Sat.Jan 06, 2024 - Fri.Jan 12, 2024

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Strong Sales Performance Management Begins with Setting Standards

Anthony Cole Training

The sales performance management activities that we are performing today are creating the results we are achieving today. Many or few, consistent or irregular, planned or impromptu, the sales performance management activities that we, as sales managers, use to motivate, train and hold our sales team accountable are at least partly responsible for the success or lack of success of those we manage.

Sales 332
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Buttigieg on Boeing 737 Max 9’s Return: ‘Until It Is Ready, It’s Not Ready’

Skift Blog

Skift Take: The safety of the traveling public tops all other concerns when it comes to Boeing's 737 Max 9 plane, Transportation Secretary Pete Buttigieg said.

Travel 362
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Knowland: San Diego Has Highest Meeting Volume Improvement

Lodging

ARLINGTON, Virginia—Knowland released the top market performance numbers for December, citing San Diego as having the highest meeting volume improvement with 29.2 percent year-over-year (YOY) growth. Coming in second was San Francisco, where event volume increased 21.5 percent. San Diego’s healthcare event business segment doubled, and its pharmaceutical/biotechnology events tripled from last year.

Events 306
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Government steps in to drive return of tourism to Far North Queensland following Cyclone Jasper

Hotel Management

A AU$5 million recovery package aimed at driving visitation to Cairns and Far North Queensland in the wake of the devastating Tropical Cyclone Jasper and recent flooding has been welcomed by peak industry body Accommodation Australia. The Federal and Queensland State government initiative includes discounted airfares and accommodation which is expected to boost business for local tourism operators.

Tourism 287
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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The Prosperous Hotelier: Why the Numbers Are Important

Hotel Financial Coach Blog

The Prosperous Hotelier Why the Numbers Are Important Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting […] The post The Prosperous Hotelier: Why the Numbers Are Important first appeared on Hotel Financial Coach.

Services 147
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United Airlines Finds Loose Bolts on At Least 5 Boeing 737 Max 9 Planes

Skift Blog

Skift Take: United has already found at least five planes with loose door plug bolts as it begins inspecting its Boeing 737 Max 9 fleet.

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More Trending

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Exclusive: meet Marriott’s new VP of luxury hotels in Australia

Hotel Management

Marriott International is sharpening its focus on luxury with the appointment of Krister Svensson as Multi Property Vice President, Luxury Hotels Australia and General Manager at W Melbourne. In the newly created dual role, Svensson will take charge of operations at W Melbourne whilst also having oversight of all of Marriott’s luxury properties in Australia, including under the The Ritz-Carlton and W Hotel brands.

Hotels 277
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How to Craft the Perfect Website Experience

Social Hospitality

Your website is more than a mere platform; it’s the face of your brand, the first handshake with your audience, and a pivotal player in your business’s success. You only get one chance to make a first impression. Ninety-four percent of your website visitors’ first impressions are directly connected to the overall look and feel of your site.

Branding 147
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Executives, Meet Your New Intern: Artificial Intelligence

Skift Blog

Skift Take: Organizational shifts prompted by AI are already happening. It’s only a matter of time before it leads to job cuts.

Travel 350
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Working to Win Leisure Business: Sunshine State Owner on How to Maximize Success in a Fundamentally Strong Market

Lodging

LODGING brings you the third installment of our three-part Ownership Series, providing owner perspectives on various hot topics and industry trends. We speak with Jai Motwani of Hotel Motel Inc. on development and guest service trends in the leisure market. Jai Motwani’s family roots in the South Florida hotel industry have served him well. Back in the 1980s, his father foresaw that the state was poised to become a world-class leisure destination and moved the family […] The post Working t

Motels 294
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Ready for reveal: InterContinental Auckland primed for January 30 opening

Hotel Management

InterContinental Auckland is gearing up to open its doors to guests on January 30, 2024, within the NZ$1 billion Commercial Bay lifestyle precinct. Located at 1 Queen Street, the 139-room luxury hotel will bring the outside in with scenic city and water views and offer culturally rich experiences for travellers. Led by General Manager, Ryan South, who brings over two decades of experience at IHG Hotels and Resorts in Australasia, Indonesia and the Pacific, the hotel employees an experienced and

