Tue.May 27, 2025

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EMS buyer considerations

Hotel Business

By Jeff Johns Energy management is a high priority in hospitality. After labor, energy is usually the highest operational cost and reducing consumption is as much about saving money as it is about saving the environment. While sustainability is a noble goal and drives some guest preferences, most hoteliers primarily want to reduce spending and maximize Net Operating Income (NOI) without negatively impacting the guest experience.

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Unlocking Guest Loyalty: The Power of the Single Guest Itinerary 

Hotel Management

Todays travellers expect seamless, personalised service – and the Single Guest Itinerary (SGI) delivers. Guests get full control and visibility of their bookings, managing everything in one place. Powered by a modern Property Management System (PMS), it gives hotels a real-time view of each guests stay, enabling smooth bookings, tailored offers, greater efficiency, and stronger loyalty.

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From routine to ritual: hygiene made luxury with TOTO faucet technology

Hotel Designs

Hotel Designs From routine to ritual: hygiene made luxury with TOTO faucet technology From routine to ritual: hygiene made luxury with TOTO faucet technology TOTO has expanded its Automated ZN faucet range with new finishes, combining touch-free sensor technology, elegant design, and award-winning energy-saving innovations for modern bathrooms… TOTO is renowned for its WASHLET shower toilets and technologically advanced bathroom solutions.

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Every One of Marriott's Hotel Brands, Explained

Skift Blog

Skift Take: We break down each of Marriotts more than 30 hotel brands, highlighting key differentiators and market positioning.

Branding 252
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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RoomOne reaches PTAC recycling milestone

Hotel Business

RoomOne has partnered with its 1,000th hotel property for environmentally responsible PTAC unit disposal. As more hotels recognize the need for a compliant and eco-friendly way to handle outdated units, RoomOne continues to provide a cost-free recycling solution. With major hotel brands and owner-operatorsincluding IHG, Red Roof, Pyramid, Stonebridge Companies, National Hospitality Services, McNeill Hotel Company and the largest extended-stay brand in the U.S.choosing RoomOne, the company is pre

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How Investing in Hotel Software Improves Sustainable Hotel Practices 

Fuel Travel

Hotels that want to be competitive and responsible must embrace sustainable hotel practices. But going green doesnt mean compromising guest experience or operational efficiency. In fact, with the right hotel software, you can achieve both. Smart technology can transform hotel operations while reducing environmental impact. It also helps you avoid greenwashingsaying that your hotel is implementing sustainable practices when you are not behind the scenes.

Hotels 52

More Trending

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Q&A: Alix Boulnois on How Accor’s Digital Transformation Is Changing Hospitality

Skift Blog

Skift Take: Accor is proving that digital transformation isnt just about technology its a shift in mindset, driven by agility, culture, and customer obsession. Under Alix Boulnois leadership, the company is future-proofing hospitality at every touchpoint.

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Ennismore to debut in Greece with Luura on the island of Paros

Hotel Designs

Hotel Designs Ennismore to debut in Greece with Luura on the island of Paros Ennismore to debut in Greece with Luura on the island of Paros Ennismore and Vivium have announced the signing of a strategic, long-term partnership that will welcome Luura to Morgans Originals a collection of one-of-a-kind, independent hotels with an iconic cultural story… On the picturesque island of Paros, two new boutique hotels by Luura will introduce the brands extraordinary, luxury hospitality to the beaut

Intent 59
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OpenAI’s New Device Company and the Race for the Ultimate Travel Assistant

Skift Blog

Skift Take: OpenAI is taking a step toward its AI knowing more about you. For travelers, that could be key to an assistant that anticipates needs.

Travel 258
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How Small Luxury Hotels of the World Tripled Average Booking Value with AI

The Hotels Network Blog

In todays competitive luxury hospitality market, a personalized online guest experience is key to driving direct bookings. Small Luxury Hotels of the World , known for their unique boutique properties and bespoke approach, recognized that this journey starts the moment a guest lands on their website. To bring this vision to life, they partnered with The Hotels Network (THN) to optimize their direct channelboosting conversion rates and revenue through a seamless, guest-centric experience.

Revenue 52
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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WTTC Forecasts Record&Breaking Growth for Global Travel & Tourism in 2025

Hotel News Resource

WTTC predicts a record&breaking year for the global Travel & Tourism sector, with international visitor spending expected to reach $2.1 trillion. Despite slower growth in major economies like the US and China, Saudi Arabia is set to make significant strides, with the sector contributing over 10% of its GDP by 2025. The Middle East region is also expected to see robust growth in the industry.

Tourism 45
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Southwest Reveals Pricing Plan for Checked Bags

Skift Blog

Skift Take: Southwest is framing this as offering choice, but the move marks a clear pivot toward industry norms, potentially alienating loyalists and opening the door for rivals to poach disillusioned travelers.

Travel 167
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Fixing Hotel Procurement: Why Visibility is the Missing Ingredient in Smarter Hotel Operations 

Lodging

In hospitality, procurement isnt just about placing ordersits about keeping the lights on, the kitchen running, and the guest experience flawless. Yet too often, this critical operation runs in the shadows, weighed down by poor visibility. Teams juggle spreadsheets, email threads, and disconnected systems, constantly reacting to problems instead of steering ahead with confidence.

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Southwest’s Overhaul: New Bag Fees, Seating Changes – What's at Stake

Skift Blog

Skift Take: Southwests most iconic perk ends Tuesday. While Southwest has received flak from customers, executives hope bag fees will shore up profitability.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Breaking Up Is Hard to Do: How to End Tech Vendor Relationships Without Breaking Your Business

Hospitality Tech

At the 2025 National Restaurant Association Show, one operator laid out exactly how to break up with bad techand come out stronger.

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Announcing GreenShift, a New Podcast About Climate Change and Travel

Skift Blog

Skift Take: The podcast where solutions-based journalism cuts through industry spin to spotlight real progress in travel sustainability.

Travel 175
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Hyatt Projects 50% Room Growth Across Africa by 2030

Hotel News Resource

Article - Hyatt Projects 50% Room Growth Across Africa by 2030 - Hyatt plans to increase the number of rooms across Africa by about 50% by 2030, following a considerable growth of 51% over the past two years.

Hotels 40
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Vision Hospitality breaks ground on dual-brand property

Hotel Business

Vision Hospitality Group Inc. , a Chattanooga-based hotel development and management company, has officially broken ground on the new dual-branded Home2 Suites by Hilton and Tru by Hilton Lookout Valley in Chattanooga, TN. Construction is now underway, with an expected opening in the Fall of 2026. The hotel will be a key component of a newly planned 10-acre, mixed-use master development, also being developed by Vision.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Coming Soon: The Ayrshire Hotel

Hotelier Magazine

ELORA, Ont. A husband-and-wife team composed of local archaeologist and former professor Teal Parkinson and fire captain Eric Parkinson are realizing their family dream of opening The Ayrshire Hotel in Canadian legacy building The Dalby in Elora, Ont. The Ayrshire Hotel will open in late June as a 16-room designer hotel that seamlessly blends modern luxuries and nods to Scottish heritage.

Hotels 52
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8 Strategies to Grow Hotel Revenue Across Sales, Marketing, and Revenue Management & By Joe Hanly

Hotel News Resource

With shifting demand, rising costs, more channels to manage, and the pressure to get each decision right at breakneck speed, every part of your commercial strategy has to work harder.

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Dual-Brand Home2 Suites and Tru by Hilton Breaks Ground in Chattanooga

Lodging

CHATTANOOGA, TennesseeVision Hospitality Group, Inc. has broken ground on the new dual-branded Home2 Suites by Hilton and Tru by Hilton Lookout Valley in Chattanooga, Tenn. Construction is now underway, with an expected opening in the fall of 2026. The hotel will be a key component of a newly planned 10-acre, mixed-use master development, also being developed by Vision.

