Mon.Dec 04, 2023

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Travel Agency Group Doubles Down on Dispute With American Airlines

Skift Blog

Skift Take: In an exclusive, the leading group of U.S. travel advisors responds to claims by American Airlines that they're Luddites. The group says the carrier's effort to force them to adopt its preferred technology for booking flights is too fast and that, essentially, it's a bully.

Travel 304
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Marriott Hotels Joins All-Inclusive Portfolio, First Opening in Early 2024

Lodging

All-Inclusive by Marriott Bonvoy welcomed Marriott Hotels to its portfolio. Beginning in early 2024 with Marriott Cancun, An All-Inclusive Resort, guests can connect with the local culture through experiences, entertainment, and hospitality. With nearly 600 hotels and resorts, Marriott Hotels has affected modern business and leisure travelers, which represents an opportunity to invite travelers of Marriott Bonvoy’s flagship hotel brand for all-inclusive trips.

Resorts 278
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Saudi Arabia’s Wealth Fund Takes 49% of Rocco Forte in Luxury Hotel Play

Skift Blog

Skift Take: Saudi's main investment fund is a wolf in cashmere that knows the value of luxury assets. This deal underscores the enduring resilience and allure of European luxury travel.

Travel 303
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Melia Hotels International Announces Ambitious Global Expansion for Its Luxury Portfolio, With One in Three New Openings a Luxury Hotel

Hospitality Net

Meliá Hotels International, Spain’s leading hotel group and the third largest in Europe, has announced the ambitious global expansion of its luxury brands, with one in three of its pipeline openings within its luxury portfolio. From Europe and Africa to Central America, Meliá brings its signature Spanish hospitality to some of the world’s most captivating locations, with each development offering luxury experiences responsibly.

Pipeline 241
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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What Could an Alaska-Hawaiian Loyalty Program Look Like? Think Marriott Bonvoy

Skift Blog

Skift Take: Alaska Airlines CEO said a loyalty program for a combined Alaska-Hawaii may look similar to Marriott Bonvoy, an idea that is somewhat unusual for the airline industry.

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New Resource Directory Launched by the Sustainable Hospitality Alliance to Support the Sector Reach Net Positive Hospitality

Hospitality Net

The Sustainable Hospitality Alliance (the Alliance) has unveiled a groundbreaking Resource Directory at COP28, designed to empower hospitality businesses in their pursuit of sustainable practices and the vision of Net Positive Hospitality.

More Trending

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Transforming Failure Into Success: a Digital Marketing Case Study for Hotel Bookings

Hospitality Net

In this case study, we dive into the journey of a Hotel Management company located in the US that faced initial setbacks with their Facebook Ads efforts and how a strategic and complex approach led to remarkable success in driving bookings for their Branded Hotel.

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Peru Set to Increase Tourist Cap For Machu Picchu

Skift Blog

Skift Take: Macchu Picchu is to Peru what the Eiffel Tower is to Paris. Making it more available to tourists could reverse its sluggish recovery.

Tourism 319
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Remington Continues Management of La Concha Key West, Autograph Collection

Lodging

DALLAS, Texas—Remington Hospitality announced the rebranding of Crowne Plaza La Concha Hotel in Key West, Florida, to La Concha Key West, Autograph Collection. Remington Hospitality, which managed the property previously, will continue management in conjunction with Premier, which is leading the renovation’s interior design, procurement, and project management.

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Jumeirah CEO: The Rise of Luxury Travel Speaks to a Deeper Cultural Shift

Skift Blog

Skift Take: The rise in luxury travel signifies more than just deep pockets — it's a shift towards meaningful experiences. Millennials and Gen Zers are setting the pace, choosing travel as a form of self-expression. Jumeirah is tapping into this trend to accelerate its global reach, shifting the definition of luxury from mere opulence to personalized, purpose-driven experiences.

Travel 264
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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“Diversity is a fact. Inclusion is a choice”: discussion with Accor’s Anne-Sophie Beraud and the International Paralympic Committee’s Andrew Parsons

Hospitality Net

On yesterday’s International Day of Persons with Disabilities, Accor’s SVP Diversity, Equity, Inclusion & Social Care Anne-Sophie Beraud sat down with Andrew Parsons, President of the International Paralympic Committee, to discuss the opportunities ahead in promoting the inclusion of persons with disabilities and the importance of Paris 2024 as a catalyst for change.

