Anthony Cole Training

APRIL 1, 2021

Most salespeople are afraid of silence because they perceive it to be awkward or a sign that the prospect has mentally checked out. But that's simply not the case! It is critical that you let silence do some of the heavy lifting during your prospecting conversations.

Sales 314

Sales 314

A Sales Guy

MARCH 30, 2021

In celebration of over 50,000 copies of Gap Selling sold, I wanted to take a moment and highlight other books that influenced my perception or help expand on concepts within Gap Selling. Reading Gap Selling is a start to changing the way we sell, but the truth is, it is a sophisticated and inherently difficult sales approach. So with this in mind, the first book I recommend reading to continue your Gap Selling journey is my personal favorite sales book… Now, my favorite all-time sales book

Sales 166

Sales Sales Process Intent Closing 166

Social Tables

APRIL 1, 2021

Looking to create an event floor plan that’s aesthetically pleasing and makes it easier for people to collaborate with each other during a presentation? Then the U-shaped seating arrangement may be the best bet. Here’s everything you need to know about this seating arrangement type and how to get the most out of it. What is U-shaped seating? Yup, you guessed it: U-shaped seating, also commonly referred to as horseshoe seating, is seating that’s arranged in the shape of the letter 

Events 131

Events Hiring Accommodation Business 131

Experience Hotel

APRIL 2, 2021

C’est une erreur aujourd’hui courante : 95 % d’entre vous mélangent e-réputation et analyse de la satisfaction client ; j’ai moi-même pensé cela pendant des années. C’est en creusant le sujet que je me suis rendu compte que c’était une erreur monumentale. Depuis la nuit des temps, on nous répète qu’il faut un seul pourcentage pour suivre son taux de satisfaction : c’est faux !

Services 52

Services Market Marketing 52

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling