Wed.Mar 19, 2025

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Inside IHG's New 'Net Zero' Hotel

Skift Blog

Skift Take: IHGs net zero hotel is a step forward, but the reality is that not every region or hotel owner can follow suit just yet. Access to renewable energy, sustainable materials, and even willing investors varies wildly, meaning true industry-wide change depends as much on local infrastructure as it does on big-brand ambition.

Hotels 280
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3 Winning Strategies for STRs To Compete with the Big Dogs

TravelNet

At a Glance Big operators are both a threat and an opportunity to smaller PMCs. Size doesnt matter if you remain agile and adaptive a critical advantage in a fast-moving market. Building unique experiences can unlock new revenue streams and grow your customer base. Your customer list is a key resource for driving more direct business. The consolidation and corporatization of the STR business have been underway for a while now.

Market 52
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Hotel Guest Apps in 2025: What the Data Says About Features Guests Actually Use

Hotel Speak

Over the last decade, hotel guest apps have gone from nice-to-have amenities to essential pieces of the guest experience puzzle. What used to be considered futuristic mobile check-in, digital room keys, and instant messaging with the front desk is now standard operating procedure for leading brands. But not all guest apps are created equal, and the difference between an app that delights and one that frustrates guests often comes down to the details.

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STAAH and The Clarks Hotels & Resorts Sign MoU with New Zealand PM in Attendance

STAAH

In a significant step toward advancing technology adoption in India’s tourism and hospitality sector, global hospitality technology firm STAAH has signed a Memorandum of Understanding (MoU) with The Clarks Hotels & Resorts in New Delhi. The MoU was signed in the presence of New Zealand Prime Minister Christopher Luxon at ITC Maurya, Delhi.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Creating The Eve

Hotel Designs

Hotel Designs Creating The Eve Creating The Eve Perched on the fringe of Sydneys CBD, The EVE has brought together some of the city’s most forward-thinking creatives, resulting in a hotel design that is reflective of Sydneys global city status, with influences from both the local neighbourhood and abroad… The EVE recently opened its doors , positioning itself as a place where creatives, tastemakers and entrepreneurs congregate and visitors can effortlessly immerse themselves in the v

Scale 59
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Hotel Digital Key Trends: What’s Next in Mobile Access Technology? 

Fuel Travel

Digital keys are an essential part of daily operations and the guest stay at an increasing number of hotels. Digital keys offer a streamlined experience, letting guests check-in and get into their rooms, skipping the line at the front desk entirely. Some digital-native hotels are reducing front desk staff entirely in favor of keyless entry. As this technology becomes more normal and expected by guests, hoteliers should be asking themselves, whats next for mobile access?

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The Chicago Hotel Collection acquires Ambassador Chicago

Hotel Business

The Chicago Hotel Collection , a portfolio of independent boutique hotels, has acquired the Ambassador Chicago, located in the Gold Coast neighborhood of the Windy City. With nearly a century of history, the has hosted Hollywood legends, cultural icons and world travelers. Under new ownership, the hotel will honor its storied legacy while introducing modern enhancements to elevate the guest experience, the company reports.

Dining 59
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Small Things Hoteliers Can Do That Make a Big Difference to Guests

Webrezpro

Customer satisfaction is a top priority for any business, but for those in hospitality, its the entire purpose. Hoteliers do what they do because they are passionate about making every guests stay special. And what shows anyone theyre special? Simply being valued. From a warm greeting to a good cup of coffee, the smallest things […] The post Small Things Hoteliers Can Do That Make a Big Difference to Guests appeared first on WebRezPro.

Business 109
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Walker & Dunlop arranges $253M construction loan for Pendry Nashville

Hotel Business

Walker & Dunlop Inc. has arranged a $253 million construction loan to facilitate the development of the Pendry Nashville and Pendry Residences Nashville, a soon-to-be 30-story hotel-condominium tower located in Nashville’s Paseo South Gulch district. Hotel Business first reported on the development of the property on March 14. The Walker & Dunlop New York Capital Markets team, led by Aaron Appel, Keith Kurland, Jonathan Schwartz, Adam Schwartz, Michael Diaz, Sean Bastian and Jackso

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Moving Beyond RevPAR to Maximize Profitability

HotStats

As hotel investors convene at the Hunter Hotel Investment Conference 2025, new insights from Profit Matters 2024 by HotStats reveal that rising operating costs in the US marketparticularly laborare squeezing hotel profit margins. Despite revenue growth, U.S. hotels saw GOP margins decline by 1.1 percentage points in 2024, making it the only major global region to experience a profit contraction.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Own Your Hotel’s AI Shift: Embracing Innovation for Smarter Hospitality

