Sat.Sep 02, 2023 - Fri.Sep 08, 2023

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Simple Tips to Help Your Hotel Rank On Google

Are Morch

In the ever-evolving landscape of the digital era, a hotel’s online visibility has become an indispensable factor that can either catalyze its resounding success or consign it to the periphery of traveler consideration. As the contemporary traveler increasingly relies on the vast expanse of the internet to meticulously plan their journeys, it is evident that […] The post Simple Tips to Help Your Hotel Rank On Google appeared first on Are Morch, Digital Transformation Coach.

Hotels 130
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Introducing Skift’s New Editor-in-Chief: Sarah Kopit

Skift Blog

Skift Take: On our quest to become *the* most influential force in the global business of travel, we're bringing in new top leadership for editorial. Excited to build the next phase of Skift with Sarah and Lex.

Business 342
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The Importance of Feedback in Sales

Anthony Cole Training

Graduating from college, I went right into a high-pressure sales job selling newspaper advertising for The Dallas Times Herald in the burgeoning Dallas, Texas marketplace. It was a hustle out there as we competed with The Dallas Morning News who had a greater share of the subscriber and ad revenue markets. At that time in the 80s, Dallas had small businesses and strip centers popping up every day and I would literally case my territory at least every other day so that I could be the first in the

Sales 312
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Five-star Peppers hotel under construction as part of dual-branded Gladstone property

Hotel Management

Accor is set to introduce Gladstone’s first five-star hotel with the opening of a Peppers hotel in mid-2024, in collaboration with Yaralla Sports Club. Part of a vertical dual-branded hotel concept, the 32-room Peppers Gladstone will sit under the same roof as the 60-room Mantra Gladstone. Construction has commenced on Peppers Gladstone, marking the first new hotel construction in the region in over a decade.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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The Three Pillars of Hospitality

Hotel Financial Coach Blog

The Three Pillars of Hospitality The Guests, The Colleagues and ??? Purchase on Amazon in paperback, hardcover or Kindle format Complimentary Discovery Call – [link] Video Course Links: [link] [link] Be sure to check out my other services on the links below. On-line Strategic Hospitality Financial Leadership Workshops The 3 Month 1-1 Financial Leadership Mentoring […] The post The Three Pillars of Hospitality first appeared on Hotel Financial Coach.

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Expedia Carries Out More Layoffs, Makes Exec Changes

Skift Blog

Skift Take: It's the latest in a number of layoff rounds over the past three years.

Travel 332

More Trending

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Exclusive: Executive Chef, Berwyn Davies talks world-class cuisine at The Langham, London

Hotel Management

The Langham London has a rich history of being one of the British Capital’s most luxurious hotels, thanks to the rooms, amenities and fantastic food and beverage on offer. Leading the team is Executive Chef, Berwyn Davies and to find out what’s on offer, James Wilkinson sat down with him for an exclusive chat in London. Berwyn, tell us what makes The Langham, London’s restaurants so popular in your opinion?

Dining 263
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Book Sample – The Prosperous Hotelier – Engage Their Hearts and Minds First

Hotel Financial Coach Blog

You might think that getting your hotel leadership team excited about accounting is like convincing them it is fun to go to the dentist. The post Book Sample – The Prosperous Hotelier – Engage Their Hearts and Minds First first appeared on Hotel Financial Coach.

Hotels 130
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NYC Short-Term Rental Enforcer to Provide Early Reprieve From New Registration Rules

Skift Blog

Skift Take: Platforms and hosts will get some breathing room from the city in the early days after the registration rules kick in. There are enough moving parts to keep most of the fines at bay in the short term.

Travel 332
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Hotel guest profiles and how you can connect with them?

eHotelier

Hotel guest profiles and how you can connect with them? - Insights How you profile your guests – or segmentation as it is popularly called – defines the effectiveness of your marketing.

Market 119
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Australia’s first Park Proxi hotel opens in Southern Highlands of NSW

Hotel Management

Staywell Holdings introduces Australia’s first Park Proxi hotel on Wednesday September 6, following the signing of Park Proxi Gibraltar Bowral. Located at the site of the well-known Gibraltar Hotel in the New South Wales Southern Highlands’ town of Bowral, Park Proxi Gibraltar Bowral is the brand’s second hotel globally and follows Park Proxi El Hayat Sharm in Egypt , which was signed last year.

Events 246
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Build a Cohesive Customer Experience Using the Tools You Already Have

Hospitality Tech

Optimizing the solutions you already have and empowering your teams to work more collaboratively will allow you to streamline and harmonize the customer experience delivery without revamping your entire system.

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Mindtrip Raises $7 Million for AI Trip Planner: Startup Funding Roundup

Skift Blog

Skift Take: AI trip planners, alternative jet fuel, the metaverse, next-generation chargers for airline passengers: There is a big variety of travel tech startups raising money lately.

Travel 318
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Can fitness be a primary booking driver?

eHotelier

The most successful hotel brands in the near future will be those that identify a growing demand and work to serve this desire with approachable and appropriate experiences. You should be developing a process for continual evolution of your fitness programming to capture a slice of this ever-growing pie.

Branding 119
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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‘Awe-inspiring’: Raffles readies to open first UK hotel at historic British site

Hotel Management

Accor will unveil the UK’s first Raffles hotel this September as part of a transformation of Britain’s iconic Old War Office into a luxury lifestyle destination, The OWO. The highly anticipated launch of The OWO on September 29 follows a major redevelopment of the 117-year-old building by family-run Hinduja Group over the past eight years. Raffles London at The OWO features 120 guest rooms and suites, signature dining experiences by chef Mauro Colagreco, impressive entertainment spaces including

Hotels 246
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Commonwealth Lodging adds Courtyard Princeton

Hotel Business

Commonwealth Lodging Management LLC has been awarded management of the Courtyard Princeton in Princeton, NJ. An existing client of the firm recently purchased the hotel and plans to complete a comprehensive renovation next year. The hotel opened in 1999 and features the signature Courtyard Bistro, 154 guestrooms and an event room, all of which will be upgraded to offer the latest Courtyard by Marriott design package, technology and amenities.

Closing 116
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TUI’s Digital Bid to Draw in New Independent Travelers

Skift Blog

Skift Take: TUI is known for its sun-and-beach holiday packages. However, its digital approach is now more attuned to independent, do-it-yourself travelers looking for flexibility.

Travel 318
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Sheer, there, everywhere – Harlequin presents Sheers 1

Hotel Designs

Hotel Designs Sheer, there, everywhere – Harlequin presents Sheers 1 Sheer, there, everywhere – Harlequin presents Sheers 1 Harlequin maximises versatility with collection of wide-width sheers in stunningly delicate designs with inherent fire retardant qualities, making them a sheer joy to include in contract settings… Expressive design doesn’t have to be overtly bold, as this new collection of stunning sheers from Harlequin demonstrates.

Branding 112
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Exclusive: Le Méridien Melbourne GM Peter Minatsis talks new beginnings

Hotel Management

The Le Méridien brand is back Down Under, marking its return with the opening of Le Méridien Melbourne in March. General Manager Peter Minatsis discusses the latest iteration of the brand and what makes this particular hotel special. As a new iteration of the Le Méridien brand in Australia, what do you think makes this a special and unique offering in this segment?

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J.D. Power: Davidson, Dimension tie for tops in management

Hotel Business

After several years of challenging business conditions, which caused much of the hospitality industry to scale back on capital expenditures, hotel management companies have started making serious investments in renovations, maintenance and staffing. According to the J.D. Power 2023 North America Third-Party Hotel Management Guest Satisfaction Benchmark , those investments are paying off in the form of strong satisfaction scores for quality of the guestroom and staff service.

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Mastercard Executive Shares 6 Key Insights Shaping Indian Travel Trends

Skift Blog

Skift Take: India's tourism market has made significant strides post pandemic, with a growing appetite for diverse experiences, authenticity and wellness. The world should recognize and cater to India's evolving preferences.

Tourism 313
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TravelBoom to Host Free Digital Marketing Workshop for Hoteliers in Daytona Beach

Hotel News Resource

Article - TravelBoom to Host Free Digital Marketing Workshop for Hoteliers in Daytona Beach - TravelBoom COO, Pete DiMaio, will share leisure travel learnings, insights for 2024 on Oct. 19.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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‘Coastal charm’: Manly welcomes arrival of 42-key Peppers

Hotel Management

The Sydney suburb of Manly has welcomed the arrival of a Peppers Manly Beach, a 42-key hotel that promises coastal elegance and personalised service. Managed by Accor Vacation Club, Peppers Manly Beach – previously known as the North Tower of The Sebel Sydney Manly Beach, celebrated its officially opening in late August. “This stunning property marks a significant milestone for Accor Pacific, as we continue to deliver exceptional experiences,” said Accor Pacific CEO Sarah Derry.

Services 147
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Bed Bugs Don’t Just Stay In Vegas: Protect Your Brand Reputation

Hotel Business

The peril of bed bug infestations poses a looming threat to the reputation of hotels, as media coverage can cast a long shadow over their brand image. Summer travel demand has set the stage for increased bed bug activity, placing hotels at increased risk of negative publicity. Recent reports have shed light on the escalating likelihood of bed bug complaints at hotels and resorts across the country, underscoring the need for preemptive action.

Branding 111
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Trivago’s Hail Mary: Go Big Again in TV Advertising

Skift Blog

Skift Take: There will be many struggling companies that will be watching this Trivago experiment to go really big in brand advertising. Is a second time the charm?

Branding 313
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City Breaks and Solo Trips Hot This Fall Season According to Tripadvisor

Hotel News Resource

Tripadvisor's Seasonal Travel Index Outlines Traveler Sentiment and Insights for Australia, Japan, Singapore, United Kingdom and United States This Autumn

Travel 110
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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‘Mind boggling’: fears over future of New Zealand tourism amid decline in marketing funding

Hotel Management

Tourism leaders in New Zealand have raised concerns about the future of the industry due to a proposed NZ$15 million reduction in government funding to promote New Zealand as a visitor destination. James Doolan, Strategic Advisor at Fantail Advisory and Strategic Director at hotel industry body Hotel Council Aotearoa (HCA), said that New Zealand is systemically underinvesting in tourism marketing.

Tourism 147
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Lake Arthur Family Campground

Webrezpro

Enjoy a first taste of fall at Lake Arthur Family Campground in Slippery Rock, Pennsylvania. You can stroll under the changing leaves or drive a few miles down to the lake to catch a fish.

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Modern Luxury: The Case For an Elevated Boutique Hotel

Skift Blog

Skift Take: As the hyper luxury category spirals upwards, there is new white space for elevated boutique hotels that still offer five-star service. A new Paris opening is a perfect reference for what this category should look to.

Hotels 307
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A Secret for Boosting Hotel Bookings: Analyze Online User Reviews for Your Hotel 'AND' Your Competitors

Hotel News Resource

Researchers from Texas Christian University, University of South Carolina, and RealPage published a new Journal of Marketing article that examines the impact of online reviews on hotel booking performance with a specific focus on the competitive effects of reviews.

Hotels 110
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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i