Skift Blog

JANUARY 19, 2024

Skift Take: JetBlue and Spirit said they are appealing the decision to block their merger with the First Circuit Court of Appeals.

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349

Lodging

JANUARY 18, 2024

WASHINGTON—The U.S. Travel Association released its biannual forecast for travel to and within the United States through 2027, showing that international inbound and domestic business travel will remain below pre-pandemic levels in 2024. The forecast, prepared by Tourism Economics, was released after U.S. Travel revealed the findings of a global competitiveness report conducted by Euromonitor International, which found the U.S. ranked 17th out of 18 top markets for travel due to decades of under

Travel 290

Travel Business Forecasting Tourism 290

Hotel Management

JANUARY 17, 2024

Popular IHG leader Leanne Harwood is set to depart Australia in the coming weeks to take up a new opportunity to lead IHG Hotels and Resorts’ Luxury and Lifestyle portfolio in the Americas. A highly respected and experienced leader, Harwood currently serves as SVP, Managing Director for IHG’s Japan, Australasia and Pacific (JAPAC) region, and has led record regional growth since assuming the position six years ago, in January 2018.

Accommodation 279

Accommodation General Manager Operations Resorts 279

Social Hospitality

JANUARY 19, 2024

Creating a dedicated space or hashtag Social media advertising has risen to prominence as a formidable tool for ecommerce businesses. Advertising allows brands to broaden their reach, increase sales, and establish brand awareness. Platforms like Facebook, Instagram, Twitter, and LinkedIn, have millions have active users each day. Leveraging social media for advertising has the potential to revolutionize the success of ecommerce endeavors.

Branding 264

Branding B2B Business Sales 264

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Sales

Skift Blog

JANUARY 16, 2024

Skift Take: As brand loyalty and consumer retention become increasingly important business metrics, travel brands must find new and innovative ways to reach and engage consumers.

Travel 348

Travel Consumer Branding Business 348

Lodging

JANUARY 15, 2024

WASHINGTON—American Hotel & Lodging Association President and CEO Chip Rogers released a statement after the U.S. House of Representatives passed a Congressional Review Act resolution to overturn the National Labor Relations Board’s (NLRB) joint-employer regulation. “Today’s House vote is a victory for common sense. Neither companies nor their employees want this job-killing regulation, which will destroy the franchise model that supports millions of small business jobs,” said Rogers.

Small Business 287

Small Business Business Hotels 287

Hotel Financial Coach Blog

JANUARY 17, 2024

The Prosperous Hotelier What Topics Does the Book Cover? Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring Program Hotel […] The post The Prosperous Hotelier: What Topics Does the Book Cover?

Services 147

Services Hospitality Hotels 147

Skift Blog

JANUARY 19, 2024

Skift Take: Like other destinations, France is benefiting from being a location for popular TV shows and films.

Tourism 342

Tourism 342

Lodging

JANUARY 16, 2024

WEST PALM BEACH, Florida—Island Hospitality Management announced the launch of IHM Outdoors, marking the inception of a division focused on outdoor and resort hospitality. This encompasses Recreational Vehicle (RV) resorts, vacation rentals, glamping, and other outdoor hospitality options. The formal unveiling of IHM Outdoors follows the transition of five RV Resorts to IHM Outdoors management.

Hospitality Management 286

Hospitality Management Management Hospitality Resorts 286

Hotel Management

JANUARY 14, 2024

Plans for a 130-room Holiday Inn and Suites in Adelaide have been upgraded with the hotel now set to operate as a 155-room Crowne Plaza when it opens its doors in the second half of 2024. IHG Hotels and Resorts, in partnership with Pelligra Group and One7, said the Mawson Lakes property – which was first announced during AHICE Asia Pacific in Adelaide in May 2022 – has undergone a transformation during development and is now positioned in the upscale segment.

