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Most of the companies and salespeople we work with must do outbound lead generation and relationship building, and many do not have the luxury of filling their sales pipeline with inbound leads. Like most things, if you have a plan and stick to it, outbound selling will be more effective.
Skift Take: Travalyst's challenge in hospitality will be in trying to make itself a leader in sustainability measurement. This will be a tougher sell than flights.
CHICAGO—Hyatt Hotels Corporation continued the expansion of luxury and lifestyle hotels with a development pipeline of more than 20 recent and planned openings across the United States, Canada, Mexico, Latin America, and the Caribbean through 2025. This planned growth will expand Hyatt’s brand footprint in several new regional markets. Since 2017, Hyatt has doubled its number of luxury rooms, tripled its number of resort rooms, and quintupled its number of lifestyle rooms globally.
TFE Hotels has signed a multi-property management agreement with New Zealand’s Heritage Hotels, which will see half of the Heritage portfolio refurbished and rebranded under the Adina and Rendezvous brands. TFE Hotels CEO Antony Ritch made the announcement on stage at the third annual AHICE Aotearoa conference at the Te Pae Conference Centre Christchurch on Thursday morning.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
The rise of social search has become impossible to ignore, particularly on platforms like TikTok, Pinterest, and Instagram. For hoteliers and marketing professionals in the hospitality industry, adapting to this change is not just beneficial; it’s essential. We’ve witnessed the transformative power of social media in the hospitality sector.
Skift Take: If you thought Etihad’s recent growth was running out of steam, think again. Speaking exclusively to Skift, the airline’s CCO revealed that further big changes are coming in 2025.
FLORENCE, South Carolina—Raines partnered with the City of York, South Carolina, to accelerate the economic expansion of York’s downtown. The agreed-upon economic development project will introduce a lodging market to the area. This will boost future economic growth and job creation and increase tourism in the region. “The City of York is excited about this substantial investment downtown, which aligns with the community’s continued progress, optimism, and opportunities,” said Dalton
FLORENCE, South Carolina—Raines partnered with the City of York, South Carolina, to accelerate the economic expansion of York’s downtown. The agreed-upon economic development project will introduce a lodging market to the area. This will boost future economic growth and job creation and increase tourism in the region. “The City of York is excited about this substantial investment downtown, which aligns with the community’s continued progress, optimism, and opportunities,” said Dalton
Hyatt Hotels Corporation is set to bring its luxury lifestyle brand Andaz to Australia in a collaboration with one of Australia’s largest integrated multi-tower resorts, The Star Gold Coast. Under an agreement with Destination Gold Coast Consortium – a joint venture between parent company, The Star Entertainment Group, and its two partners, Far East Consortium and Chow Tai Fook Enterprises – Andaz Gold Coast will form part of the exclusive mixed-use development.
When you’re managing a construction team, you have so much on your plate that hurdles and obstructions to the regular running of things can seem more disastrous than they initially appear. These kinds of hold-ups can cause more problems, set you back against deadlines, and even cost you money. Therefore, having ways of countering the […] The post Keeping the Construction Process Unimpeded appeared first on Are Morch, Digital Transformation Coach.
Skift Take: GetYourGuide faces ongoing protests from World Animal Protection over alleged animal exploitation in its listed activities, such as elephant rides. The online travel agency maintains it enforces its responsible tourism guidelines.
The reputation of Stonebridge Companies as a prominent hotel operator has no doubt been “rock solid” over the past 30-plus years, but new President/CEO Rob Smith expects to build even further on that foundation with a strong emphasis on the third-party management side of the business. Smith—a hospitality industry veteran with nearly 30 years of experience, including his most recent position as division president with Aimbridge Hospitality—took over the reins of the company in July, […] The
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Over 550 key hotel executives, owners and suppliers were in attendance for the third annual AHICE Aotearoa, which took place in Christchurch for the first time, at the Te Pae Convention Centre. In his opening address, AHICE Group President James Wilkinson, highlighted the economic impact of the event on the city. “We’re very proud of the economic contribution to the city that this event will have,” he said.
In the ever-evolving landscape of digital marketing, the hotel industry finds itself at a crossroads. While embracing the digital revolution, many hoteliers have fallen into a trap that threatens to undermine their marketing efforts; an obsessive focus on individual channel return on ad spend (ROAS). This fixation, while seemingly logical, is creating a significant disconnect The post The Myopic Pursuit of Channel ROAS: How to Avoid this Hotel Industry Pitfall appeared first on Revfine.com.
