Thu.Oct 10, 2024

article thumbnail

Ask Skift: What Are Key Trends in Food Tourism?

Skift Blog

Skift Take: Travelers are increasingly looking to partake in culinary experiences on the road.

Tourism 313
article thumbnail

Hyatt Partners With Mind Share Partners for Workplace Mental Health

Lodging

CHICAGO—Hyatt announced a new collaboration with Mind Share Partners, a nonprofit that is changing the culture of workplace mental health. Rooted in global colleague insights and feedback, this collaboration focuses on Hyatt’s commitment to wellbeing by building an understanding around mental health, seeking support when needed, and contributing to a mentally healthy workplace.

Events 264
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Delta Sees Minimal Impact From CrowdStrike Outage, Expects Lower Demand Around the Election

Skift Blog

Skift Take: Delta has been riding high despite a major summer meltdown. It’s expecting more growth in the fourth quarter, but Election Day may cause a brief dip in travel demand.

Travel 306
article thumbnail

The Hotel Franchise Model: An Enduring ‘Engine of Opportunity’ Worth Preserving

Lodging

For guests, business owners, employees, and investors, the U.S. hotel and lodging industry is incredibly appealing. In part, that’s because we have a franchising system that has made our hotels, lodges, inns, and resorts some of the most dependable, available, and accommodating on the planet. These characteristics, enabled by the franchise model, are the reason why guests can find a trusted hotel brand for every lifestyle, workstyle, and price point of their choosing almost anywhere. […] T

article thumbnail

Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

article thumbnail

United Bets on Offbeat Destinations, Adds Mongolia and Greenland for 2025

Skift Blog

Skift Take: In what is probably one of its most unique route announcements, United is adding eight new destinations for next summer, ranging from the capitals of Sicily and Greenland.

301
301
article thumbnail

This Week’s Comings & Goings

Lodging

Makeready announced the expansion of its executive leadership team with the appointment of Eric Gavin as president of operations. In this new role, Gavin will focus on management performance throughout Makeready’s portfolio. HRI Hospitality announced the appointment of Adnan B. Virani as senior vice president of capital markets and investor relations.

More Trending

article thumbnail

AA NSW seeks to grow staff and room numbers in Sydney’s west and regional locations

Hotel Management

Rebuilding a skilled hospitality workforce remains a top agenda item for hoteliers in New South Wales, with the subject a key part of discussions at a recent Accommodation Australia NSW State Advisory Committee meeting. “Skills, migration and training are always a focus at our meetings as we look at ways to end the chronic staff shortages most of our members face – particularly in regional areas,” said AA NSW General Manager Stacey McBride.

article thumbnail

Houston’s Getting a Low-Cost Link to Tokyo

Skift Blog

Skift Take: This bold move by a Japanese budget carrier will see it compete directly with two formidable big-name competitors. With no transit partners for smooth onward connections, will low fares be enough to fill the planes profitably?

Business 284
article thumbnail

New-build Quest Bairnsdale set to open in winter 2025

Hotel Management

A $40 million mixed-use Quest property is slated to open in Victoria’s East Gippsland region next winter, with construction well underway. On Thursday, key representatives from Quest Apartment Hotels joined developer Dahlsens, project builder BFN Developments and Architects from Fenton Design Group at the site of Quest Bairnsdale to discuss the progress of the development.

article thumbnail

Maldives’ Latest Move to Attract Indian Tourists: Easier Payments

Skift Blog

Skift Take: Maldives' decision to introduce RuPay cards in the country in partnership with India may or may not lead to an uptick in Indian tourists. But it could boost its tourism earnings.

Tourism 284
article thumbnail

How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

article thumbnail

Video: Qantas launches new North America campaign as United States capacity grows

Hotel Management

For the first time in a decade, Qantas has unveiled a new brand campaign in the North American market as demand for travel between the US and Australia continues to grow. Academy Award-nominated writer, producer and director Baz Luhrmann and four-time Academy Award-winning costume and production designer Catherine Martin act as creative consultants and ambassadors for the campaign, titled ‘Australia in the Sky’, which features Qantas crew alongside an all-star cast of Australian talent including

Services 130
article thumbnail

Dubai’s Quiet Neighbor: Sharjah Aims For ‘Invisible’ Tourism

Skift Blog

Skift Take: 45 minutes from the center of Dubai is Sharjah, an emirate that isn't trying to turn heads like its neighbors do.

Tourism 274
article thumbnail

Brittain Resorts & Hotels Partners With Provident Hotels & Resorts

Lodging

MYRTLE BEACH, South Carolina—Officials of Brittain Resorts & Hotels announced the company has partnered with Provident Hotels & Resorts to operate its portfolio of eight hotels and resorts located throughout Florida. “The addition of the Provident Hotels & Resorts properties is a perfect fit for our expanding portfolio of full-service hotels and resorts located along the East Coast,” said Matthew Brittain, CEO, Brittain Resorts & Hotels.

Resorts 130
article thumbnail

Family Travel and Latest Booking Trends: Key Insights from Skift Research

Skift Blog

Skift Take: Families are embracing travel, fueled by multi-generational trips and increased spending confidence.

Travel 273
article thumbnail

New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

article thumbnail

Hospitality America Updates Tech Infrastructure

Lodging

GREENVILLE, South Carolina—Hospitality America is investing in its technology infrastructure aimed at updating business intelligence across its hotel portfolio. The initiative will give leaders at both the property and corporate levels real-time insights, actionable data, and forecasting capabilities to facilitate proactive and agile management. Leading the effort is Wes Cargen, newly appointed vice president of business intelligence and former operations manager for the third-party management c

article thumbnail

Marriott Settlement, OTA Buybacks and Hyatt-American Air Loyalty Play

Skift Blog

Skift Take: Today's podcast looks at Marriott's big settlement, the shaky 2025 OTA forecast, and new loyalty rules for Hyatt and American Airlines.

