Wed.Apr 09, 2025

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Mastering ancillary revenue with SiteMinder expert partner, Pablo Torres

SiteMinder

In todays competitive hospitality landscape, driving revenue beyond the traditional room rate is no longer a luxuryits a necessity. Thats where Pablo Torres, hospitality consultant and SiteMinder Expert Partner , comes in. With over two decades of experience, Pablos expertise is helping hotels unlock hidden revenue potential. SiteMinder is proud to partner with Pablo, a true pioneer in hospitality revenue strategies, to help properties thrive in this ever-evolving market.

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Behind Mandarin Oriental's First Brand Update in 4 Decades — Exclusive

Skift Blog

Skift Take: Mandarin Oriental is about to unveil its first major change to its marketing since 1985. Expect a revamped logo and the debut of a mobile app as the luxury hotel brand charges toward doubling its portfolio by 2033.

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Lamington Group appoints Josh Renouf

Hotel Designs

Hotel Designs Lamington Group appoints Josh Renouf Lamington Group appoints Josh Renouf Expanding its presence on the hospitality scene, Lamington Group is investing in its people as much as its hotels with new hires and role creation to support its innovation in sustainability… Following the news at the end of last year of Lamington Group’s newly appointed Board of Directors , the sustainable hospitality company has announced the appointment of Josh Renouf as Circular Design Manager

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Brazil to Reintroduce Visa Requirement for U.S. Visitors

Skift Blog

Skift Take: The Brazilian government's move to reintroduce a visa requirement is a big risk, considering visa-free entry can help make destinations more appealing to travelers.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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New plans submitted for Custom House redevelopment

Hotel Designs

Hotel Designs New plans submitted for Custom House redevelopment New plans submitted for Custom House redevelopment Custom House City Limited, advised by Montagu Evans, has submitted plans for the sensitive refurbishment and redevelopment of the Grade I listed Custom House on Lower Thames Street in the City of London… An exceptional example of Neo-Classical architecture situated at the historic Pool of London, Custom House holds significant national importance for its role in the history o

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‘Growth Has Largely Stalled’: Delta CEO Sounds Alarm on Global Economy

Skift Blog

Skift Take: As the industry faces economic uncertainty, Delta delivered better-than-expected first quarter results.

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The Problem With Tracking Short-Term Rental Emissions: ‘How on Earth Do You Count Them?’

Skift Blog

Skift Take: It can be tough to know where to start when it comes to counting emissions from guest stays, especially for individual short-term rental hosts. But as major travel companies commit to net-zero goals, can these emissions be ignored?

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Milan 2025: Dedar to exhibit new Anni Albers fabrics

Hotel Designs

Hotel Designs Milan 2025: Dedar to exhibit new Anni Albers fabrics Milan 2025: Dedar to exhibit new Anni Albers fabrics Marking Milan Design Week 2025, Dedar unveils a multi-series collaboration with the Josef & Anni Albers Foundation. Get a first look at the initial collection as Hotel Designs introduces the debut five fabrics Anni Albers transformed textile design into an art form, redefining weaving through both precision and creativity.

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This Tech Deal Targets Payment Inefficiencies in Thai Hotel Sector

Skift Blog

Skift Take: Thailands tourism boom isnt just calling for new resorts or luxury upgrades, its demanding a deeper fix: the overhaul of outdated, fragmented payment systems that mar the entire guest experience.

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CBRE 2025 Global Hotel Forecast: Growth Ahead, but Trade Tensions Cast New Shadows

Hotel News Resource

Factors such as international visitation, group demand, and business travel are expected to drive revenue per available room (RevPAR) growth despite potential headwinds such as geopolitical issues and inflation.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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IndiGo and Accor Link Loyalty Programs for More Travel Rewards

Skift Blog

Skift Take: Accor and IndiGo are keen to cash in on Indias travel boom, teaming up to woo deal-savvy travelers who are waking up to the power of loyalty perks.

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The real benefits of automation in hospitality (without losing the human touch)

eHotelier

The benefits of automation in the hospitality industry are undeniable, both for guests and staff members.

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Asia’s Hotel Deal Market Is Booming, Can It Outrun Global Headwinds?

