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California-based small-batch hospitality brand Casetta is known for reimagining historic spaces and turning them into modern boutique hotels that retain the buildings original charm. Hotel Business caught up with Sana Keefer , the companys head of brand, to discuss the firms design process and some of its recent projects. How does Cassetta go about creating unique stays that preserve each propertys authenticity, and can you give us an example of that with one of your current properties?
Breaking into the Indian hospitality tech market isnt easy. Its vast, fragmented, and fiercely competitive. But for those who understand the landscape, the rewards can be significant. Selling tech solutions in India takes more than a good product. It takes patience, local knowledge and above all presence. India is home to roughly 2.5 million available rooms across an incredibly diverse hospitality spectrum, from budget stays to luxury resorts.
Skift Take: After reports that domestic demand and consumer confidence was on the decline, airlines are gearing up for what might be one of their busiest summers yet.
The hospitality industry is more data-driven than ever, yet marketing and revenue teams are still dancing to different tunes and that digital disconnect is costing real-life revenue. In a sector where hotel marketing budgets often account for just two to three percent of overall revenue 1 , there is precious little margin for error. Yet many marketing campaigns are still created and launched without liaising with the very teams holding the clearest insights into booking pace, demand forecasts,
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Hotel Designs Hotel de Mar Gran Meli taking Rivas signature Italian glamour to Mallorca Hotel de Mar Gran Meli taking Rivas signature Italian glamour to Mallorca Hotel de Mar, Gran Meli in Mallorca has unveiled an exciting new partnership with Riva Yachts a collaboration combining the sophistication of Rivas signature style with the hotels Mediterranean elegance… This partnership between luxury brand heavyweights Gran Meli and Riva, marks the inauguration of the new Riva Lounge , nestle
In recent months, economic uncertainty has impacted various businesses, including the hospitality industry. With tariffs specifically raising concerns, fears of a potential recession continue to swirl. However, Wyndham Hotels & Resorts had a record first quarter in which its global openings increased 13 percent year-over-year, and the company awarded 181 development contracts globally.
In todays competitive hospitality landscape, hotels are increasingly finding new ways to connect with guests beyond the stay itselfand one of the most promising frontiers is retail. According to David Shove-Brown, partner at Washington, DC-based architecture and design firm //3877 , thoughtful retail integration isnt just about selling souvenirsits about creating a meaningful extension of the guest experience.
In todays competitive hospitality landscape, hotels are increasingly finding new ways to connect with guests beyond the stay itselfand one of the most promising frontiers is retail. According to David Shove-Brown, partner at Washington, DC-based architecture and design firm //3877 , thoughtful retail integration isnt just about selling souvenirsits about creating a meaningful extension of the guest experience.
Hotel commercial teams across revenue management, sales, and marketing face daily operational burdens that diminish efficiency, job satisfaction, and retention. Generative AI offers a transformative opportunity to alleviate these repetitive tasks, allowing teams to refocus on strategic and creative endeavors.
Amadeus and Google have entered into a partnership to deploy Google Clouds technology. Under the agreement, Amadeus will migrate part of its technical platform to Google Cloud, leveraging its open, secure and reliable infrastructure, to enhance operational efficiency and resiliency, while being closer to customers needs, the companies report. The partnership will also enable Amadeus to build future innovations and services based on Google Clouds generative AI technologies and other solutions. &#
The primary focus during Google's I/O developer conference was the shift towards an artificial intelligence (AI)&enabled future, particularly in the travel industry. The rise of the Gemini app, with over 400 million users and 7 million developers, was mentioned, as well as the potential impact of AI on search engines and how people find and book travel.
I find progress and nostalgia equally interesting. As an optimistic forward-thinker, whats new, whats coming and whats trending always piques my curiosity. As a sentimental, history-rooted individual, the past and its influence on the present strengthens my foundation and deepens my perspectives. So while this issues cover story focuses on the transformative impact of technology, and how investing in it is investing in the future, my editors note is going to take a step back to focus on just one
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
The modern guest journey unfolds across a dozen touchpoints, and they expect each one to feel like a continuation of the last. Unfortunately, thats rarely the case.
The U.S. hotel industry reported mixed year-over-year comparisons for the week ending May 17, according to data from CoStar. May 11-17 (percentage change from comparable week in 2024): Occupancy: 67.2% (-0.4%) ADR: $166.31 (+1.3%) RevPAR: $111.80 (+0.9%) Among the top 25 markets, Detroit saw the highest gains in each of the three key performance metricsoccupancy: 70.4% (+11.4%), ADR: $142.83 (+13.2%) and RevPAR: $100.54 (+26.1%).
