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The travel programs at your company might not be the main factor that determines if people will want to work for you. Still, as corporate travel is a big part of how we do business today, the experience of your employees on their trips is of grand importance. In the US alone, 1.3 million people […] The post Why Hospitality Matters for Today’s Corporate Travelers appeared first on Are Morch, Digital Transformation Coach.
Skift Take: Ranking for city-specific experiences search terms is fiercely competitive and an expensive part of performance marketing that tends to favors online travel agencies with big budgets. A new carousel in Google's Things To Do adds an interesting shift in search display.
A career in hospitality can be a rewarding one, with the opportunity to help create unforgettable experiences for guests. But for TFE Hotels Indigenous Liaison Officer (NT), Henri Peters, it’s about making a lifechanging impact on First Nations Australians by supporting them to build long-term careers. Since taking up the position last year, Peters has been focused on recruiting new team members for Adina Apartment Hotel Darwin Waterfront, Vibe Hotel Darwin Waterfront and Travelodge Resort Darwi
During a Capital Markets Day to be held at the Group’s head office, Accor presented its medium-term ambitions for a new chapter of growth. With strong brands and teams, an optimized operating model, and processes, Accor intends to accelerate its sustainable growth and is taking advantage of the strengths of each of the two new divisions created in January 2023.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Click on image to learn more Hospitality Financial Leadership – Understanding Hotel Financial Flow Thru Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program
The Victorian government’s AU$5.6 million jobs and training program for priority cohort jobseekers has concluded with new peak industry body, Accommodation Australia calling it “highly successful”. Through the program, 320 priority cohort jobseekers gained employment with 64 accommodation providers as room attendants and food and beverage staff. Accommodation Australia CEO, Michael Johnson, said the program “changed hundreds of lives” and supported businesses through a chronic staff shortage.
The Victorian government’s AU$5.6 million jobs and training program for priority cohort jobseekers has concluded with new peak industry body, Accommodation Australia calling it “highly successful”. Through the program, 320 priority cohort jobseekers gained employment with 64 accommodation providers as room attendants and food and beverage staff. Accommodation Australia CEO, Michael Johnson, said the program “changed hundreds of lives” and supported businesses through a chronic staff shortage.
INTELITY announced a new partnership with The Hazelton Hotel in Toronto. The boutique hotel has implemented the INTELITY platform to offer its guests a digital smart-room experience, as well as leverage INTELITY’s GEMS staff-facing tools for its back-of-house operations. Located in Toronto’s Yorkville neighborhood, The Hazelton Hotel has 62 guestrooms and 15 suites.
Enterprise software is a significant investment, but many larger businesses still get it due to how much smoother it makes business operations. Here are different ways it streamlines business operations. 1. Centralized data management Given the large-scale operations involved with enterprise software, centralized data management is a crucial feature of it most of the time.
Skift Take: IAG, Lufthansa or Air France-KLM could have something to say about the government's efforts to privatize TAP. Everything from investments to a sale are on the table.
Ascott appoints GM Sales and Distribution Ascott Australia welcomes Jennifer Warn to the Senior Leadership Team following her promotion to General Manager Sales and Distribution. Warn, who joined Quest in 2018 as Director of Sales, was promoted to Group Head of Corporate Sales in January 2021. Her expanded role sees her take management of all of Ascott Australia’s sales and revenue team members.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Indigo, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, expanded its presence in Florida with the opening of Hotel Indigo Panama City Marina in Panama City’s historic waterfront district. The five-story, 124-room Hotel Indigo Panama City Marina, owned by The St. Joe Company, is walkable to neighborhood restaurants, bars, and town fixtures such as the Martin Theatre and Panama City Center for the Arts.
Click on image to learn more The Prosperous Hotelier – With 16 Original Illustrations With Illustrator David Michael Moore – Included to Enhance Your Learning & Understanding Purchase on Amazon in paperback, hardcover or Kindle format at [link] Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below.
Skift Take: The two companies, Wideroe and Norwegian, maintaining distinct brands and operate independently from each other is an interesting strategy in a busy domestic travel market.
