Sat.Nov 02, 2024 - Fri.Nov 08, 2024

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Making Sustainability Sustainable for Australian Hotels

Hotel Management

Weatherdon are converting hotels around the country to a luxurious and more sustainable amenities platform, and it will likely also save you money… “Effective solutions need to be both ecologically minded and economically advantageous”. Despite the hype around “greener” business solutions and eco-tourism, many of our hospitality partners are still only tiptoeing into the “green” world, as it’s not clear who will absorb the cost of the initiative.

Hotels 130
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Effective Hotel Sales Strategies to Increase Revenue

Hotelogix

In the competitive world of hospitality, having a strong sales strategy is key to ensuring your hotel's success. The right sales tactics can help increase revenue, boost occupancy rates , and ensure guests have a positive experience. This blog outlines simple, actionable strategies that hotels of all sizes can use to grow their business, from direct bookings to pricing strategies and everything in between.

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Unlocking More Bookings: Creative Voucher Strategies for Boosting Guest Loyalty & Revenue

STAAH

Hotel gift vouchers are a formidable strategy to amplify revenue streams and grow guest loyalty. Gift vouchers are versatile. Unlike any other monetary gift card, they can be tied into particular hotel services, enhancing revenue streams. When guests enjoy staying at your hotel, they want to come back and enjoy something they didn’t experience in the previous stay or invite their friends and family to enjoy your property.

Revenue 108
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Sojern and Cloudbeds Announce New Integration at World Travel Market 2024

Cloudbeds

LONDON – 4 November 2024 – Sojern , the leading digital marketing platform built for travel, and Cloudbeds , the premier hospitality management software platform, have today announced a new partnership to bring two leaders together within the hotel technology space, just ahead of the World Travel Market in London. This strategic partnership means that Sojern’s built-for-travel digital marketing and guest experience solutions are fully integrated with Cloudbeds’ system and deliver industry-leadin

Market 64
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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ALL pop-ups prompt travellers to donate unused currency to good cause

Hotel Management

Accor’s loyalty offering ALL is this month opening pop-up currency exchange booths across three key cities to enable travellers to donate unused foreign currency to support people impacted by domestic violence. The move follows a national study commissioned by ALL last month that found 1-in-7 (14%) of Australians (1001 surveyed) who have travelled overseas, are holding onto at least AU$300 AUD in foreign currency since returning from abroad, while a third (34%) have the equivalent of AU$49 post

Travel 147
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HB Exclusive: PM Hotel Group’s Joseph Bojanowski on Sightline merger

Hotel Business

Hospitality management companies PM Hotel Group and Sightline Hospitality have merged, adding 22 properties to the PM Hotel Group portfolio that are either open or set to open within the coming months, largely as part of the Modus by PM Hotel Group lifestyle division. The newly merged entity will continue to operate under the PM Hotel Group name. “Sightline Hospitality was an incredibly attractive company to merge with, as they share our vision for redefining luxury and lifestyle hospitali

Hotels 64

More Trending

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Case study: Scandi-inspired design from BoConcept in The 55

Hotel Designs

Hotel Designs Case study: Scandi-inspired design from BoConcept in The 55 Case study: Scandi-inspired design from BoConcept in The 55 Danish furniture design brand BoConcept has brought accessible luxury and hygge to London’s thoughtfully curated The 55 by Le Mirage, with Scandinavian-inspired furnishings and window dressings… The 55 by Le Mirage is an independent hotel set in the Notting Hill district of London that caters to the traveller who appreciates refinement without ostentat

Branding 100
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Sydney Marathon’s world series status to add $73 million in visitor spending over three years

Hotel Management

Hotels and hospitality businesses in New South Wales are set to benefit from the elevated status of the Sydney Marathon, which was this week added to the elite Abbott World Marathon Majors series. Sydney is the seventh city in the world, and the first in the southern hemisphere, to qualify for the series which includes marathons in Boston, Tokyo, Berlin, Chicago, London and New York City.

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Davidson to manage two Lennox Capital Partners hotels

Hotel Business

Davidson Hospitality Group has been selected by Lennox Capital Partners to manage two of its properties: The Highland Dallas, Curio Collection by Hilton in Dallas, and The Westin St. Louis in St. Louis. “We are grateful for the opportunity to partner with the Lennox Capital team on these two outstanding hotels in truly dynamic and vibrant cities,” said Thom Geshay, CEO/president, Davidson Hospitality Group.

