STAAH

AUGUST 29, 2023

When it comes to enhancing direct bookings, having a top-notch Booking Engine is just the beginning. Having an effective marketing plan comes into hand to help you drive more bookings. To truly drive success, your focus should extend to drawing more visitors to your booking engine through a well-crafted digital marketing strategy. Here’s a breakdown of what constitutes a successful approach: 1) Audience Insights and Target Market Any successful business and marketing strategy begins with u

OTA

Skift Blog

SEPTEMBER 1, 2023

Skift Take: New York City is a bit late to the game compared to other tourist cities that have implemented Airbnb restrictions, but there are certainly more to come.

Anthony Cole Training

AUGUST 30, 2023

To compete in the marketplace today, companies must first, identify the sales coaching needs of their managers and the strengths and weaknesses of the salespeople they coach. We know that in order to differentiate in business today, salespeople must be consultative, have great interactions with clients, provide solutions that solve their problems, and also create revenue for the company.

Sales

Hotel Management

AUGUST 31, 2023

Jodi Brown takes the lead as GM of QT Wellington HM Awards 2022 General Manager of the Year Jodi Brown returns to EVT to take up the position of General Manager of QT Wellington and Museum Apartment Hotel. Brown has over 14 years of experience in the luxury hotel and hospitality industry under her belt including positions such as General Manager of Atura Hotel Albury – where she led the property through a 12-month full refurbishment and rebrand – General Manager of QT Sydney, and most recently a

General Manager

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Sales

Hotel Financial Coach Blog

AUGUST 30, 2023

Click on image to learn more The Prosperous Hotelier Book A GM’s Book Review What People Are Saying Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic

Hospitality

Skift Blog

SEPTEMBER 1, 2023

Skift Take: You'd think a shrinking supply of short-term rentals would be a big boost to hotels. But it's not at all clear how it will play out, and some will benefit more than others.

Forecasting

Hotel Management

AUGUST 31, 2023

Minor Hotels is taking its European-born premium lifestyle brand NH Hotels and boutique NH Collection to Australia for the first time with the launch of two hotels over the next three years. The first NH hotel in Australia will be a AU$55 million new-build airport hotel located at 102-106 Robey Street, Mascot in Sydney, set for completion in 2026. Meanwhile, boutique upper upscale brand NH Collection will debut in 2025 at Wentworth Street in Sydney.

Hotels

Hotel Financial Coach Blog

AUGUST 27, 2023

Click on image to learn more Hotel Financial Leadership – The Paper Can’t Talk Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hospitality Fin

Hotels

Skift Blog

AUGUST 31, 2023

Skift Take: The new hotel tax funds will be a big boost for Destination DC's marketing efforts.

Closing

eHotelier

AUGUST 31, 2023

By utilizing data management tools, hotel asset managers can enhance their decision-making abilities, improve business operations, and increase profitability.

Management

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

Sales

Hotel Management

AUGUST 31, 2023

HM Magazine in partnership with Hotel Council Aotearoa is set to recognise top performers in New Zealand’s hotel industry with the launch of the inaugural Aotearoa Hotel Industry Leadership Awards this October. The leadership awards will be celebrated at the second Aotearoa Hotel Industry Conference and Exhibition (AHICE) which takes place in Wellington on October 10-11, 2023.

General Manager

Hotel Designs

SEPTEMBER 1, 2023

Hotel Designs VIP arrivals: hottest hotels opening in September 2023 VIP arrivals: hottest hotels opening in September 2023 Editor Hamish Kilburn digs deep to identify what will be the hottest hotels opening in September 2023. This month’s round-up of hotel openings includes arrivals in Munich, Bhutan, Macau, London, Japan and Sri Lanka… The hottest hotel openings in September 2023 – Hotel Designs ‘ VIP arrivals, as we crown them – have come in from all angles.

Hotels

Skift Blog

SEPTEMBER 1, 2023

Skift Take: Greening the airline industry involves more than just slashing carbon emissions. Contrails are warming the Earth today.

Hotel Business

SEPTEMBER 1, 2023

The American Hotel & Lodging Association (AHLA) today has recognized National Hotel Employee Day. AHLA and the National Day Calendar established National Hotel Employee Day in 2022 to honor the nearly two million employees who work in the hotel industry. It is observed annually on Sept. 1. This year, National Hotel Employee Day comes as hotels across the nation are working to quickly fill nearly 100,000 open hotel jobs, according to Indeed.

Hiring

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

Hospitality

Hotel Management

AUGUST 31, 2023

It’s a mixed bag at present when it comes to global hotel performance, with key segments booming and others now lagging, but the outlook overall is positive. That’s the outlook from STR President Amanda Hite, who exclusively spoke on camera to Wayfarer Host and HM Editor-In-Chief, James Wilkinson, at the Hotel Data Conference in Nashville recently. In the exclusive video interview below, she says thanks to economic uncertainty, it’s challenging to forecast the key metrics of RevPAR, rate and occ

Forecasting

eHotelier

AUGUST 30, 2023

In an industry as competitive as hospitality, creating a seamless guest journey is essential for hotels. Here is a step-by-step recap on how to do it.

