Lodging
JUNE 26, 2024
HITEC 2024 is taking place this week in Charlotte, North Carolina, and as can be expected, AI is well represented among the session topics. Several breakouts focused on navigating the many applications of the technology in the hospitality industry. Exploring an especially topical use of AI, “Labor Challenges Weighing You Down? Consider Digital Workers!
Skift Blog
JUNE 26, 2024
Skift Take: Two tourism powerhouses, two economic giants, two of the world's most populous countries — and yet, not a single direct flight between India and China.
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Anthony Cole Training
JUNE 28, 2024
Some of your salespeople are selling as expected… and some of them are not. If we buy into the theories of Italian economist, Pareto, then we buy into the concept that 80% of the effects come from 20% of the causes. This application of Pareto Principle can help to answer the question: Why Are Your Sales People Not Selling as Expected?
Hotel Management
JUNE 24, 2024
Vivid Sydney provided a welcome winter boost for city hotels in its 14 th year, with the festival drawing thousands of visitors to the CBD and experiencing its largest opening night on record. Throughout the event, which ran from May 24 through to June 15, occupancy rates stayed strong despite unfavourable weather conditions, with hotels reporting 75% occupancy on weeknights and up to 90% on weekends.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Skift Blog
JUNE 25, 2024
Skift Take: Oslo doesn't take the typical smiling local approach in its new tourism ad. It instead uses dry Nordic humor to promote Oslo's unique appeal.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
JUNE 25, 2024
Marriott International is set to bring a Luxury Collection resort to the Gold Coast after signing an agreement with Makris Group to develop a new-build hotel. The 122-key Marina Mirage Gold Coast, a Luxury Collection Resort, which is scheduled to open in 2027, will be positioned withing the Marina Mirage mixed-use precinct and is expected to feature a signature restaurant, expansive function and event spaces, a rooftop bar and pool, jacuzzi, garden, wellness, beauty centre and a day spa.
Lodging
JUNE 25, 2024
Amadeus detailed plans to incorporate Gen AI into a new chatbot for its business intelligence suite, debuting with Agency360+. The Amadeus Advisor chatbot by Azure OpenAI Service builds on the partnership between the two technology companies to foster collaboration across the travel industry. In addition to being able to access the travel agency and corporate booking data available in Agency360+, hoteliers can use Amadeus Advisor to enter data requests and receive answers in natural language. [&
Skift Blog
JUNE 28, 2024
Skift Take: David Woolenberg, the CEO of Duetto, gave his first media interview to Skift following his company's sale announcement on Thursday.
Social Hospitality
JUNE 24, 2024
It’s vital to keep up with current social media trends. In addition to things like niche platforms and personalization, another trend that might impact your social media strategy is regular algorithm changes. These updates can significantly impact how your followers share and view content. This, in turn, affects your engagement, reach, and overall effectiveness on various platforms.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Hotel Management
JUNE 25, 2024
Sustainable luxury resort operator, Soneva, is harnessing the power or renewable and solar energy for greener operations at its properties in the Maldives. Soneva Fushi in the Baa Atoll and Soneva Jani in the Noonu Atoll are targeting close to 50% of their energy needs to be generated from photovoltaic (PV) sources in 2024, thanks to the addition of new PV installations, marking a major increase from around 12% at Soneva Fushi previously.
Lodging
JUNE 28, 2024
Located in San Diego’s Gaslamp Quarter, Omni San Diego Hotel announced the completion of a top-to-bottom renovation. This includes a redesigned poolside experience, two new food and beverage concepts, refreshed meeting and event spaces, and reimagined lobby and guestrooms. The hotel is located near landmarks such as Petco Park, Little Italy, San Diego’s Convention Center, and Seaport Village.
Skift Blog
JUNE 28, 2024
Skift Take: European airlines have delayed hundreds of flights due to air traffic control restrictions caused by severe weather in the region.
eHotelier
JUNE 25, 2024
New research sheds light on understanding what travellers want from 5-star hotels in terms of benefits and sustainability.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Management
JUNE 25, 2024
A $3.2 million resort refurbishment project is underway at Club Wyndham Coffs Harbour with its new look rooms set to be revealed at the end of August. All 60 rooms – a mix of 1-, 2-, and 3-bedroom standard, deluxe, grand, and presidential apartments – are set to be completely renovated with new wood-look vinyl flooring, fresh carpets, shower screens, furnishings, and artwork to be added.
