Skift Blog
JUNE 29, 2023
Skift Take: Maybe hotels should focus first on the basics, like getting on the cloud and ditching cable TV. But having fun products like robots is, at the very least, good for marketing.
Anthony Cole Training
JUNE 30, 2023
How should you coach your salespeople on how to respond to rate reduction requests from clients? Share this article or the information you've learned from it with them. These three immutable truths will help guide them to the best response.
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Hotel Management
JUNE 28, 2023
Marriott International is investing in hospitality education and developing its teams of the future with the launch of an apprenticeship-style program through the International College of Management Sydney (ICMS). The four-year hotel degree program will give hospitality students from ICMS the opportunity to work at numerous Marriott properties, and each year a High School graduate will be offered a spot on the program.
Lodging
JUNE 29, 2023
The bleisure travel trend, the new normal and updated technology were major points of emphasis during the opening panel discussion at the inaugural Hospitality Show in Las Vegas as executives discussed how today’s customers are changing and expectations have shifted. John Murray, president/CEO, Sonesta International Hotels; Leslie Hale, president/CEO, RLJ Lodging Trust; and Jay Caiafa, COO, IHG, discussed the aforementioned topics and more during a panel entitled “The Demand Generation: Asking F
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Blog
JUNE 30, 2023
Skift Take: There are so many ways travel could benefit from generative AI, but there's a lot of data cleanup and investment that needs to happen first.
Are Morch
JUNE 26, 2023
Introduction Travelers today may use a wide range of online resources to help them with their hotel booking process thanks to the development of the internet. Google stands out as a trustworthy and practical platform that streamlines the procedure from beginning to end among these providers. You can easily find, compare, and book hotels that […] The post The Ultimate Guide to Using Google for Hotel Bookings appeared first on Are Morch, Digital Transformation Coach.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Lodging
JUNE 30, 2023
With hotel technology serving as a linchpin, The Hospitality Show yesterday concluded its inaugural event, which reportedly drew an estimated 3,500 attendees from various facets of the industry. The technology focus was underscored by a panel discussion entitled “Hospitality CIOs Meet Their Customers,” during which executives from brands and a major third-party operator assessed the artificial intelligence (AI) revolution within hotels and shared their respective strategies going forward.
Skift Blog
JUNE 29, 2023
Skift Take: The 24 weekly commercial flights between the U.S. and China, compared to an estimated 350 flights before the pandemic, speak volumes about the relations between the two countries.
Hotel Financial Coach Blog
JUNE 28, 2023
Click on image to learn more The Prosperous Hotelier Book – Designed With Six Sections To Deepen Your Learning and Enhance Your Understanding Purchase on Amazon in paperback, hardcover or Kindle format at [link] Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below.
Hotel Management
JUNE 27, 2023
Singapore Airlines has been named World’s Best Airline in the 2023 Skytrax World Airline Awards, the fifth time it has won this prestigious accolade. Singapore Airlines took the top spot in four categories at this year’s Skytrax awards, including Best First Class Airline, Best First Class Comfort Amenities, and Best Airline in Asia. Singapore Airlines’ low-cost subsidiary Scoot was named Best Long Haul Low-cost Airline and ranked second in the World’s Best Low-cost Airlines category.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Lodging
JUNE 26, 2023
PHILADELPHIA – Real estate and hospitality management company HHM Hotels announced Echelon Luxury & Lifestyle, a new business division formed to support independent owners and investors in driving maximum revenue, value, and optimal profitability for independent and independent-inspired brands. Echelon aims to leverage consumer insights and preferences to deliver best-in-class service while creating guest loyalty, in turn, allowing for the highest-possible margins for owners.
Skift Blog
JUNE 25, 2023
Skift Take: Already on vacation? Catch up on what happened with Booking, Tripadvisor, Google, Hopper, and more this week.
Hotel Financial Coach Blog
JUNE 25, 2023
Click on image to learn more Hospitality Financial Leadership – Every Line Needs an Owner Purchase on Amazon in paperback, hardcover or Kindle format PURCHASE HERE Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel Accounting Policy Manuals Hotel Asset Management Program Strategic Hosp
Hotel Management
JUNE 27, 2023
Global hospitality group Accor is anticipating 2023 RevPAR growth of 15-20% on last year and has unveiled an EBITDA target of between €920 million and €960 million. Speaking at a Capital Markets Day, held at the Group’s head office on Tuesday, Accor Chairman and Chief Executive Officer, Sébastien Bazin, said the business is taking advantage of the strengths of the two new divisions created in January 2023.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Lodging
JUNE 30, 2023
LAS VEGAS—The American Hotel & Lodging Association announced its 2023 General Managers of the Year, TechOvation, and Technology Acceleration Award winners during presentations at The Hospitality Show at The Venetian Resort Las Vegas. AHLA’s 2023 General Managers of the Year are: General managers received their awards during the General Managers Summit at The Hospitality Show.
Skift Blog
JUNE 25, 2023
Skift Take: In what might seem like a much-needed relief to end long visa delays, how efficiently backlogs are cleared remains to be seen.
eHotelier
JUNE 28, 2023
3 reasons why successful teams earn your trust - Insights When you are confident in your team and communicate the operational needs clearly, they will do their best to serve the customer as expected.
Hotel Management
JUNE 29, 2023
Australia’s boutique hotel market is booming amid increased demand for unique and personalised stays. According to a new report by CBRE Viewpoint, “the tables have turned” on the boutique sector which had previously stuggled to match the high performance of the traditional ‘big box’ offering. CBRE’s market analysis found that boutique properties have outperformed ‘big box’ international hotels on occupancy levels, Average Daily Rate (ADR) and Revenue Per Available Room (RevPar)
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Lodging
JUNE 30, 2023
BETHESDA, Maryland—Curator Hotel & Resort Collection announced that it has surpassed 100 member hotels and resorts. The milestone comes two years after the company’s launch. “We are thrilled to have reached this major milestone,” said Jennifer Barnwell, president of Curator Hotel & Resort Collection. “It is a testament to the wide array of benefits and services Curator provides to our independent hotel and resort members.
Skift Blog
JUNE 27, 2023
Skift Take: Advanced AI is expected to allow travel companies to provide a higher level of personalization than ever, and there's big value in that.
eHotelier
JUNE 29, 2023
Having a strong online presence is essential for the success of a business. A well-designed and optimized hotel website can significantly boost direct conversions. It can also help establish a direct connection with potential guests.
Hotel Management
JUNE 29, 2023
The search is on to uncover the best people and properties in the business of accommodation in the 2023 HM Awards. Nominations for the 2023 HM Awards for Hotel and Accommodation Excellence, presented by Sealy Posturepedic, open on Saturday July 1, 2023. Submit a nomination for the 2023 HM Awards here. Over the next two months, before nominations close on August 30, you will have the opportunity to put forward your best properties, teams and individuals across the Australia, New Zealand and South
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Lodging
JUNE 29, 2023
Stonebridge added Jim Sega as senior vice president of operations. Sega will be lead and develop Stonebridge’s hotel management, sales, marketing, and revenue management teams and grow the company’s management platform through new management agreements, mergers and acquisitions, and hotel acquisitions. He most recently served as chief operating officer for Up & Away Adventure.
Skift Blog
JUNE 29, 2023
Skift Take: In the face of escalating tourism competition across Southeast Asia, Philippines is diving headfirst into the notion that love is what makes the world go around. The archipelago is wholeheartedly capitalizing on this powerful sentiment to propel its tourism sector to new heights.
eHotelier
JUNE 25, 2023
Whether it’s a leisurely drive through scenic landscapes or a chauffeured tour of a new city, luxury ground transportation transforms ordinary journeys into extraordinary adventures, leaving guests with cherished memories that they will fondly recall for years to come.
Hotel Management
JUNE 27, 2023
It’s time to hold your tiny traveller closer, VANITY GROUP has introduced its Little Luxuries: Hotel Amenities for Kids Collections. Specially designed for little guests with big expectations all around the world, VANITY GROUP continues to solidify itself as a world leader in luxury guest cosmetics. The VANITY GROUP beauty parade extends joy to the entire family with two exclusive collections to select from by Australian owned personal care brand, APPELLES and Italian made skincare by Cocci Nell
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Lodging
JUNE 29, 2023
SAN FRANCISCO—Duetto has reported an increase in hotel revenue tech investment in the first half of 2023, as hoteliers continue to look for ways to improve revenue and drive team efficiencies. The cloud-based software provider had a 30 percent increase in business in the first half of 2023, compared to new hotel subscriptions in H1 2022. “What is most impressive about our growth is that it has remained sustainable throughout the challenges of recent years. […] The post Duetto Reports Hotel
Skift Blog
JUNE 30, 2023
Skift Take: Scapia is offering a lot of travel rewards for its credit card users, while Utu wants to modernize tax-free shopping.
Hotel News Resource
JUNE 26, 2023
The UK is poised for a modest economic upturn due to lower energy prices, government support measures, and a robust labor market. However, trade prospects may remain lacklustre due to the sluggish economies of major trading partners.
Hotel Management
JUNE 27, 2023
Opportunities abound in hotel development across the Asia Pacific with many groups reporting strong interest in white-label management and franchising partnerships. Here, Wyndham Hotels and Resorts, Vice President of Business Development SEAPR, Matt Holmes, discusses the challenges and opportunities in the market. Persistent interest rate hikes have a knock-on effect on the construction of new hotels as cost of debt for hotel developers and would-be buyers has increased significantly.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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