Tue.Oct 15, 2024

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Florida’s New Campaign, Abu Dhabi’s Sphere and Uber’s New Service

Skift Blog

Skift Take: Today's podcast looks at Florida's delicate tourism campaign, Abu Dhabi's spherical Vegas duplicate, and Uber's business travel push.

Services 293
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Waterford Hotel Group Promotes Duane Schroder to Chief Growth Officer

Lodging

WATERFORD, Connecticut—Waterford Hotel Group announced the promotion of Duane Schroder to chief growth officer, a newly created position. In this role, Schroder will lead strategic initiatives designed to propel the company’s expansion. In his role, Schroder will lead business development efforts to secure management contracts. Additionally, Schroder will cultivate strategic partnerships with capital partners to drive future expansion and oversee the acquisition of properties that align wi

Hotels 279
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Uber Launches Black-Car Service for Business Travelers 

Skift Blog

Skift Take: The head of Uber for Business says his margins are better than the non-business side, so Uber wants to triple-down on investment.

Business 293
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Takeoff Strategies: PM Hotel Group President Joseph Bojanowski on His Path and Plans

Lodging

LODGING spoke with PM Hotel Group President Joe Bojanowski on a Friday afternoon, as he was wrapping up the past week and planning for the next one before taking off for the weekend “at a decent hour.” This, he said, was business as usual for the entire team at PM Hotel Group, where he is leading the company’s growth and diversification and seeking to instill an entrepreneurial spirit and passion for innovation and technology.

Hotels 258
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Florida Resumes Tourism Promotion After Hurricane Milton

Skift Blog

Skift Take: Visit Florida needs to communicate that many of the state's destinations and attractions are open for tourism while remaining sensitive to those still in the process of rebuilding.

Tourism 293
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Salter Brothers opens Japan office to drive Asia growth

Hotel Management

Salter Brothers is positioning itself for further growth in Asia with the opening of an office in central Tokyo. Complementing its existing office in Singapore, the Japan office has both investment and asset management team members. It will be led by Managing Director for Asia, Rahul Ghai, who joined the company in November 2023 and has taken charge of the company’s Asian operations.

Resorts 147

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Extended Stay America Premier Suites Opens in Belgrade, Montana

Lodging

CHARLOTTE, North Carolina—Extended Stay America announced the opening of the Extended Stay America Premier Suites Belgrade – Bozeman – Yellowstone Airport, located in Belgrade, Montana. The property was developed by Rimrock Companies and will be managed by Hotel Management & Consulting (HMC). The four-story, 124-room newly constructed Extended Stay America Premier Suites Belgrade – Bozeman – Yellowstone Airport has WiFi, breakfast, cable, 24-hour fitness room, onsite guest laundry, dedicated

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United Airlines Sees Uptick in Corporate Revenues as Business Travel Revival Continues

Skift Blog

Skift Take: United’s third-quarter earnings showed an uptick in business travel and sustained demand for international travel.

Business 274
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Hilton Partners With Be My Eyes for Blind and Low Vision Guests

Lodging

McLEAN, Virginia—Hilton announced an exclusive partnership with Be My Eyes to ensure guests who are blind or have low vision can experience a more accessible and welcoming stay. Together with Be My Eyes, Hilton is making available AI-powered assistance and dedicated Hilton Reservations and Customer Care support to guests who are blind or have low vision across the United States and Canada.

Branding 147
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Boeing Secures $10 Billion Credit Agreement to Bolster Balance Sheet

Skift Blog

Skift Take: With strike action crippling production and a series of expensive regulatory hurdles to navigate, this extra liquidity gives Boeing greater flexibility to top its war chest. Will it be enough to silence the company's growing band of critics?

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Drifter Christchurch celebrates official opening

Hotel Management

The 95-key hybrid hotel Drifter Christchurch, which welcomed its first guests in June, has been officially opened by Christchurch Mayor Phil Mauger. In attendance were ChristchurchNZ tourism representatives, local suppliers, the hotel’s design team, CTRL Space, and Leisure Accommodation Collective executives and team members in attendance. Mayor Mauger participated in a ribbon cutting ceremony alongside LA Co’s CEO Luke Moran before an opening party at The Rambler bar and restaurant for 150 gues

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How India Can Boost Sports Tourism – India Report

Skift Blog

Skift Take: Indian travelers want to experience live events. But India has a long way to go before it can fully monetize the potential of sports tourism.

Tourism 261
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Exclusive: inside Paris’ iconic, legendary and luxurious Le Meurice hotel

Hotel Management

When it comes to hotels in France, few can boast the iconic, legendary and luxurious status of Le Meurice , a celebrity favourite and the location for many top Hollywood films, including Woody Allen’s Midnight in Paris. The hotel has some of the most spacious rooms in the city, alongside an incredible location and to find out more, James Wilkinson checked-in and caught up with Le Meurice General Manager, Franka Holtmann.

Hotels 130
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Yatra Continues Corporate Travel Push With NDC Booking System

Skift Blog

Skift Take: The direct connection with airlines would help streamline the booking process, making it easier for businesses to plan trips without needing to jump between platforms.

Travel 261
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Capella Sydney launches wellness membership for locals, in-room workouts for guests

Hotel Management

Capella Sydney is expanding its wellness offering through an exclusive partnership with global pilates business Fluidform, tapping into the estimated AU$950 billion global wellness tourism market. Coinciding with the hotel’s new Season of Wellness campaign, guests will gain access to Fluidform at Home sessions, filmed on-site and led by Fluidform founder, Kirsten King, from the comfort of their room The collaboration features six 20-minute bespoke workouts, targeting various areas of the body, c

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Independent Hotels’ Loyalty Push Drives Strong Bookings

Skift Blog

Skift Take: It's true that giant hotel groups like Marriott and Hilton loom large. But independent hotel brands aren't going down without a fight.

Hotels 259
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Virgin Australia to serve Doha from mid-2025 as part of Qatar Airways investment

Hotel Management

V irgin Australia is set to return to long-haul international flying as part of a proposed 25% acquisition by Qatar Airways. Subject to ACCC authorisation, this cooperation will enable Virgin Australia to launch flights from Brisbane, Melbourne, Perth and Sydney to Doha, connecting seamlessly into Qatar Airways’ global network. The proposed wet lease services will begin in mid-2025, allowing Virgin Australia to assess the longer-term merits and viability of wide-body aircraft flying.

Services 130
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Greek Prime Minister Dismisses Overtourism Fears, Pushes for Off-Peak Growth

Skift Blog

Skift Take: Greece's prime minister has dismissed the notion of overtourism being a national problem. Kyriakos Mitsotakis is more focused on improving the country's infrastructure to handle more tourists.

Tourism 144
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Vibe teams tap into social media moment to mark 21 years

Hotel Management

Vibe Hotels is celebrating its 21st birthday today with the launch of a social media dance competition, with hoteliers, team members and guests getting involved. “As our name suggests, we’ve always been about creating positive energy and the conditions for a good time” says TFE Hotel’s Global Marketing Officer, Katia Giurtalis. “So, to make our 21st anniversary memorable and fun, we’ve launched the Vibe Dance Off on social media and are encouraging friends and guests to submit a TikTok or Insta

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Hilton teams with Be My Eyes for accessible travel

Hotel Business

For many, checking into a hotel can mean the beginning of an exciting adventure, a relaxing getaway or important moments in life. For guests who are blind or have low vision, exploring the unfamiliar surroundings of a hotel could pose unique and specific challenges that have the potential to impact their stay. Hilton has entered into an industry-first, exclusive partnership with Be My Eyes to ensure guests who are blind or have low vision can experience a more accessible, seamless and welcoming

Travel 116
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Hilton to ignite growth in focused service segment with Spark to make APAC debut

Hotel Management

Hilton is aiming to double its number of focused service properties in Asia Pacific in the coming years to over 1,000, with 594 properties currently under development. Hilton has 483 focused service properties trading in the region under its Hilton Garden Inn and Hampton by Hilton brands. “These brands have made huge strides in Asia Pacific with around 100 Hilton Garden Inn properties trading and approximately 400 Hampton by Hilton properties in operation in Asia Pacific (APAC),” said Hilton Sen

