Sat.Apr 06, 2024 - Fri.Apr 12, 2024

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Sustainable advantage: How renewable energy is transforming the hospitality industry

eHotelier

The more renewable energy is integrated into the hospitality industry, the better understanding industry professionals will have of the impact it makes on ROE and the environment. Innovations will continue to develop as the importance of renewable energy in hospitality is realized.

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How Remote Workers Are Reshaping Corporate Travel Policies

Skift Blog

Skift Take: Business travel by remote and hybrid workers has presented new complexities for corporate travel managers, and costs are just one issue.

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50+ Hotel Management Companies to Know in 2024

Lodging

The U.S. hospitality industry has made significant strides within the past year, and the pace only continues to grow despite challenges. The AHLA recently predicted the demand for hotel jobs will outpace overall market job growth over the next five years, but at the same time, two-thirds of hotels are still experiencing staffing shortages. CBRE reported that the commercial real estate lending market demonstrated signs of stabilization at the end of 2023 even though transaction […] The post

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Melbourne Vibes: TFE opens Docklands hotel and Flinders’ Street rooftop bar

Hotel Management

Vibe Hotel Melbourne Docklands has begun welcoming guests following its official opening on Monday April 8. The 273-room hotel, formerly Four Points by Sheraton, is owned by MA Financial Group and operated by TFE Hotels. TFE Hotels’ Group Chief Operating Officer, Chris Sedgwick; Senior Director of Operations ANZ, Tish Nyar; and Regional General Manager VIC, Stephen Moore, joined Hotel General Manager, Nigel Maxey, for the opening celebrations.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Elevate Your Hotel Business: Innovative Promotion Ideas for 2024

Are Morch

As the hotel business continues to evolve, hoteliers face the ongoing challenge of capturing the attention of potential guests and enticing them to choose their property over competitors. In the dynamic landscape of 2024, hotels need to adopt innovative promotion strategies that not only attract guests but also enhance their overall experience. This article explores […] The post Elevate Your Hotel Business: Innovative Promotion Ideas for 2024 appeared first on Are Morch, Digital Transforma

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IHG Hotels Partners with Google to Build AI Trip Planner

Skift Blog

Skift Take: IHG Hotels & Resorts sees a future in helping travelers plan their entire trip, not just where to stay.

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Key appointments: 25hours Sydney, Langham Hospitality Group, Marriott International and more

Hotel Management

25hours Sydney names General Manager Australia’s first 25hours hotel, which is scheduled to open in the first quarter of 2025, has appointed Silvia Kypriotis as its General Manager. Kypriotis brings over 20 years of hotel industry experience, having started her career with Stamford Hotels and Resorts and worked across various managerial positions within hotel operations at Accor.

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What is Instagram SEO? 4 Tips for Enhanced Visibility

Social Hospitality

In the social media marketing world, keeping up with ever-evolving trends is crucial for businesses trying to connect with their desired audiences. With over 1 billion active users, Instagram is a leading platform for brands to promote their products and services. However, in this busy environment of captivating visuals and engaging content, standing out requires more than just compelling posts—it requires strategic optimization through Instagram SEO.

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Boeing Whistleblower Claims Company Took Shortcuts to Make the 787 and 777

Skift Blog

Skift Take: A Boeing engineer alleged he saw “people jumping on pieces of the airplane” when manufacturing the 787, making it prone to defects.

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2024 Outlook: Profit Trends Should Stabilize, Despite Lingering Challenges

Lodging

While there are still many unknowns regarding the economy, STR’s data points to further stabilization for the U.S. hotel industry. Aligned with record highs in ADR and RevPAR, total revenues and profits were strong in 2023, well above 2022 and only slightly below 2019 levels. Total revenue per available room (TRevPAR) grew by 10 percent compared to 2022, and with a more normalized growth rate in total expenses per available room (up only $13 in […] The post 2024 Outlook: Profit Trend

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Winning formula: judges share top tips as hotel design awards deadline nears

Hotel Management

There are just a few days left to enter the 2024 Australasia-Pacific Hotel Design Awards, with entries closing on Friday April 12, 2024. Enter your hotel project now. Exceptional new-build hotels, impressive conversion projects and stellar refurbishments – completed and opened in 2023 – from across Australia, New Zealand and the South Pacific will be recognised this year.

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How Digitization is Revolutionizing Communication in Emerging Markets

Social Hospitality

Introduction to Digitization in Emerging Markets The wave of digitization has swept across the globe, significantly altering how we communicate, especially in emerging markets. These regions have shown remarkable adaptability in embracing digital technologies, leading to societal and economic transformation. Digitization has catalyzed change, providing unprecedented opportunities in regions previously underserved by traditional communication methods.

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The Keys to Luxury: Michelin Debuts New Rating System For France’s Finest Hotels

Skift Blog

Skift Take: Michelin’s new Key ranking system is out in full force with 189 French hotels receiving an honor.

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Kimpton Las Mercedes to Serve as Brand’s First Hotel in the Dominican Republic

Lodging

ATLANTA—Kimpton Hotels & Restaurants, part of IHG Hotels & Resorts’ luxury and lifestyle portfolio, announced it will open a new boutique hotel in Santo Domingo. Marking the brand’s first property in the Dominican Republic, Kimpton Las Mercedes will complement its surroundings while serving as an exploration point. The hotel is poised to open in the summer of 2024.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Exclusive: Travel and Leisure Co ‘laser focused’ on entering new countries and markets this year

Hotel Management

In the 22nd edition of the HM Industry Leaders Forum, HM invited leading hoteliers, tourism professionals and suppliers across Asia Pacific and the world to their insights into the hotel landscape and their outlook for the year ahead. Here, Travel and Leisure Co. President and Managing Director, International Operations, Barry Robinson, reflects on a “tremendous” year and reveals plans to enhance and grow the company’s resort portfolio and geographic reach in 2024.

