Mon.Nov 04, 2024

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Sojern and Cloudbeds Announce New Integration at World Travel Market 2024

Cloudbeds

LONDON – 4 November 2024 – Sojern , the leading digital marketing platform built for travel, and Cloudbeds , the premier hospitality management software platform, have today announced a new partnership to bring two leaders together within the hotel technology space, just ahead of the World Travel Market in London. This strategic partnership means that Sojern’s built-for-travel digital marketing and guest experience solutions are fully integrated with Cloudbeds’ system and deliver industry-leadin

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HB Exclusive: PM Hotel Group’s Joseph Bojanowski on Sightline merger

Hotel Business

Hospitality management companies PM Hotel Group and Sightline Hospitality have merged, adding 22 properties to the PM Hotel Group portfolio that are either open or set to open within the coming months, largely as part of the Modus by PM Hotel Group lifestyle division. The newly merged entity will continue to operate under the PM Hotel Group name. “Sightline Hospitality was an incredibly attractive company to merge with, as they share our vision for redefining luxury and lifestyle hospitali

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ORHMA and OHI’s Be Our Guest Program Wins the OTEC Workforce Innovation and Collaboration Award

Hotelier Magazine

TORONTO — Ontario Restaurant Hotel Motel Association (ORHMA) and OHI’s Be Our Guest Program was honoured with the OTEC Workforce Innovation and Collaboration Award at TIAO’s 2024 Ontario Tourism Summit on October 23. The award was received by Dr. Jasveen Rattan, ORHMA’s Director of Policy & Government Relations, on behalf of the team.

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How Marriott Adds Boutiques With its Design Hotels’ Brand

Skift Blog

Skift Take: Design Hotels is a Marriott brand that isn't quite a Marriott brand. It's more like an exclusive hotel club where 60% of owners have never run a boutique before. New boss Stijn Oyen is fine-tuning its strategy.

Branding 290
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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RevPAR Growth Witnessed in Global Hotel Markets

Hotelier Magazine

HENDERSONVILLE, Tenn. — The latest STR global update reveals that 77 per cent of international markets have seen year-on-year growth in hotel Revenue Per Available Room (RevPAR), marking a significant 14-point increase from the previous month. The top five countries for RevPAR were Greece, Singapore, Italy, France, and Switzerland. Despite positive growth in Singapore, most Asia-Pacific markets reported lower RevPAR due to reduced Average Daily Rates (ADR).

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HB Exclusive: Griffin Hotel Management merges into Meyer Jabara Hotels

Hotel Business

Griffin Hotel Management LLC , a hospitality company spanning multiple generations, has merged into Meyer Jabara Hotels (MJH). Griffin is transitioning 14 assets to the MJH umbrella, and when combined with other deals currently in the 2024 pipeline, the hotel ownership and management company will reach 50 hotels by Q1 2025. Griffin executives James Kirkland and Jay Fishman are taking on new roles at MJH, with Kirkland, Griffin’s CEO, assuming the role of SVP, operations – Western Region, and Fis

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Choice reports quarterly record revenues in Q3

Hotel Business

Choice Hotels International Inc. , for the third quarter ended Sept. 30, reported total revenues reached a quarterly record $428 million, a 1% increase compared to the same period last year. “Choice Hotels generated another quarter of record financial performance, demonstrating the successful execution of our growth strategy and giving us the confidence to raise our full-year guidance,” said Patrick Pacious, president/CEO. “We accelerated our unit growth, increased our global p

Revenue 69
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Boeing Delivery Delays are ‘Pain in the Backside’ Says Ryanair CEO

Skift Blog

Skift Take: The colossal Ryanair machine relies on hyper-efficiency and a ruthless scrutiny of costs. By its own admission, Ryanair was 'over-scheduled, over-crewed, and over-costed' this summer. It won't let this happen again.

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How to be a successful hotel General Manager

eHotelier

Discover the five transformative steps that will not only improve your professional knowledge but also propel your career to new heights.

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Boeing Strike Ends as Union Members Accept 38% Pay Rise

Skift Blog

Skift Take: Agreement after a 53-day strike is good news for Boeing and its airline customers, but don't expect the planemaker's problems to disappear overnight. This will be a long-haul recovery.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Cultivating Precision: The Unique Advantages of Vertical AI

Hospitality Tech

With targeted data and industry expertise, Vertical AI is transforming the landscape for businesses seeking a competitive edge in niche markets.

Business 105
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Marriott Unveils Overhaul: $90 Million in Cuts, Updates on Midscale Push

Skift Blog

Skift Take: If you double your hotel empire over a decade, someone's eventually going to ask: "Hey, are we running this thing efficiently?" At Marriott, that someone is CEO Anthony Capuano.