Services 130
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HAMA: Demand, ADR growth among top industry concerns

Hotel Business

According to the Fall 2024 Industry Outlook Survey from the Hospitality Asset Managers Association (HAMA), the top three issues of greatest concern in the hospitality industry are demand, wage increases and ADR growth. Conducted in conjunction with HAMA’S 2024 Annual Fall Meeting held in La Jolla, CA, the semi-annual report conveyed the latest opinions, experiences and predictions of nearly 70 hotel asset managers on topics ranging from budget forecasts to management company outlooks.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Newly Launched Brooksy Sets New Standard In Innovative Hotel Bar Concepts In Sydney

Hotel Management

Amora Hotel Jamison Sydney blends progressive hospitality with creative F&B innovation in its Great-Gatsby-era-themed lifestyle bar, making its mark in the city’s ever-evolving bar scene. A Speakeasy Concept with 1920s Flair Brooksy Bar at Amora Hotel Jamison Sydney captures the essence of the 1920s speakeasy with modern sophistication, attracting patrons with its distinctively themed ambience on York Street, amidst Sydney’s bustling bar scene.

Hotels 130
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Must-Have Software for Hotels: Improve Operations & Guest Experience

STAAH

The right software is a game-changer for hotel success, shaping everything from operational efficiency to guest satisfaction. As technology continues to advance, hotels have transformed the way they manage daily tasks and interact with guests. Let’s take a look at some essential software solutions every hotel should consider. 7 Must-Have Software for Hotels 1.

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Growing Loyalty Across Asia Pacific

Hotel Management

Aligning with BWH’s commitment to inspire travel through unique experiences, its award-winning, global loyalty programs showcasing over 1.7 million members in Asia Pacific and growing. Offering one of the fastest-growing rewards programs in the industry, leading global hotel company, BWH Hotels, boasts two loyalty programs: Best Western Rewards and WorldHotels Rewards.

OTA 130
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Product watch: Theia Table Lamp from Studio Lloyd

Hotel Designs

Hotel Designs Product watch: Theia Table Lamp from Studio Lloyd Product watch: Theia Table Lamp from Studio Lloyd Shining a light on the Theia Table Lamp – its blend of creativity and craftsmanship is the result of a special collaboration by Cape Town based Studio Lloyd and Nammu Ceramics… The two studios share a love for organic and elegant handcrafted designs.

Hotels 106
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The Mille Club: introducing the Total Revenue Manager

eHotelier

Revenue management for Mille Club properties is diametrically opposite to that of their lower-priced brethren. Luxury consumers are agnostic to minor price differences, while competitive sets are difficult, if not impossible, to define as they lack close geographic parameters.

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Baccarat Hotels prepares to shine on the Downtown Dubai skyline

Hotel Designs

Hotel Designs Baccarat Hotels prepares to shine on the Downtown Dubai skyline Baccarat Hotels prepares to shine on the Downtown Dubai skyline Shamal Holding has unveiled details of the UAE’s first Baccarat Hotel – with interiors by 1508 London, the property is on course to redefine ultra-luxury hospitality in the city… The 145-key Baccarat Hotel & ResidencesDubai promises unparalleled architecture, exquisite interiors and exceptional dining experiences alongside the highest quali

Resorts 106
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Study: Understanding the American International Traveler: Demographics, Behavior, and Preferences

Hotel News Resource

According to a recent study American international travelers are a significant market segment due to their commitment to travel and positive travel sentiment. This group is characterized by their pursuit of new experiences and cultural understanding.

Travel 81
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From Data to Delight: How CDPs impact daily operations & long-term results

eHotelier

Unlock the full potential of your guest data with our latest whitepaper, From Data to Delight. In this deep dive, we reveal how a Customer Data Platform (CDP) can transform the way hotels operate, engage with guests, and drive long-term success.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!