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LONDON – 4 November 2024 – Sojern , the leading digital marketing platform built for travel, and Cloudbeds , the premier hospitality management software platform, have today announced a new partnership to bring two leaders together within the hotel technology space, just ahead of the World Travel Market in London. This strategic partnership means that Sojern’s built-for-travel digital marketing and guest experience solutions are fully integrated with Cloudbeds’ system and deliver industry-leadin
Hospitality management companies PM Hotel Group and Sightline Hospitality have merged, adding 22 properties to the PM Hotel Group portfolio that are either open or set to open within the coming months, largely as part of the Modus by PM Hotel Group lifestyle division. The newly merged entity will continue to operate under the PM Hotel Group name. “Sightline Hospitality was an incredibly attractive company to merge with, as they share our vision for redefining luxury and lifestyle hospitali
TORONTO — Ontario Restaurant Hotel Motel Association (ORHMA) and OHI’s Be Our Guest Program was honoured with the OTEC Workforce Innovation and Collaboration Award at TIAO’s 2024 Ontario Tourism Summit on October 23. The award was received by Dr. Jasveen Rattan, ORHMA’s Director of Policy & Government Relations, on behalf of the team.
Skift Take: Design Hotels is a Marriott brand that isn't quite a Marriott brand. It's more like an exclusive hotel club where 60% of owners have never run a boutique before. New boss Stijn Oyen is fine-tuning its strategy.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
HENDERSONVILLE, Tenn. — The latest STR global update reveals that 77 per cent of international markets have seen year-on-year growth in hotel Revenue Per Available Room (RevPAR), marking a significant 14-point increase from the previous month. The top five countries for RevPAR were Greece, Singapore, Italy, France, and Switzerland. Despite positive growth in Singapore, most Asia-Pacific markets reported lower RevPAR due to reduced Average Daily Rates (ADR).
Griffin Hotel Management LLC , a hospitality company spanning multiple generations, has merged into Meyer Jabara Hotels (MJH). Griffin is transitioning 14 assets to the MJH umbrella, and when combined with other deals currently in the 2024 pipeline, the hotel ownership and management company will reach 50 hotels by Q1 2025. Griffin executives James Kirkland and Jay Fishman are taking on new roles at MJH, with Kirkland, Griffin’s CEO, assuming the role of SVP, operations – Western Region, and Fis
According to the Q3 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the close of the quarter, the five markets with the largest hotel construction pipelines were led by Dallas with a record-high of 194 projects and 22,803 rooms, followed by Atlanta with a record-high 166 projects accounting for 19,174 rooms, Nashville with a record-high 130 projects and 16,966 rooms, Phoenix with 123 projects/15,999 rooms, and Austin with a record-high 119 […] The post
According to the Q3 2024 U.S. Hotel Construction Pipeline Trend Report from Lodging Econometrics (LE), at the close of the quarter, the five markets with the largest hotel construction pipelines were led by Dallas with a record-high of 194 projects and 22,803 rooms, followed by Atlanta with a record-high 166 projects accounting for 19,174 rooms, Nashville with a record-high 130 projects and 16,966 rooms, Phoenix with 123 projects/15,999 rooms, and Austin with a record-high 119 […] The post
Choice Hotels International Inc. , for the third quarter ended Sept. 30, reported total revenues reached a quarterly record $428 million, a 1% increase compared to the same period last year. “Choice Hotels generated another quarter of record financial performance, demonstrating the successful execution of our growth strategy and giving us the confidence to raise our full-year guidance,” said Patrick Pacious, president/CEO. “We accelerated our unit growth, increased our global p
Skift Take: The colossal Ryanair machine relies on hyper-efficiency and a ruthless scrutiny of costs. By its own admission, Ryanair was 'over-scheduled, over-crewed, and over-costed' this summer. It won't let this happen again.
Skift Take: Agreement after a 53-day strike is good news for Boeing and its airline customers, but don't expect the planemaker's problems to disappear overnight. This will be a long-haul recovery.
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Skift Take: If you double your hotel empire over a decade, someone's eventually going to ask: "Hey, are we running this thing efficiently?" At Marriott, that someone is CEO Anthony Capuano.
The most significant inflection point in recent history was the rise of online travel agencies (OTAs). The advent of the Internet revolutionized how travelers booked accommodations, shifting power away from hotels and dramatically increasing customer acquisition costs. Many in the hotel industry underestimated this change, leading to a reliance on OTAs that continues to impact profitability and customer relationships today.
Skift Take: IndiGo will be the only carrier in the country other than the Air India Group to offer business class. But it's not giving up on the low prices that made it popular.
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
A capitalization rate, or cap rate, is a measure of the income return on an asset, such as hotel or rental property, relative to its purchase price. It is calculated by dividing the net operating income (NOI) of the asset by its purchase price. That’s what this piece is all about.
Skift Take: Choice Hotels is adapting its business strategy because it believes the future of travel involves longer stays, Boomers prefering premium brands, and more trips built around sports and music events.
This trend has grown significantly over the past two years, with consumers showing increased interest in hunting for travel bargains. The travel industry can benefit from this trend by shaping relevant promotions and campaigns.
Skift Take: Gangwal’s appointment marks the end of a tense battle with activist investor Elliott, which had long been pushing for significant leadership changes at Southwest.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Investing in better training programs, switching up recruitment strategies and addressing burnout head-on, will help companies ensure their entire frontline workforce is prepared to handle the holiday rush without sacrificing their well-being in the
Skift Take: Singapore Airlines already boasts one of the world’s most exclusive passenger planes. After six years of development, it’s about to take things to a whole new level.
Skift Take: As it seeks to deepen its market share and broaden its portfolio, Brigade Hotel's IPO plans highlights not just the company’s growth potential, but also the broader optimism surrounding India’s hospitality industry.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Hotel Designs HIX Preview: woven legacy and artisanal attitude from Sanderson HIX Preview: woven legacy and artisanal attitude from Sanderson Sanderson will be showcasing its full portfolio at HIX 2024, from William Morris inspired weaves to an organic colour palette defined by clay work… Clarke & Clarke finds inspiration in William Morris’s legacy once more with a collection of weaves inspired by the designer, poet and environmentalist.
The latest performance indicators show that the Greek tourism sector is on track for another record year. YTD August 2024/23 data from the Bank of Greece indicates a 10% increase in international arrivals and a 2% rise in international travel receipts.
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
The growth of IHG Hotels & Resorts (IHG), one of the world’s leading hotel companies, continues at pace in Thailand with its latest signing adding to an increasingly-impressive portfolio of luxury resorts.
A rare opportunity to acquire a premium site earmarked for eco-tourism resort development 6km east of the Twelve Apostles is expected to attract wide-ranging interest.
Punchh Wallet redefines the checkout experience and how restaurants engage with their guests by seamlessly integrating payment orchestration with loyalty programs across every channel—both within and beyond the app.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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