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Hotels in Asia-Pacific with water park amenities achieve higher revenues and guest satisfaction, demonstrating the growing trend of aquatic attractions as key to enhanced resort performance. Incorporating water park amenities into hotels and resorts across Asia-Pacific is proving to be a lucrative strategy, according to recent insights from WhiteWater.
The hospitality industry thrives on people. Behind every memorable guest experience is a team of dedicated professionals, each bringing unique skills and qualities to the table. Whether you’re a hotel manager, concierge, or front desk staff, cultivating the right traits can set you apart in this competitive field. Here are the top traits that define exceptional hospitality professionals and why they matter. 10 Exceptional Hospitality Professionals Traits 1.
1834 Hotels has secured a management agreement for a new Wyndham Garden hotel in the seaside town of Inverloch in Victoria, in a partnership with Forte Developments and Wyndham Hotels and Resorts. The white label management company will drive operations at Wyndham Garden Inverloch, which is slated to open in mid-2026, with the aim of delivering a distinctive hospitality experience.
Shawmut Design and Construction , a $2 billion national construction management firm, has acquired First Finish , a full-service hotel renovation contractor, creating a partnership that combines expertise in large, complex hotel projects with expertise in fast-track, luxury interiors. With current pent-up demand for refreshed rooms and amenities—particularly in the New York, Los Angeles, South Florida and Boston markets—this partnership combines the specialties of each firm to provide a more str
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Grand Hotel Group, a subsidiary of Tuan Sing Holdings, has lodged plans to redevelop 123 Collins Street – home of the 550-room Grand Hyatt Melbourne. The town planning application proposes a major mixed-use redevelopment of its properties at 121-131 Collins Street and 23-25 George Parade, comprising “modern, luxury multi-level retail and enhanced hotel experience” and transformation of the property’s podium (from basement to rooftop) into a luxury retail and F&B precinct.
Hospitality Ventures Management Group (HVMG), an Atlanta-based third-party hotel operator and investor, has expanded its executive team with the promotion of Cory Chambers to EVP, chief commercial and analytics officer. The company also promoted Maggie Rosa to VP, operations. In their respective new roles, Chambers will work with the team to build and drive cross-functional strategies to better serve hotel general managers, their teams and hotel owners, and Rosa will spearhead the operational pe
BWH Hotels leverages soft brands like SureStay Collection to offer unique global distribution benefits to independent hotels across Australasia. In an evolving hospitality market, BWH Hotels has embraced the power of soft brands, providing independent hotels the flexibility to maintain their unique character while tapping into global resources. BWH Hotels’ soft brand portfolio spans all segments, from economy to luxury, enabling hoteliers to balance local individuality with the advantages of a g
BWH Hotels leverages soft brands like SureStay Collection to offer unique global distribution benefits to independent hotels across Australasia. In an evolving hospitality market, BWH Hotels has embraced the power of soft brands, providing independent hotels the flexibility to maintain their unique character while tapping into global resources. BWH Hotels’ soft brand portfolio spans all segments, from economy to luxury, enabling hoteliers to balance local individuality with the advantages of a g
NASHVILLE—STR and Tourism Economics downgraded the growth rate in the final U.S. hotel forecast revision of 2024. For 2024, projected gains in average daily rate (ADR) and revenue per available room (RevPAR) were each downgraded, -0.5 percentage points to +1.5 percent and down 0.6 ppts to +1.4 percent, respectively. Occupancy for the year was lowered 0.1 percentage point to 62.9 percent, after the previous forecast projected the metric to remain steady from 2023.
The 2024 Lodging Technology Survey by Hospitality Technology indicates that approximately 56% of hoteliers globally are actively seeking ways to cut the costs associated with managing technology. We know that you also know that this is a pressing issue. But have you given it any thought? Do you plan to embrace or upgrade to modern technology to improve operational efficiency, but what about keeping IT costs under control?
Choice Hotels Asia-Pac has bolstered its portfolio with the addition of Bokarina Beach Apartments on Queensland’s Sunshine Coast to its Ascend Hotel Collection this month. The beachside hotel is operated by franchisees, Chris and Olivia Taylor, who also operate First Light Mooloolaba on the Sunshine Coast, and previously managed Hervey Bay’s Oceans Resort and Spa, both positioned within the Ascend brand.
Highline Hospitality Partners (HHP) , the hospitality investment platform launched by Highline Real Estate Partners has acquired the dual-branded Hyatt Place/Hyatt House Charleston Historic District. This acquisition marks HHP’s 13th and 14th hotels, representing the company’s first entry into the Charleston market. Located along King Street in Charleston’s Historic District, the property is surrounded by dining, entertainment and cultural attractions.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Dezign, a third-generation construction, fitout, and FF&E company, was founded by the Pridham family in 1969. As a multi-disciplinary in-house design studio, Dezign seamlessly integrates design, construction, and delivery capabilities for hotel and hospitality projects. The company’s parallel design and cost process provides clients with transparency and certainty regarding their budgets.
