Thu.May 08, 2025

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Brand Building and The Guest Journey – an Unbreakable Bond

Hotel Speak

Hotel organizations have always invested heavily in their brands. For that reason, both hotel groups and independent properties are highly protective of their brand identities, which is understandable since the brand embodies their reputation in the market. As Warren Buffet said, It takes 20 years to build a reputation and five minutes to ruin it. Thankfully, following the disruption of the hotel and travel industry over the past few years, its clear that the value of the worlds top hotel brands

Branding 103
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Cendyn and Amadeus Report Strong Growth Metrics for U.S. Events

Amadeus Hospitality

Q1 2025 Hospitality Group and Business Performance Index shows overall health index highest in four quarters, strong group performance, and indirect channel growth May 8, 2025 – Cendyn , a global integrated hotel technology and services company, and Amadeus , one of the leading travel technology companies, today released metrics from the companies Hospitality Group and Business Performance Index (the Index ).

Events 78
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How to use your hotel’s reviews to train and motivate staff

Hotel Speak

In the world of hospitality, your staff are your reputation. Every interaction, whether its a warm smile or a simple Good afternoon, maam, how are you today? can leave a lasting impression and lead to a positive review. Thats why a well-trained, motivated team is essential for any hospitality business. But in a tough hiring market, how do you keep your team inspired and improving daily?

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Singlepane launches asset management solution for owners

Hotel Business

Singlepane has launched asset management software built specifically for hotel owners, adding three new modules to its original business intelligence (BI) platform. The companys original business intelligence (BI) solution aggregated and normalized thousands of general ledger (GL) code-level financial statements, forecasts, budgets and proformas from hotel operators on a monthly basis.

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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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IndiGo CEO on India-Pakistan Crisis, UK Trade Deal, and New Partnerships

Skift Blog

Skift Take: Theres rarely a quiet moment for IndiGos energetic chief executive, but Pieter Elbers has even more on his plate than usual.

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Why sustainable innovation, CPACE financing are critical for hotel owners

Hotel Business

Hotel owners are facing one of the most demanding operating environments in decades. Interest rates remain high, property valuations are resetting and the costs of running a hotelparticularly energycontinue to rise. Meanwhile, guests have elevated expectations, lenders are more selective and the pressure to maintain profitability in an uncertain market has never been more significant.

Hotels 52

More Trending

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Rise in Fraudulent Travel Sites Ahead of Summer Vacation Season, Warns DNSFilter

Hotel News Resource

According to recent findings, DNSFilter has reported a significant increase in fraudulent travel websites as the summer vacation season approaches. The study indicates that cybercriminals are exploiting the trend of increased online travel planning to trick users into harmful actions such as clicking on phishing links.

Travel 78
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IHG Q1 global RevPAR up 3.3%

Hotel Business

IHG saw a 3.3% growth in global RevPAR for the first quarter of 2025, with 3.5% growth in the Americas. Highlights for the quarter include: Q1 global RevPAR +3.3%, with Americas +3.5%, EMEAA +5% and Greater China -3.5% Q1 global rooms revenue on a comparable basis saw business +3%, leisure +2% and groups +5% ADR +2.2% and occupancy +0.6% pts Gross system size growth accelerated to +7.1% YOY, +1.5% YTD; opened 14.6K rooms (86 hotels) in Q1, more than double the same period last year Net system si

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Beyond the Price Tag – How Hotels Can Win by Reimagining the 4Ps

Demand Calendar

Competing on price alone is not a coincidence; it's a symptom of a broader trend in the hospitality industry. Many hoteliers default to price competition primarily because their offerings across the other crucial elements of their business, their Product, Place, and Promotion, are largely undifferentiated from those of their competitors. When everything else looks the same, what else is there to compete on other than the number on the price tag?

Hotels 59
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Choice reports Q1 domestic RevPAR growth of 2.3%

Hotel Business

Choice Hotels International Inc. , for the first quarter ending March 31, reported domestic RevPAR Growth of 2.3% year-over-year, outperforming the chain scales in which the company competes by 60 bps. “Choice Hotels generated another quarter of record financial performance and RevPAR outperformance, demonstrating the successful execution of our growth strategy,” said Patrick Pacious, president/CEO. “Our unique positioning has enabled us to outperform our peers, gain market sha

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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Sphere Entertainment's Future Venues: Smaller, Cheaper, Faster

Skift Blog

Skift Take: James Dolan's Sphere Entertainment Co. posted yet another three months of losses. Growth is still his number one goal, so he's going to make future Spheres smaller and cheaper.

Tourism 284
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New 549 Room Great Wolf Lodge Resort Opens in Mashantucket, Connecticut

Hotel News Resource

The resort was funded by a $300 million investment from Blackstone and Centerbridge Partners, creating over 500 jobs and expected to attract 500,000 visitors annually.

Resorts 74
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Canada’s First Hard Rock Hotel Opens

Hotelier Magazine

LONDON, Ont. Canadas first Hard Rock Hotels property has opened in London, Ont. Part of 100 Kellogg Lane Canadas largest indoor entertainment complex the new 164-room hotel is situated in the citys Old East Village. Alongside specialty suites with expansive floor-to-ceiling windows and family-friendly rooms equipped with separate bunk bed areas, the hotel also boasts lavish rockstar and terrace suites, complemented by an array of amenities, including an indoor/outdoor pool with an underwater

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U.S. Summer Travel to Europe Projected to Rise by 10% in 2025, Data Shows

Hotel News Resource

The latest data from Allianz Partners USA indicates a 10% increase in U.S. summer travel to Europe in 2025, marking the fourth consecutive year of growth. London, Paris, and Dublin remain the top European destinations for American travelers, with Lisbon making a comeback in the top ten.