OTA 244
article thumbnail

Why Housekeeping is the heart of a hotel: leadership insights

eHotelier

Housekeeping impacts every part of the hotel, and this influence is felt in both guest satisfaction and the overall wellbeing of employees.

Hotels 124
article thumbnail

Meet the team: Jayvee Gabon, Business Development Manager – Philippines

STAAH

Meet Jayvee Gabon, a dynamic professional with extensive experience in both hospitality and the travel technology industry. From managing key destinations in the Philippines to helping hotels leverage cutting-edge technology, Jayvee’s journey is one of growth and passion for the industry. A Bit About Jayvee’s Career Journey: Jayvee Gabon began his career in hospitality at Best Western Plus Lex Cebu, where he started as a Sales & Banquet Executive before being promoted to Sales Accounts

article thumbnail

Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

article thumbnail

9 Ways to Rev Up Your Room Service

Webrezpro

Room service, though a classic, isn’t necessarily on its way out the door. In a Hotels.com survey, 45 percent of the properties that responded claimed demand for it was rising.

Services 109
article thumbnail

STAAH Weekly Hospitality Quiz: 11 October

STAAH

Welcome to STAAH’s Weekly Hotel Industry Quiz! At STAAH, we believe that staying sharp and informed is key to thriving in the ever-evolving hospitality world. Whether you’re a seasoned hotelier or just starting out in the industry, this quiz will test your knowledge and keep you on top of industry trends. Join us every week for a new set of questions!

article thumbnail

Brittain to assume management of Provident portfolio

Hotel Business

Brittain Resorts & Hotels (BRH) has partnered with Provident Hotels & Resorts to operate its portfolio of eight hotels and resorts located throughout Florida. “The addition of the Provident Hotels & Resorts properties is a perfect fit for our expanding portfolio of full-service hotels and resorts located along the East Coast,” said Matthew Brittain, CEO, BRH.

article thumbnail

Resident Hotels Announces Agreement with Marriott International to Rebrand Four of its Midscale Properties

Hotel Speak

Specialist hotel operating company, Resident Hotels , announced it has signed a franchise agreement with Marriott International to convert its four Sleeperz Hotels to the Four Points Flex by Sheraton brand. Following the purchase of a majority stake in Sleeperz Hotels by Mactaggart Family & Partners , the portfolio has been operated by Resident Hotels (also majority owned by the same family office) since November 2022.

KPI 105
article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

A side issue: iconic side tables by Ligne Roset

Hotel Designs

Hotel Designs A side issue: iconic side tables by Ligne Roset A side issue: iconic side tables by Ligne Roset Ligne Roset Contract offers a wide variety of side tables that reflect the brand’s commitment to modern, stylish, and functional design… The Ligne Roset Contract side tables typically feature minimalist aesthetics, innovative materials, and versatile functionality.

Branding 100
article thumbnail

STS Cloud and Cloudbeds Unveil Powerful Integration to Transform Hotel Group Sales and Event Operations

Hotel Speak

Charleston, SC – (October 10, 2024) – SalesAndCatering.com and Cloudbeds have announced a two-way integration that will empower hotels, resorts, and conference centers to optimize hotel group sales and event management. By combining Cloudbeds’ innovative property management system (PMS) with STS Cloud’s robust event management and sales capabilities, hoteliers can prevent overbookings, optimize room and event inventory, and deliver personalized service to win more deals.

Events 103
article thumbnail

Perfectly suited at Pan Pacific London

Hotel Designs

Hotel Designs Perfectly suited at Pan Pacific London Perfectly suited at Pan Pacific London Pan Pacific London has unveiled a new standard of graceful luxury across its forty-two suites, designed by Singapore-based FDAT, spotlighting flair and functionality… The newly renovated suites at Pan Pacific London offer guests a tactile journey through a rich tapestry of textures, colours, and botanical motifs that evoke the senses- with two evocative styles, each designed to meet the unique prefe

Dining 96
article thumbnail

Self-Check-In at Hotels: Benefits and Growing Trends

Hotelogix

Self-check-in technology is becoming increasingly popular in the hospitality industry. It allows guests to check themselves in through hotel kiosks or mobile devices, reducing the need for human interaction. This method not only speeds up the check-in process but also enhances the guest experience, providing convenience and flexibility. What is a Hotel Mobile Self-Check-In App?

Hotels 92
article thumbnail

Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

article thumbnail

Stop Pitching, Start Connecting: Social Selling Secrets for Hotel Vendors

Lure Agency

Why your prospecting may be doing more harm than good. […] The post Stop Pitching, Start Connecting: Social Selling Secrets for Hotel Vendors appeared first on Lure Agency.

Hotels 84
article thumbnail

Hotel Sales Training Lessons Learned From A Top&Tier Real&World Practitioner

Hotel News Resource

While being a sales trainer for a diversity of lodging providers certainly keeps me in touch with what’s going on in the profession of hotel sales these days, I always capitalize on every opportunity to gain insights from real&world practitioners.

article thumbnail

Best hotel review sites and how to get positive reviews

MEWS

What are hotel reviews? Hotel reviews are feedback from guests after their stay, offering insights into their experience, from the quality of services to various aspects of the property. These reviews can be either positive or negative, and they might be solicited or shared voluntarily.

article thumbnail

Elevate Your Career in Hotel Management: The Ultimate Guide to Success

Hotel News Resource

Article - Elevate Your Career in Hotel Management: The Ultimate Guide to Success - Boost your career in the hospitality sector with our guide designed for individuals seeking to advance in hotel management.

article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!