NEW DELHI and DALLAS—Oravel Stays, the parent company of the global travel technology company OYO, announced that it has agreed to acquire G6 Hospitality, the parent company of the Motel 6 and Studio 6 brands, from Blackstone Real Estate for $525 million, in an all-cash transaction. OYO has expanded its footprint in the United States since its launch in the region in 2019 and currently operates over 320 hotels across 35 states.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Over 500 hotel industry leaders have gathered at the Te Pae Christchurch Convention Centre for the third annual AHICE Aotearoa, hosted by HM Magazine and Hotel Council Aotearoa. Taking place over two days, Wednesday 25 and Thursday 26 September, AHICE Aotearoa will delve into New Zealand’s hotel landscape in a host of informative presentations, panel discussions and Q&A sessions with key leaders.
Rising costs, changing booking trends, good leaders, and even the weather…are just some of the things that have influenced the performance of hotels so far this year. So what are hoteliers doing to remain competitive in this climate, and what opportunities and challenges are they facing in the road ahead?
Skift Take: Tripadvisor's challenge is that it is no big deal these days to see a static image of someone who wrote a hotel or experiences review. Many people are accustomed to scrolling TikTok instead.
NORTH BETHESDA, Maryland—Choice Hotels International, Inc. opened 17 MainStay Suites and Suburban Studios between January 1 and September 17, 2024. Breaking into the markets of Las Vegas, Nevada (with a second hotel opening later this month); Moreno Valley, California; and Orlando and Tampa, Florida; 16 of the 17 hotels opened across the two brands are conversions, with the average length of time between contract signing and doors opening around 120 days.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
In recent years, the makeover of the Anantara Veli Maldives Resort has been so magnificent, you could be mistaken for thinking you’ve arrived at a brand-new hotel. Here, the hospitality, style and experience are so good, you’ll want to book your next trip before you depart. To find out why, James Wilkinson checks in and catches up with Anantara Veli Maldives Resort and Complex General Manager, Michael Parker.
Online reviews on platforms like Google and TripAdvisor play a critical role in your hotel’s success. They are more than just feedback—they impact your reputation, ranking, and bottom line. Positive reviews translate into more bookings, higher occupancy rates, and long-term guest loyalty. So how can you improve your hotel’s Google and TripAdvisor reviews?
The pandemic effectively increased sanitization awareness in the hospitality industry, with guests becoming more attuned to antivirus, antimicrobial, and hypoallergenic treatments and features in their lodging spaces. One example is air filtration. “People always knew that better air quality must be better for you, but they didn’t really understand filtration.
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Accor is bolstering its presence in Singapore with the signing of two new-build properties, featuring three of its major brands. Under an agreement with its long-standing partners, Fragrance Group Limited and Global Premium Hotels Limited, both owned by Koh Wee Meng, Accor will introduce the largest Mövenpick hotel in Asia Pacific, the first Mövenpick Living in Singapore, and a Handwritten Collection hotel.
Hotel Designs GROHE to open its first UK Specification Hub GROHE to open its first UK Specification Hub GROHE has announced its plans to open its first UK Specification Hub at the iconic Business Design Centre in Islington, London. Here’s what we know… Set to open by the end of 2024, GROHE will join a number of renowned names in design and interiors at the exhibition centre.
Skift Take: Airbnb CEO Brian Chesky gave a talk that led to some controversy in Silicon Valley. He clarified his thoughts in one area and doubled down in another.
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STAAH, New Zealand’s leading hospitality solutions provider renowned for transforming hotel operations in India and around the globe, has successfully concluded another remarkable edition of its flagship event, ‘The Big Connect,’ in Mumbai. In collaboration with Booking.com and WebBeds , this premier hospi-tech networking event attracted over 400 industry experts and innovators to the iconic Sahara Star Hotel.
WASHINGTON—The U.S. hotel industry reported positive year-over-year comparisons, according to CoStar’s latest data through Sept. 21, 2024. U.S. Hotel PerformanceSeptember 15-21, 2024 Percentage change from comparable week in 2023:Occupancy: 68.9 percent (up 0.5 percent)ADR: $168.80 (up 2.0 percent)RevPAR: $116.22 (up 2.5 percent) Among the Top 25 Markets, Houston saw the highest year-over-year lift in occupancy (up 10.7 percent to 69.0 percent).
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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