Thu.Apr 03, 2025

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A by Adina makes European debut in Vienna

Hotel Management

TFE Hotels introduces its newest A by Adina apartment-hotel in Europe on Friday with the opening of A by Adina Vienna Danube. The 120-key hotel is situated within the 180m-high Danubeflats skyscraper, featuring a private infinity pool with panoramic views of the city, saunas, a gym, bar and restaurant. A mix of premium studios, one- and two-bedroom apartments are on offer, each with expansive living spaces, kitchens, and work areas. “Were beyond excited to introduce A by Adina to Europe wi

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How Hospitality Startups Can Keep Customer Data Safe

Are Morch

If youre diving into the hospitality industry for the first timeopening a boutique hotel, launching a pop-up dining experience, maybe running an ultra-niche glamping siteyoure not just building a brand; youre becoming a digital steward. Your guests arent only trusting you with their comfort or curated experiences; theyre handing over names, birthdays, payment info, passport […] The post How Hospitality Startups Can Keep Customer Data Safe appeared first on Are Morch, Digital Transformation

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Under Canvas unveils Outdoor Collection brand

Hotel Business

Upscale outdoor hospitality company Under Canvas Inc. has launched the Outdoor Collection by Under Canvas, a new portfolio of properties that offer nature-based stays and experiences. The first two properties, The Fields of Michigan and Bar N Ranch, both feature upscale accommodations such as safari-style field tents, contemporary cottages, classic cabins and lodge rooms.

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How AI is Changing Sales & What That Means for Salespeople

Anthony Cole Training

AI is a leading topic in almost every industry publication these days from Forbes to Insurance Journal to the American Bankers Association. As it should be, since it is revolutionizing most job functions, including sales and business development. AI is another tool that offers many benefits for salespeople, and staying informed as AI is evolving will be important.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Demand for Easter accommodation climbs 16.8%: SiteMinder

SiteMinder

Sydney, Australia Hotel bookings for the 2025 Easter holiday have risen by 16.8% compared to the same period last year, shows new data from SiteMinder, the worlds leading hotel distribution and revenue platform. The data, comparing bookings at the same properties across nine markets 30 days before Easter in both 2024 and 2025, reveals not only stronger demand but travellers securing their accommodation earlier and increasingly looking beyond their home countries.

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Wellness travel trends in 2025 and beyond

eHotelier

Wellness tourism is a dynamic and rapidly expanding segment of the global travel industry, reshaping how individuals approach travel by prioritizing self-care, personal enrichment, and transformative experiences. According to the Global Wellness Institute, this sector, defined as travel associated with the pursuit of maintaining or enhancing ones personal well-being, is projected to reach an impressive.

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At ISH, Alape unveils worlds first 3D-printed basins

Hotel Designs

Hotel Designs At ISH, Alape unveils worlds first 3D-printed basins At ISH, Alape unveils worlds first 3D-printed basins In an environment like the world’s leading trade fair for water technology, it can be tricky to standout as an innovator. But not for steel washbasin specialist Alape, who are applying some of the very latest technology to hotel bathroom design… At ISH 2025, in a fast-paced environment, finding a moment of stillness can be a challenge.

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Spring Break Strategies: How Real-Time Analytics Can Enhance the Guest Journey

Lodging

Spring break is a critical time for the hospitality industry, bringing both excitement and operational challenges. As hotels are currently in the mix of students looking to create unforgettable moments and families seeking quality time away from home, leveraging modern technology becomes essential in delivering exceptional guest experiences. The travel industry is anticipating a significant surge this spring break, with Skifts Global Travel Outlook 2025 projecting a 24 percent increase in travel

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Olympia Hospitality adds four Virginia hotels to portfolio

Hotel Business

Olympia Hospitality and Virginia Beach-based hotel owner and developer Suburban Capital have teamed up on a new management partnership that brings four new properties into Olympias fold. The properties include the Glass Light Hotel & Gallery, Hyatt Place Virginia Beach Town Center, Hyatt Place Virginia Beach Oceanfront and Moxy Virginia Beach Oceanfront, adding more than 500 keys to Olympias current portfolio.

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Unifocus Introduces Inventory Tool to Help Hotels Automate Tracking and Management of Supplies

Lodging

DALLAS, TexasUnifocus announced Inventory, a new module designed to help hotels track reusable items, oversee supplies for preventive maintenance, and gain clear insight into material costs. Built for single properties and multi-location brands, Inventory helps hoteliers streamline their operations. Many hotels lose time and money looking for items or rushing to restock supplies, said Karie Kelly, chief product officer, Unifocus.

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Whitestone Capital purchases The Westin Great Southern Columbus

Hotel Business

Whitestone Capital , a division of Whitestone Companies , has acquired The Westin Great Southern Columbus in Columbus, OH. The all-cash transaction marks the companys 14th purchase in the last 24 months and its first hotel in downtown Columbus. Whitestone has selected ZMC Hotels as the manager of the property. “While we have recently purchased many great assets in cities across the country, this one is especially meaningful as it’s right here in our hometown,” said Jay Batra, C

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Olympia Hospitality and Suburban Capital Announce New Management Partnership

Lodging

PORTLAND, MaineOlympia Hospitality and Virginia Beach-based hotel owner and developer Suburban Capital have teamed up on a new management partnership that brings four new properties into Olympias fold. The properties, spanning from Norfolk to Virginia Beach, include the Glass Light Hotel & Gallery, Hyatt Place Virginia Beach Town Center, Hyatt Place Virginia Beach Oceanfront, and Moxy Virginia Beach Oceanfront, adding more than 500 keys to Olympias current portfolio.

