Mon.Apr 07, 2025

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Innovative insurance for hoteliers: How the BeSafe and SiteMinder partnership drives revenue and guest satisfaction

SiteMinder

In todays competitive hospitality landscape, staying ahead means embracing change. The partnership between BeSafe Group and SiteMinder offers innovative insurance solutions that help hoteliers boost revenue, streamline operations, and enhance guest satisfaction. With technology and personalised insurance products, this collaboration simplifies the hotelier’s role in managing bookings and cancellations while giving guests more flexibility and peace of mind.

Revenue 52
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23% more online bookings for Vivatel Kuala Lumpur, Malaysia with STAAH

STAAH

Manual updates are a thing of the past for Vivatel Kuala Lumpur whose investment in a tech boost has paid off in a big way. Vivatel Kuala Lumpur , strategically nestled in the vibrant heart of the city, offers a seamless blend of convenience and comfort for travellers. As a modern city hotel, Vivatel Kuala Lumpur enjoys an enviable location, providing quick and easy access to all corners of the Klang Valley.

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How Honest Feedback Shapes Reputation and Retention

Social Hospitality

A companys reputation online carries real weight, especially in hospitality. Guests check reviews before they book. One critical comment can push someone away, while positive experiences draw them in and keep them coming back. Every customer has a megaphone with the rise of social media, booking platforms, and review sites. Hospitality teams need to stay aware of whats being said and actively shape those conversations.

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Sofitel Legend The Grand Amsterdam – a new chapter for a Dutch icon

Hotel Designs

Hotel Designs Sofitel Legend The Grand Amsterdam a new chapter for a Dutch icon Sofitel Legend The Grand Amsterdam a new chapter for a Dutch icon Sofitel Legend The Grand Amsterdam is set to undergo an extensive refurbishment led by award-winning French designer, Pierre-Yves Rochon, the design will honour the hotels rich Dutch heritage, while seamlessly integrating contemporary elegance with a dash of French zest… Nestled between two historic canals in the heart of Amsterdam, Sofitel Le

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Spirit Airlines CEO Steps Down as Part of Leadership Overhaul

Skift Blog

Skift Take: The unexpected change in Spirits leadership comes shortly after the ultra-low-cost carrier emerged from Chapter 11 bankruptcy.

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Milan 2025: Ligne Roset to reissue iconic design (with generous proportions)

Hotel Designs

Hotel Designs Milan 2025: Ligne Roset to reissue iconic design (with generous proportions) Milan 2025: Ligne Roset to reissue iconic design (with generous proportions) A symbol of revolutionary 70s and 80s design, Ligne Roset is reissuing its Kashima range for Fuori Salone 2025 – a connecting of past and present worlds one might say… Milan Design Week 2025 will witness the return of an iconic design classic, as Ligne Roset reissues the Kashima armchair, a hallmark of 1970s and 1980s

More Trending

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IHG Announces New InterContinental Luxury Resort to Open 2029 in Himachal Pradesh, India

Hotel News Resource

Slated for a Q1 2029 opening, the resort marks the debut of IHG's luxury brand in a prime location for leisure and MICE (Meetings, Incentives, Conferences, and Exhibitions) tourism in North India.

Resorts 75
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Latvian Government Ousts AirBaltic CEO Martin Gauss

Skift Blog

Skift Take: Gauss 14-year tenure at airBaltic was full of notable achievements, but recent months have seen tensions flare between airline management and its majority shareholder.

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Sustainable Wellness: Trends and Practices in Hospitality

eHotelier

The Wellness & Sustainability Panel at the 2024 Cayuga Annual Conference explored the intersection of wellness and sustainability in the hospitality industry.

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MakeMyTrip CEO on India's Online Travel Shift. Plus: How Indian Travel Stocks Fared

Skift Blog

Skift Take: Indias journey from an agent-driven travel ecosystem to a digital-first industry has been significant, and it continues to evolve.

Travel 272
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Cybersecurity in Restaurants: Evolving Threats and the Role of AI

Hospitality Tech

From fake job postings to loyalty program fraud, restaurant security leaders warn that cyber threats are growing more sophisticated. Heres what IT teams need to know to stay ahead.

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Announcing the First Round of Speakers for Skift Data + AI Summit

Skift Blog

Skift Take: The Skift Data + AI Summit on June 4 in New York City will feature leaders from Brand USA, Amex GBT, Amadeus, Meta, Destination Toronto, and Hilton discussing how AI is transforming travel marketing, automation, and personalization.

Branding 269
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STR Weekly Insights: U.S. Hotel Industry Experiences Strong Growth; Global Occupancy Grows for the First Time in Five Weeks

Hotel News Resource

Article - STR Weekly Insights: U.S. Hotel Industry Experiences Strong Growth; Global Occupancy Grows for the First Time in Five Weeks - High-demand events such as sports tournaments and conferences have significantly boosted performance across host markets.

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Savvy Vacation Rentals Takes Billboard Fight to Vrbo

Skift Blog

Skift Take: The billboards are a nice attention-grabber for Savvy. If Savvy can scale its business, then it might really become part of the conversation.

Scale 261
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Marriott Bonvoy unveils Cinematic Global Campaign celebrating how travel shapes us

eHotelier

What makes a trip unforgettable?

Travel 52
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Travel Startup Funding Is Slowing: Companies that Raised in the Past 3 Weeks

Skift Blog

Skift Take: The companies that got the most funding fall in line with trends we've seen: Hotel tech, business travel tech, and anything focused on the burgeoning Indian travel economy.

Travel 167
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One quarter of travel operators yet to implement AI

eHotelier

Travel industry set to increase investment in tech stacks in the year ahead with AI the priority for technology budgets

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Dubai Attracts Record Foreign Investment, with $2 Billion for Tourism

Skift Blog

Skift Take: The tourism category saw 45 individual foreign direct investment projects, making it the most active by project count among the top five sectors.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Simplify Your Signage with Nonius & LG

eHotelier

Unlock seamless signage with Nonius Signage, now fully compatible with LG No external Player required.

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European Hotel Transactions Were Improving. That's Now in Jeopardy

Skift Blog

Skift Take: While 2024's European hotel market enjoyed a post-pandemic boom, tariffs and economic uncertainty now threaten that success.

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Cloudbeds named among elite 2% of Expedia Group connectivity partners

eHotelier

Cloudbeds, the premier hospitality management software platform, has been awarded Elite Connectivity Partner Status by Expedia Group for 2025.

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Republic Airways and Mesa Airlines Agree to Merge

Skift Blog

Skift Take: Regional carriers have struggled to bounce back since the pandemic.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Inside Auberge’s new tastemaker series featuring Wes Gordon & Nikki Reed

eHotelier

Auberge Resorts Collection, the award-winning portfolio of one-of-a-kind luxury hotels, resorts, and residences, is delighted to unveilAuberge Insiders

Resorts 52
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SuiteOp Raises $3 Million in Funding

Hospitality Tech

Funding to fuel product innovation, expand team, and meet surging demand for integrated lodging operations technology.

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Parklands Blue Mountains launch Lakeside Canopies

eHotelier

Theres a new hidden gem in the Blue Mountains for couples looking for an intimate and peaceful getaway immersed in nature, launched just in time for the Easter

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Omni Hotels & Resorts Appoints Adam Hayashi as Chief Revenue Officer

Hospitality Tech

Hayashi will be responsible for helping Omni achieve strategic goals related to maximizing topline revenue performance and capturing greater market share.

Revenue 52
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Adnan Yücel appointed new General Manager at InterContinental Chiang Mai The Mae Ping

eHotelier

InterContinental Chiang Mai The Mae Ping, a prominent luxury hotel in northern Thailand, is pleased to announce the appointment of Adnan Ycel

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WATCH: Guest Engagement & Table Management Trends for Full-Service Restaurants

Hospitality Tech

At MURTEC 2025, Hospitality Technology's Editor-in-Chief Robert Firpo-Cappiello and Nadav Solomon, Tabit, took to the stage to take about full-service restaurant tech trends, focusing on guest engagement and table manaagment.

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Kristen Whylly appointed General Manager at British Colonial

eHotelier

British Colonial Nassauis ushering in a new era of excellence with the appointment ofKristen WhyllyasGeneral Managerof the historic hotel.

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IHG Hotels & Resorts Names Anacove a Preferred Vendor of Connected Thermostats

Hospitality Tech

Independent tests prove Anacove Connected Thermostats cut energy consumption per guestroom by an average of 1,157 kWh in both booked and vacant guestrooms, saving an average of $145 per guestroom per year without inconveniencing guests.

Resorts 52
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!