Lodging
JUNE 27, 2024
CHICAGO—Hyatt Hotels Corporation announced the expansion of Hyatt’s brand presence in New Orleans with Maison Métier (formerly Maison de la Luz) and The Barnett (formerly Ace Hotel New Orleans), which have joined the Hyatt portfolio as affiliated hotels. The hotels are expected to join Hyatt’s Independent Collection of brands and participate in the World of Hyatt loyalty program this year.
Skift Blog
JUNE 25, 2024
Skift Take: As the UAE and Saudi Arabia continue their mega-projects, we look at Oman's 'calmer' approach to tourism.
Hotel Business
JUNE 28, 2024
In the hospitality industry, maintaining a pristine reputation is paramount. One of the most insidious threats to a hotel’s brand image is the presence of bed bugs. These tiny pests not only cause distress but also have profound psychological effects on your guests. Unfortunately, guests associate bed bug activity with a lack of cleanliness at your establishment.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Management
JUNE 27, 2024
Kerry Williams has seen first-hand the barriers that people with disability face when accommodation providers are not properly informed about varying accessibility needs. It was on a trip to Tasmania with her late mother, who had Multiple Sclerosis, when yet another accessibility issue cropped up, that she knew she needed to take action. They had checked into their accommodation to find that there was a step in the shower – something that would prevent her mother from being able to access it – w
Lodging
JUNE 27, 2024
Two dynamic presenters welcomed attendees to HITEC 2024 during the general session on Tuesday morning. Glenn Haussman, host of the No Vacancy News podcast, and Anthony Melchiorri, president, Argeo Hospitality and LODGING columnist, could have focused on any number of tech trends impacting hotel operations, from AI to the cloud. But they chose to tackle the more philosophical issue of how technological advancement relates to human nature, and many useful insights were shared.
Skift Blog
JUNE 26, 2024
Skift Take: A new survey by GetYourGuide found that 70% of respondents have a plan to book a guided tour in the next year.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel Management
JUNE 27, 2024
In HM ‘s 2024-2025 Hotel Development Outlook, Accor Chief Development Officer, Pacific, Lindsay Leeser, discusses traveller appetite for unique and authentic stays as boutique boom continues. As we approach the mid-point of 2024, the hotel development landscape is brimming with opportunities. With a growing demand for accommodation, increasing tourism, and evolving traveller preferences, developers have a unique opportunity to create properties that cater to the needs of modern travellers.
Lodging
JUNE 24, 2024
DALLAS—DerbySoft, a leader in high-performance distribution services, announced a new partnership with IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, that strategically provides operational and revenue-enhancing benefits for hotels of all types. This partnership integrates IDeaS’ G3 Revenue Management System (RMS) with Property Connector, DerbySoft’s Digital Distribution System, providing connectivity services to indi
Skift Blog
JUNE 25, 2024
Skift Take: This isn't the first time Amazon has tried to bring voice-activated bookings to hotels. But in a collaboration with Viator, guests will be able to book over 300,000 travel experiences directly from their rooms.
Hotel Business
JUNE 25, 2024
With ongoing credit market dislocations, Peachtree Group originated a $40-million retroactive CPACE loan to BLG San Diego LLC for its recently opened 147-room AC Hotel San Diego Downtown Gaslamp Quarter. The Commercial Property Assessed Clean Energy (CPACE) financing was amortized more than 30 years and required no payment for a year, followed by five years of interest-only payments.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Management
JUNE 27, 2024
All Nippon Airways (ANA), Japan’s largest and 5-Star airline for 11 consecutive years, will offer complimentary ANA Wi-Fi Service for its Business Class passengers on international flights beginning this Northern Summer. ANA’s Premium Economy and Economy Class passengers will also have access to complimentary texting with ANA’s Wi-Fi Service on international flights by the end of March 2025.
Skift Blog
JUNE 23, 2024
Skift Take: Those with $50 million in the bank aren't average, so it follows that neither are their vacations. In other words, Fitzgerald had it right: The very rich are different from you and me. — bt@skift.
STAAH
JUNE 27, 2024
Meet Subhransu, a seasoned professional with over 14 years of experience in the hospitality technology industry, who has continually evolved in various roles, each enriching his career journey. A Bit About Subhransu’s Career Journey: Subhransu began his professional journey as a Front Office Executive for a hotel chain. This foundational role provided him with firsthand experience in guest services and hotel operations.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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