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Hospitality Financial Leadership – Workshops for Non-Financial Managers

Hotel Financial Coach Blog

Hospitality Financial Leadership – Workshops for Non-Financial Managers Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting […] The post Hospitality Financial Leadership – Workshops for Non-Financial Managers f

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FAA Orders Temporary Grounding of Certain Boeing 737 Maxes 

Skift Blog

Skift Take: The FAA is requiring inspections of all Boeing 737 Max 9 aircraft after a sudden decompression aboard an Alaska Airlines flight on Friday.

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Red Roof Adds Next Woman-Owned Franchise Since Launching New Initiative

Lodging

COLUMBUS, OHIO—Red Roof announced its latest fully woman-owned franchise since launching its RIDE with Red Roof initiative. The HomeTowne Studios Madison, Alabama, formerly known as the Rocket City Suites, is the latest of two Red Roof hotels owned by Jaya Desai. Desai joins the Red Roof properties owned or partially owned by women, bolstered by the organization’s RIDE (Road to Inclusivity and Diversity in Entrepreneurship) program.

Branding 290
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Exclusive: Radisson development boss Ramzy Fenianos talks SEAP growth strategy

Hotel Management

Radisson Hotel Group (RHG) recently outlined ambitious development plans across the South East Asia and Pacific region (SEAP), which will see its upper upscale hotel brands Radisson Red and Radisson Blu, as well as luxury lifestyle brand Radisson Collection, expand to key capital cities and primary tourist destinations across the Phillipines, Sri Lanka, Thailand, and Vietnam.

Pipeline 264
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Hilton names new long-stay brand LivSmart Studios

Hotel Business

Hilton has unveiled LivSmart Studios by Hilton as the official name of its new studio apartment-style, extended-stay hotel brand. Created for the long-stay guest who never stopped traveling, even throughout the pandemic, the brand that was given the working title of Project H3 has received tremendous interest from owners and developers in just six months and currently boasts more than 350 deals in various stages of negotiation, according to the company.

Branding 115
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Tripadvisor Says It’s Entering the Metaverse: ‘Try Before You Buy’

Skift Blog

Skift Take: While some experts have no hope that the metaverse will last, some travel companies still see its potential, even if only as a marketing ploy.

Market 341
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Tripadvisor Shares the Best Destinations for Travel in 2024

Lodging

NEEDHAM, Massachusetts—Tripadvisor announced its first Travelers’ Choice Award for 2024: the Best of the Best Destinations. With roughly four in five (81 percent) U.S. travelers planning vacations in 2024, the following are the most popular destinations for the year, according to Tripadvisor. Tripadvisor’s Best of the Best Destinations span seven categories for 2024: Top Destinations (formerly Popular Destinations); Trending Destinations; Culture Destinations; Food Destinations; Nature Destinati

Travel 290
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Ascott broadens Lyf experience with eight new signings globally

Hotel Management

The Ascott Limited is expanding its co-living brand Lyf to new markets with the announcement of eight new property signings spanning city and resort locations across Europe and Asia Pacific. Lyf – based on the concept of ‘live your freedom’ – targets next-generation travellers including digital nomads, tech start-ups and creatives. As the brand expands to destinations such as Bali, Penang, Sydney and Frankfurt, Ascott has evolved the brand to deliver a “multifaceted hospitality experience” with

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Top SEA Online booking channels for 2023 revealed by STAAH

STAAH

Booking.com, Agoda and regional OTAs maintain stronghold. Big jump in direct bookings via STAAH SwiftBook, GDS makes a comeback. Global hotel technology giant, STAAH, has revealed the top channels across its network of 19,000+ properties in the Southeast Asian region, including Malaysia, Thailand, Indonesia, Philippines and Singapore. Malaysia Top Channel 2023 Malaysia In Malaysia , Booking.com took over the top spot from Agoda, which slipped to the number two spot.

