Skift Blog
MAY 8, 2024
Skift Take: Despite risks from regulation and competition, there is a huge opportunity for Airbnb to expand further around the world beyond its five core markets. It's a big world out there.
Anthony Cole Training
MAY 10, 2024
In today’s world of banking and insurance, it is increasingly more difficult to get the attention of a prospective buyer after only a few outreach attempts. We are all busier than ever before with multi-media coming from every direction. So, how do you stay consistent (and persistent) in your outreach with a prospect while remaining sensitive to their daily lives and the distractions they face?
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Lodging
MAY 6, 2024
WASHINGTON—U.S. hotels added 1,200 jobs to their payrolls in April, according to the latest government data that shows employment in the industry is still far from pre-pandemic levels, reported the American Hotel & Lodging Association. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics. That’s 193,600 fewer workers in the industry than in February 2020, just before the pandemic hit.
Hotel Management
MAY 8, 2024
Peak industry body Accommodation Australia (AA) has raised concerns over cuts to Victoria’s tourism marketing budget, saying the move will impact visitation to the state and ‘sends the wrong message’ to hotel investors. AA said that Visit Victoria typically receives AU$32.5 million for marketing each year, but according to the State Budget, revealed on Tuesday May 7, this figure will be spread over four years.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Blog
MAY 5, 2024
Skift Take: Sarovar Hotels and Resorts is one of the fastest-growing hotel chains in India. It is now reviving its presence in Africa, where it has been witnessing strong traction post-Covid.
Social Hospitality
MAY 7, 2024
Voice search is changing how we find information. More than 50% of smartphone users now engage with voice search technology daily. This trend presents a challenge for businesses – how to stand out in voice search results? Voice Search Optimization is the solution. It tailors content to the conversational tone and phrasing of spoken queries. By optimizing for voice search, businesses can boost their visibility where more customers are looking—through their voice-activated devices.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
MAY 7, 2024
Erdi, a privately-owned collection of premium hotels and businesses, has launched a hospitality education arm, Erdi Academy, to support budding industry talent. Located at the Mercure Welcome Melbourne on Little Bourke Street and adjacent to sister-hotel, Pullman Melbourne City Centre, Erdi Academy operates within a working hotel environment, providing students with immersive experiences and practical learning on daily basis.
Skift Blog
MAY 8, 2024
Skift Take: Due to close proximity, the nations of Nepal, Sri Lanka, and Bhutan witness significant tourism from India. With preferences of Indian travelers changing, boutique properties are reaching out with diverse offerings to attract this tourism segment.
Hotel Financial Coach Blog
MAY 5, 2024
Hospitality Financial Leadership $600,000 Trash Can A 30-year hotel vet, David has seen everything, a lot of which he shares in his book, The Prosperous Hotelier. Susan and David talk about railroads, scams, and Russians. Susan’s Top Floor podcast is awesome. She asks the tough questions. What you’ll learn about in this episode: Why it is so important to ask questions How to get better at understanding the P&L What railroads have to do with luxury hotels How much time to spend on
Lodging
MAY 9, 2024
CHICAGO, Illinois—Hyatt Hotels Corporation reported first quarter 2024 results. Highlights include: Mark S. Hoplamazian, president and CEO of Hyatt, said, “The year is off to a great start with gross fee revenue reaching a record of $262 million in the quarter. Our pipeline also reached a new record, expanding 10 percent year-over-year to 129,000 rooms, and we realized net rooms growth of 5.5 percent.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Management
MAY 7, 2024
A major transformation of Sydney’s Coogee Bay Hotel has been given the green light by the Sydney Eastern City Planning Panel following more than four years of design, planning and discussions with council and community. Last week, the panel granted a Deferred Commencement Consent, which will allow works to begin once there has been resolution of a noise management plan with Randwick City Council.
Skift Blog
MAY 9, 2024
Skift Take: Federal agencies are currently investigating whether airlines have devalued frequent flyer miles to make it more difficult for consumers to redeem award tickets.
eHotelier
MAY 6, 2024
In the quest for a sustainable future, hotels play a pivotal role in setting a positive example for both guests and industry peers. By embracing energy-efficient technologies, reducing waste, conserving water, sourcing responsibly, engaging with communities, and adopting eco-friendly infrastructure, hotels can contribute significantly to global sustainability efforts.
Lodging
MAY 9, 2024
Booking.com reports that searches for accommodations by families for the summer travel season are already seeing an 8 percent increase as compared to last year, while flight searches globally are seeing an increase of 21 percent. These figures underscore an interest in travel this summer, as families look to make the most of the warmer months ahead.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Management
MAY 9, 2024
When it first debuted in mid-2019, the Santa Monica Proper Hotel quickly became one of the hottest hotels in Los Angeles and thanks to its brilliant style and hospitality, it’s remained incredibly popular since. Wayfarer checks in. Over the past seven years, the Proper Hotels brand has been setting benchmarks in the United States accommodation scene, particularly with its properties in California, headlined by one of our favourites in Santa Monica.