My Place Hotels of America has opened My Place Hotel-Tucson North Marana/Cortaro in Tucson, AZ. The 74th open and operating My Place property in the U.S. is owned by Opwest Partners and is managed by Legacy Management. The 86-key property received an upgraded facade that incorporates the colors of the desert and utilizes materials that blend with the local environment.
Oaks Hotels has shared its forecast travel trends for 2025, based upon an analysis of guest data across its network of over 60 hotels in both bustling cities and scenic coastal destinations. Oaks Hotels, Resorts & Suites has shared its forecast travel trends for 2025, based upon an analysis of guest data across its network of over 60 hotels in both bustling cities and scenic coastal destinations from Brisbane to Broome, Gladstone to Glenelg, Sydney to the Sunshine Coast.
CHARLOTTE, North Carolina—Extended Stay America announced the opening of the Extended Stay America Premier Suites – Asheville, located in Asheville, North Carolina. TGC Group developed the property. The four-story, 108-room newly constructed Extended Stay America Premier Suites – Asheville has WiFi, breakfast, cable, a 24-hour fitness room, onsite guest laundry, a dedicated pet area, an outdoor patio area, and Extended Stay America Premier Suites’ signature lobby with vending options.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
After a stylish makeover, the Hilton Singapore Orchard made a stunning debut recently in one of the city’s most thriving areas and the property has quickly become a favourite for locals and travellers alike. To find out what makes the property so unique, James Wilkinson caught up with Hilton Singapore Orchard General Manager Rupert Hallam recently. Hilton Singapore Orchard has been popular on so many levels since it opened, from the location to the lobby, design, rooms and food and beverage on o
ATLANTA, Georgia—Pivot, the lifestyle operating vertical of Davidson Hospitality Group, has been tapped by Park Hotels & Resorts to manage Royal Palm South Beach Miami, A Tribute Portfolio Resort in Miami, Florida. The property currently has 393 rooms; two pools; a fitness center; five restaurant and bar outlets, and nearly 8,000 square feet of indoor and outdoor event space.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
MUNICH, 20 November 2024 – Apaleo , the API-first open property management platform, today announced it has raised €20 million in a growth equity investment round led by PSG Equity , a leading growth equity firm that specialises in partnering with software and technology-enabled services companies to help navigate and capitalise on transformational growth.
Skift Take: Hilton's jobs push comes as the hotel giant sees surging demand in the region, with visits to its Middle East properties doubling to 2.2 million in the first nine months of the year compared to pandemic levels.
IRIS, a global leader in digital F&B, guest directory, and concierge solutions for hotels, is thrilled to announce that The Westin Resort Nusa Dua, Bali.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Take: The grandeur of Indian weddings is moving beyond local banquets, and is now influencing the tourism industry in India. Newly-married couples are also driving international travel as part of their honeymoon plans.
Design budgets are getting tighter and tighter on hotel projects in this economic environment, yet owners and developers continue to expect the designer to come up with a quality concept. Kari Bennett , founder/CEO of Utah-based design firm EDGEiD , has offered tips on delivering a high-impact design without breaking the bank and has included examples of her work that exemplify each tip.
Data is the backbone of modern hospitality and relying on outdated, fragmented systems can be a recipe for disaster, especially in managing group and meeting bookings. If your hotel is not harnessing the full potential of integrated data management, you are jeopardizing the guest experience. Disjointed platforms can lead to miscommunications, missed opportunities and operational The post How to Lead with Data: Transforming Hotel Group and Meeting Bookings through Analytics appeared first on Revf
Article - Trustyou APAC Hospitality Review Statistics Q1 and Q2 2024 - Check out the latest APAC hospitality statistics for 2024 and a look ahead at 2025
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
When it comes to revenue management, casino resorts require a different approach than traditional hotels. Implemented effectively, a solid casino-centric revenue management strategy can help casino managers market their casino to the right audience and price their products to boost bottom-line revenue. We spoke with Nevin Reed, Vice President of Casino Services , to explore the fundamental concepts behind casino revenue management.
The final forecast revision for U.S. hotel growth in 2024 shows downgraded projections for average daily rate (ADR), revenue per available room (RevPAR), and occupancy.
Hotel Designs Billnäs Gård – a seamless blend of wellness, creativity and adventure Billnäs Gård – a seamless blend of wellness, creativity and adventure Perched on Finland’s Svartå River and surrounded by pristine nature, Billnäs Gård has positioned itself as a wellbeing-focused boutique hotel enveloped in bespoke, modern luxury… Billnäs Gård has been a meaningful and dream project for its owners since the renovation of the property began in 2021.
A recent Deloitte survey underscored the necessity for balancing technical and human skills in the workplace. The survey revealed that 94% of respondents are concerned that future generations may not possess adequate human skills such as adaptability, leadership, and communication.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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