Skift Blog
MARCH 26, 2025
Skift Take: In the competitive hotel market, commission yields quietly shape profits, and small percentage shifts can mean big revenue swings. In Europe, higher proportions of independent hotels and third-party booking transactions require nuanced strategy and sharp data analysis for optimizing revenue from hotel room sales.
Hotel Business
MARCH 27, 2025
Almost seven in 10 travelers across generations (69%) look forward to business tripsbut there are clear generational differences, according to new research by Ipsos UK and American Express Global Business Travel. The Meet Tomorrows Business Travelers report used representative samples of more than 1,800 business travelers in the U.S. and U.K. to better understand the needs of business travelers and explore how people really feel about traveling for work.
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SiteMinder
MARCH 23, 2025
Bangkok, Thailand Thailands Songkran festival has cemented itself as a drawcard for international travellers, with overseas guests now accounting for 86% of scheduled hotel check-ins between 10-17 April. The figure represents a 15 percentage point increase from actual check-ins during the same period last year, reports SiteMinder, the worlds leading hotel distribution and revenue platform.
Hotelogix
MARCH 27, 2025
In today’s fast-paced hospitality world, a clunky Property Management System (PMS) can quietly kill hotel operations. From constant staff training to frequent operational errors and guest dissatisfaction, poor PMS UX (User Experience) bleeds time, money, and morale. Research reveals that 38% of hotel staff have quit roles due to frustrating PMS interfaces—a costly consequence that hotels can no longer afford.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
STAAH
MARCH 25, 2025
The hospitality industry is evolving, with sustainability taking center stage. Todays travelers are more eco-conscious, seeking accommodations that reflect their values. As hoteliers, investing in green practices is not just about reducing environmental impact; its also a strategic move to attract and retain guests who prioritize sustainability. According to a recent Booking.com survey, 56% of travelers now seek accommodations that embrace eco-friendly practices, and nearly 67% value comfort, st
Hotel Business
MARCH 27, 2025
By Mark Bedard Anyone who has lived through a late hotel arrival with an early wake-up call the next morning knows how much Indoor Air Quality (IAQ) can affect your sleep experience. In fact, a J.D. Power study revealed guests who experienced better-than-expected sleep reported satisfaction scores 114 points higher (on a 1,000-point scale) than those with average sleep experiences.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
SiteMinder
MARCH 24, 2025
What is Visito? Visito is a conversational AI platform designed specifically for the hospitality industry. It helps properties engage with guests across popular messaging channels like WhatsApp, Instagram, and SMS. With Visito, properties can automate over 90% of incoming guest questions, improving guest satisfaction while reducing staff workload. Hotels in over 15 countries already use Visito, supporting guests from more than 140 countries worldwide.
Lodging
MARCH 27, 2025
ARLINGTON, VirginiaThe U.S. hotel industry reported positive year-over-year comparisons, according to CoStars latest data through March 22, 2025. U.S. Hotel PerformanceMarch 16-22, 2025Percentage change from comparable week in 2024Occupancy: 66 percent (up 1 percent)ADR: $165.48 (up 1.8 percent)RevPAR: $109.22 (up 2.8 percent) Among the Top 25 Markets, Anaheim saw the highest occupancy lift (up 15.5 percent to 83.8 percent).
Hotel Business
MARCH 27, 2025
Each year, Mit Shah, founder/CEO, Noble Investment Group , sits down with a hospitality executive for a conversation about their career during the Bharat Shah Leadership Speaker Series at the Hunter Hotel Investment Conference. This year, he spoke with Jim Risoleo , CEO, Host Hotels & Resorts , about his career path, which was anything but a straight road.
Hotel Management
MARCH 27, 2025
The Tasman, a Luxury Collection Hotel, Hobart has launched a collection of exclusive excursions to give guests access to unique local experiences. Known as The Keys, these experiences have been orchestrated by The Tasmans Les Clefs dOr Golden Keys Concierge in partnership with local operators. One of the luxuries of travel is its transformative nature it has the capacity to widen perspective, spark connection (and reconnection), or catalyse personal growth, said The Tasman General Manager, Caro
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Are Morch
MARCH 27, 2025
Connection, experience, and reputation are all important in the travel and hospitality sector, and social media has a big effect on them. In 2025, the fight for attention on social media is fiercer than ever. Travelers no longer rely entirely on word-of-mouth; they use social media to research locations, read reviews, and book accommodations. A […] The post The Best Social Media Strategies for Travel and Hospitality Brands in 2025 appeared first on Are Morch, Digital Transformation Coach.