Hospitality

Skift Blog

AUGUST 31, 2023

Skift Take: Airbnb and New York City have had many twists and turns in their dealings over the last decade, and here's a list of the major events in their often rocky relationship.

Events

Webrezpro

SEPTEMBER 1, 2023

Plot your escape to the peaks and visit MTN House Hotel. Cradled by the Rockies in Canmore, Alberta, this hotel has everything a mountain lover needs to relax at the end of a long hike. You can order room service, soak in the hot tub, and even go for a massage at their world-class spa.

Hotels

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

Hotel Management

AUGUST 31, 2023

New Zealand’s Capstone Hotel Management has been appointed as the new management company for Marlborough Sounds property Portage Resort, formerly known as The Portage Hotel. Established in the early 1900’s, the 42-room Portage Resort features a restaurant and bar, an outdoor pool and a range of on-site activities. “We are absolutely thrilled to be joining the owners of Portage Resort to commence an exciting new chapter for the property,” said Capstone Managing Director, Clare Davies.

Resorts

eHotelier

AUGUST 28, 2023

Customers desire convenience and understanding — the convenience of information and an understanding of their individual needs and unique situations. But is AI capable of delivering this kind of customer service?

Services

Skift Blog

SEPTEMBER 1, 2023

Skift Take: Today's edition of Skift's daily podcast looks closer at Washington, D.C.'s tourism budget, Airbnb's New York history, and Sonesta's junk fee lawsuit.

Tourism

Webrezpro

AUGUST 30, 2023

While the thought of reporting makes many of us cringe, smart hoteliers know that tracking hotel reservations, rooms, and revenue is key to running an efficient operation and making decisions that drive success. Some lodging operators spend too much time manually gathering data from various sources and creating spreadsheets, but there’s a better way.

Revenue

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Hotel Management

AUGUST 31, 2023

Minor Hotels have rapidly taken the accommodation world by storm in recent years and are now the tenth largest operator on the planet. The group, led by popular CEO Dillip Rajakarier, have had major growth and interest across the portfolio that includes Anantara, NH Hotels, NH Collection, Oaks, Avani, Tivoli and more. In an exclusive video interview with Wayfarer Host and HM Editor-In-Chief, James Wilkinson, Rajakarier looks at the hot brands, key markets and his global expectations for growth.

Branding

Hotel News Resource

SEPTEMBER 1, 2023

Article - Mantra Tullamarine Renamed Mantra Melbourne Airport Hotel - Mantra Melbourne Airport announced that it will undergo a multi-million dollar refurbishment, with the new-look property set to be unveiled in 2024.

Hotels

Skift Blog

AUGUST 31, 2023

Skift Take: The biggest story in hotel deals and development this week was that KSL Capital Partners said on Monday it wants to take Hersha Hospitality Trust private. But it was just one of many that the Daily Lodging Report newsletter covered.

Hotels

SiteMinder

AUGUST 31, 2023

Barcelona, Spain – Data from SiteMinder, the world’s leading open hotel commerce platform, reveals that hotel bookings for September in Spain are off to their strongest start in five years. SiteMinder’s World Hotel Index shows that hotel bookings in Spain are currently at 116.3% of 2019 volumes – 10.8% higher than the global average. Among neighbouring countries, only Portugal is outpacing Spain’s momentum, with hotel booking volumes that are 127.7% of 2019 levels.

Accommodation

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Hotel Management

AUGUST 31, 2023

The countdown is on to the 2023 HM Awards , with nominations now open to determine the top properties, people and projects in the region. HM caught up with Hyatt Regency Sydney General Manager, Jane Lyons, to discuss the 2022 HM Awards Business Hotel of the Year win. Tell us about the award win and what it meant to Hyatt Regency Sydney. We were delighted to be recognised as Australia’s top Business Hotel for 2022.

General Manager

Hotel Business

AUGUST 30, 2023

Red Roof has signed its first fully woman-owned franchise since launching its new RIDE with Red Roof initiative. The property is a Red Roof Inn & Suites conversion located in Richland, MS, and is the second hotel in owner Kalpana Patel’s portfolio. It brings the number of Red Roof properties owned or partially owned by women to more than 35%. RIDE (Road to Inclusivity and Diversity in Entrepreneurship) will expand and further diversify hotel ownership and entrepreneurial opportunities for un

Business

Skift Blog

SEPTEMBER 1, 2023

Skift Take: The good news continues for the hotel industry, which — although it has a way to go to hit pre-Covid hiring levels — is continuing to make substantial progress in its recovery from the pandemic.

Hiring

eHotelier

AUGUST 29, 2023

8 practical tips to increase your hotel’s occupancy rates - Insights With a little creativity and lots of data and insights, low occupancy periods can be more efficiently managed.

Occupancy

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality