Skift Blog

JULY 10, 2024

Skift Take: Airbnb loves publicity, but not when it involves stories about hidden security cameras inside its properties.

Services 355

Services Business Travel 355

Anthony Cole Training

JULY 12, 2024

Every salesperson has attended sales meetings and left thinking “Why do I have to go to these meetings? They are a waste of time and not helping me get better at selling.” Sales leaders and managers must own and address this problem.

Sales 329

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Hotel Management

JULY 8, 2024

To mark NAIDOC Week 2024, running from July 7-14, HM is shining the spotlight on Aboriginal and Torres Strait Islander people within the hotel industry. Here, TFE Hotels introduces Adina-Vibe Darwin Waterfront F&B Supervisor, Lily Ahnfeldt-Lovatt, in a HM exclusive. Jawoyn* woman, Lily Ahnfeldt-Lovatt was born and raised in the Top End and has an affinity for her country that shines through in spades when you speak to her.

General Manager 281

General Manager Tourism Events Management 281

Lodging

JULY 10, 2024

MCLEAN, Virginia, and LONDON, England—Hilton is expanding its portfolio of luxury hotel experiences by adding nearly 400 boutique properties from the Small Luxury Hotels of the World (SLH) collection. Hundreds of these properties will be available on all Hilton direct booking channels, including Hilton’s website and the Hilton Honors app. Joining Hilton’s luxury brand portfolio—Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, LXR Hotels & Resorts, and Signia by

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Resorts Hotels Branding 279

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

Sales

Skift Blog

JULY 8, 2024

Skift Take: Barcelona, one of the world's most popular destinations, just got a rude awakening about how it manages tourism.

Tourism 332

Tourism Management 332

Are Morch

JULY 11, 2024

Think of the hotel business as a big, busy city where all the establishments are fighting for a position on the main drag. SEO is your road map across this confusing terrain, leading prospective customers to your door. This is about using data to understand your hotel’s pulse, not just about crunching figures and tracking […] The post How to Choose SEO Reporting Metrics and KPIs in the Hotel Industry appeared first on Are Morch, Digital Transformation Coach.

Hotels 130

Hotels Business KPI 130

Lodging

JULY 8, 2024

DALLAS, Texas—Coury Hospitality announced the promotion of Jennifer Burgess-Wright to senior vice president, marketing and digital strategy. Known as the brand’s first experience curator, Burgess-Wright’s promotion finds her shaping the brand’s marketing and digital strategy for brand engagement and creating a presence for Coury Hospitality. “Jennifer has been an integral part of our company for nearly two decades, and her efforts in marketing and promoting our growing portfolio are evident in t

Market 278

Market Marketing Hospitality Branding 278

Skift Blog

JULY 8, 2024

Skift Take: No, this doesn’t mean that the Thai government wants you to stop shopping; they're just nudging travelers to splurge locally and boost the economy!

Shopping 332

Shopping Travel Tourism 332

eHotelier

JULY 10, 2024

With the right strategy and thoughtful planning, a sleep program can be executed in a way that enhances the onsite storytelling and overall experience.

Hotels 119

Hotels 119

Hotel Management

JULY 9, 2024

Dual-branded Melbourne Airport hotel reveals team The team behind the opening of Novotel and Ibis Styles Melbourne Airport has been revealed. Leading a team of more than 200 staff is General Manager, David Alexander. He brings over 15 years leadership experience, most recently as part of the pre-opening team at the dual-branded Novotel Melbourne and Ibis Melbourne Central.

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General Manager Management Resorts Branding 263

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

Sales

Lodging

JULY 12, 2024

ECHO Suites Extended Stay by Wyndham celebrated the grand opening of its first location, ECHO Suites Spartanburg in South Carolina, this Wednesday. LODGING was on hand for the ribbon-cutting and tour of the highly anticipated property, which broke ground last October as part of a development pipeline that has grown to nearly 270 ECHO Suites hotels across the United States and Canada.

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Pipeline Branding Hotels Events 264

Skift Blog

JULY 8, 2024

Skift Take: Carbon offsets exist within a flawed ecosystem but they should not be disregarded as an interim measure. It is on the industry to reform a broken system.

Tourism 325

Tourism 325

STAAH

JULY 7, 2024

Looking for more user-friendly technology and better support, Africa’s CityBlue Hotels found STAAH. The rest is history. CityBlue is a borderless, branded group of business-centric hotels in Eastern and Southern Africa’s major cities, supported by a world-class digital infrastructure. As an African-born business which was founded in 2013 with immense passion, the ambition of this decade is to consolidate CityBlue as Africa’s fastest-growing local hotel chain.

Revenue 114

Revenue Overbooking Hotels Marketing Strategy 114

Hotel Management

JULY 9, 2024

To mark NAIDOC Week 2024, running from July 7-14, HM is shining the spotlight on Aboriginal and Torres Strait Islander people within the hotel industry. Here, Travel and Leisure Co. introduces Safety and Wellness Manager Asia Pacific, Belinda Matijevic, a passionate diversity and inclusion advocate. Belinda Matijevic was raised in a traditional European home but is a proud Aboriginal woman with heritage from the Anangu Pitjantjara Yankunytjatjara country in the remote northwest of South Australi

Travel 246

Travel Tourism Resorts Management 246

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

Hospitality

Lodging

JULY 8, 2024

WASHINGTON—U.S. hotels added 700 jobs to their payrolls in June, according to the latest government data that shows the nationwide workforce shortage continues to make it difficult for hotels to fill open jobs. Total hotel employment stands at about 1.92 million, according to the Bureau of Labor Statistics (BLS). That’s more than 196,000 fewer workers in the industry than in February 2020, just before the pandemic hit, which reflects the scarcity of available employees.

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Hotels 264

Skift Blog

JULY 7, 2024

Skift Take: Established brands and rising Millennial and Gen Z demand are transforming India's travel landscape through authentic, immersive short-term rentals.

Branding 326

Branding Travel Marketing Market 326

STAAH

JULY 9, 2024

In the world of hospitality, traditional approaches often operate within rigid, pre-defined time slots (Night stays, for example) where a room was either fully occupied for a night or it wasn’t. In contrast, the modern trend of day-use hotel rooms is a much-needed upgrade on the traditional approach to cater to the dynamic demands of the modern guest.

Revenue 114

Revenue Hotels Events Travel 114

Hotel Management

JULY 11, 2024

A year on from the introduction of the first Vibe hotel in South Australia, Vibe Hotel Adelaide General Manager, Katie Obst, discusses the evolution of Adelaide, the impact of large events and the power of design. As the first Vibe hotel in Adelaide, what are you putting in place to ensure the brand resonates with guests in South Australia? Vibe Hotel Adelaide represented a major milestone for TFE Hotels and our homegrown Vibe brand as we completed our lap of the Aussie map and opened our very f

Hotels 147

Hotels Events Occupancy Branding 147

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales

Lodging

JULY 8, 2024

OCEAN CITY, Maryland—The Harrison Group announced the acquisition of the Holiday Inn & Suites Virginia Beach – North Beach, an oceanfront resort located on the Virginia Beach Boardwalk. This strategic acquisition marks an expansion for the Harrison Group, growing its offerings for families, business travelers, and conference attendees. Situated along the Atlantic Ocean shoreline, the Holiday Inn & Suites Virginia Beach – North Beach has 238 guestrooms and suites.

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Resorts Business Travel Real Estate 264

Skift Blog

JULY 10, 2024

Skift Take: India is already one of Indonesia's top 10 source markets. If Indonesia goes through with this plan to go visa-free, it will go a long way toward lifting that ranking even higher.

Market 321

Market Marketing Tourism Travel 321

Hotel Designs

JULY 8, 2024

Hotel Designs The best 7-star hotels in the world The best 7-star hotels in the world Delve into the world’s most luxurious hotels where we explore the stunning interior design of 7-star hotels… The world of 7-star hotels transcends mere accommodation; it’s an immersive experience meticulously crafted to captivate every sense. While impeccable service and world-class amenities are a given, it’s the interior design that truly elevates these spaces into the real of the extr

Hotels 112

Hotels Resorts Services Accommodation 112

Hotel Management

JULY 10, 2024

Hilton’s partnership with Small Luxury Hotels of the World (SLH) is now live with the addition of nearly 400 boutique properties on all Hilton direct booking channels, including all Ovolo hotels in Australia and Ovolo Central in Hong Kong. From July 9, these properties will be available on Hilton.com and the Hilton Honors app, with members of Hilton Honors able to earn and redeem Points for SLH stays.

Hotels 147

Hotels Resorts Branding Hospitality 147

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

Management

Lodging

JULY 8, 2024

With the growth of the extended stay segment into 2024, the industry is quickly responding to consumer demand. BWH Hotels introduced its @HOME by Best Western brand in 2022 and has built a robust pipeline of more than 40 new-build hotels. Options Not Mandates @HOME by Best Western was designed with a key principle—options, not mandates. “We know that extended stay is an important market segment and there is tremendous demand for more options in […] The post BWH^SM

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Pipeline Consumer Hotels Branding 263

Skift Blog

JULY 8, 2024

Skift Take: If the plea deal is accepted by the judge, it would make The Boeing Company a convicted felon. This in itself could have serious consequences for the firm.

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Hotel Business

JULY 9, 2024

Hospitality Ventures Management Group (HVMG) has appointed Ron Fader as SVP, finance & accounting. In his new role, he will work on the hotel day-to-day financial accounting, financial reporting, cash flow planning and management activities. “Ron has a proven track-record of cultivating service-driven teams that are oriented toward performance and committed to the practice of continuous improvement while supporting the properties’ and management company’s financial goals,” said Linda Philp,

Hospitality 111

Hospitality Management Revenue Services 111

Hotel Management

JULY 9, 2024

The Ascott Limited has unveiled a major global alliance with the world-renowned Chelsea Football Club which sees the lodging business win management of the hotels at the club’s iconic Stamford Bridge football ground in London and collaborate on exclusive hospitality experiences globally. The two existing hotels at Stamford Bridge, which currently stand at 232 keys, will be unified under a major renovation and rebranding project to reflect Ascott’s co-living brand Lyf, marking the largest Lyf pro

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Branding Hotels Market Marketing 147

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

Sales

Lodging

JULY 12, 2024

WASHINGTON, D.C.—JLL Hotels & Hospitality Group announced that it arranged the sale and financing of Home2 Suites by Hilton North Scottsdale near Mayo Clinic, a 130-room hotel located in Scottsdale, Arizona. JLL represented the seller, and working on behalf of the new owner, JLL also procured the acquisition loan from a regional credit union. Built in December 2022, the hotel is designed to provide an extended-stay experience with amenities including a fitness center, outdoor pool, […]

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Sales Hospitality Real Estate Hotels 260

Skift Blog

JULY 10, 2024

Skift Take: Through a combination of targeted promotions, improved airline services, and strategic visa policies, Sri Lanka is inching closer to its goal of attracting 2.5 million tourists this year.

Tourism 318

Tourism Revenue Services Marketing 318

eHotelier

JULY 8, 2024

Training your hotel reception on the best practices for early check-ins and late checkouts can help them recognize the hotel’s business goals and encourage guests to leave positive reviews.

Business 111

Business Revenue Management Hotels Revenue 111

Hotel Management

JULY 11, 2024

Soneva Founder and CEO, Sonu Shivdasani, is set to headline the upcoming AHICE Maldives Hotel Investment Summit , set to take place at Crossroads Maldives on Wednesday, August 7. The launch of the AHICE Maldives Hotel Investment Summit follows on the footsteps of the highly-successful AHICE Fiji Islands Investment in Tourism Summit , held at Sofitel Fiji Beach Resort and Spa last week (July 3-4) in front of over 330 industry executives.

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Events Tourism Resorts Management 130

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

Hospitality