Lodging
MARCH 28, 2025
Whether its rising through the executive ranks within franchise companies or management firms, or entering the hotel ownership arena, women executives are standing tall these days, poised to make a more meaningful impact as lodging industry decision-makers. Several women weighed in not only on their hospitality career journeys but also on how they see the industry from a diversity perspective and what else can be done to further advance diversity and inclusion.
Hotel Business
MARCH 26, 2025
Marriott International Inc. has entered into a strategic agreement with technology company PathSpot Technologies Inc., the creator of a real-time hygiene management and digital kitchen system that protects against the threat and spread of illness with a handwashing validation system and equipment monitoring technology. As the worlds leading global hospitality company with more than 10,000 food and beverage operations, $7 billion in sales and 53 Michelin stars across more than 30 leading brands g
Anthony Cole Training
MARCH 28, 2025
There are several components to being a good sales coach. Often, sales coaches do not understand the difference between holding people accountable to the sales activities (e.g. the numbers like prospecting dials) versus technique mastery (or how the activities are being executed). Here, you will focus on the technique of consistent sales coaching, not on holding people accountable to their numbers.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Hotel Management
MARCH 27, 2025
Minor Hotels is gearing up for an anticipated boom in franchising in Australasia with the signing of its fifth franchised hotel in Australia and the appointment of a regional Director of Franchising. Oaks Redcliffe Mon Komo Suites, on Brisbanes north side, joins Minor Hotels Australasian franchise portfolio which includes recently franchised properties Oaks Toowoomba Hotel, Oaks Townsville Metropole Hotel, Oaks Melbourne on William Suites, as well as the soon-to-open Avani Mooloolaba Beach Hotel
Lodging
MARCH 27, 2025
NEW YORKLoews Hotels unveiled Freshly Rooted by Loews Hotels, a culinary program that brings sustainability to the forefront of its food and beverage offerings. Loews properties will serve hand-crafted salads made from locally sourced ingredients, implementing the brand’s commitment to responsible sourcing, supporting local farms, and providing guests with dishes rooted in regional agriculture.
Hotel Business
MARCH 26, 2025
By Ryan Bosch Ask any hotel developer today, and youll hear the same thing: the market is tough. Capital is scarce, construction costs are high, labor is tight and interest rates remain stubbornly elevated. With yields compressed and underwriting more difficult, its no wonder most developers have hit pause and are waiting for better conditions. But there are signs of movement.
Demand Calendar
MARCH 27, 2025
To strengthen margins, hotels should look to successful upselling models. Airlines excel by getting people on board and systematically offering additional products and serviceseverything from baggage and seat selection to onboard meals. In contrast to a flight of hours, hotels welcome guests for days but remain surprisingly passive when suggesting upgrades or enhancements.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Designs
MARCH 27, 2025
Hotel Designs Rubra designing immersive dining on Punta Mita Rubra designing immersive dining on Punta Mita Located on Mexicos Pacific coast, Rubra is a restaurant designed by Ana Paula de Alba and Ignacio Urquiza for chef Daniela Soto-Innes. We take a sneak peak inside, and find out a bit more about the details behind the design… Rubra is located on the Punta Mita peninsula , at one end of Banderas Bay.
Textedly
MARCH 27, 2025
Theres no getting around it: Online reviews matter. When buyers seek new products, service providers, or goods, one of the most important factors influencing their purchasing decision is reviews from other customers. In fact, over 98% of consumers feel that reviews are an essential resource when making a purchase. And its inevitable that your business will eventually receive a negative review (or two).
Hotelogix
MARCH 23, 2025
As a hotelier, you're likely aware that effectively managing event spaces, such as conference halls and banquet rooms, can significantly boost your hotel's revenue. Yes, optimized banquet space management contributes around 15% to 20% of total earnings. But have you been able to get it right? If not, this blog will guide you on achieving this through digitization with the right solutions.
