eHotelier
OCTOBER 9, 2023
Renovation trends: stylish, custom and connected - Insights - Insights Keeping 2023 property improvement projects on target requires creative procurement, realistic scheduling, and wherever possible, going local.
Skift Blog
OCTOBER 10, 2023
Skift Take: The country is trying to recover from the devastating earthquake – the high-profile World Bank and IMF annual meeting is helping.
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Hotel Management
OCTOBER 12, 2023
With over 470 team members, 417 rooms, the largest events facilities in the region, not to mention three trains, a brewery, an 18-hole golf course and an equestrian centre under his care, no two days are ever the same for Rydges Resort Hunter Valley General Manager Gareth Long. Gareth, you’re just a few months into this new chapter for the hotel under the Rydges brand.
Anthony Cole Training
OCTOBER 13, 2023
The Coaching Competency is the most critical part of a sales manager's responsibilities; it is also the most difficult skill set to learn and master. There are many aspects that make up an effective coach including coaching consistency, asking enough questions, the ability to stay in the moment while coaching, having a passion and supportive beliefs for coaching, not rescuing salespeople and being effective at getting commitments from salespeople.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Social Hospitality
OCTOBER 10, 2023
In the wake of the global pandemic, our daily lives transformed in a way that extended far beyond wearing masks and keeping our distance. Lockdowns and social restrictions ushered in a new way of life, redefining how we work, socialize, and even dine. Routines shifted, and homes turned into multipurpose spaces. One notable aspect that gained significant traction was the surge in restaurant deliveries.
Skift Blog
OCTOBER 12, 2023
Skift Take: It must be nice having such loyal and high-spending customers as Delta.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Are Morch
OCTOBER 9, 2023
The travel and hospitality industry has undergone a profound transformation, largely attributed to the integration of Artificial Intelligence (AI) across its diverse facets. One striking development within this landscape is the emergence of seamless AI assistants. AI assistants are revolutionizing the way travelers plan their trips and hotels cater to their guests.
Hotel Financial Coach Blog
OCTOBER 8, 2023
Hospitality Financial Leadership – Workshop Sample 2 Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy […] The post Hospitality Financial Leadership – Workshop Sample 2 first appeared on Hotel Financial Coac
Skift Blog
OCTOBER 9, 2023
Skift Take: The State Department's passport processing sluggishness amid the American international tourism boom is an opportunity for Puerto Rico's destination marketing organization.
Hotel Management
OCTOBER 12, 2023
Several promotions at Pro-invest Group Pro-invest Group has made a number of management appointments across its hotels in Sydney and Melbourne. Experienced hotelier Bruce Ryde has been promoted to Cluster General Manager – Pro-invest Hotels, in addition to his position as General Manager of Kimpton Margot Sydney. In this expanded role, he will oversee operations for the soon-to-open Hotel Indigo Sydney Potts Point and the recently unveiled Hotel Indigo Melbourne on Flinders, Ryde joined Pro-inv
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
eHotelier
OCTOBER 12, 2023
The right hotel channel manager will simplify the complex task of distributing hotel inventory online, which saves time, reduces errors and enhances revenue management, thus empowering you to thrive in a competitive hospitality landscape.
Hotel Financial Coach Blog
OCTOBER 11, 2023
What Hotel Industry People Are Saying About the Book – “The Prosperous Hotelier” Henri and Jill Make An Awesome Team! There is a general misconception that understanding the financials of a hotel is best left to professionals with formal education in accounting, as it is perceived as too complex and challenging for those without such […] The post What Hotel Industry People Are Saying About the Book – “The Prosperous Hotelier” first appeared on Hotel Financial Coach.
Skift Blog
OCTOBER 7, 2023
Skift Take: Consider this a peek behind the curtain of VTrips, which has not been immune from the layoffs rocking the property management industry.
Hotel Management
OCTOBER 11, 2023
Marriott International has opened its highly-anticipated W Hotel Sydney – its third hotel from the brand in Australia. “The debut of W Sydney, our third W hotel in Australia, signals a new era for the brand,” said Marriott International Area Vice President, Australia, New Zealand & Pacific, Sean Hunt. “With a fresh take on luxury, W Sydney’s dynamic design, ‘Whatever/Whenever’ service ethos, imaginative dining and bars and creative guest programming will bring an exciting new energy to this
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Business
OCTOBER 12, 2023
Odyssey Resorts , an owner and manager of Minnesota resort properties, has promoted Howard Anderson to COO. In this role, Anderson leads several of the organization’s key functions including sales and marketing, group sales and resort operations. He is responsible for developing and forming deeper partnerships with the company’s guests, team members and owners, as well as building Odyssey’s portfolio.
eHotelier
OCTOBER 10, 2023
It’s important that management look at how new data connections can help to reveal hidden opportunities to improve margins and give more breathing room for any necessary capex that ownership will have to commit to within the next few business cycles.
