Sat.Sep 10, 2022 - Fri.Sep 16, 2022

article thumbnail

The Power of Open-Ended Questions in Sales & Sales Management

Anthony Cole Training

Conversation is much more pleasant than interrogation. This is important for an effective coach to remember because after two or three questions, a salesperson is going to feel like they are being attacked. This is also true for prospects.

Sales 294
article thumbnail

How To Improve Your Hotels Brand Awareness

Are Morch

As a business, brand awareness is one of the most important endeavors that you could. The post How To Improve Your Hotels Brand Awareness appeared first on Are Morch, Digital Transformation Coach.

Branding 246
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Use Social Media to Manage Your Online Presence

Social Hospitality

The role of social media in managing your online reputation is increasingly important. As more and more people turn to social media to share their thoughts and opinions, it’s vital to have a strong presence on these channels. By being aware of social media’s role in reputation management , you can take steps to protect your image and maintain an excellent public persona.

article thumbnail

Best Ways to Promote Your Hotel

Hotelogix

Hotels 96
article thumbnail

Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

article thumbnail

The hospitality industry: Your complete guide

SiteMinder

A hotel business is built around hospitality, and generally spans across several sectors of the hospitality industry. Like all industries, the key to being successful starts with knowing the industry inside out. From industry fundamentals to the latest technology, trends and tips, here we run through everything you need to know about the hospitality industry today – all from your unique perspective as a hotelier.

article thumbnail

6 Brilliant Video Marketing Ideas For Hotels

Are Morch

Since the dawn of time, hotels have been trying to convince customers to visit them. The post 6 Brilliant Video Marketing Ideas For Hotels appeared first on Are Morch, Digital Transformation Coach.

Marketing 130

More Trending

article thumbnail

Simple Ways to Attract Direct Bookings

Hotelogix

article thumbnail

Hotel SWOT analysis: Your full guide

SiteMinder

Strategic decision-making is crucial for hotels to continue growing. If you are wondering where to start, look no further than the traditional SWOT analysis for hotels: this tool is key to understanding your business, relative to the competition. Performing a SWOT analysis focuses your attention beyond immediate needs and enables you to take strategic action for your hotel business.

Hotels 91
article thumbnail

Top Places to Visit in the US This Winter

Hospitality Taskforce

Winter is the perfect time for leisure travel. From skiing to snowmobiling to sitting in front of a crackling fire watching the flakes fall, your cup of hot chocolate runneth over. But with so many places to go, how do you choose the right location? It really comes down to what you’re after. While some people can’t wait to dive into winter activities, others would rather trade their ski poles for hiking poles.

Casinos 52
article thumbnail

Luxury UK travel site, Offpeakluxury, plugs into STAAH

STAAH

Independent luxury hotels in UK and Ireland that use STAAH technology to link them to online hotel booking sites around the world now have a new avenue to attract guests with Offpeakluxury.com now connecting to STAAH. Established in 2003, Offpeakluxury represents more than 200 carefully selected luxury British and Irish hotels and handling tens of thousands of bookings.

Travel 80
article thumbnail

How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

article thumbnail

Travel Trends to Adopt for Maximum Business Growth

Hotelogix

article thumbnail

SiteMinder continues to expand growth horizons with appointment of new independent non-executive director

SiteMinder

Sydney, Australia – SiteMinder (ASX:SDR), the world’s leading open hotel commerce platform, today announces the appointment of data-analytics software entrepreneur Dean Stoecker as an independent non-executive director of the Board, effective 15 September 2022. An established leader in technology, Dean co-founded software giant Alteryx (NYSE:AYX) in 1997, a company specialising in automating analytics, which today plays a key role in making data-driven tools accessible at all levels of

article thumbnail

3 outils pour récupérer les adresses e-mails clients

Experience Hotel

Comment récupérer les adresses e-mails de vos clients ? Élément majeur de votre base de données client, connaître les e-mails clients vous permet de garder le contact avec eux même après leur départ. Vous pouvez ainsi leur faire des suggestions pour qu’ils reviennent dans votre entreprise, leur proposer à la vente des services ou produits supplémentaires pour augmenter votre prix moyen, etc.