With just two weeks to go until the FIFA Women’s World Cup gets underway in Australia and New Zealand, the hospitality industry is preparing to roll out the green and gold carpet to an influx of international visitors. It’s the first time the tournament will held in the Southern Hemisphere, and according to Football Australia President Chris Nikou, it will be the largest sporting event on Australian soil since the Sydney Olympic Games in 2000, showcasing the ANZ region to a global audience
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
CHICAGO—Hyatt Hotels Corporation announced the completion of the integration of the Dream Hotels brand, as well as The Chatwal, The Time New York, and Unscripted hotels, into the World of Hyatt loyalty program. The hotels, which are now bookable through Hyatt channels, bring more stay options for members and guests. World of Hyatt members can now enjoy program benefits across the following properties: Complementing Hyatt’s continued growth, these newly integrated lifestyle hotels offer members t
Your marketing team has a solid understanding of effective campaigns. However, they shouldn’t take a siloed approach to operations. While they have great skills and valuable insights, it’s worth exploring how these elements can be augmented to influence greater success. One of the most effective strategies your business can adopt is to encourage greater interdepartmental collaborations.
Skift Take: In the battle between Tripadvisor/Viator and GetYourGuide, the winner is — offline experiences, which have more than 90 percent market share. That spells big opportunities for both of these companies.
New Zealand hotels will have their moment to shine at the 2023 HM Awards with the addition of four new property categories specific to the region. For the first time, the HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic, will recognise the top performers across a variety of segments in the New Zealand market. In previous years, New Zealand hotels could enter the awards for New Zealand Hotel of the Year and Regional Property of the Year, but in 2023, they can now
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
BOSTON—JLL Capital Markets announced that it arranged $7.59 million in financing for The Sandbar Hotel, Trademark Collection by Wyndham, a 121-key, limited-service, beachfront hotel located in Myrtle Beach, South Carolina. JLL worked on behalf of the borrower, Linchris Hotel Corporation, to secure the first mortgage refinancing through HarborOne Bank.
When you are in an airplane, you may or may not pay much attention to what is going on in the cockpit. You may happen to glance at the massive control panel with all the switches, gauges, nobs and buttons, but it’s just a glance… before you hustle on to your seat to get settled in for the flight. But the pilot does, thankfully.
Skift Take: Skift Global Forums have revolutionized the industry with key takeaways including the rise of experiential travel, the embrace of technology, the push for sustainable tourism, and the recognition of the importance of personalization and data analytics.
Guests staying at Oaks Hotels, Resorts and Suites can now hydrate for humanity by purchasing special edition bottles of Mount Franklin water, with a dollar from the sale of each bottle donated to Habitat for Humanity Australia and New Zealand, as part of the Oaks Giving Tree program. Guests staying at Oaks Hotels, Resorts and Suites can now hydrate for humanity by purchasing special edition bottles of Mount Franklin water during their stay, with a dollar from the sale of each bottle donated to H
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
From understanding your target audience to leveraging guest data, here's how to put together a guest journey that helps you to achieve your desired results.
Further to the acquisition in December 2021 of Luton Hoo Hotel, Golf & Spa by Arora Group, the signing of an agreement has been announced to redevelop the hotel under the Fairmont Hotels & Resorts brand.
Skift Take: In-flight entertainment has long been a critical part of airlines' efforts to attract travelers, and the increasingly lucrative sector is poised to provide major carriers more opportunities to stand out from rivals.
Three years ago, when the pandemic brought travel to a halt, Voyages Indigenous Tourism Australia, like many in the industry, used the time to regroup – to work on property refurbs and guest experiences. “We didn’t sit still over the pandemic – as difficult as it was,” CEO Matthew Cameron-Smith told HM. Among its many projects was the refurbishment of the Outback Hotel, which opened in April; an art gallery dedicated to the works of central Australian desert artists which opened at Ayers R
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Leveraging diversity within an organization is a conscious, continuous, and collective process that requires pro-activeness for both employees and organizations.
Google My Business for hotels (now Google Business Profile), is a free local search product that opens the door to a bevy of hotel SEO opportunities and increased visibility of your property.
Skift Take: Even though restrictions have been lifted, Japanese tourists seem more interested in traveling at home than abroad. This is a problem for the U.S. travel industry.
Quest Apartment Hotels New Zealand is celebrating the opening of its second property in two weeks with the introduction of Quest Hastings on June 26, 2023. The hotel marks the 41st New Zealand property for the independently owned and operated accommodation group. “Quest has worked incredibly hard to manage the relationships with our landlords, supporting local partners, and focusing on the needs of the corporate travel market,” said Quest Apartment Hotels (NZ), Chief Operating Officer, Adrian Tu
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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