilities enabling MGM Resorts to connect with its branded and third-party distribution channels. MGM Resorts and Amadeus have also cooperated on several ACRS capabilities, including those supporting MGM Resorts’ business partnerships.

Resorts 147
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Inside MakeMyTrip's 'Travel Superapp' Strategy. Is it Doable?

Skift Blog

Skift Take: The real challenge for MakeMyTrip isnt just building an end-to-end travel company its making sure the experience is actually seamless. Can it truly integrate flights, hotels, ground transport, and everything else into one frictionless journey? Thats the test that will define its success or failure.

Travel 239
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Garnet Hotels acquires Clarion hotel in New Orleans

Hotel Business

Garnet Hotels has acquired the 292-room Clarion Hotel New Orleans – Airport & Conference Center from a group of local Investors for an undisclosed amount. As the new owner, Garnet plans to keep the current Choice brand for the property, which is undergoing a renovation. The company is retaining many key employees, including the GM, who has worked at the property for many years.

Hotels 66
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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How to Maximize Conversions through Your Hotel Online Booking Engine

Webrezpro

A seamless and intuitive online booking process is key to increasing direct bookings through your propertys website. Choosing a modern, secure, and mobile-friendly online booking engine (OBE) is just the first stepoptimizing it for conversions is where the real magic happens.

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Ask Anthony: The Benefits of American Hotel Lodging Certifications

Lodging

What are the benefits of American hotel lodging certifications for professionals in the hospitality industry? First, Id like to congratulate the new president of AHLA, Rosanna Maietta. Her leadership marks an exciting chapter for the organization, and I look forward to working to support Rosanna and the association in continuing to advance the hospitality industry.

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Adina Town Hall reopens with a contemporary look

Hotel Management

Adina Town Hall has officially reopened following an extensive refurbishment led by designers Bates Smart. The 144-room hotel has been reimagined to deliver a refined, apartment-style accommodation experience in line with TFE Hotels revitalised network of first-generation Adina Hotels We wanted the rooms at Adina Town Hall to feel like a home away from home, said Bates Smart Interior Design Director, Brenton Smith.

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Rebel Hotel Company adds Ink 48 hotel to portfolio

Hotel Business

Independent hotel operator Rebel Hotel Company has assumed management of Ink 48, an upscale property located in Manhattan. This announcement follows a successful expansion year for Rebel Hotel Company, which added two properties to its portfolio in 2024. Ink 48 features 222 rooms, a rooftop lounge, a pool deck and New York City skyline views. “This is an incredible opportunity for Rebel Hotel Company to showcase our expertise in independent hospitality,” said Brian Sparacino, preside

Hotels 59
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Sierra Sky Ranch

Webrezpro

Book yourself a boutique stay at Sierra Sky Ranch. Nestled in the foothills of the Sierra National Forest, this delightful property is only a stones throw from Yosemite. Guests can hike up to the waterfalls and stroll under the sequoias.

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JLL’s Hotels & Hospitality Group Arranges Refinancing for The Maxwell House

Lodging

PHOENIX, ArizonaJLL’s Hotels & Hospitality Group announced it arranged a $29.5 million refinancing for The Maxwell Hotel, a 139-key boutique hotel located in the Queen Anne neighborhood of Seattle, Washington. JLL worked on behalf of the borrower, Staypineapple, to secure the 10-year, fixed-rate loan through a regional credit union. Opened in 2010, the five-story property includes guestrooms with modern amenities, an indoor pool, a fitness center, an on-site restaurant and bar, and 1,6

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GROHE: celebrating the pure joy of water at ISH 2025

Hotel Designs

Hotel Designs GROHE: celebrating the pure joy of water at ISH 2025 GROHE: celebrating the pure joy of water at ISH 2025 Showcasing innovative and ecological bathroom and kitchen design solutions at ISH 2025, GROHE’s exhibition experience is built around the pure joy of water… At this year’s ISH event, a leading HVAC and Water trade fair taking place in Frankfurt, 17th to 21st March, every aspect of GROHE ‘s presence will reflect the brand’s foundation: Pure Freude a

Events 83
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Renascent Hospitality acquires three hotels in Colorado

Hotel Business

Hotel management and development company Renascent Hospitality has acquired three hotels in Colorado, Homewood Suites by Hilton Denver Tech Center in Englewood; Hampton Inn Denver Northeast-Brighton in Brighton; and DoubleTree by Hilton Greeley at Lincoln Park in Greeley. The recent acquisition of the Homewood Suites hotel, in partnership with majority partner NexGen Properties , brings a premium extended-stay option to the Renascent portfolio in Denver’s Tech Center.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i