Mon.Dec 04, 2023

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8 Airline Mergers That Shaped Today’s U.S. Industry

Skift Blog

Skift Take: Eight mergers have really shaped the U.S. airline industry we have today.

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Marriott Hotels Joins All-Inclusive Portfolio, First Opening in Early 2024

Lodging

All-Inclusive by Marriott Bonvoy welcomed Marriott Hotels to its portfolio. Beginning in early 2024 with Marriott Cancun, An All-Inclusive Resort, guests can connect with the local culture through experiences, entertainment, and hospitality. With nearly 600 hotels and resorts, Marriott Hotels has affected modern business and leisure travelers, which represents an opportunity to invite travelers of Marriott Bonvoy’s flagship hotel brand for all-inclusive trips.

Resorts 276
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Peru Set to Increase Tourist Cap For Machu Picchu

Skift Blog

Skift Take: Macchu Picchu is to Peru what the Eiffel Tower is to Paris. Making it more available to tourists could reverse its sluggish recovery.

Tourism 325
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AHLA Releases Statement in Support of No Hidden FEES Act

Lodging

WASHINGTON—American Hotel & Lodging Association (AHLA) President and CEO Chip Rogers spoke in support of the No Hidden FEES Act, which was introduced in the U.S. House of Representatives by Reps. Young Kim, R-Calif., and Kathy Castor, D-Fla. “The No Hidden FEES Act creates a single standard for mandatory fee display across the lodging industry—from short-term rental platforms to online travel agencies, search engines, metasearch sites, and hotels.

Consumer 179
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Travelport Raises $570 Million and Adds New Owners

Skift Blog

Skift Take: Travelport has now received $770 million in private equity this year.

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Remington Continues Management of La Concha Key West, Autograph Collection

Lodging

DALLAS, Texas—Remington Hospitality announced the rebranding of Crowne Plaza La Concha Hotel in Key West, Florida, to La Concha Key West, Autograph Collection. Remington Hospitality, which managed the property previously, will continue management in conjunction with Premier, which is leading the renovation’s interior design, procurement, and project management.

More Trending

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Hilton Signs Franchise Agreements for Two Tapestry Collection Hotels

Lodging

BAJA CALIFORNIA, Mexico and MCLEAN, Virginia—Hilton signed two franchise agreements for the upcoming conversions of the 90-room Perla La Paz, Tapestry Collection by Hilton in La Paz and 70-room Tropicana Los Cabos, Tapestry Collection by Hilton in San Jose del Cabo. Expected to open in early 2024, the properties will mark the debut of the Tapestry Collection by Hilton in Baja California, Mexico.

Hotels 159
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Saudi Arabia’s Wealth Fund Takes 49% of Rocco Forte in Luxury Hotel Play

Skift Blog

Skift Take: Saudi's main investment fund is a wolf in cashmere that knows the value of luxury assets. This deal underscores the enduring resilience and allure of European luxury travel.

Travel 306
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Radisson Salt Lake City Downtown Announces Renovation

Lodging

SALT LAKE CITY, Utah—Radisson Salt Lake City Downtown announced a renovation spanning the property’s guestrooms, dining outlets, lobby, fitness center, and pool. The project is expected to be completed in early 2024. “We are delighted to reveal to our guests, the refreshed look and feel of the hotel”, says John Green, general manager, Radisson Salt Lake City Downtown.

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Sri Lanka and Sharjah Are Top Destinations For Indian Families: India Report

Skift Blog

Skift Take: Already a preferred destination, Sri Lanka is set to benefit more now that it has made tourist visa free for Indians. This is good news for the country's cash-strapped economy.

Travel 299
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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LARC: ’23 U.S. RevPAR up 14% vs. 2019

Hotel Business

Lodging Analytics Research & Consulting (LARC) expects U.S. RevPAR to increase by 5.5% to $98.51 this year, resulting in an annual RevPAR 14% above 2019 levels. It anticipates ADR to rise by 4.4% this year to $155.88, or 19% above 2019 levels, while occupancy will increase by 1.0% to 63.2%. For 2024, LARC expects RevPAR to increase by 3.6%, driven by a 2.8% increase in ADR and a 0.8% increase in occupancy.

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What Could an Alaska-Hawaiian Loyalty Program Look Like? Think Marriott Bonvoy

Skift Blog

Skift Take: Alaska Airlines CEO said a loyalty program for a combined Alaska-Hawaii may look similar to Marriott Bonvoy, an idea that is somewhat unusual for the airline industry.

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Breaking: here’s where citizenM is opening hotels in 2024

Hotel Designs

Hotel Designs Breaking: here’s where citizenM is opening hotels in 2024 Breaking: here’s where citizenM is opening hotels in 2024 The ‘affordable luxury’ lifestyle brand that we all know and love has announced its expansion plans for the year ahead, which will take its total number of hotels to 36 across Europe, North America and Asia… citizenM , the trailblazing hotel brand that arguably wrote the anti-chapter in traditional concept of hospitality, is expanding.

Retail 106
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Announcing the New Skift WhatsApp Channel

Skift Blog

Skift Take: It's been a ongoing focus of ours to meet our audience where they are. Here's another way we're doing just that.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Market Trend: Refining Search Engine Marketing Strategies for Full-funnel Marketing - By Carly Ferranolo

Hotel News Resource

The hospitality industry saw unprecedented travel demand in 2022. Pent-up desire to get out of the house and escape the same 10-person circle incited the masses to jump on planes to anywhere outside their 50-mile radius. As a result, the average booking conversion rate (CVR) on SEM jumped from 0.90% in 2021 to 1.40% in 2022, an increase of 56% YoY. That's almost 3x the average during the height of the pandemic in 2020.

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Who is Attending Skift Global Forum East 2023?

Skift Blog

Skift Take: Skift Global Forum East in Dubai is just around the corner - take a look at who is planning to attend and add your company's name to the list.

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November/December 2023 Digital Issue

Hotelier Magazine

As the final issue of the year, the November/December issue of Hotelier shines a spotlight on this year’s Pinnacle Award winners. Find out how this year’s stellar crop of winners were able to achieve success and rise to the top. We hope you enjoy this important issue! The post November/December 2023 Digital Issue appeared first on Hotelier Magazine.

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Jumeirah CEO: The Rise of Luxury Travel Speaks to a Deeper Cultural Shift

Skift Blog

Skift Take: The rise in luxury travel signifies more than just deep pockets — it's a shift towards meaningful experiences. Millennials and Gen Zers are setting the pace, choosing travel as a form of self-expression. Jumeirah is tapping into this trend to accelerate its global reach, shifting the definition of luxury from mere opulence to personalized, purpose-driven experiences.

Travel 289
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Dont Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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The Power of Precision: Longtail Market Segmentation in Hotels

Demand Calendar

Longtail market segmentation focuses on many niche markets with specific and varied preferences rather than solely targeting the most common customer needs. Though individually smaller and more detailed, these segments collectively represent a significant portion of the market, often eclipsed by broader marketing strategies. In the hotel industry, this translates into identifying and catering to niche guest groups based on a range of criteria, such as unique travel reasons, booking channels, len

Market 96
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Hyperion Tiles accessorise the bathroom with form and function

Hotel Designs

Hotel Designs Hyperion Tiles accessorise the bathroom with form and function Hyperion Tiles accessorise the bathroom with form and function Hyperion Tiles, best known for its extensive collection of tiles and flooring, also offer a wide range of bathroom accessories, mirrors and storage options combining form and function… Hyperion Tiles may be best known for its extensive collection of tiles and flooring, but it also offers a wide range of bathroom accessories, mirrors and storage options

Closing 94
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How small boutique hotels can astonish their guests

eHotelier

Unlike chain hotels, owners of little boutique hotels have the space to go the extra mile to impress their guests and create an experience they’ll never forget. These tips will help you create an unforgettable stay for every guest every time.