Travel 66
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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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The St. Regis Cap Cana Resort – redefining elegance in the Caribbean

Hotel Designs

Hotel Designs The St. Regis Cap Cana Resort – redefining elegance in the Caribbean The St. Regis Cap Cana Resort – redefining elegance in the Caribbean St. Regis Hotels & Resorts has announced the opening of The St. Regis Cap Cana Resort, located within the exclusive enclave of Cap Cana and marking the brand’s highly anticipated debut in the Dominican Republic… The St.

Resorts 59
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Eurovision Song Contest Fuels Near&Total Hotel Occupancy in Basel

Hotel News Resource

The upcoming Eurovision Song Contest propels Basel hotel bookings to nearly full capacity, with occupancy rates as high as 97%. The limited number of hotel rooms in Basel compared to previous host cities is contributing to the high booking rate.

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Kimpton takes its laid-back luxury to Germany

Hotel Designs

Hotel Designs Kimpton takes its laid-back luxury to Germany Kimpton takes its laid-back luxury to Germany Kimpton, part of IHG Hotels & Resorts luxury and lifestyle portfolio, has opened Kimpton Main Frankfurt, the brands first hotel in Germany and a vibrant new addition to its growing global portfolio… Located in the heart of Frankfurts financial district, within the iconic new FOUR Frankfurt development, Kimpton Main Frankfurt seamlessly blends the brands bold, design-forward identit

Resorts 59
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Cendyn and Amadeus Report Strong Growth Metrics for U.S. Events

Hospitality Tech

1Q2025 Hospitality Group and Business Performance Index shows overall health index highest in four quarters, strong group performance, and indirect channel growth.

Events 52
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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Event Seating Arrangements: What Type Is Best for Your Event Clients? & By Heather Apse

Hotel News Resource

The way you arrange seating can influence deals, shape relationships, and determine whether an event meets its goals. In this article, well explore popular seating arrangement styles, walk through a checklist to help your team make the best possible choices when creatingevent diagrams and floor plans.

Events 45
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Power Takes the Stage in Atlanta at ForWard Conference 2025

Lodging

ATLANTA, GeorgiaThe AHLA Foundations flagship ForWard Conference made its Atlanta debut, bringing nearly 1000 hospitality professionals to the Hyatt Regency Atlanta. With a theme centered on recognizing, accessing, and amplifying power, the two-day event delivered conversations, leadership tools, and programming, all designed to elevate women in hospitality.

Events 162
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How CDPs Turn Hotel Data Analytics into Revenue&Driving Insights

Hotel News Resource

In the hospitality landscape, knowing your guests has turned into a revenue&driving strategy. Hotel data is everywhere: booking engines, guest surveys, loyalty programs, on&site behavior, and beyond. But raw data is only valuable if its actionable. Thats where a Customer Data Platform (CDP) steps in.

Revenue 45
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HREC Arranges Sale of Best Western Territorial Inn & Suites

Lodging

DENVER, ColoradoHREC Investment Advisors announced that it has arranged the sale of the 65-room Best Western Territorial Inn & Suites in Bloomfield, New Mexico. The Buyer, JHMC Inc., is a southwestern US regional hotel ownership and management company. HREC Investment Advisors exclusively represented the seller, VWH Enterprises Inc., on this transaction.

Sales 147
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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Construction of Oakwood Premier begins in Adelaide

Hotel Management

Construction is underway on a new Oakwood Premier property in Adelaide, with the countdown on to an opening within 12 months. Set to open in May 2027, the 133-room Oakwood Premier Adelaide will be set within a striking architecturally designed tower located within walking distance of major commercial, medical, and tourism hubs. The hotel will include a rooftop bar and restaurant with private dining and meeting spaces, ground level Oakbar, and a gym.

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DoubleTree by Hilton Unveils ‘piebird’ Dining Concept

Lodging

MCLEAN, VirginiaDoubleTree by Hilton announced an original restaurant and bar concept,piebird, which will begin to roll out to properties across the United States later this year. Created, concepted, and designed by Hiltons global, in-house consultancy,StiR Creative Collective,piebirdwill offer a contemporary take on American classics and specialty pies.

Dining 130
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Lighthouse & BEONx Announce Partnership

Hospitality Tech

The integration brings Lighthouse's comprehensive hotel market data directly into BEONxs revenue management platform, streamlining pricing decisions for hoteliers.

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Hotel Equities and Springboard Hospitality Merge

Hotelier Magazine

ATLANTA & HONOLULU Hotel Equities and Springboard Hospitality have announced a strategic merger, effective May 1, creating a scaled and differentiated hotel-management company built to deliver value for hotel owners across branded and independent segments. Hotel Equities is known for its superior performance in branded, select- and full-service assets, and Springboard Hospitality is a leader in managing independent, lifestyle, and resort properties.

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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Oaks Hotels, Resorts & Suites Undergoes Transformation under Minor Hotels

Hotel News Resource

Minor Hotels has declared a strategic repositioning of Oaks Hotels, Resorts & Suites, transitioning from serviced apartments to a full&service brand.

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Full Agenda Overview for the Skift Data + AI Summit Next Month

Skift Blog

Skift Take: The second annual Skift Data + AI Summit on June 4 in New York City features a packed agenda exploring how artificial intelligence is transforming travel from personalized search and guest loyalty to smarter operations and creative marketing.

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Announcement re the largest NZ hotel portfolio ever brought to market

eHotelier

Leading New Zealand hotel group NZ Hotel Holdings (NZHH) is divesting its nationwide portfolio of hotel assets.

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Budget Brands Lift Choice Hotels Despite Slowdown Fears

Skift Blog

Skift Take: Choice Hotels' budget travel business is booming, even as the company joins rivals in tempering expectations for 2025.

Branding 162
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!