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Hospitality Financial Leadership – What Are CAP Rates and How to Use Them

Hotel Financial Coach Blog

A capitalization rate, or cap rate, is a measure of the income return on an asset, such as hotel or rental property, relative to its purchase price. It is calculated by dividing the net operating income (NOI) of the asset by its purchase price. That’s what this piece is all about. It also must be said from the get-go that understanding cap rates is not so difficult.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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ORHMA and OHI’s Be Our Guest Program Wins the OTEC Workforce Innovation and Collaboration Award

Hotelier Magazine

TORONTO — Ontario Restaurant Hotel Motel Association (ORHMA) and OHI’s Be Our Guest Program was honoured with the OTEC Workforce Innovation and Collaboration Award at TIAO’s 2024 Ontario Tourism Summit on October 23. The award was received by Dr. Jasveen Rattan, ORHMA’s Director of Policy & Government Relations, on behalf of the team.

Motels 52
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Construction underway on 97-key Nu By Yoo hotel in Melbourne

Hotel Management

Construction is underway on DCF Property Group’s $180 million First Light development in Melbourne’s Domain Precinct, which will be home to branded residences and the first Nu By Yoo hotel in Australia. Managed by La Vie Hotels and Resorts, the 97-key hotel will feature luxury accommodation and a signature food and beverage partner. “At La Vie Hotels and Resorts we are delighted to see the next phase of our collaboration with DCF and Yoo Studio,” said La Vie Hotels and Resorts CEO, Jerry Xu.

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Kabani Hotel Group hosts Hotel Investment Forum

Hotel Business

Hotel brokerage and development company The Kabani Hotel Group recently hosted its Eighth Annual Hotel Investment Forum at the JW Marriott Marquis in Miami. With the theme of “The Time is Now,” the sold-out event focused on the upcoming opportunities in 2025 in the hospitality market, with an emphasis on Florida. Keynote speaker Greg Friedman, managing principal/CEO of Peachtree Group , highlighted that there are distinct opportunities in the current macroeconomic environment for hotel investor

Hotels 59
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SOLD OUT: The Brit List Awards 2024

Hotel Designs

Hotel Designs SOLD OUT: The Brit List Awards 2024 SOLD OUT: The Brit List Awards 2024 For the fifth year in row, the Brit List Awards has sold out of tickets! Having outgrown all previous venues, 2024’s event is taking place at the iconic Ministry of Sound where Hotel Designs will welcome more than 600 attendees for a high-energy evening of celebration — with a few surprises too… It’s official, the much-anticipated Brit List Awards 2024 , taking place November 6 at the Minist

Events 106
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Ask Anthony: Getting System Upgrades Approved on a Tight Budget

Lodging

My hotel is currently operating on a very tight budget, and I am struggling to get necessary system upgrades approved to ensure proper security measures are being met. Do you have any advice? Data protection is not just a technical issue—it’s a business imperative. If you’re not taking data protection seriously, you’re putting your entire operation at risk.

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Luxury by the numbers: why Australia is winning favour with Asian travellers

Hotel Management

Marriott International’s Managing Director, Luxury, Asia Pacific excluding China, Oriol Montal, unpacks key findings from a recent Asia Pacific travel report, including Australia’s lure as a luxury destination. A recent report from the Luxury Group by Marriott International has identified Australia as Asia Pacific’s top luxury destination. What in your view has led to the rise of Australia’s luxury status?

Travel 130
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U.S. hotel results for week ending Nov. 2

Hotel Business

The U.S. hotel industry reported positive year-over-year comparisons, according to CoStar’s latest data through Nov. 2. Oct. 27 through Nov. 2 (percentage change from comparable week in 2023): Occupancy: 60.8% (+1.9%) ADR: $154.99 (+1.2%) RevPAR: $94.22 (+3.1%) Among the top 25 markets, Tampa saw the largest occupancy lift (+34.7% to 80.5%), due to continued displacement demand from Hurricane Milton.

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How Marriott Adds Boutiques With its Design Hotels’ Brand

Skift Blog

Skift Take: Design Hotels is a Marriott brand that isn't quite a Marriott brand. It's more like an exclusive hotel club where 60% of owners have never run a boutique before. New boss Stijn Oyen is fine-tuning its strategy.

Branding 284
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Enhancing the Hotel Guest Experience Through AI: A Strategic Approach Using the Buyer Utility Map

Are Morch

This article is part of the Hotel Digital Transformer newsletter on LinkedIn. Subscribe to my LinkedIn newsletter where I’ll share tips, ideas, and strategies to help your hotel open its digital gateway. __ In the competitive landscape of the hospitality industry, Artificial Intelligence (AI) is revolutionizing how hotels interact with guests, streamline operations, and innovate revenue streams.

Revenue 130
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Why Hiring Consultants and Coaches Is the Cheat Sheet to Success in the Hospitality Industry

Catala Consulting

The hospitality industry is fiercely competitive and constantly evolving. From boutique hotels to large resort chains, businesses are up against shifting market demands, changing guest expectations, and technological advancements. For those aiming to stay ahead, navigating these complexities alone can be challenging and time-consuming. This is where industry consultants and coaches come into play.