Skift Blog
MAY 8, 2024
Skift Take: Google has made frequent changes to its search results pages over the years, and Tripadvisor has often suffered as Google has its own competing businesses. Recent changes appear to have hit Tripadvisor particularly hard.
eHotelier
MAY 5, 2024
Ethical AI practices must be championed to promote a symbiotic relationship between humans and technology. In this era of technological advancement, the celebration of the 'human touch' becomes paramount, embodying progress with empathy and ensuring a harmonious integration of AI into the fabric of organizational culture.
Lodging
MAY 8, 2024
HOLLYWOOD, Florida—Hard Rock International announced the global launch of Unity by Hard Rock, a loyalty program that rewards members across Hard Rock’s portfolio of more than 200 locations including hotels, casinos, cafes, and Rock Shops around the world. The brand is celebrating how its guest offerings have “Come Together” under the loyalty program with Lionel Messi, Noah Kahan, John Legend; and Shakira.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Management
MAY 7, 2024
Melbourne Airport is set to welcome its first new-build internationally branded hotel in over 20 years with the official opening of the dual-branded Novotel and Ibis Styles Melbourne Airport on July 1. The AU$230 million project, located within walking distance of Terminal 4, is Victoria’s largest and most significant hotel development this year.
Skift Blog
MAY 10, 2024
Skift Take: As the U.S. enters its most expensive election cycle, tourism marketers are going to need to get creative to stay on top of the minds of targeted audiences.
Hotel Business
MAY 6, 2024
U.S. hotels added 1,200 jobs to their payrolls in April, according to the latest government data that shows employment in the industry is still far from pre-pandemic levels. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics. That’s 193,600 fewer workers in the industry than in February 2020, just before the pandemic hit.
Lodging
MAY 9, 2024
Sage Hospitality Group announced Justin Fowler as chief operating officer for Sage Restaurant Concepts, overseeing more than 50 restaurants, bars, cafes, and venues in the SCR portfolio. Hospitality Ventures Management Group announced the company has named Linda Philp as senior vice president and chief financial officer. She will be responsible for the company’s accounting, financial reporting, and risk management functions.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel Management
MAY 7, 2024
Walking through the site of the first Marriott hotel in Adelaide was one of those ‘full circle’ moments for Rajeev Menon, Marriott International’s President of Asia Pacific excluding Greater China (APEC), who, in the early days of his hospitality career, had worked in a buzzing hotel on the outskirts of the city. “I have always had a special spot for Adelaide, to be honest, because I worked here some 28 years ago,” Menon told HM in an exclusive interview at the soon-to-be-completed Adelaide Marr
Skift Blog
MAY 6, 2024
Skift Take: Spirit CEO Ted Christie had some choice words for the current state of the airline industry as the ultra-low-cost carrier reported a greater first-quarter loss.
STAAH
MAY 8, 2024
Mobile phones are everywhere, and travelers increasingly use them to book trips and stays. In fact, 54% of Expedia Group travelers are booking on mobile devices*. How can you help ensure their searches find you? We’ve made it easy to create and manage mobile promotions on Expedia Group directly from STAAH. How it works In STAAH, select the promotion you want to create and manage.
Lodging
MAY 8, 2024
CARLSBAD, California—Stone Yard, Inc. announced its design partnership with Roger Thomas and the launch of his eponymous collection. As the first collaboration between the interior designer and the California-based furnishings manufacturer, the Roger Thomas Collection at Stone Yard, Inc. reflects Thomas’ career in hospitality design and the brand’s manufacturing capabilities.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Management
MAY 7, 2024
Capella names SVP Sales and Marketing Capella Hotel Group has appointed Ivy Kwan as Senior Vice President of Sales and Marketing. In a career spanning over 30 years, Kwan has held leadership roles in award-winning hotels across Asia, including One&Only and Atlantis brands in the Asia-Pacific region, and a decade with The Ritz-Carlton Hotel Company.
Skift Blog
MAY 4, 2024
Skift Take: Dubai's floods seemed freakish. But the climate emergency could make weather more volatile in other places, too. Expect rising costs for insurance, disaster preparedness, and recovery.
eHotelier
MAY 7, 2024
Upselling add-ons like room upgrades, gym access, or additional extras like hampers will generate plenty of revenue for your hotel and typically require minimal costs.
Lodging
MAY 9, 2024
PLANO, Texas—Aimbridge Hospitality, a leading, global hotel management company and the world’s largest third-party hotel operator, today announced Eric B. Jacobs as its new Chief Global Growth Officer, effective June 2, 2024. Jacobs will sit on the organization’s executive leadership team and report directly to Craig S. Smith, Chief Executive Officer.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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