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By Jeff Johns Energy management is a high priority in hospitality. After labor, energy is usually the highest operational cost and reducing consumption is as much about saving money as it is about saving the environment. While sustainability is a noble goal and drives some guest preferences, most hoteliers primarily want to reduce spending and maximize Net Operating Income (NOI) without negatively impacting the guest experience.
Todays travellers expect seamless, personalised service – and the Single Guest Itinerary (SGI) delivers. Guests get full control and visibility of their bookings, managing everything in one place. Powered by a modern Property Management System (PMS), it gives hotels a real-time view of each guests stay, enabling smooth bookings, tailored offers, greater efficiency, and stronger loyalty.
Hotel Designs From routine to ritual: hygiene made luxury with TOTO faucet technology From routine to ritual: hygiene made luxury with TOTO faucet technology TOTO has expanded its Automated ZN faucet range with new finishes, combining touch-free sensor technology, elegant design, and award-winning energy-saving innovations for modern bathrooms… TOTO is renowned for its WASHLET shower toilets and technologically advanced bathroom solutions.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
RoomOne has partnered with its 1,000th hotel property for environmentally responsible PTAC unit disposal. As more hotels recognize the need for a compliant and eco-friendly way to handle outdated units, RoomOne continues to provide a cost-free recycling solution. With major hotel brands and owner-operatorsincluding IHG, Red Roof, Pyramid, Stonebridge Companies, National Hospitality Services, McNeill Hotel Company and the largest extended-stay brand in the U.S.choosing RoomOne, the company is pre
Hotels that want to be competitive and responsible must embrace sustainable hotel practices. But going green doesnt mean compromising guest experience or operational efficiency. In fact, with the right hotel software, you can achieve both. Smart technology can transform hotel operations while reducing environmental impact. It also helps you avoid greenwashingsaying that your hotel is implementing sustainable practices when you are not behind the scenes.
Originally built in 1931 by Henry Ford, the Dearborn Inn in Dearborn, MI, was one of the countrys first airport hotels, built across from what was once the Ford Airport. Today, the property stands refreshed following a restoration and renovation project that was led by Ford Land s design and Ford Motor Company s archival teams, in collaboration with the Ford family and partners including AvroKO , Dash Design and Kraemer Design Group , along with restoration architect Quinn Evans. “The Dear
Originally built in 1931 by Henry Ford, the Dearborn Inn in Dearborn, MI, was one of the countrys first airport hotels, built across from what was once the Ford Airport. Today, the property stands refreshed following a restoration and renovation project that was led by Ford Land s design and Ford Motor Company s archival teams, in collaboration with the Ford family and partners including AvroKO , Dash Design and Kraemer Design Group , along with restoration architect Quinn Evans. “The Dear
Skift Take: Accor is proving that digital transformation isnt just about technology its a shift in mindset, driven by agility, culture, and customer obsession. Under Alix Boulnois leadership, the company is future-proofing hospitality at every touchpoint.
Hotel Designs Ennismore to debut in Greece with Luura on the island of Paros Ennismore to debut in Greece with Luura on the island of Paros Ennismore and Vivium have announced the signing of a strategic, long-term partnership that will welcome Luura to Morgans Originals a collection of one-of-a-kind, independent hotels with an iconic cultural story… On the picturesque island of Paros, two new boutique hotels by Luura will introduce the brands extraordinary, luxury hospitality to the beaut
In todays competitive luxury hospitality market, a personalized online guest experience is key to driving direct bookings. Small Luxury Hotels of the World , known for their unique boutique properties and bespoke approach, recognized that this journey starts the moment a guest lands on their website. To bring this vision to life, they partnered with The Hotels Network (THN) to optimize their direct channelboosting conversion rates and revenue through a seamless, guest-centric experience.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
WTTC predicts a record&breaking year for the global Travel & Tourism sector, with international visitor spending expected to reach $2.1 trillion. Despite slower growth in major economies like the US and China, Saudi Arabia is set to make significant strides, with the sector contributing over 10% of its GDP by 2025. The Middle East region is also expected to see robust growth in the industry.
Skift Take: Southwest is framing this as offering choice, but the move marks a clear pivot toward industry norms, potentially alienating loyalists and opening the door for rivals to poach disillusioned travelers.
In hospitality, procurement isnt just about placing ordersits about keeping the lights on, the kitchen running, and the guest experience flawless. Yet too often, this critical operation runs in the shadows, weighed down by poor visibility. Teams juggle spreadsheets, email threads, and disconnected systems, constantly reacting to problems instead of steering ahead with confidence.
Skift Take: Southwests most iconic perk ends Tuesday. While Southwest has received flak from customers, executives hope bag fees will shore up profitability.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Article - Hyatt Projects 50% Room Growth Across Africa by 2030 - Hyatt plans to increase the number of rooms across Africa by about 50% by 2030, following a considerable growth of 51% over the past two years.
Vision Hospitality Group Inc. , a Chattanooga-based hotel development and management company, has officially broken ground on the new dual-branded Home2 Suites by Hilton and Tru by Hilton Lookout Valley in Chattanooga, TN. Construction is now underway, with an expected opening in the Fall of 2026. The hotel will be a key component of a newly planned 10-acre, mixed-use master development, also being developed by Vision.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
ELORA, Ont. A husband-and-wife team composed of local archaeologist and former professor Teal Parkinson and fire captain Eric Parkinson are realizing their family dream of opening The Ayrshire Hotel in Canadian legacy building The Dalby in Elora, Ont. The Ayrshire Hotel will open in late June as a 16-room designer hotel that seamlessly blends modern luxuries and nods to Scottish heritage.
With shifting demand, rising costs, more channels to manage, and the pressure to get each decision right at breakneck speed, every part of your commercial strategy has to work harder.
CHATTANOOGA, TennesseeVision Hospitality Group, Inc. has broken ground on the new dual-branded Home2 Suites by Hilton and Tru by Hilton Lookout Valley in Chattanooga, Tenn. Construction is now underway, with an expected opening in the fall of 2026. The hotel will be a key component of a newly planned 10-acre, mixed-use master development, also being developed by Vision.
Skift Take: Kurien Jacob, Partner and Managing Director at Highgate Technology Ventures, will take the stage at the Skift Data + AI Summit to reveal how AI isnt just enhancing the guest experience, its rewiring the very infrastructure of hotels.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
The World Travel & Tourism Council (WTTC) projects that Brazil's Travel & Tourism sector will contribute US$167.6 billion to the nation's GDP, representing 7.7% of the total economy and supporting 8.3 million jobs by 2025.
Premiums in many lines of hotel industry insurance have been spiking in recent years, creating pressure on owners and management companies to ramp up their cost-control and risk management initiatives as well as maintain strong broker partnerships. LODGING spoke with a group of management company leaders on their assessment of the current market conditions and approach to obtaining affordable coverage for their various insurance needs.
Skift Take: By consolidating their commercial processes with a smaller set of systems providers, intercity bus operators have the opportunity to improve efficiency, boost profits, and deliver a better, more consistent passenger experience across all channels.
DALLAS, TexasTPG Hotels & Resorts announced that it has been selected by Verge Management LLC to manage a portfolio of five Marriott-branded select service hotels located in Oklahoma, Louisiana, and Arkansas. The agreement marks an expansion for TPG in the south-central United States and adds to its growing roster of select-service properties. “We’re excited to welcome Verge Management as a new ownership partner and to bring this collection of high-performing Marriott hotels into
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Hotel Designs EDG announces appointment of Erin Juhl as Design Director EDG Singapore EDG announces appointment of Erin Juhl as Design Director EDG Singapore Hospitality design and branding studio EDG has added another high-calibre design talent to the Singapore office, continuing its growth trajectory with the appointment of Erin Juhl as Design Director… Stepping into the role of EDG Singapore Design Director , Erin Juhl will be leading the team to deliver thoughtful, experience-driven lu
Marriott International celebrates 50 years of business expansion in Europe, the Middle East, and Africa (EMEA), highlighting its transformation from a single hotel in Amsterdam in 1975 to 1,300 properties spread across 80 countries and territories in 2025.
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Collared Martin Hospitality (CMH) has launched its newly established lifestyle and luxury hospitality management company. Led by CEO Steven Rubin, CMH will operate and grow a portfolio of boutique hotels and restaurants across premier leisure destinations, which currently includes properties in Nantucket, Marthas Vineyard and the Hamptons. As we embark on our inaugural season at Collared Martin Hospitality, I extend my heartfelt gratitude to our dedicated employees and leadership team, whose pas
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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