Hotels 279
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From OTAs to Open APIs: Embracing Hospitality's Next Inflection Point

Demand Calendar

The most significant inflection point in recent history was the rise of online travel agencies (OTAs). The advent of the Internet revolutionized how travelers booked accommodations, shifting power away from hotels and dramatically increasing customer acquisition costs. Many in the hotel industry underestimated this change, leading to a reliance on OTAs that continues to impact profitability and customer relationships today.

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IndiGo’s First Plane With Business Class Is Ready – India Report

Skift Blog

Skift Take: IndiGo will be the only carrier in the country other than the Air India Group to offer business class. But it's not giving up on the low prices that made it popular.

Business 278
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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What Are Cap Rates and How to Use Them

Hotel News Resource

A capitalization rate, or cap rate, is a measure of the income return on an asset, such as hotel or rental property, relative to its purchase price. It is calculated by dividing the net operating income (NOI) of the asset by its purchase price. That’s what this piece is all about.

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Choice Hotels Earnings: 7 Trends and a Catchphrase – ‘Revenue Intense’

Skift Blog

Skift Take: Choice Hotels is adapting its business strategy because it believes the future of travel involves longer stays, Boomers prefering premium brands, and more trips built around sports and music events.

Revenue 275
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The Rising Phenomenon of Travel Tuesday: What It Means for the Travel Industry

Hotel News Resource

This trend has grown significantly over the past two years, with consumers showing increased interest in hunting for travel bargains. The travel industry can benefit from this trend by shaping relevant promotions and campaigns.

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Southwest Names IndiGo Co-Founder as Independent Board Chair

Skift Blog

Skift Take: Gangwal’s appointment marks the end of a tense battle with activist investor Elliott, which had long been pushing for significant leadership changes at Southwest.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Navigating the Holiday Rush: The Seasonal Staffing Challenges Impacting the Frontline Workforce

Hospitality Tech

Investing in better training programs, switching up recruitment strategies and addressing burnout head-on, will help companies ensure their entire frontline workforce is prepared to handle the holiday rush without sacrificing their well-being in the

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The World’s Longest Flight Is Getting a First Class Upgrade

Skift Blog

Skift Take: Singapore Airlines already boasts one of the world’s most exclusive passenger planes. After six years of development, it’s about to take things to a whole new level.

Business 264
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How Approaching Compliance With Real-Time Data Creates a Better Guest Experience

Hospitality Tech

Real-time data ensures swift and informed response times, improving the guest experience.

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Brigade Hotel Ventures to IPO in India: How it Plans to Spend the Money

Skift Blog

Skift Take: As it seeks to deepen its market share and broaden its portfolio, Brigade Hotel's IPO plans highlights not just the company’s growth potential, but also the broader optimism surrounding India’s hospitality industry.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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HIX Preview: woven legacy and artisanal attitude from Sanderson

Hotel Designs

Hotel Designs HIX Preview: woven legacy and artisanal attitude from Sanderson HIX Preview: woven legacy and artisanal attitude from Sanderson Sanderson will be showcasing its full portfolio at HIX 2024, from William Morris inspired weaves to an organic colour palette defined by clay work… Clarke & Clarke finds inspiration in William Morris’s legacy once more with a collection of weaves inspired by the designer, poet and environmentalist.

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Election 2024: The Issues That Matter For Travel

Skift Blog

Skift Take: The U.S. has made a lot of progress at removing barriers to travel. The best thing the new president can do is to keep knocking them down.

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GBR Consulting Reports Greek Hospitality Industry Performance 3rd Quarter 2024

Hotel News Resource

The latest performance indicators show that the Greek tourism sector is on track for another record year. YTD August 2024/23 data from the Bank of Greece indicates a 10% increase in international arrivals and a 2% rise in international travel receipts.

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Gold Medal Guest Experience: Building Smart Hospitality with QR Infrastructure

Hospitality Tech

From booking to check-in, dynamic QR technology can transform how hotels understand and meet the unique needs of every guest segment.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Resorts on the rise: IHG accelerates luxury growth in Thailand

eHotelier

The growth of IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, continues at pace in Thailand with its latest signing adding to an increasingly-impressive portfolio of luxury resorts.

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Great American Cookies, Marble Slab Creamery Debut Co-Branded App, Loyalty Program

Hospitality Tech

The new launch comes on the heels of Great American Cookies and Marble Slab Creamery’s co-branded online experience debut.

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Great Ocean Road resort development site hits the market

eHotelier

A rare opportunity to acquire a premium site earmarked for eco-tourism resort development 6km east of the Twelve Apostles is expected to attract wide-ranging interest.

Resorts 52
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Punchh Wallet Debuts

Hospitality Tech

Punchh Wallet redefines the checkout experience and how restaurants engage with their guests by seamlessly integrating payment orchestration with loyalty programs across every channel—both within and beyond the app.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!