Events 264

Events Pipeline Branding Operations 264

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

Sales

Are Morch

JANUARY 17, 2024

Hotels, known for their hospitality and comfort, strive not only to offer luxurious stays but also to ensure the safety and convenience of their guests. While the lobby, rooms, and amenities contribute significantly to a guest’s experience, the entry points, including parking areas, play a crucial role in shaping their first impressions and overall satisfaction. […] The post Enhancing Hotel Security and Aesthetics: The Role of Entrances and Parking Areas appeared first on Are Morch,

Hotels 147

Hotels Hospitality 147

Skift Blog

JANUARY 19, 2024

Skift Take: A mix of visa-free policies, American hunger for travel and China's rebound will drive an international tourism boom in 2024.

Tourism 334

Tourism Travel 334

Lodging

JANUARY 16, 2024

HOUSTON—WorldVue announced a partnership with OpenWiFi to enable global deployment of Telecom Infra Project (TIP) OpenWiFi solutions. Through this partnership, WorldVue will integrate OpenWiFi’s open-source technology into its WiFi solutions, allowing for flexibility and the ability to streamline network operations. This is done using TIP OpenWiFi-certified software and hardware, as well as additional hardware from other manufacturers.

Operations 279

Operations Hotels 279

Hotel Management

JANUARY 18, 2024

Cathay Pacific is continuing to deliver on its commitment to provide customers with an unrivalled inflight entertainment experience by bringing them the best of Disney, Pixar, Marvel, Star Wars and National Geographic right at their fingertips with an exciting new collaboration with Disney+. Customers onboard Cathay Pacific flights can now explore more than 100 hours of films, series and documentaries from Disney, Pixar, Marvel, Star Wars and National Geographic, and this includes hours of exclu

General Manager 147

General Manager Management Branding Hotels 147

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

Hospitality

Hotel Financial Coach Blog

JANUARY 14, 2024

Packages are, on the one hand, straightforward. They are a well-established offering in most hotels, customers love them, and they are not going away. On the other hand, most hoteliers are at a loss to properly set up and manage the transactions so that they do not end up with a mess in their books […] The post Hospitality Financial Leadership – How to Properly Record Packages in Your Hotel first appeared on Hotel Financial Coach.

Hospitality 147

Hospitality Hotels Management Revenue 147

Skift Blog

JANUARY 13, 2024

Skift Take: After the Boeing 737 Max 9 fiasco, All Nippon Airways isn't taking any chances with Boeing aircraft.

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Lodging

JANUARY 18, 2024

WASHINGTON—The U.S. hotel industry posted its highest average daily rate (ADR) and revenue per available room (RevPAR) on record, according to 2023 data from CoStar. U.S. Hotel Performance During 2023 Percentage change from 2022:Occupancy: 63.0% (+0.6%)ADR: US$155.62 (+4.3%)RevPAR: US$97.97 (+4.9%) The country’s occupancy level was its highest since 2019.

Average Daily Rate 277

Average Daily Rate Occupancy Revenue Hotels 277

Hotel Management

JANUARY 17, 2024

Marriott International has announced Dylan Alcott and Ash Barty as its 2024 Marriott Bonvoy Ambassadors, as the travel program marks its third consecutive year as the official hotel partner for The Australian Open. It’s the third year that tennis star and three-time Grand Slam Champion, Ash Barty, is representing the brand. “Travel has always been an important part of my life and I’ve been fortunate to have many amazing travel experiences during my tennis career and personally,” Barty said.

Branding 147

Branding Travel Management Hospitality 147

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

Are Morch

JANUARY 16, 2024

The importance of solid internet reputation in the dynamic world of hospitality cannot be emphasized. Hotels now have access to cutting-edge technologies that simplify managing their online presence thanks to the introduction of AI tools. However, the effectiveness of a tool depends on both the team utilizing it and the environment in which it is […] The post Crafting a Stellar Online Image: Mastering Online Reputation to Drive Hotel Bookings appeared first on Are Morch, Digital Transforma

Hotels 130

Hotels Management Hospitality 130

Skift Blog

JANUARY 18, 2024

Skift Take: New York City's defacto short-term rental ban is harsh. Hopefully, the city will revisit the law to strike a more balanced approach.

