Revinate
DECEMBER 26, 2023
While the spotlight often shines on the front-facing aspects of hospitality, there’s an unsung hero that can play a pivotal role in your hotel’s success: the hotel reservation team. An effective hotel reservation team is a nexus, bringing together all of the intricate details necessary for a flawless guest experience. Your hotel reservation team’s expertise [.
Skift Blog
DECEMBER 25, 2023
Skift Take: The trend of themes in vacation rentals is niche, but popular — is it also a viable investment in the long-term?
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Anthony Cole Training
DECEMBER 28, 2023
As we head towards the New Year of 2024, with volatile world events all around us, it is a perfect time to think about and focus on what you can affect and act on, in your personal and professional life to improve your relationships and results. This idea of reviewing what you should keep doing, start doing, and stop doing is borrowed from a past client of ours so we must give them credit.
Lodging
DECEMBER 29, 2023
It may have taken a pandemic to really wake the lodging market—including investors, developers, and hoteliers, as well as their consumers—to the beauty of the extended-stay concept. Yet, as Matt McElhare, Senior Director, Extended Stay Brands at Choice Hotels International, explained, the extended-stay hotel segment was never a sleeping giant so much as a quiet but constant player in the brand mix of hotel companies.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Hotel Financial Coach Blog
DECEMBER 24, 2023
A Holiday Message From The Hotel Financial Coach From Johanne and I – We Are Wishing You and Yours a Safe and Happy Holiday Season A Prosperous New Year. Take Care of One Another! Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be […] The post A Holiday Message From The Hotel Financial Coach first appeared on Hotel Financial Coach.
Skift Blog
DECEMBER 26, 2023
Skift Take: After a volatile 2023, next year may see demand and supply back in balance.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Lodging
DECEMBER 27, 2023
Through the third quarter of 2023, the U.S. hotel industry showed some continuation of profitability trends as well as new developments in the data that aligned with the start of corporate travel season. Margins are being pressured. With the overall demand mix and topline performance normalizing, year-over-year growth rates are weakening. At the same time, expenses continue to grow with total operating expenses per available room (TOEPAR) increasing roughly 1 percent from month to month. […
Hotel Financial Coach Blog
DECEMBER 27, 2023
The Prosperous Hotelier The Numbers Are All Connected Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting […] The post The Prosperous Hotelier: The Numbers Are All Connected first appeared on Hotel Financial Coach.
Skift Blog
DECEMBER 24, 2023
Skift Take: For an events-led tourism destination like Singapore, the Taylor Swift concert has been music to the coffers, errr… ears!
Textedly
DECEMBER 26, 2023
SMS marketing is a quick, effective way for businesses to reach customers about promotions, offers and time-sensitive information – but, as with any business practice, it requires careful and intentional legal compliance.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Lodging
DECEMBER 28, 2023
The hospitality industry has always thrived on adaptability, and the realm of compliance is no exception. Amidst the ongoing evolution of regulations, one crucial development that hoteliers need to be well-versed in is the revised Form I-9 and its revamped verification process, published by USCIS (U.S. Citizenship and Immigration Services) this summer.
eTourism
DECEMBER 29, 2023
Finetuning your social media strategy for the coming year? We've rated the best social media platforms for your Queensland hotel this 2024, so you can focus on the best and ditch the rest.
Skift Blog
DECEMBER 28, 2023
Skift Take: Alaska may not be the sexiest carrier in North America, but its brand management and consistent execution across various customer touch points is a masterclass.
Demand Calendar
DECEMBER 28, 2023
I have read many predictions and trends for 2024. Most assume hotels will adapt as soon as they read or hear about the trend. That is very far from the truth. Most hotels will continue working as they did the previous year and are reluctant to change. In this blog post, I wanted to look at three predictable trends impacting hotels. Blog posts about trends tend to talk about the trend but do not give any advice to hotels.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Lodging
DECEMBER 26, 2023
While consumers’ interest in grab-and-go items rose with the COVID-19 pandemic, the trend has been in place for at least a decade as part of a shift toward less-structured eating behaviors. The change is most evident among younger generations. “While older generations are holding on to the traditional three-times-per-day meal pattern, younger generations are fueling the grab-and-go snacking lifestyle,” said Tina Griffin, manager of foodservice and lodging commercial strategy, Kellanova Away From
Hospitality Tech
DECEMBER 27, 2023
POS Software vendors recap their 2023 accomplishments, most innovative features.