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Six winning strategies to increase direct bookings

eHotelier

Implementing effective strategies to increase direct bookings is essential for maximizing revenue, enhancing guest relationships, and maintaining control over the booking process.

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Viator Chief Resigns: Big Change at Tripadvisor’s Travel Experience Brand

Skift Blog

Skift Take: Ben Drew took over Tripadvisor's Viator brand right as the pandemic began and helped guide the online travel seller into its first-ever profits. His departure comes at a pivotal time for the brand as it faces heavier competition.

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BWH Hotels Shares Eco-Conscious Brand Partnerships

Lodging

PHOENIX, Arizona—BWH Hotels introduced new eco-conscious brand partnerships while continuing to encourage individual properties to prioritize localized sustainability efforts in their respective markets. Coming into 2024, BWH Hotels announced it would be working with Tesla to install electric vehicle charging stations at properties throughout North America, with installation beginning this year, and plans to expand internationally.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Exclusive: Swiss-Belhotel International Group is in ‘an acquisition mood’

Hotel Management

I n the 22nd edition of the HM Industry Leaders Forum, HM invited leading hoteliers, tourism professionals and suppliers across Asia Pacific and the world to their insights into the hotel landscape and their outlook for the year ahead. Here, Swiss-Belhotel International Chairman and President, Gavin Faull, reflects on a period of expansion and new initiatives at the global hospitality company, and highlights the importance of investing in people to rise to future challenges.

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Twenty Four Seven Hotels adds digital tipping

Hotel Business

Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., has partnered with Shiny, a digital tipping platform, to provide services for more than 450 associates across its 30 hotel portfolio. The service is available across multiple hotel departments, including housekeeping.

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Employee Wellness Is a Growing Priority in Business Travel

Skift Blog

Skift Take: Employee wellness had often been an afterthought prior to the pandemic, but more companies are devoting resources to prevent staff from burnout during their work trips.

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Caption by Hyatt Chattanooga Breaks Ground

Lodging

CHICAGO—Hyatt Hotels Corporation celebrated the groundbreaking of Caption by Hyatt Chattanooga in Tennessee, set to open in early 2026. Developed by 3H Group Inc. under a franchise agreement with Hyatt, the hotel in Chattanooga will combine the design and comfort of an upscale, lifestyle hotel with the self-activation capabilities of a select-service property.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Fiji Airways, with Wayfarer broadcast onboard, wins Best Inflight Entertainment in South Pacific

Hotel Management

Fiji Airways has taken out the Airline Passenger Experience Association’s (APEX) Best in Entertainment award for the top inflight entertainment offering in the South Pacific. The carrier, which broadcasts Wayfarer episodes inflight, also took out the APEX Award in 2023 and it comes at an exciting time for the boutique airline which recently took delivery of two more Airbus A350-900 aircraft. “We are immensely proud to receive these prestigious awards, which are a testament to the tir

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Bed Bug Population Booms as Travel Season Looms

Hotel Business

Earlier this year, Orkin’s annual list of the “50 Worst American Cities for Bed Bugs” was released. While the order of the cities may slightly shift each year, one fact remains constant: these bugs aren’t going anywhere. In fact, they are increasing, and not merely in urban areas. Suburban and rural America are also becoming homes for the pests as their relentless march continues.

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United Delays Launch of Two International Routes Amid FAA Audit

Skift Blog

Skift Take: The decision to cancel a major transatlantic route launch with just a few weeks' notice will not have been taken lightly by the airline.

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Aligned Hospitality Management Adds The M Solvang to Portfolio

Lodging

PHOENIX, Arizona—Aligned Hospitality Management continued its growth by adding The M Solvang to its portfolio. This marks the company’s 25th property and its inaugural venture into the diverse California market. In recent years, Aligned Hospitality Management’s expansion has been marked by acquisitions and diversification into new markets. The M Solvang joins a lineup of boutique properties in Aligned’s portfolio, including The Tuxon in Tucson, Arizona; The Alice in Tucson, Arizona; and Th

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Over 150 global speakers to take to the stage at AHICE Asia Pacific

Hotel Management

With less than three weeks to go to the 15th edition of the Asia Pacific Hotel Industry Conference and Exhibition (AHICE APAC), all eyes are on Adelaide as top hotel executives from around the globe prepare to jet in for the largest and most influential hotel conference across Asia Pacific. Taking place at the Adelaide Oval on May 1-2, this year’s event is set to draw over 1200 delegates, over 500 companies, and more than 150 global speakers.

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In defense of tradition: Why hotels should resist the urge to change

eHotelier

The future of hospitality lies not in abandoning its roots in pursuit of novelty but in deepening its commitment to the principles that have always defined it: warmth, welcome, and a dedication to the well-being of every guest.

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Are Millennials the Happiest Timeshare Owners? 

Skift Blog

Skift Take: Travel remains a top spending priority among younger travelers. We spoke with two millennial travelers to unpack the benefits of vacation ownership and learn why they consider timeshare the best way to enjoy multiple resort vacations a year.

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In Conversation With Mitch Patel: New AHLA Vice Chair Supports Agenda for 2024 and Beyond

Lodging

Mitch Patel, president and CEO of Chattanooga, Tennessee-based Vision Hospitality Group, recently spoke with LODGING regarding his goals as AHLA vice chair, current challenges and positive aspects of the lodging landscape, and his outlook for the industry. What initially attracted you to the hospitality industry? My parents came to this great country with little in their pockets, trying to pursue the American Dream.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i