Fri.Jul 26, 2024

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7 Ways AI Is Changing Business Travel

Skift Blog

Skift Take: Someday a computer-generated avatar may explain why you can't fly business class to Dubai. In the meantime, travel management and travel tech companies are testing how to apply Gen AI to various parts of business travel.

Business 349
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World of Hyatt Partners With Under Canvas to Provide Outdoor Stay Experiences

Lodging

CHICAGO—World of Hyatt announced a partnership with Under Canvas, giving guests access to experience and stay at Under Canvas’ 13 outdoor resorts. The new alliance provides members with access to upscale experiences across many U.S. national parks and other outdoor destinations. World of Hyatt members can now book their stays at Under Canvas camps and its newest outdoor resort, ULUM Moab, through Hyatt.

Resorts 264
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Accor’s Europe CEO Explains the Impact of the Paris Olympics

Skift Blog

Skift Take: Patrick Mendes, Accor's CEO of Europe and North Africa, is excited about this year's Olympics — in large part because Accor is an official partner of this year's event.

Events 339
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Amadeus Debuts Delphi Direct Online Booking Platform

Lodging

Group business is top of mind for hoteliers in 2024, with research finding that hoteliers are prioritizing ways to strengthen customer relationships, improve outreach with new and repeat business, and plan and execute events more effectively. With this research, Amadeus developed an enhanced Delphi solution. Designed to support teams from sales lead to execution, Delphi has been updated to better meet the needs of any hotel.

Events 264
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Smart Tools & Strong Teams: A People-First Approach to AI in Sales

Speaker: Matt Sunshine, CEO at The Center for Sales Strategy

AI isn’t replacing salespeople—it’s empowering them. The most forward-thinking sales organizations are using AI to enhance human performance rather than eliminate it. From coaching and messaging to prospecting and pipeline accountability, artificial intelligence is giving managers and SDRs the new tools they need to work smarter, sell better, and close more.

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Ask Skift: What Impact Do the Olympics Have on Tourism?

Skift Blog

Skift Take: Attending the Olympics is a bucket list item for many sports fans, but does the worldwide focus on host cities contribute to a long-term increase in visitor numbers?

Tourism 337
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The Legacy Hotel Breaks Ground in Medina, Ohio

Lodging

MEDIA, Ohio—The groundbreaking ceremony for The Legacy Hotel in Medina, Ohio, will be held on the hotel’s site and attended by local and state officials, project partners, and community members on July 26, 2024. Jason Stevenson, the project’s developer, said, “We are excited to bring The Legacy Hotel to Medina, creating a space that honors the rich history of this area while providing modern amenities and services.

Hotels 264

More Trending

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Accor Shares First Half of 2024 Growth Outlook

Lodging

The first half of 2024 confirmed Accor’s growth outlook, which was presented at the Capital Markets Day on June 27, 2023, and reiterated in recent earnings and revenue releases. The group’s diversification, both in terms of geographies and segments, plays a role for each of the two divisions. During the first half of 2024, Accor opened 146 hotels, representing 24,000 rooms—i.e. net unit growth of 4.1 percent—over the last 12 months.

Revenue 147
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Inside Intrepid Travel’s Marketing Playbook for Tours

Skift Blog

Skift Take: Since the end of Covid, Intrepid has been transforming its marketing strategy by focusing on brand, rather than quick hit advertisements.

Market 322
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CoStar: U.S. Hotel Industry Reports Higher WeeklyPerformance

Lodging

WASHINGTON—The U.S. hotel industry reported higher performance results than the previous week and positive comparisons year over year, according to CoStar’s latest data through July 20, 2024. U.S. Hotel PerformanceJuly 14-20, 2024 Percentage change from comparable week in 2023:Occupancy: 73.5 percent (up 1.0 percent)ADR: $165.91 (up 2.4 percent)RevPAR: $122.02 (up 3.4 percent) The U.S.

Occupancy 130
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IndiGo Continues Premium Shift: New Digital Upgrades and International Expansion

Skift Blog

Skift Take: IndiGo's strategy shake-up is evident as it moves from low-cost basics to premium offerings, with business class, wide-body aircraft, and now in-flight entertainment.

Business 321
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How to Coach Reps on Overcoming Sales Objections with Confidence

Speaker: Brendan Sweeney, VP of Global Sales and David Phelan, Account Executive

In a world where buyers are more informed and objections are more nuanced, confidence isn't optional—it’s a competitive advantage. In high-stakes conversations, knowing how to handle pushback can make or break the deal. Join industry experts Brendan Sweeney and David Phelan for a behind-the-scenes look at how teams are transforming sales coaching with real-time feedback, objection-handling role plays, and pre-call preparation that actually sticks.

