Thu.Feb 29, 2024

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Can Vacasa’s Strategy Change Keep Homeowners From Leaving?

Skift Blog

Vacation rental operator Vacasa has several issues to tackle, but its most persistent problem is still homeowners leaving its platform.

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Leaning Into Labor Solutions

Lodging

LODGING Editor-in-Chief Dennis Nessler speaks with representatives from a diverse cross-section of the industry to discuss the current state of labor in the lodging industry. Participants discuss everything from the advantages of flexible pay and hours to technology advances, specifically the AI revolution, and how advances in those areas are impacting today’s workforce.

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IAG Profits Soar as Leisure Travel Boosts Bottom Line

Skift Blog

Skift Take: IAG says the healthy numbers show robust and sustained demand for air travel - a trend it sees continuing into 2024.

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In Her Comfort Zone

Lodging

What initially inspired you to get into the hospitality business? When I was 18, I worked as a hostess at a restaurant my Uncle Vince managed. I did not like the restaurant business very much. Then, I got a job at a hotel in Philadelphia. I thought, ‘This is temporary until I find my dream job.’ The rest is history! Who were some of your mentors or role models, male or female, and what were […] The post In Her Comfort Zone appeared first on LODGING Magazine.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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NEOM Reveals 3 Habitas Hotels at Its New Leyja Destination

Skift Blog

Skift Take: NEOM has announced a strategic partnership with hospitality group Our Habitas, introducing three flagship properties at its newly launched valley destination.

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This Week’s Comings & Goings

Lodging

Hotel Equities announced two promotions in finance and accounting. Hyangsoon Ha has been promoted to expand her role as vice president of finance and accounting, and Suzanne Heller has been promoted to vice president of accounting. WaterWalk announced the appointment of Rebecca Billups to national director of sales—STAY. Billups brings experience in corporate sales, general management, and training to the company.

More Trending

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Exclusive: EVT takes Rydges to Fiji with new-build beachfront resort

Hotel Management

EVT Hotels and Resorts is set to bring the Rydges brand to Fiji with the signing of a 258-room new-build resort. EVT Director of Hotels and Resorts, Norman Arundel, shared the news exclusively with delegates from the stage at the inaugural AHICE South East Asia on Thursday. “This partnership is an exciting development for Rydges and continues EVT Hotels and Resorts strategic focus on brand expansion, in both local and targeted international markets,” said Arundel.

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Hilton, Travel and Leisure, and Marriott Timeshares: 2024 State of Play

Skift Blog

Skift Take: In a financial update, Hilton Grand Vacations (HGV) showcased its sector leadership with a revenue of $3.978 billion last year. Rivals Travel and Leisure Co. and Marriott Vacations Worldwide continued to see resilient sales, too.

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Lodging Econometrics: Global Hotel Pipeline Reached Record High Project Counts in Q4 2023

Lodging

The Q4 2023 Global Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) revealed that the global hotel construction pipeline hit all-time high project counts in Q4. At the close of 2023, LE analysts stated that the total global construction pipeline stands at 15,196 projects/2,367,727 rooms, a 7 percent increase in projects, and a 3 percent increase in rooms year-over-year (YOY).

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U.S. Unveils New Plan to Protect Passengers With Wheelchairs

Skift Blog

Skift Take: The latest proposals from the Department of Transportation are part of a wider effort to improve the passenger experience for those with disabilities.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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AHLA and HAC Green Key Global Operation to Take Effect April 1

Lodging

WASHINGTON—The American Hotel & Lodging Association (AHLA) and the Hotel Association of Canada (HAC) announced that their formal partnership to operate the Green Key Global sustainability certification program in the United States and Canada will take effect April 1, 2024. HAC created Green Key Global in 1994 to certify hotels’ environmental sustainability policies and processes, and its certification criteria are aligned with all 17 of the United Nations Sustainable Development Goals.

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UAE Group Launches Casino Resort in Georgia with Fractional Ownership – Yours for $90K

Skift Blog

Skift Take: Abu Dhabi group Rotana is trying its hand at a casino in Georgia, meanwhile, gaming is in the cards back home in the UAE.

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Accor Selects IDeaS as Global Revenue Management Software Provider

Lodging

PARIS and MINNEAPOLIS—IDeaS and Accor announced that Accor has chosen IDeaS as its global revenue management software (RMS) provider. Partnering on a suite of IDeaS revenue management solutions, Accor continues to update its commercial strategy for hotels, property owners, and managers. Accor has over 5,600 hotels in 110 countries and will leverage IDeaS for its revenue management strategy by using technology to create a competitive advantage and deliver value while considering its global portfo

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Three Things We Learned from Air France-KLM’s 2023 Results

Skift Blog

Skift Take: A mixed set of results from Air France-KLM shows that even during the post-pandemic boom, profitability cannot be taken for granted.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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AHICE South East Asia ends on a high with plans underway for return to Singapore in 2025

Hotel Management

Prominent hotel investors, owners, and operators, representing hundreds of billions of dollars in assets, were in attendance at the Southeast Asia debut of the Asian Hotel Industry Conference and Exhibition (AHICE) at the Pan Pacific Orchard in Singapore this week. Among the major hoteliers to take to the stage was Wyndham Hotels and Resorts President, Asia Pacific, Joon Aun Ooi, who spoke about the unsolicited buyout offer from Choice, and EVT’s Director of Hotels and Resorts, Norman Arundel, w

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AirAsia Move CEO: What It Would Take for the Superapp to IPO

Skift Blog

Skift Take: It's all flights on board as AirAsia Move aims to carve out its own niche in the OTA space. The superapp doesn't want to be seen playing favorites with its parent airline.

