Tue.Jul 23, 2024

article thumbnail

Experiences vs. Things: Where the Money’s Going

Skift Blog

Skift Take: Travel executives see activities and experiences as increasingly lucrative, and here's what the numbers say about how travelers are spending on them.

Travel 317
article thumbnail

Waterford Hotel Group Project Makes a Difference in Downtown Hartford

Lodging

COVID created challenges for many hotel companies, but some operators managed to turn those challenges into opportunities. One such company is Waterford, Connecticut-based Waterford Hotel Group, which spearheaded the recently completed transformation of the Hilton Hartford into a mixed-use development that includes both a hotel and premier apartment complex.

Hotels 278
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Delta Meltdown, Day 5: Pressure Mounts From Passengers and Washington

Skift Blog

Skift Take: As Delta’s meltdown continues for the fifth day, customers and Washington are becoming increasingly frustrated.

312
312
article thumbnail

Schwartz and Trilogy introduce all-inclusive sports training destination and home of the NSW Blues

Hotel Management

Hotel owner and entrepreneur Dr. Jerry Schwartz and independent management company Trilogy Hotels are pioneering a premium sports hospitality offering through the integration of high-performance training facilities within a luxury resort setting at Fairmont Resort Blue Mountains. Nestled in the Blue Mountains community of Leura, the secluded Fairmont resort has been transformed into an elite training retreat, serving as the training camp for state rugby league team the New South Wales Blues this

Resorts 264
article thumbnail

Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

article thumbnail

Venice’s Tourist Fee: 3 Things We’ve Learned So Far and What Comes Next

Skift Blog

Skift Take: Venice has trialed its entry free for day trippers. Armed with data, the city is going to figure out adjustments to make it effective.

Tourism 307
article thumbnail

Sandpiper Hospitality Manages ECHO Suites Spartanburg

Lodging

RICHMOND, Virginia—Sandpiper Hospitality has been named manager of the ECHO Suites Extended Stay by Wyndham Spartanburg in Spartanburg, South Carolina. Opened earlier this month, the hotel is the first property open in the ECHO Suites Extended Stay by Wyndham brand. Each of the 124 suites in the newly constructed hotel includes a kitchenette with two stovetop burners, a full refrigerator, and a microwave.

More Trending

article thumbnail

Exclusive: Hilton looks to ‘kit-of-parts’ approach to expand mid-tier product

Hotel Management

In HM ’ s 2024-2025 Hotel Development Outlook, Hilton Director of Development, Australasia, Tushar Raniga, talks key market trends and the demands of today’s hotel owners. The Australian hotel development sector is currently navigating the significant challenge of rising development costs. As a response, innovative solutions such as modular development are gaining traction, a concept that Hilton recently showcased at AHICE with the Hilton Garden Inn room prototype.

Branding 245
article thumbnail

Gatwick Airport Wants to Double Connectivity With India in 5 Years

Skift Blog

Skift Take: With IndiGo planning to induct Airbus A350 aircraft by 2027, potentially enabling flights to London, will it be considering Gatwick as a new destination?

307
307
article thumbnail

Capella Sydney aligns with Torrens University to upskill teams and build future workforce

Hotel Management

Capella Sydney has partnered with Torrens University to offer students hospitality work placements and provide upskilling opportunities for its team members. Torrens University students will have the opportunity to gain placements and graduate roles across various departments at the award winning 5-star hotel, providing new education and career pathways into the hospitality industry.

article thumbnail

Why India’s Rising Middle Class Dominated the MakeMyTrip Earnings Call

Skift Blog

Skift Take: MakeMyTrip has the burgeoning middle class and their growing wallets to thank for its recent performance.

article thumbnail

How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

article thumbnail

Pro-invest partners with Southern Cross University to help bridge education gap

Hotel Management

Pro-invest Group has partnered with Southern Cross University on a new equity scholarship and internship program that aims to introduce diverse talents and perspectives for future generation of hoteliers. As an owner and manager of one of Australia’s largest independent hotel portfolios, Pro-invest Group will play an important role in providing access to paid internships, mentorships, and potential employment opportunities within the hotel industry, as well as financial assistance to support stu

Tourism 147
article thumbnail

Qatar Airways CEO to See First Class Suite Prototype Thursday But Warns of Delays

Skift Blog

Skift Take: Speaking to Skift, Badr Mohammed Al-Meer said supply chain and regulatory hurdles could hinder the speed of the first class roll-out.

Travel 300
article thumbnail

WorldVue Signs Agreement to Acquire Cabling Solutions

Lodging

HOUSTON, Texas—Hospitality technology solutions providers WorldVue and Cabling Solutions, LLC have announced they have signed an agreement that marks their commitment to designing and building hotel infrastructure. For nearly fifty years in business, WorldVue has been a provider of video, wireless connectivity, and professional services to hotels, residential properties, and enterprises worldwide.

article thumbnail

Transportation Department Opens Probe Into Delta Meltdown

Skift Blog

Skift Take: The Transportation Department said ongoing flight disruptions and reports of customer service issues prompted it to investigate Delta as the carrier’s meltdown enters its fifth day.

Services 300
article thumbnail

New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

article thumbnail

Hilton Garden Inn Charlestown | Mt. Pleasant Completes Renovation

Lodging

MT. PLEASANT, South Carolina—The Hilton Garden Inn Charleston | Mt. Pleasant has completed a comprehensive renovation and enhancement to all hotel guestrooms and suites, public areas, and meeting and event spaces. The Hilton Garden Inn Charleston | Mt. Pleasant is located between historic downtown Charleston, South Carolina, and the beaches of Isle of Palms and Sullivan’s Island.

Events 147
article thumbnail

India’s Efforts to Boost Adventure Tourism — India Report

Skift Blog

Skift Take: India's focus in recent years has been on tourism destination development. In its plan to diversify its offerings to attract different types of travelers, adventure tourism caters to a growing demand.

Tourism 298
article thumbnail

PMZ Realty Capital Closes Over $40 Million in Recent Transactions

Lodging

NEW YORK, New York—PMZ Realty Capital LLC announced that it has closed over $40 million in recent weeks. “Our ability to secure hospitality loans for our clients is a testament to the resilience of the hospitality sector, even amidst high-interest rates,” said Peter Berk, president, PMZ Realty Capital LLC—Hotel Finance Group. “Our industry remains vibrant and bustling with activity.

Closing 147
article thumbnail

FAA Launches Audit Into Southwest After Safety Incidents

Skift Blog

Skift Take: Southwest is the second carrier to be under an FAA audit this year due to a series of widely-reported safety incidents.

293
293
article thumbnail

Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

article thumbnail

AKA turns former London spy residence into elegant Marylebone apartment hotel

Hotel Management

In the heart of London’s vibrant Marylebone, AKA has turned the former home of MI5 agents into some elegant serviced residences, including a three-bedroom townhouse that’s in high demand. AKA has further invested in its London presence with a major renovation programme at its signature serviced residences set in an elegant and historic 1920s townhouse in the heart of picturesque Marylebone.

Services 130
article thumbnail

Delta’s Meltdown, Venice’s Money Haul and Biz Travel Winners

Skift Blog

Skift Take: Today’s podcast looks at Delta’s fifth day of chaos, Venice’s successful tourism fee, and U.S. cities where biz travel has rebounded.

Travel 293
article thumbnail

Inside Delamore Lodge’s latest luxury addition

Hotel Management

Boutique accommodation Delamore Lodge on New Zealand’s Waiheke Island has introduced a new luxury villa as part of a property refurbishment. The Ataahua Owners Villa is a refurbished two-bedroom, two-bathroom self-contained apartment. Positioned in a quiet corner of the property, with views of the Hauraki Gulf, the ‘Ataahua’ (meaning ‘beautiful’) villa features two master bedrooms with super-king beds, spacious ensuites with rainforest showers, and walk-in wardrobes.

