Tue.Jul 23, 2024

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Experiences vs. Things: Where the Money’s Going

Skift Blog

Skift Take: Travel executives see activities and experiences as increasingly lucrative, and here's what the numbers say about how travelers are spending on them.

Travel 321
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Waterford Hotel Group Project Makes a Difference in Downtown Hartford

Lodging

COVID created challenges for many hotel companies, but some operators managed to turn those challenges into opportunities. One such company is Waterford, Connecticut-based Waterford Hotel Group, which spearheaded the recently completed transformation of the Hilton Hartford into a mixed-use development that includes both a hotel and premier apartment complex.

Hotels 278
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Delta Meltdown, Day 5: Pressure Mounts From Passengers and Washington

Skift Blog

Skift Take: As Delta’s meltdown continues for the fifth day, customers and Washington are becoming increasingly frustrated.

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Schwartz and Trilogy introduce all-inclusive sports training destination and home of the NSW Blues

Hotel Management

Hotel owner and entrepreneur Dr. Jerry Schwartz and independent management company Trilogy Hotels are pioneering a premium sports hospitality offering through the integration of high-performance training facilities within a luxury resort setting at Fairmont Resort Blue Mountains. Nestled in the Blue Mountains community of Leura, the secluded Fairmont resort has been transformed into an elite training retreat, serving as the training camp for state rugby league team the New South Wales Blues this

Resorts 264
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Venice’s Tourist Fee: 3 Things We’ve Learned So Far and What Comes Next

Skift Blog

Skift Take: Venice has trialed its entry free for day trippers. Armed with data, the city is going to figure out adjustments to make it effective.

Tourism 312
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Summer Travel’s Hidden Hurdle: The Impacts of Cancellations and No-Shows

Skift Blog

Skift Take: Cancellations and no-shows for hotel reservations tend to be higher in summertime, which can significantly impact revenue for hotels and travel management companies (TMCs). Slicing and dicing data more granularly leads to better forecasting and may reduce potential revenue losses.

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Why India’s Rising Middle Class Dominated the MakeMyTrip Earnings Call

Skift Blog

Skift Take: MakeMyTrip has the burgeoning middle class and their growing wallets to thank for its recent performance.

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Qatar Airways CEO to See First Class Suite Prototype Thursday But Warns of Delays

Skift Blog

Skift Take: Speaking to Skift, Badr Mohammed Al-Meer said supply chain and regulatory hurdles could hinder the speed of the first class roll-out.

Travel 306
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Transportation Department Opens Probe Into Delta Meltdown

Skift Blog

Skift Take: The Transportation Department said ongoing flight disruptions and reports of customer service issues prompted it to investigate Delta as the carrier’s meltdown enters its fifth day.

Services 306
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India’s Efforts to Boost Adventure Tourism — India Report

Skift Blog

Skift Take: India's focus in recent years has been on tourism destination development. In its plan to diversify its offerings to attract different types of travelers, adventure tourism caters to a growing demand.

Tourism 303
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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FAA Launches Audit Into Southwest After Safety Incidents

Skift Blog

Skift Take: Southwest is the second carrier to be under an FAA audit this year due to a series of widely-reported safety incidents.

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Delta’s Meltdown, Venice’s Money Haul and Biz Travel Winners

Skift Blog

Skift Take: Today’s podcast looks at Delta’s fifth day of chaos, Venice’s successful tourism fee, and U.S. cities where biz travel has rebounded.

Travel 298
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5 Fastest-Growing U.S. Business Travel Markets: Amex Hotel Data

Skift Blog

Skift Take: Business travel is back, but Princeton, N.J., led U.S. markets in doing better than others, according to American Express.

Business 296
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Mallorca’s Tourism Angst, Biz Travel’s Bounce and Delta’s IT Woes

Skift Blog

Skift Take: Today's podcast looks at Mallorca residents’ anger over tourism, business travel’s projected return, and Delta’s ongoing IT outage issues.

Tourism 288
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!