OTA 52
article thumbnail

10 Common Pitfalls of Loyalty Programs for Independent Hotels

Trivago

A hotel loyalty program can boost the number of nights booked by almost 50%—if it’s a good one. The post 10 Common Pitfalls of Loyalty Programs for Independent Hotels appeared first on trivago Business Blog.

Hotels 52
article thumbnail

Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

article thumbnail

Now Hiring: Mid-Senior Graphic Designer

Inn Sight

This role is best suited to a strong mid-weight who is looking to take the next step in their career, or a senior designer who is looking to get more team management under their belt. A great opportunity to work with some fantastic young designers, form a solid design team, and produce some great design work.

Hiring 52
article thumbnail

Hotel SOPs: Tips and examples to create your standard operating procedures

SiteMinder

When quality, safety and consistency are at stake, hoteliers around the world turn to standard operating procedures (SOPs). It is a term that refers to more than a checklist of items but relies on careful consideration and training to achieve the desired outcome in the world of hospitality. This blog explores how to build and successfully incorporate SOPs in your hotel operations, including best practices.

article thumbnail

Bookassist Joins IGHP in Poland

Bookassist

We are proud to announce that Bookassist has joined IGHP, The Chamber of Commerce of the Polish Hotel Industry. A member of HOTREC since 2015, the chamber represents and advocates for hotels and industry providers across Poland. Polish hotels that are IGHP members can now access the extensive expertise that Bookassist brings to help them to increase their profitability.

article thumbnail

Google Ads Strategy – Strengthen it 3 Ways!

All Things Hospitality

Get better results than ever with these Google Ads Strategy tips Advertise on a platform where there are over 259 million unique visitors, 4.8 billion daily interactions, and over 5 billion search queries a day. There is no denying that you can reach your goals with a strong Google Ad strategy. Optimizing your Google Ads campaigns are key to a high return on investment (ROI); however, this takes time and resources.

article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Hotel & Resort Renovation Strategies | Hotel Marketing

Belza

Hotel & Resort Renovation Strategies | Hotel Marketing

article thumbnail

Hotel room types: A complete guide

SiteMinder

Modern hotels are set up to welcome a wide variety of guests, from couples to families, business travellers and groups. This is reflected in hotel booking options, which provide for the differing needs of guests by offering a range of room types. Single, double, queen, suite? The options available to provide guests with an experience that matches their needs go well beyond this list.

Hotels 72
article thumbnail

How to Increase Guest Satisfaction in Hotels

Gourmet Marketing Hotel

People get pickier when it comes to staying at a hotel. Hoteliers need to re-evaluate and improve their business regularly for better guest satisfaction.

Hotels 19
article thumbnail

Do you know your marketing objectives?

All Things Hospitality

Become a pro at understanding marketing objectives to make more informed decisions for your business. Having a well-thought marketing strategy is vital for any business. Technology has dramatically changed the marketing landscape. It can sometimes be hard to discern where to focus your attention and funds with new avenues emerging. Understanding your marketing strategy starts with understanding your objective.

article thumbnail

New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

article thumbnail

SiteMinder Partner of the Year Awards 2022: Judges announced

SiteMinder

Fresh off a rousing success in 2021, SiteMinder’s Partner of the Year Awards are back bigger and better in 2022. The latest exciting development is the announcement of this year’s judges, who will be overseeing the four awards on offer in the Excellence category. Let’s get to know them…. Table of contents. SiteMinder Partner of the Year Awards 2022 Judges.

article thumbnail

Content marketing for hotels: Full guide with tips and examples

SiteMinder

Content marketing may seem like a buzzword, but in fact it should be a crucial part of every hotel’s marketing strategy. Content rules the internet and, nowadays, the majority of your guests are researching and booking their travel online. To catch their eye and keep up with the competition, you need to deliver top quality content consistently. This blog will tell you everything you need to know about mastering content marketing at your hotel.