The Hotels Network Blog

In todays fast-evolving digital landscape, AI is revolutionizing the hospitality industry, unlocking new possibilities to enhance efficiency, personalization, and revenue optimization. To stay competitive, hoteliers must embrace the latest AI-driven innovations that streamline operations, improve guest experiences, and drive direct bookings. By proactively leveraging cutting-edge technology, hotels can ensure they remain agile, adaptable, and ahead of industry trends, maximizing their potential

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HB Exclusive: Hotel Equities forms strategic partnership with Pinnacle Hotel Group

Hotel Business

Hotel owner, operator and developer Hotel Equities (HE) has entered into a strategic partnership with Arkansas-based Pinnacle Hotel Group. Pinnacles current hotel portfolio and its development pipelinewhich includes properties from Marriott, Hilton and IHGwill be integrated into Hotel Equities management platform effective May 1. This partnership builds on an existing relationship, as HE already manages the recently opened AC Hotel by Marriott Kansas City Downtown, of which Pinnacle is an owner.

Hotels 104
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Hyatt Forms Wellbeing Collective Advisory Board

Lodging

CHICAGO, IllinoisHyatt Hotels Corporation announced the formation of the Wellbeing Collective Advisory Board, a team dedicated to growing Hyatts wellbeing offerings, with an initial focus on innovating around how people gather for meetings and events. The Wellbeing Collective Advisory Board will play a role in ensuring that Hyatt guests and customers have access to experiences that meet their evolving needs and support their holistic wellbeing.

Events 130
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Davidson strengthens leadership team

Hotel Business

Davidson Hospitality Group has made several executive appointments and promotions, including naming Harris White the company’s new CFO and promoting Jason Rabidoux to chief investment officer. The combination of newly added, high-level key players and rising internal talent represents our strongest team in the companys 50-year history, said Thom Geshay, CEO/president, Davidson Hospitality Group.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Travel Industry Executives Discuss Shifting Gears in an Uncertain Hospitality Landscape

Lodging

The hospitality industry is currently facing an uncertain landscape, according to multiple executives at the 2025 Hunter Hotel Investment Conference at the Atlanta Marriott Marquis. Led by Mitch Patel, founder and CEO of Vision Hospitality Group, the Market Overview: Financial Analysis and Forecast panel discussed various topics affecting the hospitality industry including the economy and a potential recession, the transaction market, and the hotel development landscape.

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How Mobile-Booking gives Hotels a Competitive Edge

Guest Centric

Reading Time: 4 minutes The way travelers book hotels is changing, and mobile is leading the way. More than ever, guests are turning to their smartphones to research, compare, and secure reservations. According to GuestCentric (2024), more than 50% of hotel bookings are now completed via mobile devices, a figure that continues to grow as consumers prioritize convenience and.

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TPG Hotels & Resorts Expands Managed Portfolio with Canal House of Georgetown

Lodging

DALLAS, TexasTPG Hotels & Resorts, one of the nation’s premier hospitality management firms, in conjunction with Douglas Development, announced today the opening of Canal House of Georgetown, a Tribute Portfolio Hotel. This adaptive reuse hotel marks a significant milestone as Marriott International has designated the hotel as having the one-millionth room in its U.S. portfolio. “We are thrilled to welcome Canal House of Georgetown into our growing managed portfolio,” said

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City Express by Marriott opens first U.S. property

Hotel Business

Marriott International Inc. has opened City Express by Marriott Duluth in Duluth, GA, the brand’s first property in the U.S. The opening marks a significant milestone for the company as its official debut in the affordable midscale segment in the U.S. and Canada. “The introduction of City Express by Marriott properties in the U.S. represents a pivotal moment for Marriott International as we continue to expand our footprint in the midscale segment,” said Noah Silverman, global d

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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AENDRE announces key hires

Hotel Designs

Hotel Designs AENDRE announces key hires AENDRE announces key hires AENDRE Group, the real estate-backed hospitality platform focused on the development, conceptualisation, and operation of lifestyle aparthotel brands, has announced the appointment of Alex Bauman-Lyons as Creative Director, and Charlotte Cottier Perez as Senior Associate… As it nears the announcement of its first development, AENDRE has unveiled key roles aligned with its strategic vision and a clear mandate to disrupt the

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Cloudbeds’ ‘The Turndown’ podcast returns for Season 3

Cloudbeds

San Diego, CA Cloudbeds acclaimed industry podcast, The Turndown, is back for its highly anticipated third season, delivering fresh insights from an international lineup of hospitality leaders. Hosted by Cloudbeds VP of Partnerships, Sebastien Leitner, the new season dives deep into the most pressing challenges and groundbreaking innovations shaping the hospitality industry this year – from rethinking commercial strategies and driving profitability to harnessing artificial intelligence, t

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Different Career Paths in the Hospitality Industry

Horizon Hospitality

The hospitality industry is one of the most diverse career fields, offering exciting opportunities across hotels, restaurants, private clubs, senior living communities, and entertainment venues. Whether you enjoy creating memorable guest experiences, managing operations, or leading teams, there is a career path suited to your skills and interests. Here are some of the most rewarding opportunities in hospitality.