Average Daily Rate 331

Average Daily Rate Hotels 331

Lodging

JANUARY 17, 2024

ATLANTA—Hospitality Ventures Management Group (HVMG) announced that Mike “Woody” Woodward has been named executive vice president and chief growth officer. In his new role as a member of HVMG’s executive team, Woodward will lead the organization’s growth and investment team and be responsible for strategies that lead to both third-party management agreements and property acquisitions.

Management 277

Management Hospitality Hotels Hiring 277

Hotel Management

JANUARY 16, 2024

First-time general manager Michelle Scott is flexing her sales and marketing skills to bring Marriott International’s ‘Wild Child’ Moxy to life in its first Australian hotel. Michelle, tell us about the Moxy brand and what makes this hotel different? This brand has been described by some of our clients who use Marriott globally as Marriott’s Wild Child.

Marketing 147

Marketing Market Occupancy Hotels 147

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Hotel Business

JANUARY 18, 2024

International lifestyle hospitality group sbe has unveiled an exclusive partnership with singer, songwriter, actor and entrepreneur Marc Anthony and his company Magnus as new equity partners in sbe. Led by founder/CEO Sam Nazarian, sbe’s new multi-vertical business strategy will focus on growing the brand among Latin American audiences. “It’s an honor to join forces with longtime friend and international superstar Marc Anthony,” said Nazarian. “I have a tremendous a

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Branding Business Hospitality 126

Skift Blog

JANUARY 16, 2024

Skift Take: IBS Software has taken a $90 million step toward its goal of becoming a "player of consequence" in hotel tech. It joins a group of others vying for the same.

Hotels 328

Hotels Travel 328

Lodging

JANUARY 16, 2024

SAN FRANCISCO—Uplift announced a partnership with Club Med to provide their guests with the ability at checkout on all reservations to spread the cost of their booking over time. This new payment offering provides customers the ability to reserve an all-inclusive vacation by spreading the cost of their purchase across monthly installments. “Club Med allows guests to craft and plan their ultimate dream vacation, and through this exciting partnership, we are enhancing that experience with [&

Hotels 274

Hotels 274

Hotel Management

JANUARY 16, 2024

As sensory design continues to gain momentum, Ruth Hogan spoke to Danny Lattouf, Partner and Chief Strategy Officer at creative agency, The General Store, about the power of scent in the guest experience. How important is scent in evoking memories? Our sense of smell is so powerful, yet it’s often forgotten by brands when they create experiences. They’ll focus almost entirely on what customers can see, sometimes what they can hear, minimally what they can touch – and almost never smell.

Branding 147

Branding Intent Consumer Operations 147

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Refine

JANUARY 15, 2024

A hotel’s commercial team—revenue management, sales, and marketing—is critically important to the financial health of a property. When working harmoniously, these functions combine to ensure a property is filled with high-value guests while minimizing acquisition costs as much as possible. However, “harmonious” is an unlikely descriptor for many hotel commercial teams. 3 Ways to Build The post How to Build an Effective Commercial Hotel Organization in 2024 appeared first on Revfine.com.

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Revenue Management Sales Revenue Hotels 124

Skift Blog

JANUARY 13, 2024

Skift Take: Yes, a lot of things will change. But we are still in the initial promises phase and actual changes are still to come.

Travel 328

Travel 328

Lodging

JANUARY 17, 2024

MCLEAN, Virginia—Hilton debuted Hilton for Business, a digital-forward travel program that empowers professionals running small and medium-sized businesses to simplify travel management. The global program offers a set of tools to enhance the business travel booking and management experience and provide Hilton Honors benefits to business customers and their employees around the world.

Business 272

Business Travel Management Small Business 272

Hotel Management

JANUARY 14, 2024

Plans for a 130-room Holiday Inn and Suites in Adelaide have been upgraded with the hotel now set to operate as a 155-room Crowne Plaza when it opens its doors in the second half of 2024. IHG Hotels and Resorts, in partnership with Pelligra Group and One7, said the Mawson Lakes property – which was first announced during AHICE Asia Pacific in Adelaide in May 2022 – has undergone a transformation during development and is now positioned in the upscale segment.

Events 147

Events Pipeline Branding Operations 147

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality