Mon.Jan 20, 2025

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Smart payroll practices for hoteliers

Hotel Business

By Amy Glorioso As 2025 begins, hoteliers are met with a renewed sense of hope, opportunity and a refreshed mindset. Its the perfect time for hotel and hospitality owners to set financial, operational and service goals that align with their vision for the months and year ahead. Entering the new year with a robust strategy is essential. One of the foundational steps to ensuring a prosperous year is prioritizing your payroll system.

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Why the Marketing Funnel Doesn’t Work in the Gen Z World

BCV

Luxury travel marketing used to be a perfectly folded napkin: elegant, precise, and expected. Think polished brand videos, dreamy landing pages, and campaigns that moved neatly from awareness to booking like a five-course meal. But Gen Z? They’re not here for the set menu. This generation doesn’t reject luxury—in fact, they crave it. But how do they discover, assess, and commit to it?

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New Zealand’s Marsden Hotel Group partners with STAAH

STAAH

Marsden Hotel Group, owner and operator for successful 4-5 start properties across New Zealand, has teamed up with STAAH, a leading technology provider for hospitality businesses, to boost the revenue-generating capabilities of the properties in its network. Properties across the groups network within its brands Marsden Hotels & Resorts, Ramada by Wyndham, Wyndham Garden, and Microtel by Wyndham have completed the roll-out of the STAAH channel manager, booking engine and global distribution

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Michaelis Boyd makes a striking statement in Santi

Hotel Designs

Hotel Designs Michaelis Boyd makes a striking statement in Santi Michaelis Boyd makes a striking statement in Santi Michaelis Boyd was appointed by Tishman Speyer to design Santi, its first restaurant located in Manhattan and helmed by Michelin-starred chef Michael White. We stepped inside to take a seat and admire the space… Situated at the base of 520 Madison, the recently opened Santi seamlessly integrates with the surrounding courtyard, featuring a striking double-height faade that off

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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How to Respond to Google Reviews

gcommerce

Responding to Google reviews is a critical part of any effective strategy for Local Search Engine Optimization (Local SEO). The way you respond to reviews can impact your hotels visibility, affect your credibility among potential guests, and even influence bookings. Here are a few tips for responding to Google reviews, to ensure that your Local SEO is as effective as possible.

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Integrating wellness throughout the hotel guest experience

eHotelier

People booking hotel stays now look for something beyond basic comfort. They want their entire stay to support their well-being, from restful sleep to healthy meals. When hotels build wellness into each part of their service, they create memorable stays that keep guests coming back. Good wellness programs do more than offer spa treatments and.

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New dimensions from Dedar Milano

Hotel Designs

Hotel Designs New dimensions from Dedar Milano New dimensions from Dedar Milano Unveiled at the close of 2024, Dedar Milano’s new ‘light and luminous’ fabric collection reinterprets and enriches its current textile library… Light, luminous, subtle and yet striking, the newest 20-strong sheer materials and wallcoverings collection from Italian fabric house Dedar Milano is revealing new dimensions to it’s White Writings family, while also delivering enlivened embroide

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Avion Hospitality Awarded Management of Newly Rebranded Hotel Savoy Kansas City

Lodging

KANSAS CITY, MissouriAvion Hospitality, a nationally recognized hotel management company, today announced the company has been awarded management of the newly rebranded Hotel Savoy Kansas City, Tapestry Collection Hotel by Hilton. The former 21c Kansas City underwent a transformation to become part of Hiltons Tapestry Collection, a curated portfolio of unique and distinctive hotels known for their individuality, charm, and boutique experiences.

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Coast Hotels Brings Back its Coast Rewards Sweepstakes

Hotelier Magazine

VANCOUVER Coast Hotels Limited, a fully owned subsidiary of APA Hotels Canada, Inc. has announced the return of its Konnichiwa! Taste of Japan Coast Rewards Sweepstakes. Held in collaboration with APA Hotels & Resorts, Japan, the contest offers participants a chance to win a trip for two to Tokyo. In addition to the grand prize, entrants will have a chance to win enough Coast Rewards Points for a complimentary two-night or one-night stay at any Coast Hotels in Canada and the U.S.

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Adrian De Gortari Joins Remington Hospitality as Executive Vice President of Revenue

Lodging

DALLAS, TexasPremier hotel management company Remington Hospitality has announced Adrian De Gortari as its new executive vice president of revenue. De Gortari will play a key role in enhancing the companys revenue management strategies and supporting its ambitious growth, particularly in the Caribbean and Latin American regions. We are thrilled to welcome Adrian to the Remington family, said Jason Reader, chief operating officer of Remington Hospitality.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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The Gables of PEI

Webrezpro

Relax and rejuvenate at The Gables of PEI. Nestled in Stanley Bridge, Prince Edward Island, this delightful property offers villas, suites, and even executive homes where you can book a short term or extended stay.

