eHotelier
OCTOBER 17, 2023
By understanding the motivations behind reviews and actively seeking guest feedback, you can motivate your guests to share their positive experiences online, ultimately boosting your bookings.
Hotel Financial Coach Blog
OCTOBER 18, 2023
The Prosperous Hotelier Book Interview with Bruce Jordan Bruce Jordan AKA “The Michael Jordan of Hotels” – In This No Holds Barred Interview Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line […] The post The Prosperous Hotelier Book Interview with Bruce Jordan first appeared on Hotel Financial Coach.
Lodging
OCTOBER 19, 2023
While today’s hotel guests largely use electronic access cards to enter assigned guestrooms, hundreds to thousands of mechanical keys are essentially used daily on hotel properties. Housekeeping staff use keys for access to guestrooms to perform job duties. Hotel security, maintenance staff, and hired contractors also use keys for access to equipment, maintenance, supply rooms, fleet vehicles, and guestroom emergencies.
Skift Blog
OCTOBER 20, 2023
Skift Take: The market is skeptical that Choice's hostile takeover bid for Wyndham will be successful. The Skift Travel 200 sheds light on the hotel sector and the thinking behind this offer.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
eHotelier
OCTOBER 18, 2023
The psychology of colour significantly impacts how guests perceive the world of hotel design. Each colour, when skillfully blended, can evoke strong feelings, create moods, and leave an enduring impression.
Hotel Business
OCTOBER 18, 2023
The third quarter of this year shows the top 25 U.S. markets have recovered 99.1% for group business compared to the same time in 2019, according to the Hospitality Group and Business Performance Index from Knowland and Amadeus. Group bookings are calculated using occupancy and average daily rate (ADR.) The index combines event data from Knowland with hotel booking data from Amadeus to give both individual and aggregate views of the key drivers of hotel performance and is updated on a quarterly
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Skift Blog
OCTOBER 20, 2023
Skift Take: The Chinese traveler's slow return continues to impact global travel. But adventure tourism operators are optimistic they'll be parachuting into newly opened group travel countries like Australia.
Hotelier Magazine
OCTOBER 20, 2023
VANCOUVER — The Westin Bayshore, Vancouver has won the Best Prime Location Award in Canada in the 2023 Haute Grandeur Global Hotel Awards. What was once the Bayshore Inn opened in 1961 on the west edge of Vancouver’s downtown harbour, close to the city’s famed Stanley Park. It was acquired by Westin Hotels in 1981 and was extensively renovated and re-developed in 2015.
Hotel Business
OCTOBER 17, 2023
Choice Hotels International Inc. has revealed a proposal to acquire all the outstanding shares of Wyndham Hotels & Resorts Inc. at a price of $90 per share, payable in a mix of cash and stock. Wyndham has ended months-long negotiations with the company. Under Choice’s proposal, the $90 per share to be received by Wyndham shareholders would consist of $49.50 in cash and 0.324 shares of Choice common stock for each Wyndham share they own.
eHotelier
OCTOBER 19, 2023
Guests are willing to pay extra for some form of guarantee that they will get a good night’s sleep. This is a huge opportunity for hotels to boost rate and carve out new product categories.
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Skift Blog
OCTOBER 20, 2023
Skift Take: Embrace the future of aviation through insights, innovation, and exploration of future trends during this year's Skift Aviation Forum. You won't want to miss this jam-packed event.
Lodging
OCTOBER 19, 2023
NEWTON, Massachusetts—Sonesta International Hotels Corporation announced the grand openings of four new Sonesta Simply Suites locations: “The addition of four new Sonesta Simply Suites hotels in four new destinations underscores the demand for extended stay hotel options,” said Keith Pierce, EVP and president franchise and development, Sonesta. “With these hotels, Sonesta has opened over 20 hotels this year.
Hotel Business
OCTOBER 19, 2023
As 2023 enters its final months and 2024 optimistically appears on the horizon, numbness and detachment loom as a result of the perma-crisis, including increased cost-of-living and climate change concerns. People around the world have emotionally checked out of the news agenda and events at home in order to take a much-needed breather. Whereas in years past travel has been a means to escape life, Booking.com has released research that shows that travel is life in 2024 with more than three quarte
eHotelier
OCTOBER 15, 2023
Data is essential for hospitality success. It improves decision-making, designs personalized packages, refines marketing, and enhances customer service. Here's how a hotel CRM can centralize data for optimal use.
Advertiser: ALHI
Escape into a world of luxury and dive into the future of tech, fun takes on the American pastime, and many inspirational individuals. With engaging reports on fashion, food, travel, finance, sports, and more, download now and enjoy the read!
Skift Blog
OCTOBER 16, 2023
Skift Take: Dubai's grand plan to convert tourists into residents has worked, at least on the Russians. Russia travel into Dubai is slowing down for the first time in months.
Lodging
OCTOBER 19, 2023
Today’s traveler has an abundance of lodging choices. With customer loyalty playing an integral role in a hotel’s operations, getting it right can mean all the difference, especially for smaller, boutique brands. When successful, a loyalty program can bring a steady source of referrals, continued stays, and increased spending at the property over time, among other advantages.
Hotel Designs
OCTOBER 19, 2023
Hotel Designs In the factory with: Gessi, the jewellers of private wellness In the factory with: Gessi, the jewellers of private wellness Hamish Kilburn, Editor of Hotel Designs , spent 48 hours with Gessi, in Milan and its headquarters at the foot of the Italian Alps, and now doesn’t see the brand as a bathroom manufacturer at all… The bathroom and wellness industry has been saturated with innovation, practical solutions and competition for quite some time.