Branding 162
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The Backstage AI Revolution in Hotels: Kurien Jacob Breaks It Down

Skift Blog

Skift Take: Kurien Jacob, Partner and Managing Director at Highgate Technology Ventures, will take the stage at the Skift Data + AI Summit to reveal how AI isnt just enhancing the guest experience, its rewiring the very infrastructure of hotels.

Hotels 144
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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WTTC Forecasts Robust Growth for Brazil's Travel & Tourism Sector with 8.3 Million Jobs by 2025

Hotel News Resource

The World Travel & Tourism Council (WTTC) projects that Brazil's Travel & Tourism sector will contribute US$167.6 billion to the nation's GDP, representing 7.7% of the total economy and supporting 8.3 million jobs by 2025.

Tourism 45
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Coverage Costs: Management Company Leaders Weigh In on Today’s Challenging Insurance Market 

Lodging

Premiums in many lines of hotel industry insurance have been spiking in recent years, creating pressure on owners and management companies to ramp up their cost-control and risk management initiatives as well as maintain strong broker partnerships. LODGING spoke with a group of management company leaders on their assessment of the current market conditions and approach to obtaining affordable coverage for their various insurance needs.

Marketing 179
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Intercity Bus Technology: Smarter Commercial Software Takes the Wheel

Skift Blog

Skift Take: By consolidating their commercial processes with a smaller set of systems providers, intercity bus operators have the opportunity to improve efficiency, boost profits, and deliver a better, more consistent passenger experience across all channels.

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Verge Management Selects TPG Hotels & Resorts to Manage Portfolio of Marriott Select Service Hotels

Lodging

DALLAS, TexasTPG Hotels & Resorts announced that it has been selected by Verge Management LLC to manage a portfolio of five Marriott-branded select service hotels located in Oklahoma, Louisiana, and Arkansas. The agreement marks an expansion for TPG in the south-central United States and adds to its growing roster of select-service properties. “We’re excited to welcome Verge Management as a new ownership partner and to bring this collection of high-performing Marriott hotels into

Services 147
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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EDG announces appointment of Erin Juhl as Design Director EDG Singapore

Hotel Designs

Hotel Designs EDG announces appointment of Erin Juhl as Design Director EDG Singapore EDG announces appointment of Erin Juhl as Design Director EDG Singapore Hospitality design and branding studio EDG has added another high-calibre design talent to the Singapore office, continuing its growth trajectory with the appointment of Erin Juhl as Design Director… Stepping into the role of EDG Singapore Design Director , Erin Juhl will be leading the team to deliver thoughtful, experience-driven lu

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Marriott International Marks 50&Year Milestone in Europe, Middle East & Africa

Hotel News Resource

Marriott International celebrates 50 years of business expansion in Europe, the Middle East, and Africa (EMEA), highlighting its transformation from a single hotel in Amsterdam in 1975 to 1,300 properties spread across 80 countries and territories in 2025.

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The Talbott Completes Renovation and Joins Marriott Bonvoy’s Autograph Collection

Lodging

CHICAGO, IllinoisThe Talbott, a historic landmark in Chicago, has completed a full-scale renovation and officially joins Marriott Bonvoys Autograph Collection, a portfolio of over 330 independent hotels across the world. “We are incredibly proud to share the newly reimagined The Talbott, Autograph Collection with our guests, said Will Rademacher, general manager of the hotel.

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Collared Martin Hospitality launches

Hotel Business

Collared Martin Hospitality (CMH) has launched its newly established lifestyle and luxury hospitality management company. Led by CEO Steven Rubin, CMH will operate and grow a portfolio of boutique hotels and restaurants across premier leisure destinations, which currently includes properties in Nantucket, Marthas Vineyard and the Hamptons. As we embark on our inaugural season at Collared Martin Hospitality, I extend my heartfelt gratitude to our dedicated employees and leadership team, whose pas

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!