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Maya Hotels acquires Courtyard Charlotte Gastonia

Hotel Business

Maya Hotels has acquired the Courtyard Charlotte Gastonia in Gastonia, NC. With this addition, the company owns three hotels in Gaston County, having operated eight hotels in the region over the past 30 years. Were thrilled to acquire this hotel and continue our investment in Gaston County,” said Krishna Deva, CEO, Maya Hotels. “I grew up in Gastonia, and our family has been operating hotels in this market for more than three decades.

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This Week’s Comings & Goings

Lodging

Maestro PMS announced that Warren Dehan will step down as president and transition immediately to an advisory role. While stepping back from daily operations, Dehan will continue to provide strategic product guidance and industry expertise. Tim Major, vertical president of PMS for Fullsteam, will take on an expanded role, ensuring continuity for Maestro.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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Oyo’s Strong UK Performance Spurs Ambitious Growth Plans

Skift Blog

Skift Take: With budget hotels facing increasing challenges in the UK, Oyo is smartly shifting its focus toward premium properties. With this, Oyo is not just diversifying its portfolio, but also ensuring a sustainable, long-term growth.

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BWH Hotels Announces Partnership With United Soccer League

Lodging

PHOENIX, ArizonaBWH Hotels (BWH) and the United Soccer League (USL) announced a partnership that will provide travel benefits and enhanced experiences for USL clubs, supporters, and communities across the United States. The sponsorship will make its national debut on April 6th, 2025. BWH will be featured as the presenting partner for all 100 USL Championship and League One matches on CBS.

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Airlines Warn About Hitting 'Net Zero' Emissions Goal: 'We Are Being Let Down'

Skift Blog

Skift Take: Everyone in aviation agrees emissions need to fall, but they seem disagree on how to get there. If airlines, governments, and manufacturers dont work together, 2050s net-zero goal risks staying out of reach.

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Grand Metropolitan Hotels acquires Voile d’Or Luxury Hotel Collection

eHotelier

Grand Metropolitan Hotels has today announced the acquisition of the iconic luxury hotel collection brand Voile dOr Hotels and Resorts.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Tariff Impact, TikTok Ban and Kid-Free Cruising

Skift Blog

Skift Take: On today's episode we discuss tariff impacts on travel, TikTok uncertainty, and Virgin's child-free cruising success.

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Doug Kennedy’s Next Training Webcast: Capturing More Catering and Event Sales Revenue

Hotel News Resource

Article - Doug Kennedys Next Training Webcast: Capturing More Catering and Event Sales Revenue - While this webcast will be of interest to all hotel salespeople, it is a 'cant miss' for those who sell catering events and weddings.

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Travel's New Outlook, Airlines' Uncertainty and Net Zero Struggles

Skift Blog

Skift Take: On todays episode, we look at how travel stocks responded to new U.S. tariffs, how airline stocks are faring globally, and why European government leaders are failing the aviation industry.

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BPN Solutions and HandiGo forge strategic alliance to elevate hotel operations and guest experience

eHotelier

BPN Solutions, one of the fastest-growing all-in-one hotel technology operation software providers, and HandiGo, a cutting-edge guest engagement platform

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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STR Analysis Shows European Hotel Industry Shows Promising Growth in February 2025

Hotel News Resource

Article - STR Analysis Shows European Hotel Industry Shows Promising Growth in February 2025 - In February 2025, hotel performance increased in most major European markets, with outstanding growth in France, Denmark, and Hungary.

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WATCH: MURTEC 2025: Experience Matters Recap

Hospitality Tech

Watch this 90-second video for a quick recap of MURTEC 2025: Experience Matters.

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Grand Hyatt Atlanta in Buckhead announces completion of renovation and introduces new lounge restaurant, “The Fabled”

eHotelier

Grand Hyatt Atlanta in Buckheadunveils the completion of its multi-phased renovation aimed at reimagining every facet of the guest experience.

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Papa Johns, Google Cloud Team Up to Deliver AI-Powered Pizza Experiences

Hospitality Tech

Through the partnership Papa Johns has created an innovation team, named PJX, that will leverage Google Cloud's AI, data analytics and machine learning (ML) capabilities to provide a more frictionless and consistent experience for customers both insi

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Scott Plumley appointed Executive Chef at The Henderson Beach Resort

eHotelier

Henderson Beach Resort is pleased to announce the appointment of Chef Scott Plumley as its new Executive Chef.

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MURTEC 2025 Recap Sizzle: Experience Matters

Hospitality Tech

Watch this 90-second video for a quick recap of MURTEC 2025: Experience Matters.

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Mews surpasses 12,500 customers as global growth accelerates

eHotelier

Mews, the leading hospitality technology platform, now serves over 12,500 customers worldwide, increasing its customer base by 85% over the last year

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The AI Revolution in Hospitality: Why Voice Agents Are Changing the Game for Hoteliers

The Hotels Network Blog

Welcome to "The AI Advantage," a monthly series by Michael J. Goldrich, Chief Experience Officer at The Hotels Network and Founder and Chief Advisor at Vivander Advisors. Each month, Michael explores the latest AI trends and innovations shaping the hospitality industry and their impact on hoteliers.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!