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Product watch: the Sonata collection from Roca

Hotel Designs

Hotel Designs Product watch: the Sonata collection from Roca Product watch: the Sonata collection from Roca The stylish new Sonata range from Roca includes basin accessories, towel rails and hooks, and toilet brush and toilet roll holders, all in a choice of Chrome or Matt Black… Nothing says hotel chic better than completely coordinated bathroom accessories.

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Q&A: Inside Abu Dhabi’s Newly Announced Tourism Strategy 2030

Skift Blog

Skift Take: Abu Dhabi's new tourism strategy aims high with targeted investments to boost visitor numbers and solidify its position as a top global travel destination.

Tourism 318
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Days Inn & Suites Sutton Flatwoods sold

Hotel Business

Mumford Company represented John Skidmore Development Inc. in the sale of the Days Inn & Suites Sutton Flatwoods and KOA Campground in Sutton, WV. The Skidmore family, who developed and operated these facilities for more than 34 years and two generations, wanted to retire from active operations. The purchasers, who were experienced hotel operators from Texas and Northern Virginia, have plans to make cosmetic renovations to the hotel and continue the Days Inn affiliation.

Shopping 105
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How SearchGPT (ChatGPT’s New Search Engine) Could Transform Guest Discovery

Hotel Speak

The landscape of guest discovery could be about to undergo a fairly seismic shift with the launch of ChatGPT’s search engine, SearchGPT , yesterday. Like Google and Microsoft counterparts, this new and innovative tool isn’t just about keywords; it’s about conversational search, and it could be game-changing for how guests find you in the future.

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New Research-Backed Strategies to Empower Managers as Culture & Engagement Leaders

Speaker: Beth Sunshine, SVP, Up Your Culture

When culture isn’t consistently lived out across the organization, engagement suffers—and it often starts with a disconnect at the top. In this session, Beth Sunshine, SVP of Up Your Culture at The Center for Sales Strategy, will reveal how HR and executive leaders can close the gap between vision and execution by equipping frontline and mid-level managers to become culture carriers.

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U.S. hotel results for week ending July 20

Hotel Business

The U.S. hotel industry reported higher performance results than the previous week and positive comparisons year-over-year (YOY), according to CoStar’s latest data through July 20. July 2024 14-20 (percentage change from comparable week in 2023): Occupancy: 73.5% (+1.0%) ADR: $165.91 (+2.4%) RevPAR: $122.02 (+3.4%) The U.S. RevPAR level was the highest for any week on record.

Occupancy 105
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AI Technology In Hospitality: Enhancing Guest Experience & Streamlining Operations

Hotel Speak

In today’s digital age, where technology and the Internet are seamlessly integrated into our lives, it’s crucial for the hospitality industry to embrace advancements that can benefit us. One such technology that holds immense potential is Generative AI. So, let’s dive into this exciting subject and explore how it can transform the world of hospitality.

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Growth in Room Rates Continues to Drive Canada’s Hotel Industry

Hotelier Magazine

WASHINGTON — Canada’s hotel industry achieved continued performance gains through Average Daily Rate (ADR), according to CoStar’s June 2024 data. June 2024 (percentage change from 2023) Occupancy: 74.5 per cent (up 0.5 per cent) Average Daily Rate (ADR): $231.04 (up 3.7 per cent) Revenue Per Available Room (RevPAR): $172.10 (up 4.2 per cent) Among the provinces and territories, Newfoundland recorded the highest occupancy level (82.8 per cent), which was 4.6 below 2023.

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How to Really Make Money with a Hotel: Maximizing Hotel Profit

Xotels

Alright then, let’s cut to the chase. You’ve got a hotel, right? And you’re probably wondering how to turn that building full of beds into a building full of Benjamins. Well, buckle up, because I’m about to spill the beans on how to squeeze every last penny out of your hotel venture. Forget those boring textbooks and those stuffy advisors.

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Welcome to the Future of Hospitality: Smart Rooms Start Here

Speaker: Jady West, VP of Hospitality & Chris Bennett, Head of Sales & Engineering

The modern hotel room is no longer just a place to stay—it’s an experience to remember. Today’s guests expect seamless 5G connectivity, personalized comfort, and high-tech convenience. From AI-powered smart room controls to in-room entertainment and app-based services, technology is redefining hospitality from the inside out. In this new session featuring industry pros Jady West and Chris Bennett, we’ll explore how high-speed, high-bandwidth connectivity powers the innovations that are enabling

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Crescent to manage dual-branded property in Phoenix