Skift Blog
DECEMBER 27, 2023
Skift Take: Many of the loyalty program changes in 2024 are part of a continuing trend in the airline industry to reward customers who spend more.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Lodging
DECEMBER 26, 2023
NORTH BETHESDA, Maryland—Choice Hotels International, Inc. announced the groundbreaking of Everhome Suites Cheyenne, slated to open by the end of 2024. The four-story, 114-room property in Cheyenne, Wyoming, is being developed by HighSide Companies. At the crossroads of two major interstate highways, the Everhome Suites Cheyenne will be near the Francis Warren Air Force Base and the Downtown Cheyenne Historic District.
Social Tables
DECEMBER 28, 2023
In the fast-paced world of event planning, seizing the attention of your attendees requires more than just an ordinary venue—it demands an experience that transcends the mundane. Enter: stadium events, where the grandeur of these iconic venues becomes the canvas for unforgettable gatherings. Navigating the current economy is a whirlwind, leaving little time for meaningful connections between real people.
Skift Blog
DECEMBER 28, 2023
Skift Take: The junk fee issue isn't new – but the fight against them is getting more intense.
Hotel News Resource
DECEMBER 28, 2023
As anticipated ahead of the holidays, U.S. hotel performance fell from the previous week, according to CoStarÕs latest data through 23 December. CoStar is a leading provider of online real estate marketplaces, information and analytics in the property markets.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Lodging
DECEMBER 29, 2023
SOUTH LAKE TAHOE, California—Margaritaville Resort Lake Tahoe is open in South Lake Tahoe, California, marking the newest addition to the Margaritaville portfolio and the brand’s first ski destination resort. Amidst the Sierra Nevada mountains, the 399-suite property stands as an all-suite resort. “We’re thrilled to officially open our doors and introduce the Margaritaville lifestyle to the South Lake Tahoe community as well as visitors to our beautiful destination,” said Bob Jensch, managing di
Hotel Designs
DECEMBER 29, 2023
Hotel Designs Editor checks in: the hotel openings to watch in 2024 Editor checks in: the hotel openings to watch in 2024 As we prepare to round-off 2023 in style, Hamish Kilburn, Editor of Hotel Designs, has this year’s final words, picking out which hotel openings in 2024 should be on your radar… We love looking ahead here at Hotel Designs; exploring emerging trends – think gamechanging next-gen hotel concepts like disappearing beds – and understanding ‘what’s next̵
Skift Blog
DECEMBER 29, 2023
Skift Take: The travel industry faces several challenges entering the new year, and here's a list of the biggest ones it faces on its ongoing road to a full recovery.
Hotelogix
DECEMBER 25, 2023
A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel. It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks. There is more to it. Hotel PMS System, or hotel management software, is crucial for generating more revenue.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Lodging
DECEMBER 29, 2023
FAIRPORT, New York—The Woodcliff Hotel & Spa in New York’s Finger Lakes announces the completion of its multi-million dollar renovation of the hotel, spa, and restaurant. Celebrating its 20th anniversary in 2024, the spa has become a destination for both locals and visitors seeking a place to renew mind, body, and spirit. “The decision for this ambitious expansion was rooted in our unwavering commitment to enhancing our guests’ experiences.
MEWS
DECEMBER 28, 2023
Guest-centric hotels focus on tailoring their services to adjust to the needs and desires of their guests. It's not just about being more competitive; it's about knowing your guests and designing the services they want. By placing the guest at the center of everything you do, you're more likely to attract and keep them long after their first stay. Want to learn how to build a guest-centric hotel?
Skift Blog
DECEMBER 23, 2023
Skift Take: You can imagine one major security lapse putting pressure on the gutting of self-screening. On the other hand, TSA manual screening has been rife with miscues, as well.
Hotel Designs
DECEMBER 28, 2023
Hotel Designs IHG’s first conversion Holiday Inn Express hotel in Germany opens IHG’s first conversion Holiday Inn Express hotel in Germany opens IHG Hotels & Resorts opens Holiday Inn Express Dresden Zentrum in the heart of the German city… IHG Hotels & Resorts , which has 95 open hotels in Germany, with a further 14 in the pipeline, has opened Holiday Inn Express Dresden Zentrum – its first together with ownership group LRO Hospitality, and its first in Continental Eu
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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