Hospitality Net
OCTOBER 18, 2023
Los Angeles, CA (October 19, 2023) - INTELITY®, provider of hospitality’s leading guest experience and staff management platform, announced it has been recognized as the Best Guest Experience & Staff Management Platform in the U.S. by the 2023 LUXlife Hospitality Awards. This is the second year in a row that INTELITY has earned high recognition from the LUXlife Hospitality Awards program.
Speaker: Lissa Bowen - Chief People + Culture Officer, Full Course Executive Director, Full Course Foundation
Employee burnout is a pervasive issue in the fast-paced and demanding restaurant industry, resulting in decreased productivity, high turnover rates, and compromised mental well-being. Effectively addressing this challenge requires a comprehensive approach that combines conventional management techniques, insights from neuroscience, and stress management strategies.
Skift Blog
OCTOBER 16, 2023
Skift Take: Hilton will simplify its process for booking small events and meetings, too. All told, it's a promising sign that hoteliers are finally taking the pain points of small and medium-sized businesses seriously.
Hotel Business
OCTOBER 20, 2023
IHG reported an increase of 10.5% in RevPAR versus 2022 in its third-quarter results. The Americas saw a 4.1% increase, with a 15.9% increase for EMEAA 15.9% and 43.2% increase for Greater China. Other highlights include: Q3 group RevPAR +12.8% vs 2019, with Americas +13.8%, EMEAA +17.5% and Greater China +9.3% Average daily rate +4.1% vs 2022, +14.8% vs 2019; occupancy +4.1%pts vs 2022, (1.3)%pts vs 2019 Gross system size growth +6.2% YOY, +3.1% YTD; opened 7.7k rooms (50 hotels) in Q3, similar
Hotel News Resource
OCTOBER 17, 2023
Article - San Diego's Hotel Del Coronado Announces $160 Million Restoration - Represents Final Phase of Blackstone Real EstateÂs More Than $550 Million Investment in the Property
Hotel Management
OCTOBER 19, 2023
Jessica Mellor named CEO of The Star Gold Coast The Star Entertainment Group has promoted The Star Gold Coast Chief Operating Officer Jessica Mellor to the position of CEO at the Gold Coast operation. The move is part of an organisational restructure that will see the creation of property-based Operational Business Units in Brisbane, the Gold Coast and Sydney, each of which will be led by a property-based CEO who will report directly to Group CEO and Managing Director, Robbie Cooke.
Advertiser: ZoomInfo
In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.
Skift Blog
OCTOBER 15, 2023
Skift Take: In September, Bob van den Oord became CEO of Langham, a luxury hotel group. In his first interview in the role, he talks about the group's multi-brand strategy to double its property count.
Hospitality Net
OCTOBER 20, 2023
Pacific Hotel Austin LLC today announced the opening of Cambria Hotel Austin Downtown, a new downtown upscale hotel at 68 East Avenue adjacent to the Rainey Street Historic District. Pacific Hotel Austin developed and owns the property, which is managed by Azul Hospitality Group. The hotel is now accepting reservations and will open its doors to the public on October 19.
Hotel News Resource
OCTOBER 20, 2023
This trend follows the trend of commercial strategy accelerating, because it is the internal and external collaboration that must evolve. HSMAI Revenue Optimization Conference was co-located with the Marketing Conference, showcasing the convergence happening within the industry as companies work to optimize revenues. There is a need for a shared vision and the issues, players, responsibilities, and resources must be defined.
Hotel Management
OCTOBER 19, 2023
BWH Hotels has opened 45 new properties globally in the third quarter, expanding its portfolio throughout key markets in Asia, Europe, North America and South America. The group’s expansive growth of its 19 distinctive brands sees the addition of a range of offerings from luxury to premium economy accommodations, with its Best Western brand continuing to grow from strength to strength.
Advertiser: ZoomInfo
Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.
Skift Blog
OCTOBER 18, 2023
Skift Take: We web scraped 5,000 hotels across Google to understand the current state of the wider distribution landscape. We found that Google's actions are allowing small OTAs, new entrants and direct sites to compete head-on with the legacy players. Could this mean the end of the duopolistic power long-held by Booking and Expedia?
Hotel Designs
OCTOBER 20, 2023
Hotel Designs Northern Lights flicks the switch on timeless lighting at The OWO Northern Lights flicks the switch on timeless lighting at The OWO Leaders in bespoke artisan lighting, Northern Lights reveals its considered approach to developing its bespoke lighting solutions for such an iconic venue… Hailed as one of the most eagerly anticipated hotel openings of the last decade, Raffles London at The OWO remains a talking point across the industry, as it emerges from its phenomenal six-ye
Hospitality Net
OCTOBER 20, 2023
Busy hotel housekeepers need the right tools to deliver on your hotel’s brand promise because what they do day in and day out directly impacts your guest experience. That’s where tools like MOP 2.0, the industry-leading housekeeping and maintenance mobile app from Visual Matrix, prove to be invaluable for a hotel’s operation.
Hotel News Resource
OCTOBER 20, 2023
Article - Travelers' Choice: The APAC Countries Highly Rated by Guests for Hotel Sustainability - By Catalina Brinza - Discover the APAC countries highly rated by guests for hotel sustainability, based on more than 56.9 million guest reviews.
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
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