STAAH
MARCH 18, 2025
Online reviews play a critical role in the hospitality industry, shaping guest perceptions and influencing booking decisions. Why Managing Multiple Review Platforms is Crucial? Did you know that over 80% of travelers read reviews before booking a hotel? Platforms like Google , TripAdvisor, and Facebook are among the top sources guests rely on to assess accommodations.
Hotel Management
MARCH 18, 2025
Live events drive more bookings and boost hotel profits, but to foster long-term loyalty, hotels must prioritise creating unforgettable guest experiences. By leveraging technology and personalisation – such as dynamic pricing, seamless check-ins, tailored recommendations, and themed perks – hotels can enhance stays, strengthen guest loyalty, and sustain revenue well beyond the event.
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Social Hospitality
MARCH 18, 2025
A cohesive social media strategy is vital for engaging guests and enhancing brand visibility in the ever-evolving hospitality industry. Implementing such brings unique offerings to the table while creating a genuine connection with the audience. However, collaboration among marketing, customer service, and management teams is essential to maximize its effectiveness.
Hotel Management
MARCH 18, 2025
Revolutionize guest access with hotel keys in mobile wallets. Enhance security and convenience with seamless technology. Our keys integrate with the most popular mobile wallet systems, streamlining check-ins and eliminating traditional key cards. Transform your property with the future of mobile room access and provide an unforgettable guest experience.
Speaker: Matt Sunshine, CEO at The Center for Sales Strategy
AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.
Hotel Business
MARCH 18, 2025
Choice Hotels International Inc. has introduced new, value-engineered prototypes for the Comfort and Country Inn & Suites by Radisson brands that the company said will provide more revenue-driving spaces for owners within the same footprint and achieve a 10%-to-15% reduction in construction costs. In addition, the brand identities for both brands have been sharpened to create more distinction within the marketplace for travelers.
Hotel Management
MARCH 18, 2025
IHG Hotels and Resorts is set to bring its luxury InterContinental brand to South Australias celebrated wine country through a partnership with Strategic Alliance. Slated to open in 2028, InterContinental Barossa Resort and Spa will be the first international-branded luxury hotel in a South Australia wine region. Set amidst rolling hills and vineyards, the 150-room property will offer guests views of the local landscape and access to an array of dining options as well as a cellar door.
Hotel Sales Focus brings together the best content for hotel sales and marketing professionals from the widest variety of industry thought leaders.
Hotel Management
MARCH 18, 2025
F&B Director appointed at Crystalbrook Crystalbrook Collection has appointed Tara Sullivan as Group Director of Food and Beverage, overseeing its 17 restaurants and bars. Sullivan brings over 25 years of experience leading hospitality teams including as Chief Operating Officer at Lotus Dining Group, The Grounds Group and Solotel, and shares a committment to forging strong relationships with local producers and reducing food waste.
Hotel Business
MARCH 18, 2025
RREAF Holdings , a privately held, vertically integrated real estate investment and development firm, has formed MxR Hospitality, a strategic partnership with hospitality investor Philip McNeill Sr. The collaboration aims to develop extended-stay hotels nationwide and create a hospitality management company dedicated exclusively to the extended-stay segment.
Hotel Management
MARCH 18, 2025
Discover the stunning refurbishment of the iconic Ghan train by Woods Bagot, with Modieus supplying bespoke carpets. Blending heritage with modern luxury, the redesign enhances this legendary Australian rail journey. A symbol of adventure and discovery, The Ghan is one of the worlds most iconic rail journeys, traversing 2,979 kilometers from Adelaide to Darwin.
Hotel Business
MARCH 18, 2025
Sonesta International Hotels Corporation has unveiled its new Sonesta Simply Suites prototype, which it said is “a streamlined, market-responsive design catering to modern extended-stay travelers.” The new-construction prototype offers two scalable configurations: a four-story, 122-key layout and a three-story, 89-key layout. Sonesta Simply Suites continues to evolve to meet the needs of extended-stay guests, and our new prototype is a reflection of that commitment, said Bridget Rook
Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Manager
In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.
Lodging
MARCH 18, 2025
DALLAS, Texas/GERMANTOWN, TennesseeRREAF Holdings announced the formation of MxR Hospitality, a strategic partnership with hospitality investor Philip McNeill, Sr. The collaboration aims to develop extended-stay hotels nationwide and create a hospitality management company dedicated exclusively to the extended-stay segment. Our experience with third-party property management in our multifamily portfolio showed us firsthand the challenges of maintaining quality and consistency,” said Eric W
Hotel Business
MARCH 18, 2025
stayAPT Suites has revealed a new franchise agreement with Capstone Stay LLC to develop five new hotel locations. This collaboration brings modular construction solutions to the brand, which allows for faster development timelines and more sustainable building practices. Under the agreement, Capstone Stay LLC’s properties will expand the brand’s presence in key Midwest markets: Rossford, OH; Evansville, IN; Gardner, KS; Wentzville, MO; and Liberty, MO.
Lodging
MARCH 18, 2025
NORTH BETHESDA, MarylandChoice Hotels International, Inc. introduced new prototypes for Comfort and Country Inn & Suites by Radisson that will provide more revenue-driving spaces for owners within the same footprint. In addition, the brand identities for both Comfort and Country Inn & Suites have been sharpened to create distinction within the marketplace for travelers.
Hotel Business
MARCH 18, 2025
Crescent Hotels & Resorts has appointed Elie Khoury as its new COO. With more than 30 years of operational leadership in the hospitality industry, he brings experience from areas including asset management, engineering, brand partnerships and more. His career began in food and beverage, where he played a role in developing successful restaurant concepts.
Speaker: Beth Sunshine, SVP, Up Your Culture
When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.
Lodging
MARCH 18, 2025
ATLANTAAfter 36 years of hosting one of the hospitality industrys major gatherings, the Hunter Hotel Investment Conference (HUNTER) announced plans to move to a new venue following a 17-year partnership with the Atlanta Marriott Marquis. Starting in 2026, the annual event will be held at the Signia by Hilton Atlanta, marking the conferences growth and its commitment to providing attendees with an exceptional experience.
Hotel Business
MARCH 18, 2025
Corinthia Group , trading as IHI plc, has revealed that its recently formed partnership with Action Real Estate Company of Kuwait has acquired two boutique hotels totaling 100 keys in Beverly Hills. The acquisition of the neighboring Maison and Mosaic Hotels by the Action Corinthia joint venture, in which IHI plc owns a minority stake, is part of a broader strategy for the Beverly Hills market.
Skift Blog
MARCH 18, 2025
Skift Take: Google said that the tech is advancing quickly, and priorities change along with it.
Hotel Business
MARCH 18, 2025
The Hunter Hotel Investment Conference has announced plans to move to a new venue following a 17-year partnership with the Atlanta Marriott Marquis. Starting in 2026, the annual event will be held at the Signia by Hilton Atlanta. Lee Hunter, chairman, made the announcement during the conferences opening remarks, highlighting the event’s growth and evolution.
Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering
The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling
Skift Blog
MARCH 18, 2025
Skift Take: It's not just Frontier that's going after Southwest. Several airlines are eyeing passengers who feel burned by the end of the 'bags fly free' policy.
Lodging
MARCH 18, 2025
My hospitality journey began somewhat unexpectedly. Fresh out of college after earning a degree in accounting, I took a job as a controller at a lodge in Vail. The post Crafting Meaningful Moments appeared first on LODGING Magazine.
Skift Blog
MARCH 18, 2025
Skift Take: Despite global economic uncertainties, Marriott is betting big on India, emphasizing local empowerment and streamlined growth.
eHotelier
MARCH 18, 2025
Most hotel marketing fails because its too one-sided. Emails push offers. Messages promote discounts. But guests dont engage because they dont see the value.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Skift Blog
MARCH 18, 2025
Skift Take: Hyatt is breaking out of its luxury mold in Europe, betting big on the UK's mid-market sector in a move that signals a broader transformation across the continent.
Refine
MARCH 18, 2025
There's a curious paradox in the hotel industry. Hotels have mastered the art of making it effortless for a guest to book a single room for one night. Yet the moment a group enters the equation, be it a corporate team booking, a sports club, or an event needing rooms and meeting space, the entire The post Hotels Are Losing Millions in Group Sales. Here’s Why (And How to Fix It) appeared first on Revfine.com.
Skift Blog
MARCH 18, 2025
Skift Take: While India's share in domestic and global tourism is rising, it continues to face challenges in inbound tourism, sustainability, and geopolitics.
Hospitality Tech
MARCH 18, 2025
The shift toward AI-powered identity verification strikes a balance between seamless guest experiences and staying one step ahead of fraudsters.
Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive
Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!
Skift Blog
MARCH 18, 2025
Skift Take: Aeroshark is a small but promising step toward greener aviation, and its adoption by multiple airlines highlights a crucial reality - climate solutions gain traction when they also make financial sense for businesses.
MEWS
MARCH 18, 2025
What is a hotel guest satisfaction survey? A hotel guest satisfaction survey is a tool used by hoteliers to evaluate how well they're performing across amenities, services, and overall experience. And who better to provide that insight than the people actually staying with you?
Skift Blog
MARCH 18, 2025
Skift Take: Balancing business class and long-haul travel with cost-competitiveness is essential to IndiGo's survival in the Indian market.
Hospitality Tech
MARCH 18, 2025
The collaboration will empower brands to leverage customer data more effectively, deliver highly personalized marketing campaigns, and optimize the digital ordering experience.
Advertiser: ZoomInfo
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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