Dining 130
article thumbnail

5 Fastest-Growing U.S. Business Travel Markets: Amex Hotel Data

Skift Blog

Skift Take: Business travel is back, but Princeton, N.J., led U.S. markets in doing better than others, according to American Express.

Business 291
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Meetings and Events with a Difference at Oaks Cypress Lakes Resort

Hotel Management

Nestled in the heart of the Hunter Valley, just a two-hour drive from Sydney or an hour from Newcastle Airport, Oaks Cypress Lakes Resort offers a unique blend of natural beauty and crowd-pleasing events, meetings and conference facilities. The resort’s idyllic setting, surrounded by over 150 premium wine producers, boutique breweries, and gourmet local produce, provides the perfect backdrop for any event, from intimate corporate retreats to grand conferences and gala events.

Events 130
article thumbnail

Mallorca’s Tourism Angst, Biz Travel’s Bounce and Delta’s IT Woes

Skift Blog

Skift Take: Today's podcast looks at Mallorca residents’ anger over tourism, business travel’s projected return, and Delta’s ongoing IT outage issues.

Tourism 283
article thumbnail

What is Dynamic Pricing and Why It Matters?

STAAH

In the ever-evolving landscape of the hotel industry, finding the right pricing strategy can significantly impact your business’s success. One approach that has gained traction among savvy hotel owners and managers is dynamic pricing. But what exactly is dynamic pricing? Unlike static pricing models, which maintain fixed rates regardless of fluctuating demand.

Occupancy 114
article thumbnail

Indian Union Budget Disappoints Tourism Industry… Yet Again

Skift Blog

Skift Take: Once again, the Indian Union Budget left the tourism industry high and dry, ignoring all their key demands. With their hopes for infrastructure status and tax rates dashed, the industry had to content itself with the crumbs of small mercies.

Tourism 231
article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

Case study: Newmor goes bespoke in Dear Sailor

Hotel Designs

Hotel Designs Case study: Newmor goes bespoke in Dear Sailor Case study: Newmor goes bespoke in Dear Sailor Located in Spinningfields, Manchester, Dear Sailor draws inspiration from the prohibition-era jazz speakeasies of 1930’s Tokyo, evoking the heady romance of Japan’s underground drinking dens… The idea of a ‘secret bar’ might seem outdated in our age of social media, but Dear Sailor, Manchester’s latest addition, managed to maintain an air of mystery prior to its opening.

Closing 104
article thumbnail

Introducing Distil Open House

Inn Sight

At Distil, we believe in nurturing creativity and supporting the vibrant freelance community in Sydney. That's why we're excited to launch our new initiative: Distil Open House. Starting this August, we're opening our studio space to eight freelancers or recent graduates - across two days, offering a unique opportunity to work in a creative environment, seek portfolio guidance and network with other talented designers.

98
article thumbnail

The Mille Club: two Rocco Forte hotels in one incredible trip to Italia

eHotelier

We asked the Managing Directors of two Rocco Forte properties to provide insight into their take on Roman hospitality and the ever-evolving nature of ultraluxury hotels in an alpha-tier city like this one where fierce competition among Mille Club members is fierce.

Hotels 98
article thumbnail

Equinox Hotels and NEOM announce Equinox Resort Treyam

Hotel Designs

Hotel Designs Equinox Hotels and NEOM announce Equinox Resort Treyam Equinox Hotels and NEOM announce Equinox Resort Treyam Equinox Hotels and NEOM have announced plans for the opening of Equinox Resort Treyam, one of Magna’s twelve destinations, located on the coast of the Gulf of Aqaba. Here’s what we know… Magna’s destinations, including Treyam, are part of NEOM , the evolving regional development, taking shape in northwest Saudi Arabia.

Resorts 97
article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!