Hotel Business

Crescent Hotels & Resorts has signed an agreement to manage the dual-branded AC Hotel by Marriott North Phoenix at Norterra and Element by Westin North Phoenix at Norterra. The project broke ground in May and is expected to open in late 2025. This venture is a collaborative effort between Jackson Shaw and Holualoa Companies. “The new dual-branded hotel project in Phoenix’s Norterra neighborhood presents a strong opportunity to cater to the area’s growing business demands,”

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How to Really Make Money with a Hotel: Maximizing Hotel Profit

Xotels

Alright then, lets cut to the chase. Youve got a hotel, right? And youre probably wondering how to get it full with happily paying guests. Well, buckle up, because Im about to spill the beans on how to squeeze every last penny out of your hotel venture. Forget those boring textbooks and those stuffy advisors. Were going to get down and dirty with the real-world strategies that we have actually seen working as a revenue management consulting company.

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Hyatt unveils exclusive alliance with Under Canvas

Hotel Business

Hyatt has partnered with upscale outdoor hospitality provider Under Canvas to offer stays at its 13 outdoor resorts. They can now book their stays at Under Canvas camps and ULUM Moab through Hyatt to start earning and redeeming points. “Travelers are looking for new and unique experiences to reconnect with nature in off-the-beaten-path locations,” said Mark Vondrasek, chief commercial officer, Hyatt.

Resorts 59
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The Potlatch Club – restored to its former glory

Hotel Designs

Hotel Designs The Potlatch Club – restored to its former glory The Potlatch Club – restored to its former glory After a seven-year renovation, The Potlatch Club has been designed and landscaped by Hans Febles alongside Nassau-based interior designer Amanda Lindroth, restoring this mid-century island-icon to its former glory… The Potlatch Club , the first truly luxury boutique hotel on the island of Eleuthera in the Bahamas , has opened its doors after an extensive restoration.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Really Make Money with a Hotel: Maximizing Hotel Profit

Xotels

Alright then, let’s cut to the chase. You’ve got a hotel, right? And you’re probably wondering how to turn that building full of beds into a building full of Benjamins. Well, buckle up, because I’m about to spill the beans on how to squeeze every last penny out of your hotel venture. Forget those boring textbooks and those stuffy advisors.

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Experimental Group hits the slopes at Chalet Val d’Isere

Hotel Designs

Hotel Designs Experimental Group hits the slopes at Chalet Val d’Isere Experimental Group hits the slopes at Chalet Val d’Isere Experimental Group continues its development with the promise of more discovery and experiences for visitors to the Swiss Alps from the winter of 2024… Following recent openings in Biarritz, Ibiza and the idyllic environs of the Cotswolds, Experimental Group has decided to head for the hills, where, at an altitude of 1850m, the Aigle des Neiges is a 110-room hotel

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What can hospitality learn from athletics?

MEWS

No train, no gain Over 10,000 of the world’s finest athletes are competing across Paris, each of whom are among the very best in their field. This level of excellence is exactly what hoteliers should strive for, both operationally and when it comes to the guest experiences.

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Hotel Rate Shoppers: What Are They and How Do You Pick One?

Hotel News Resource

Guests are also savvier than ever, looking for unique experiences and the best value. How do you keep up? By aligning your room rates with guest expectations and market trends.

Market 45
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Don't Let AI Pass You By: The New Era of Personalized Sales Coaching & Development

Speaker: Brendan Sweeney, VP of Sales & Devyn Blume, Sr. Account Executive

Are you curious about how artificial intelligence is reshaping sales coaching, learning, and development? Join Brendan Sweeney and Devyn Blume of Allego for an engaging new webinar exploring AI's transformative role in sales coaching and performance improvement! Brendan and Devyn will share actionable insights and strategies for integrating AI into coaching and development - ensuring personalized, effective, and scalable training!

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Wowcher Partners with SiteMinder to Offer a Wider Range of Exceptional Hotel Deals

Hotel News Resource

The partnership marks Wowcher's first integration with a hotel distribution platform, and forms part of Wowcher's broader initiative to increase booking value for its hotel partners.

Hotels 40
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Dual-Branded AC Hotel by Marriott and Element by Westin North Phoenix at Norterra to Open in Late 2025

Hotel News Resource

The project broke ground in May 2024 and is expected to open in late 2025. This venture is a collaborative effort between North Texas developer Jackson Shaw and Tucson-based Holualoa Companies.

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InterContinental Bellevue at the Avenue Hotel Opens in the Pacific Northwest

Hotel News Resource

This 208-room luxury hotel, situated within the $1bn+ Avenue Bellevue complex developed by Fortress Development, marks the brand's debut in the Pacific Northwest.

Hotels 40
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Hilton Kathmandu Hotel Opens in the Heart of Kathmandu, Nepal

Hotel News Resource

Hotels 40
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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!