Hotels 85
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James Latham adds Accoya Color Grey to its cladding and decking portfolio

Hotel Designs

Hotel Designs James Latham adds Accoya Color Grey to its cladding and decking portfolio James Latham adds Accoya Color Grey to its cladding and decking portfolio James Latham announces the arrival of Accoya Color Grey (Accoya Grey), the latest addition to Accsys’ pioneering modified wood range, in the UK and Irish specifiers markets… Available nationwide, across the distributor’s network of 13 depots, Accoya Grey from James Latham , combines the modified timber’s unique attributes with a n

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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InterContinental Bangkok Sukhumvit Hotel Opens

Hotel News Resource

Article - InterContinental Bangkok Sukhumvit Hotel Opens - IHG Hotels & Resorts announced the opening of InterContinental Bangkok Sukhumvit. Situated in Thonglor, the property offers 241 rooms and suites.

Hotels 85
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AHLA supports No Hidden FEES Act

Hotel Business

American Hotel & Lodging Association (AHLA) President/CEO Chip Rogers has thrown his organization’s support behind the No Hidden FEES Act, which was introduced in the U.S. House of Representatives by Reps. Young Kim, R-Calif., and Kathy Castor, D-Fla. “The No Hidden FEES Act creates a single standard for mandatory fee display across the lodging industry—from short-term rental platforms to online travel agencies, search engines, metasearch sites and hotels,” he said.

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HVS Report - Global Hotel Industry 2023 Recap and 2024 Outlook

Hotel News Resource

As 2023 ends, regional HVS leaders across the globe take a look back at how the global hotel industry fared this year. Overall, operating metrics shined brightly, with revenue growth achieved in most global markets, while investment activity cooled. The investment market is expected to improve in 2024.

Revenue 85
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Hotel industry statistics: Guide for hotels

SiteMinder

What are hotel industry statistics? Hotel industry statistics refer to data and metrics relating to hotels and other accommodations in the industry. Hotel statistics may include occupancy rates, revenue figures, guest statistics, cancellation rates, booking channel statistics and more. This kind of data is invaluable for hoteliers who want to analyse performance, benchmark, forecast, and plan strategically to ensure business success.

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Beyond the Basics: How to Develop and Retain a Top-Performing Sales Team

Speaker: Brendan Sweeney, VP of Sales at Allego

Maximizing sales rep performance is no easy task. 📈 Traditional sales training methods focus heavily on the first few weeks in the sales role. Companies dedicate time, resources, and budget to onboarding new hires, only for them to forget what was learned in those first few weeks, lose motivation, and struggle to come to grips with their role.

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Merriam-Webster's Word Of the Year For 2023 Is 'Authentic': Is Being So More Important Than Ever Before To Our Guests? - By Doug Kennedy

Hotel News Resource

As the final days of slip away, how interesting it is that Merriam-Webster's Word of the Year for 2023 is 'Authentic,' meaning it was the 'most searched' on their site. Because I failed miserably at learning a second language, I have become somewhat of an Etymologist, so I was eager to see how Merriam Webster defined it in their announcement.

Hotels 81
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Denny’s Courts Hotel Partnerships

Hospitality Tech

The diner is looking for franchisees interested in opening locations near or adjacent to hotels.

Hotels 59
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Weekly Global Hotel Performance Trends from STR: 12-18 November and 19-25 November 2023

Hotel News Resource

Global occupancy outside the U.S. continues to show year-over-year growth with the United Kingdom and Japan posting the strongest performance across the largest countries.

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HB Exclusive: Life House to operate three CO boutique hotels

Hotel Business

Life House is set to manage three boutique hotels in Pagosa Springs, CO: The Nightingale Motel, High Creek Lodge and Pagosa River Domes. This initiative comes as part of a collaboration with Utah-based Elan Capital Partners , which holds a portfolio of hospitality properties across the country. The Nightingale Motel has long been a cornerstone of Pagosa Springs, known for its retro charm and modern amenities.

Motels 59
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.