Hotel Management
MARCH 27, 2025
Design Inn Symposium will pull back the curtain on several of Australias top hotel openings of 2025 and beyond, including the Australian debut of two major global brands. Taking place on Tuesday May 6 at Hilton Adelaide, Design Inn Symposium will offer delegates an exclusive in-depth look into key projects including 1 Hotel Melbourne, Mondrian Gold Coast, The Eve Hotel Sydney, Adelaide Marriott, and the just-announced InterContinental Barossa Resort and Spa, presented by the acclaimed architects
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Hotel Designs
MARCH 28, 2025
Hotel Designs The Social Hub breathes new life into Romes San Lorenzo district The Social Hub breathes new life into Romes San Lorenzo district The Social Hub marks the next step in its growth across Europe with the opening of a highly anticipated fourth Italian hotel in Romes trendy San Lorenzo district… The new complex from The Social Hub the result of its 114 million regeneration-focused project features a lifestyle hotel with a stunning public park, coworking & event spaces, rest
Lodging
MARCH 24, 2025
In todays current economic environment, your procurement strategy could make or break your business. Having worked for a number of years in procurement with hospitality operators, I have seen what it takes to enhance profitability by leveraging cost control best practices when it comes to buying. A well-optimized procurement strategy reduces waste, improves efficiency, and ensures that you get the best value for every dollar spent.
Hotel Business
MARCH 26, 2025
Hilton has signed a branding and management agreement with Wine Country Hospitality Partners LLCa partnership between Mark Harmon, Robert Radovan and Tim Sparapanifor the new-build Waldorf Astoria Texas Hill Country and Waldorf Astoria Residences Texas Hill Country in Fredericksburg, TX, marking the brand’s debut in the Lone Star State. Expected to open in 2027, the luxury resort, to be managed by Hilton, will feature 60 hotel guestrooms and suites, 37 branded multi-bedroom resort villas e
The Hotels Network Blog
MARCH 28, 2025
Creating powerful and engaging messages for your hotels website shouldnt be challenging. Thats why were on a mission to automate all of those time-consuming tasks, starting with message creation! Our AI-powered content recommendation system, Superpilot, now creates ready-to-go customized message templates for each individual hotel property to help you launch powerful campaigns in just a few clicks.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Designs
MARCH 27, 2025
Hotel Designs Six Senses Comporta unveils masterplan for new resort, spa and branded residences Six Senses Comporta unveils masterplan for new resort, spa and branded residences Stripped-back yet refined, within striking distance of Lisbon yet a world away Six Senses Comporta will be one of a few hand-picked communities brought to life in this natural haven on Portugals Blue Coast… Slated to open in 2028, Six Senses Comporta will be part of the new Pinheirinho coastal estate, many years i
Hotelier Magazine
MARCH 27, 2025
NORTH BETHESDA, Md. Choice Hotels International, Inc. is introducing new, value engineering prototypes for Comfort and Country Inn & Suites by Radisson that will provide more revenue driving spaces for owners within the same footprint and achieve a 10 to 15-per-cent reduction in construction costs. Additionally, the brand identities for both Comfort and Country Inn & Suites have been sharpened to create even more distinction with the marketplace for travellers.
Hotel Business
MARCH 26, 2025
Women have long played a vital role in the hospitality industry, contributing to its growth, innovation and success. From front-line guest services to executive leadership, women bring creativity, empathy and a strong work ethic that enhance the overall guest experience. (Id call them our superpowers!) Their ability to create welcoming and inclusive environments makes them invaluable in an industry that thrives on customer satisfaction and personal connection.
SiteMinder
MARCH 25, 2025
What is hotel keyless entry? Hotel keyless entry systems let guests unlock their rooms without using a traditional key card. Instead, access is granted through technology like mobile apps, Bluetooth, QR codes, or biometric recognition. The goal? To make check-in smoother, enhance security, and offer a more modern, convenient stay. There are a few common types of keyless entry in hotels.
Speaker: Lauren Fernandez - CEO & Founder, Full Course
Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i
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