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Who is Attending Skift Global Forum East 2023?

Skift Blog

Skift Take: Skift Global Forum East in Dubai is just around the corner - take a look at who is planning to attend and add your company's name to the list.

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Meeting industry demands: Aligning curriculum with hospitality trends

Hospitality Net

The hospitality industry is always changing and schools need to keep up with the latest trends to provide students with the best education possible. In this blog post, we’ll be talking about the significance of adaptive curricula and providing some helpful tips for schools to stay relevant and attract more students. We’ll also be discussing some of the exciting new trends in the hospitality industry and education, and how schools can align their curricula with these trends to provide students wi

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Announcing the New Skift WhatsApp Channel

Skift Blog

Skift Take: It's been a ongoing focus of ours to meet our audience where they are. Here's another way we're doing just that.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Hilton Signs Franchise Agreements for Two Tapestry Collection Hotels

Lodging

BAJA CALIFORNIA, Mexico and MCLEAN, Virginia—Hilton signed two franchise agreements for the upcoming conversions of the 90-room Perla La Paz, Tapestry Collection by Hilton in La Paz and 70-room Tropicana Los Cabos, Tapestry Collection by Hilton in San Jose del Cabo. Expected to open in early 2024, the properties will mark the debut of the Tapestry Collection by Hilton in Baja California, Mexico.

Hotels 162
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8 Airline Mergers That Shaped Today’s U.S. Industry

Skift Blog

Skift Take: Eight mergers have really shaped the U.S. airline industry we have today.

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Radisson Salt Lake City Downtown Announces Renovation

Lodging

SALT LAKE CITY, Utah—Radisson Salt Lake City Downtown announced a renovation spanning the property’s guestrooms, dining outlets, lobby, fitness center, and pool. The project is expected to be completed in early 2024. “We are delighted to reveal to our guests, the refreshed look and feel of the hotel”, says John Green, general manager, Radisson Salt Lake City Downtown.

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Travelport Raises $570 Million and Adds New Owners

Skift Blog

Skift Take: Travelport has now received $770 million in private equity this year.

Travel 307
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ABM Evolution: How Top Marketers Are Using Account-Based Strategies

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

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Hospitality Net Podcast Series: WEB3 in Travel #5

Hospitality Net

In this episode, host Simone Puorto sits down with Vincent Somsen, a seasoned Hospitality and Travel Tech Advisor at GAIN, with a particular focus on Web3 technologies.

Travel 180
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LARC: ’23 U.S. RevPAR up 14% vs. 2019

Hotel Business

Lodging Analytics Research & Consulting (LARC) expects U.S. RevPAR to increase by 5.5% to $98.51 this year, resulting in an annual RevPAR 14% above 2019 levels. It anticipates ADR to rise by 4.4% this year to $155.88, or 19% above 2019 levels, while occupancy will increase by 1.0% to 63.2%. For 2024, LARC expects RevPAR to increase by 3.6%, driven by a 2.8% increase in ADR and a 0.8% increase in occupancy.

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Daily Payroll Benefits for Team Members and Your Organization

Hospitality Net

Ensuring the satisfaction of your team members involves offering benefits that cater to their unique needs. It requires a deep understanding of your workforce and tailoring benefits to different groups within your organization. While your management and sales leaders play a vital role in driving revenue, it’s your team members who interact with guests on a daily basis and hold down the fort overnight, contributing significantly to your bottom line.

Revenue 165
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Breaking: here’s where citizenM is opening hotels in 2024

Hotel Designs

Hotel Designs Breaking: here’s where citizenM is opening hotels in 2024 Breaking: here’s where citizenM is opening hotels in 2024 The ‘affordable luxury’ lifestyle brand that we all know and love has announced its expansion plans for the year ahead, which will take its total number of hotels to 36 across Europe, North America and Asia… citizenM , the trailblazing hotel brand that arguably wrote the anti-chapter in traditional concept of hospitality, is expanding.

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Diving into Diversity: Decoding the Foundations of Inclusion in Hospitality Talent Acquisition

Speaker: Lauren Fernandez - CEO & Founder, Full Course

Companies all over the world, including Marriot International and Hilton Worldwide, are aware of the value of including DEI in their talent acquisition strategy. However, despite these initiatives, there is still plenty that the hospitality sector can do to promote DEI. When comparing the hospitality industries in India, Iraq, the UK, and the US, you will see that there is a consistent underrepresentation of persons from different ethnic, gender, and disability origins across all levels of the i

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Three Reasons Why Travelers Should be Excited About the Future of Mobility

Hospitality Net

The car rental industry is in the midst of a remarkable technological shift in response to evolving traveler expectations. Experts in the mobility industry say the industry is prioritizing digital experiences, multimodality, sustainability, and safety to better serve today’s travelers.

Travel 164
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Market Trend: Refining Search Engine Marketing Strategies for Full-funnel Marketing - By Carly Ferranolo

Hotel News Resource

The hospitality industry saw unprecedented travel demand in 2022. Pent-up desire to get out of the house and escape the same 10-person circle incited the masses to jump on planes to anywhere outside their 50-mile radius. As a result, the average booking conversion rate (CVR) on SEM jumped from 0.90% in 2021 to 1.40% in 2022, an increase of 56% YoY. That's almost 3x the average during the height of the pandemic in 2020.

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STR Weekly Insights: 12-18 November and 19-25 November 2023

Hospitality Net

U.S. hotel performance the week before Thanksgiving showed a strong, 7.0% rate increase year over year (YoY). At the same time, occupancy remained essentially flat YoY (-0.4 percentage points), which limited RevPAR growth to 6.3%. Weekends and shoulder periods saw greater occupancy declines, while weekdays remained unchanged compared to last year (-0.1%), an indication that business travelers were on the road getting work done before the holiday.

Occupancy 147
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November/December 2023 Digital Issue

Hotelier Magazine

As the final issue of the year, the November/December issue of Hotelier shines a spotlight on this year’s Pinnacle Award winners. Find out how this year’s stellar crop of winners were able to achieve success and rise to the top. We hope you enjoy this important issue! The post November/December 2023 Digital Issue appeared first on Hotelier Magazine.

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ABM Success Recipe: Mastering the Crawl, Walk, Run Approach

Shifting to an account-based marketing (ABM) strategy can be both exciting and challenging. Well-implemented ABM motions build engagement with high-value accounts and drive impactful campaigns that resonate with your audience. But where do you begin, and how do you progress from crawling to running? Watch now as Demand Gen experts delve into the essentials of each stage of the ABM process.

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IHG continues voco’s growth momentum with new signing in Gosford

Hospitality Net

IHG Hotels & Resorts (IHG) is delighted to announce the signing of the seventh voco in Australasia, partnering with leading Sydney developer ALAND to open voco Gosford in regional New South Wales in early 2025.

Resorts 147
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Hyperion Tiles accessorise the bathroom with form and function

Hotel Designs

Hotel Designs Hyperion Tiles accessorise the bathroom with form and function Hyperion Tiles accessorise the bathroom with form and function Hyperion Tiles, best known for its extensive collection of tiles and flooring, also offer a wide range of bathroom accessories, mirrors and storage options combining form and function… Hyperion Tiles may be best known for its extensive collection of tiles and flooring, but it also offers a wide range of bathroom accessories, mirrors and storage options

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Accor Greater China partners with China Hospitality Association for Green Hotel Certifications

Hospitality Net

Accor Greater China announced a new partnership with China Hospitality Association (CHA) for the purpose of designating its hotels across the country with Green Hotel Certification, in line with national standards. Accor is the first international hotel company in China to sign a network-wide sustainable certification agreement with CHA. The initiative will provide consistent, reliable, and independently audited information on Accor’s hotel operations, while helping consumers to make more eco-fr

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How small boutique hotels can astonish their guests

eHotelier

Unlike chain hotels, owners of little boutique hotels have the space to go the extra mile to impress their guests and create an experience they’ll never forget. These tips will help you create an unforgettable stay for every guest every time.

Hotels 111
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A Buyer’s Guide to Future-Proofing Your Restaurant Tech Stack

The race to 100% digital is on. With the restaurant industry still in the early innings of its digital transformation, brands need an airtight strategy when it comes to building out their tech stack. Download the buyer’s guide to learn where to prioritize your efforts and get the most out of every investment.