OTA 115
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Delta Sees Seattle Boost as Boeing 737 Max 9 Grounding Hits Alaska

Skift Blog

Skift Take: For airlines unaffected by the Boeing 737 Max 9 grounding, there's money to be made.

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The Westin Hilton Island Head Resort & Spa to Complete Renovation

Lodging

HILTON HEAD ISLAND, South Carolina—The Westin Hilton Head Island Resort & Spa announced that the completion of its renovation, in which the team reimagined the resort’s existing 416 guestrooms to grow to 420 rooms, including 32 suites, is scheduled for early February 2024. Across all rooms, the team has updated these spaces into extensions of the island’s landscape.

Resorts 278
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Radisson’s record year sees over 30,000 keys added

Hotel Management

Radisson Hotel Group is celebrating a new company record with the addition of over 30,000 keys to its portfolio through openings and signings in 2023. “We are grateful to our owners and colleagues who helped us achieve a strong 2023 with more than 250 signings and openings worldwide and over 30,000 keys added to our portfolio, our highest ever,” said Radisson Hotel Group, Executive Vice President and Global Chief Development Officer, Elie Younes.

Branding 147
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JRK acquires two Hyatt hotels in Puerto Rico

Hotel Business

JRK Property Holdings , through its $350-million hospitality fund, has acquired a two-property, 275-key Hyatt-branded hotel portfolio in San Juan, Puerto Rico, from the PRISA Group for an undisclosed price. The portfolio comprises two select-service hotels located within the Puerto Rico Convention District: the 149-room Hyatt Place San Juan and 126-room Hyatt House San Juan.

Occupancy 111
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FAA Pauses Boeing 737 Max 9 Inspections, Unclear When Planes Can Return to Service 

Skift Blog

Skift Take: Given the further delay in inspections of the Boeing 737 Max 9, it’s increasingly unlikely that the aircraft will be able to return to service mid-week.

Services 337
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Noble Fund V Holds Closing Round With $1.0 Billion of Equity Commitments

Lodging

ATLANTA, Georgia—Noble Investment Group announced that it held the final closing for Noble Hospitality Fund V, L.P. (Noble Fund V). This is the fifth of Noble’s flagship series of real estate funds focused on value-added investments in select-service and extended-stay hotels across the United States. Noble Fund V was oversubscribed with $1.0 billion of equity commitments from a global institutional base, including public state pension plans, corporate pensions, endowments, foundations, insurance

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Review: Qatar Airways’ QSuite continues to be a brilliant sky-high delight

Hotel Management

Qatar Airways launched its new QSuite Business Class product in early 2017 and the airline’s CEO, His Excellency Akbar Al Baker, promised it would revolutionise travel across the globe. It certainly has and what an amazing product it has turned out to be and it continues to set benchmarks for the aviation industry six years on, as James Wilkinson discovers.

Dining 147
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It’s out! STAAH’s top 10 online booking channels for 2023 revealed

STAAH

Every year hoteliers around the world wait for top distribution channels to ensure their strategy is aligned to where the market is heading. Global hotel technology giant, STAAH, has revealed the top channels across its network of 19,000+ properties. Booking.com , Agoda and Traveloka continue to hold the top three positions, bringing in the highest revenue for partner hotels.

OTA 110
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AirDNA Expands Into Property Management Tech With Uplisting Acquisition

Skift Blog

Skift Take: Consolidation is coming to all aspects of the short-term rental sector.

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Staypineapple Partners With Zipcar for EV Car-Sharing Service

Lodging

BELLEVUE, Washington—Staypineapple launched an electric vehicle (EV) car-sharing service in partnership with Zipcar. Exclusive for Staypineapple guest use, Zipcar EVs are now available at Staypineapple’s Hotel Rose in Portland, Oregon, and Watertown Hotel in Seattle, Washington. Each of Staypineapple’s participating hotels has a Zipcar Chevy Bolt available, parked and charged at the hotels’ on-site EV charging stations.

Services 182
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i