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Keswick Hall Inducted Into Historic Hotels 0f America

Lodging

CHARLOTTESVILLE, VirginiaKeswick Hall in Charlottesville, Virginia, announced it has been inducted into Historic Hotels of America, the official program of the National Trust for Historic Preservation for recognizing, celebrating, and promoting the finest historic hotels in the United States. Keswick Hall is one of more than 300 hotels and resorts throughout the country that is recognized by Historic Hotels of America for preserving and maintaining its historic integrity, architecture, and ambia

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South Africa Tourism Minister on The New Visa Scheme for Indian Travelers — India Report

Skift Blog

Skift Take: South Africa wants more Indians to visit, but visa processes are a major hurdle. Enter: a new visa regime. Why? Because Indians have in the past flocked in large numbers to destinations that are making visas easier to get.

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California Wildfires of 2025: Resilient Hotel Performance Amid Crisis

Hotel News Resource

The aftermath of the wildfires is expected to maintain elevated hotel demand due to the significant number of displaced individuals and ongoing rebuilding efforts.

Hotels 101
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Lufthansa Group Shakes Up Eurowings Fleet with 40 New 737 Max

Skift Blog

Skift Take: Low-cost airlines usually strive for efficiency and standardization to reduce costs. The arrival of Boeing jets at Eurowings muddies the waters but should reap longer-term benefits.

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Salesforce Harnesses AI to Revolutionize Customer Experience in Diverse Industries

Hotel News Resource

Salesforces YouTube advertising campaign between October and December 2024 highlights the companys commitment to enhance customer experiences and streamline business operations across diverse industries.

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Turning Data into Profit: Three Pillars of Data-Driven Decision-Making

Demand Calendar

Hotels often face challenges due to fragmented systems and underused analytics tools. This can lead to missed revenue opportunities and suboptimal decision-making. Instead of using data to drive strategy, hotels might rely on gut feelings or outdated reports, leaving them with missed opportunities and lagging behind the competition. This blog post aims to address that gap.

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Bridging language barriers in Hospitality with AI

eHotelier

The world is becoming increasingly interconnected, with businesses and guests crossing borders more frequently than ever before.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Comp Sets Decoded: The Key to Smarter Hotel Benchmarking

HotStats

Discover how tailored comp sets empower hotels with actionable insights, optimizing operations, boosting profitability, and leading in profit intelligence.

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Inbound International Travel Has Stalled at Roughly 90% of 2019 As of November & CBRE U.S. Hotels State of the UnionJanuary 2025 Edition

Hotel News Resource

Outbound international travel increased to 122% of 2019s level in November while inbound lagged at 88%. It is unlikely that inbound international travel will fully recover in 2025 given the recent mid&single digit growth trends.

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Top Hotel Website Design Trends for 2025

Up Hotel

As the hospitality industry continues to evolve, so do the digital and user experiences that shape how users discover, book, and interact with hotel websites. In 2025, the most successful hotel websites wont just showcase luxurious amenities and enticing photostheyll create seamless, intuitive, and personalised journeys for visitors from the very first click.

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Justin Farmer Appointed as Chief Growth Officer at MMGY Global

Hotel News Resource

Article - Justin Farmer Appointed as Chief Growth Officer at MMGY Global - Farmer joined MMGY Global in 2010 and has played critical roles in integrated marketing, creative, and strategy.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Auberge Resorts Collection announces The Woodward, Geneva, continuing it’s European expansion

eHotelier

Auberge Resorts Collection, the award-winning portfolio of one-of-a-kind luxury hotels, resorts and residences, has been selected byThe Bastion Collectionto manageThe Woodward

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Sustainability Trends in Hospitality: Key Benefits and Strategies

Hotel News Resource

This article explores the importance of sustainability in the hospitality industry, showcases real&life examples of sustainable practices in action, and highlights key strategies hotels and businesses can adopt to align with sustainability trends in hospitality.

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Hilton Tokyo unveiled new pickelball courts

eHotelier

Hilton Tokyo (Shinjuku, Tokyo, General Manager Felix Busch) unveils two new pickleball courts at 5th Floor Fitness Center. Taking the U.S.

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Leveraging TrustYou for Digital Transformation and Tourism Development

Hotel News Resource

Leandro Carvalho Lima, Technical Manager for the Tourism Observatory at the State Secretariat of Economic Development of Mato Grosso, talks to us about developing a tailored KPI index, winning awards, and the importance of partnerships both with other destinations and TrustYou.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Adrienne Jubb appointed SVP of Business Development at Hotel Equities Group, LLC

eHotelier

Hotel Equities(HE), a leading hotel ownership, management, and development firm, is thrilled to announce that Adrienne Jubb has joined the organization

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Lunar New Year 2025 Travel Trends Revealed: Longer Stays and Offbeat Destinations

Hotel News Resource

According to data released by Trip.com Group, the 2025 Lunar New Year is marked by an increase in cross&border travel and longer stays, with trips lasting up to 10% longer than in previous years.

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Christoph Mares appointed Chief Executive Officer (CEO) at Boutique Group

eHotelier

Boutique Group is pleased to announce a leadership succession that will position the company for continued success in the years to come through the appointment of new Chief Executive Officer Christoph Mares.

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Global hoteliers weigh in on AI

Hospitality Today

Artificial Intelligence (AI) is reshaping the hospitality industry, with 73% of hoteliers expecting a significant or transformative impact

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!