Terence Baker of CoStar reports that the U.K. government's recent announcement of stringent immigration rules and increased costs for immigrants and employers is causing concern in hospitality and other industries that heavily rely on immigrants as employees.
Ashford Hospitality Trust Inc. has signed a definitive agreement to sell the 242-room Hilton Houston NASA Clear Lake in Houston for $27 million to an undisclosed buyer. The sale is expected to be completed in June and is subject to normal closing conditions. The company provides no assurances that the sale will be completed on these terms or at all.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
So what does the travel landscape in Great Britain and Ireland look like today? And what do hoteliers need to know to succeed? Lets take a closer look.
Park Hotels & Resorts Inc. has closed on the sale of the 316-room Hyatt Centric Fishermans Wharf located in San Francisco for $80 million, or $253,000 per key. The sale price represents 64x 2024 EBITDA of the hotel. Proceeds from the sale will be used for ongoing ROI projects in Parks portfolio and for other general corporate purposes. Despite a challenging transaction market, I am very pleased with the progress weve made toward achieving our strategic objective of disposing $300 million to
The European hotel tech firm launches a lightning-fast booking platform prioritizing multi-room journeys, OTA parity, and mobile optimizationoffering lessons and potential competition for U.S. providers.
Ashford Hospitality Trust Inc. has signed an agreement to sell the Hilton Houston NASA Clear Lake. The transaction, priced at $27 million, will be finalized by June 2025, contingent upon typical closing conditions.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
TAMPA, FloridaBerkadia announced the sale of Hampton Inn Tampa East (Casino Area), a 74-unit limited-service hotel property in Tampa, Florida. Associate Director Kyle Sahlsten of Berkadia Hotels & Hospitality led the transaction on behalf of the seller, Tampa-based Liberty Group. Hampton Inn Tampa East (Casino Area) was sold to Tampa-based KMD Hospitality Management on May 15.
Article - Avani+ Barbarons Seychelles Resort to Reopen After Major Upgrade - The upgraded resort is located on the west coast of Mah Island, about 30 minutes from Seychelles International Airport.
ARLINGTON, VirginiaThe U.S. hotel industry reported mixed year-over-year comparisons, according toCoStars latest data through May 17. U.S. Hotel PerformanceMay 11 – May 17, 2025Percentage change from comparable week in 2024Occupancy: 67.2 percent (down 0.4 percent)ADR: $166.31 (up 1.3 percent)RevPAR: $111.80 (up 0.9 percent) Among the Top 25 Markets, Detroit saw the highest gains in each of the three key performance metricsoccupancy: 70.4 percent (up 11.4 percent), ADR: $142.83 (up 13.2 pe
Article - Scott Ward Named General Manager for the Signia by Hilton Atlanta Hotel - His most recent role saw him manage Hilton Tampa Downtown and Embassy Suites by Hilton Tampa Downtown Convention Center
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Populus Seattle, a carbon&positive hotel, has opened in Seattle's historic Pioneer Square. The hotel features a rooftop bar, a signature restaurant, and a commitment to sustainability that includes planting a tree for each night's stay.
Skift Take: Mews founder Richard Valtr argues hospitality needs to embrace technology more, a point he made during this episode of the Skift Travel Podcast.
The Courtyard San Jose Airport in California has reopened following a multiyear, $15-million renovation. The property is managed by Crestline Hotels & Resorts LLC and is owned by Beach Point Capital. Located at the gateway to Silicon Valley and one mile from the Norman Y. Mineta San Jose International Airport, the hotel offers complimentary airport shuttle service and is near Santana Row, San Jose McEnery Convention Center, Levi Stadium, San Jose State University, Santa Clara University and
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
DUBAI, U.A.E. Fairmont Hotels & Resorts has appointed Emma Darby its global vice-president of Spa & Wellness. In this role, Darby will assume overall responsibility for spa and wellness operations across Fairmonts global portfolio of 92 properties. Darby brings more than two decades of hospitality experience, having held senior roles at Rosewood Hotels & Resorts and The Ritz-Carlton Hotel Group.
Article - Thomas Hertkorn Reappointed as Head of Online Marketing at a&o Hostels - The expert in performance and data-based strategies returns to the company after five years to take up his former position.
MCLEAN, VirginiaDoubleTree by Hilton celebrated the opening of its 700th hotel and its expansion into 60 countries and territories. Over the past year, the brand welcomed more than 40 new properties to its portfolio, marking major firstsHilton’s debut in the city of Nice, the country of Laos, and the Azores Islands region, as well as DoubleTree by Hilton’s debut in Malta.
Skift Take: For this Friday pod we look at potential aviation funding changes in the U.S., efforts to streamline World Cup visas, and Marriotts new brand debut in India.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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