Hiring 52
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Peachtree expands third-party management with Group 10 partnership

Hotel Business

Peachtree Group has revealed a long-term partnership with Southfield, MI-based Group 10 Management , expanding its managed portfolio by 14 hotels totaling 1,648 rooms. The properties are primarily Marriott, Hilton and IHG-branded hotels and are predominantly located in the metro Detroit area. “Our extensive experience in hotel operations allows us to partner with Group 10 to take third-party management to a whole new level,” said Vickie Callahan, president, Peachtree’s hospitality management div

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Top 5 reasons hotels are de-flagging

Hotelogix

Imagine this; you are carrying an extra slack on a hiking trip, which is slowing you down, what do you do? You cut it loose!  In a competitive field there is no room for carrying slack, be it an employee holding back the company from growth or even under performing properties or assets; there is no room for what slows you down. Hotels are beginning to be less hesitant about cutting the cord from what is holding them back.

Hotels 40
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Pan Pacific partners with renowned perfumer Jo Malone on signature scent

Hotel Management

Pan Pacific Hotels and Resorts and luxury fragrance brand Jo Loves have sealed an exclusive global partnership which will see the brand’s signature scent, Mango Thai Lime, introduced to all properties in the network. Created by renowned British perfumer Jo Malone, the collection takes inspiration from her travels across Asia and was selected for Pan Pacific Hotels and Resorts as a tribute to its Asian heritage.

Resorts 130
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Ad Frequency: Why It Matters and How You Can Control It 

gcommerce

It feels like the most common advertising trope always follows the same structure: “Your customer needs to see your ads [4/5/6/7/146] times in order to [remember you/make a purchase/some other desired action] ”. This statement might make sense logically, but what does it actually mean and how do we control it? The answer to these questions lies within a little looked at metric: Frequency.

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Pyramid Global merges with Axiom Hospitality

Hotel Business

Pyramid Global Hospitality has merged the company’s European division, Hamilton Pyramid Europe , with Axiom Hospitality. The merger adds more than 30 properties to Pyramid’s European portfolio for a combined organization managing 48-plus hotels and 8,000-plus keys, with a pipeline of both existing and new-build hotels and resorts. Following a period of integration into early 2025, the European business will be led by Axiom’s Jamie Lamb and Alex Pritchard, the cofounders/co-CEOs of the company, a

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RevPAR Growth Witnessed in Global Hotel Markets

Hotelier Magazine

HENDERSONVILLE, Tenn. — The latest STR global update reveals that 77 per cent of international markets have seen year-on-year growth in hotel Revenue Per Available Room (RevPAR), marking a significant 14-point increase from the previous month. The top five countries for RevPAR were Greece, Singapore, Italy, France, and Switzerland. Despite positive growth in Singapore, most Asia-Pacific markets reported lower RevPAR due to reduced Average Daily Rates (ADR).

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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How Hotel Tech Can Capture the Hearts of Millennial and Gen Z Travelers 

Skift Blog

Skift Take: Millennial and Gen Z travelers are stress-testing hotels’ ability to keep up with customer technology preferences. Hotel owners and operators need to seek out creative tech features and amenities to help them compete in an ever-changing travel landscape.

Travel 261
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Integrating Sustainability Practices into Hotel Marketing Strategies

Refine

Question for Our Hotel Marketing Expert Panel How can sustainability practices be integrated into hotel marketing strategies to appeal to the growing eco-conscious consumer base? What are the common challenges? (Question by Michael J. Goldrich) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander The post Integrating Sustainability Practices into Hotel Marketing Strategies appeared first on Revfine.com.

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JLL: Q3 RevPAR up 14% vs 2019

Hotel Business

JLL has released its Q3 2024 U.S. Hotel Investment Trends report. This quarter’s report highlights the following key trends: Bifurcation in hotel performance persists as RevPAR growth slows While RevPAR remains up 14% to 2019, growth has stagnated, rising just 1% vs. 2023, driven by declines in domestic leisure travel amid contracting consumer savings.

Market 59
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Club Wyndham acquires 32-room resort in Asia’s largest ski field

Hotel Management

Club Wyndham, part of global vacation ownership business Travel and Leisure Co., has acquired its second property in Japan – a 32-room ski resort in Shiga Kogen, home of the 1998 Nagano Winter Olympics. Shirakabaso Resort will be rebranded to Club Wyndham Shirakabaso Shiga Kogen and become the first international resort located within the Joshin‘etsu Kogen National Park.

Resorts 147
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i