Skift Blog
OCTOBER 12, 2023
Skift Take: As the big tech companies reveal what they've been working on in travel, it raises questions about the longevity of small companies that have been working on similar projects.
Hotel Management
OCTOBER 10, 2023
QT Melbourne is pulling back the curtain on its revamped rooftop space on Friday October 13, with a Mediterranean-inspired menu and a bold selection of cocktails. The modern design of the Rooftop at QT includes private booths, a private lounge and outdoor bar and bespoke art. “The inspiration behind Rooftop at QT’s transformation lies in embracing the allure of rooftop culture, providing a venue for private moments and lively parties with friends you haven’t met yet,” said QT Melbourne’s General
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hospitality Tech
OCTOBER 10, 2023
Here's how eco-conscious restaurants can reduce it.
eHotelier
OCTOBER 8, 2023
Organising and structuring your guest data properly is essential not only for improving outcomes within the marketing department but also for saving time, which is one of the key concerns of hotel marketers.
Skift Blog
OCTOBER 8, 2023
Skift Take: True luxury has no room for error. Yet underperformance can happen at even the world's most opulent properties. Here's what discerning travelers, investors, and hotel groups must watch for.
Hotel Management
OCTOBER 10, 2023
The top performers in New Zealand’s hotel industry were honoured on Tuesday evening at the inaugural Aotearoa Hotel Industry Leadership Awards with worthy winners from a number of hotels across the country. The awards were presented at a gala networking event, presented by IHG Hotels and Resorts, as part of the Aotearoa Hotel Industry Conference and Exhibition (AHICE Aotearoa) which is underway in Wellington.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel Business
OCTOBER 10, 2023
Island Hospitality Management, a third-party management company for select-service and upscale, extended-stay hotels, has assumed management of the 100-room Inn of Naples, Tapestry Collection by Hilton. The property is owned by Mission Hill Hospitality, a select-service and extended-stay hotel investor. “We are thrilled to introduce this unique, independent hotel, a part of Tapestry Collection, as the newest addition to our portfolio of lifestyle hotels,” said Gregg Forde, president/COO, Island
SiteMinder
OCTOBER 9, 2023
Bangkok, Thailand – SiteMinder, the world’s leading open hotel commerce platform, has released the 2023 edition of the world’s largest consumer research on accommodation, which reveals that the global intent to travel over the next 12 months is highest among travellers from Asia and Latin America. In comparison to the global average of 57%, travellers from India (78%), China (76%), Indonesia (65%) and Mexico (64%) all intend to spend more time travelling over the coming year.
Skift Blog
OCTOBER 8, 2023
Skift Take: Hopper's termination of its partnership with Booking.com reveals the deeper challenges the travel app is facing, forcing it to focus on direct hotel relationships as it tries to become profitable.
Hotel Management
OCTOBER 9, 2023
IHG’s luxury and lifestyle portfolio InterContinental Hotels and Resorts has unveiled a global brand evolution that aims to reimagine the luxury travel experience. Centred around cultural connection, cutting-edge technology, innovative design, and exceptional hospitality, the new era of InterContinental aims to strike a balance between ‘freedom and familiarity’ in a bid to satisfy the demands of modern luxury travellers.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel News Resource
OCTOBER 13, 2023
The refurbishment touched on all aspects of the hotel, including upgrades to public spaces, guest rooms, fitness center and meeting space. Additionally, the hotel refinished the exterior and signage and introduced new EV charging stations.
Webrezpro
OCTOBER 11, 2023
Guest post from Duve, a WebRezPro partner When it comes to running a successful hotel, providing an exceptional guest experience should always be a top priority. Happy guests are more likely to return and recommend your establishment to others, which can significantly boost your business.
Skift Blog
OCTOBER 7, 2023
Skift Take: China's travel recovery hasn't reached 2019 levels, but that's not far off. Favorite destination? Thailand.
Hotel Management
OCTOBER 8, 2023
Ennismore’s bohemian lifestyle brand Hyde is set to make its Australian debut next year with the opening of a transformed Perth CBD hotel in partnership with Ark Capital Partners and property development specialists Kyko Group, HM can exclusively reveal. Located on Pier Street, Hyde Perth will offer 120 stylish guest rooms – including 18 suites – ample social areas, two meetings and events spaces, a restaurant, and a bar that connects with a tropical-themed outdoor pool area to create a “playful
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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