Skift Blog

Skift Take: Asia's hotel investment market has several buffers insulating it from broader market volatility, says a giant hotel broker. Limited supply is the biggest one.

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7 most important hotel KPIs in the hospitality industry

MEWS

What is the meaning of KPI? A key performance indicator is a measurable value that illustrates how an organization or company is doing in relation to its set objectives, such as average room rate. A KPI often demonstrates how the targets are achieved using data and calculations that guide owners and managers to know how their business is performing.

KPI
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Skift Global Forum Returns to New York City for Its 12th Edition This September

Skift Blog

Skift Take: Skift Global Forum returns to New York City on September 1618 for its 12th year as the travel industrys premier annual event, bringing together top leaders and innovators from around the world to chart the future of global travel.

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The Hotel That Knows You Better Than You Do

Hospitality Tech

Otonomus Hotel is rewriting the rules of hospitality, one AI-powered stay at a time.

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5 Questions with Bill Bensley: Skift Asia Forum Speaker Preview

Skift Blog

Skift Take: Known across the world as the man behind Asias most imaginative resorts, Bill Bensley is part artist, part conservationist, and 100% uncompromising when it comes to pushing the boundaries of what travel can be.

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Before ICE Checks In & Immigration Best Practices for Hotels

Hotel News Resource

The broad immigration agenda of the current U.S. administration is of particular importance to the hospitality industry, which tends to utilize a high percentage of international employees. Enforcement actions in the hospitality industry have increased dramatically over the last few months.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Corporate Travel Demand Is 'Flattish,' Says Delta

Skift Blog

Skift Take: Given the whipsaw policies on tariffs these days, it is difficult to make long-term projections on corporate travel, leisure travel, and the global economy.

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Christchurch Forecasts Promising Growth in Travel and Hotel Industry for 2025

Hotel News Resource

The city's hotel and travel industry is set to benefit from major events and the opening of new public facilities, including the One NZ Stadium and Parakiore Recreation and Sports Center.

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U.S. Arrivals Fall, Online Travel's Reduced Growth and Airlines’ 'Troubled Times'

Skift Blog

Skift Take: On todays podcast we discuss the drop in international visitors to the U.S., online travels outlook, and what one airline CEO is warning.

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Economic Anxiety Alters American Travelers' Plans and Preferences

Hotel News Resource

Growing economic insecurity among American travelers leads to changes in travel volume, destination preferences, and behaviors. With over half of travelers anticipating a recession, price sensitivity and factors such as reputation, food, and authenticity have become increasingly critical in travel marketing.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How Predictive Intelligence Rewrites Guest Retention

Hospitality Tech

While generative AI dominates headlines, predictive AI delivers the strategy hotels need to anticipate guest behavior, personalize incentives and optimize engagement.

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Plantation Island Resort announces major central facilities addition

eHotelier

Plantation Island Resort, one of Fijis most beloved destinations, is excited to announce the commencement of the addition of a central facilities development

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HT Talks Tech with Original ChopShop CEO Jason Morgan

Hospitality Tech

From self-orderg kiosks to guest feedback platforms, Morgan shares how a smart tech stack and a strong brand culture fuel the fast-casual chains expansion.

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IHG to bring world-class luxury hospitality to Himachal Pradesh with the signing of InterContinental Kasauli

eHotelier

IHG Hotels & Resorts, one of the worlds leading hotel companies, has announced the signing of a management agreement with So Hotels LLP to develop

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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ProSafe Partners with RapidSOS to Enhance Hospitality Worker Safety with Advanced Emergency Response Integration

Hospitality Tech

ProSafe, Powered by WorldVue, integrates with RapidSOS to deliver real-time critical data to 911, enhancing panic button functionality for hospitality workers.

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TAG strengthens new Revenue Leadership to drive global growth

eHotelier

TAG (The Appointment Group, LLC), an award-winning travel and event management company, has strengthened its sales, business development and

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Duetto Acquires HotStats

Hospitality Tech

The acquisition accelerates Duettos ambition to become the definitive revenue and profit operating system for the hotel industry.

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Carl Forrest appointed new Hotel Manager at Pan Pacific Melbourne

eHotelier

Pan Pacific Melbourneis pleased to announce the appointment ofCarl Forrestto the position of Hotel Manager.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!