OTA
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Ascott marks 40 years in hospitality with launch of ‘Unlimited’ campaign

Hotel Management

The Ascott Limited is rolling out a year-long campaign of initiatives and rewards for guests as it marks 40 years in hospitality. The campaign, known as Ascott Unlimited, was unveiled at the Southeast Asia debut of the Asian Hotel Industry Conference and Exhibition (AHICE) in Singapore, in front of prominent investors, owners, and operators in Southeast Asia, representing over US$500 billion in assets.

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Saudi’s New Campaign For AIUIa Promotes Heritage Sites

Skift Blog

Skift Take: It may not feature a footballer, but AlUla hopes its new global brand campaign will drive international visits.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Why sustainability matters to hotel guests, staff and the environment

eHotelier

Let’s take a look at the intersection of technology and sustainability in the hotel industry to examine how these practices not only benefit the environment but also contribute to a positive Return on Experience (ROE) for both guests and staff.

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See Who Already Plans to Attend Skift India Summit 2024

Skift Blog

Skift Take: Skift India Summit in Delhi is just around the corner - take a look at who is planning to attend and add your company's name to the list. If you’re in the travel industry, this is a can’t-miss event.

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Sneak peek – Hilton Molino Stucky Venice to launch new designer suites

Hotel Designs

Hotel Designs Sneak peek – Hilton Molino Stucky Venice to launch new designer suites Sneak peek – Hilton Molino Stucky Venice to launch new designer suites Hilton Molino Stucky Venice, the recently renovated former flour mill on Giudecca island, Venice, has announced that its 24 new suites by designer Biagio Forino are due to open next month. We took a closer look… Hilton Molino Stucky Venice has released its first-look renderings of the new suites.

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Culture Trip’s Final Pivot: Sells to U.S. News After Raising $155 million

Skift Blog

Skift Take: This is an example of why startup advisors say founders should avoid taking too much funding too quickly.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Product watch: iconic Pierre Paulin designs for Ligne Roset

Hotel Designs

Hotel Designs Product watch: iconic Pierre Paulin designs for Ligne Roset Product watch: iconic Pierre Paulin designs for Ligne Roset The celebrated designs by French mid-century designer Pierre Paulin for Ligne Roset have become enduring symbols of mid-century design and are still coveted by design enthusiasts today. we take a look at three designs that continue to make a strong statement… Paulin’s designs represent a perfect fusion of form and function, combining comfort with aesth

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California to Launch New Tourism Campaign: First Look at ‘The Ultimate Playground’

Skift Blog

Skift Take: California's reputation as an ideal tourism spot was dinged during the pandemic. The state is trying to remind travelers that it's still a fun destination.

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Guestcentric Adds RezLock to HyperCommerce, increasing Hotel Revenue

Guest Centric

Reading Time: 2 minutes In a significant move to empower hotels with more agile and autonomous business management tools, Guestcentric has announced the debut of RezLock and several other innovative features within its HyperCommerce suite at this year’s BTL conference in Lisbon. Building on the suite’s successful launch in 2023, these enhancements are designed to streamline the reservation process.

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30 Exquisite Luxury Ads to Ignite Your Creative Spark

MediaBoom

Advertising is essential in any industry, but it’s especially important in the luxury industry. The luxury goods market is expected to grow to more than $352 billion by 2027. That means luxury brands need to find creative ways to not just stand out from the others but really connect with their target audience. One of the best ways to do that is by running luxury ads for your brand.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Trust and Relationships: The Twin Pillars of Hospitality Business Growth - By Alan Young

Hotel News Resource

The hospitality industry is all about relationships. Relationships between co-workers, guests, those in positions of prominence, and those cementing their place are of paramount concern. Without the relationships that are the bedrock of our industry, we would be nothing more than those who work in a building where people sleep in rooms.

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JCJ Architecture elevates team members

Hotel Business

JCJ Architecture (JCJ), a nationally ranked planning, architecture and interior design firm, has revealed a series of promotions, recognizing individuals who have demonstrated extraordinary commitment to design innovation, technical excellence and client service. The recent elevations include the appointment of one new associate principal and eight new associates who have contributed to the firm’s profile as a national design practice.

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Knowland Reveals a Significant Lift in Data Usage by Conference and Convention Centers

Hotel News Resource

KnowlandÕs recent meeting planner survey revealed that groups are more likely to relocate events to alternative markets than move down in chain scale to reduce costs. This indicates an opportunity for non-hotel venues to compete more strategically for group business.

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LE: Global construction pipeline reaches record project counts in ’23

Hotel Business

The Q4 2023 Global Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE) reveals that the global hotel construction pipeline hit all-time high project counts at Q4. At the close of 2023, LE analysts state that the total global construction pipeline stands at 15,196 projects/2,367,727 rooms, a 7% increase in projects and a 3% increase in rooms year-over-year (YOY).

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!