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Stayntouch Partners With Revival Hotels

Lodging

BETHESDA, MarylandStayntouch partnered with Revival Hotels to give its independent properties a cloud property management system (PMS). Revival Hotels blends industry expertise with a hands-on approach to hotel management, ensuring every property operates efficiently while delivering guest experiences. In choosing Stayntouch, Revival Hotels sought a PMS partner that aligns with its hospitality-first mindset that offers automation, cloud-based flexibility, and an interface that hotel teams can qu

Hotels 130
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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TPG Hotels & Resorts adds Canal House of Georgetown

Hotel Business

TPG Hotels & Resorts , in conjunction with Douglas Development , has opened Canal House of Georgetown, a Tribute Portfolio Hotel. This adaptive-reuse hotel marks a significant milestone as Marriott International has designated the hotel as having the one-millionth room in its U.S. portfolio. “We are thrilled to welcome Canal House of Georgetown into our growing managed portfolio,” said Ben Perelmuter, president, TPG Hotels & Resorts. “This property represents our commit

Resorts 85
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Strong Foundation

Lodging

My start in hospitality was shaped by a strong role model early in my career. As an intern at the Newport Beach Convention & Visitors Bureau, I worked for a woman who exemplified confidence, expertise, and leadership. The post Strong Foundation appeared first on LODGING Magazine.

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Peter Strebel joins Pinnacle Live

Hotel Business

Pinnacle Live has appointed Peter Strebel as its new chief sales officer. He is also a member of the board and investor in the company, which creates and executes meetings and live events for the hospitality industry, event organizers and corporate productions. Strebel has held senior roles as president of Omni Hotels & Resorts and president of Wyndham Hotels. “Since Pinnacle Live started in late 2021, Peter has been part of our journeyfirst as a customer, and then as a member of our b

Events 59
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Tripadvisor Releases Fourth Edition of Transparency Report

Lodging

NEEDHAM, MassachusettsTripadvisor released the fourth edition of its Transparency Report, exploring the company’s ongoing efforts to ensure its platform remains a trusted source for global travel guidance. The report, released every two years, analyzes the prior year’s global community contributions, offering a deep dive into global submissions and highlighting shifting review trends.

Travel 130
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Boost Your Occupancy and Revenue with Booking.com

TravelNet

Seamless Integration, More Visibility, Higher Revenue! Are you looking to maximize your occupancy and revenue? Then, leverage the power of Booking.com ! A benefit of using TrackDistribution is that you already have the foundation in place to easily connect and manage your properties on one of the world’s leading online travel agencies. Now is a great time to start listing your properties on Booking.com.

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Sonesta Introduces New Simply Suites Prototype

Lodging

NEWTON, MassachusettsSonesta International Hotels Corporation announced its new Sonesta Simply Suites prototype, a streamlined, market-responsive design catering to modern extended-stay travelers. The new construction prototype balances guest comfort with operational efficiency, offering two scalable configurations: a four-story, 122-key layout and a three-story, 89-key layout.

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Bringing the Comforts of Home to Hotels

Hotelier Magazine

Kruger PROs re-brand designed to elevate hospitality When it comes to providing exceptional guest experiences, every detail counts. From plush bedding to premium amenities, todays travellers expect the same level of comfort they enjoy at home. Thats why Kruger Products, Canadas leading tissue manufacturer, is proud to introduce Kruger PRO, its re-imagined away-from-home division designed to elevate hospitality experiences with trusted, high-quality tissue products.

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Hotel Equities Announces Strategic Partnership With Pinnacle Hotel Group

Lodging

ATLANTA, GeorgiaHotel owner, operator, and developer, Hotel Equities (HE), announced a strategic partnership with Arkansas-based Pinnacle Hotel Group. Pinnacles current hotel portfolio and its development pipeline will be integrated into Hotel Equities management platform effective May 1, 2025, and includes properties from brands like Marriott, Hilton, and IHG.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!